Thunderbuzz The Volume 2 Issue 1 January 2015 Update Contact Information Balfour Beatty Communities thoroughly believes in safety and communication. It is imperative that we be able to contact residents in the event of an emergency, community updates or policy changes. Please contact our office to update your phone number and email. 623.388.3515 Messages and Updates are also posted on the Community Website, www.lukefamilyhousing.com, and Facebook.com/LukeAFBHomes. (You do not have to be signed into Facebook to view the page) Balfour Beatty Communities Donnell Oakley…....Community Manager Tammy Masters…......Assistant Manager Justin Mueller………...Facilities Manager Daria Edmond………..Work Order Admin Sandra Ulloa…………Resident Specialist Shawna Swetman..…Resident Specialist Alyssa Haynes……....Resident Specialist Greg Cole……………..Finance Specialist Ben Arce…………….Roads and Grounds Santiago Ramos……Roads and Grounds Darren Lantz……………….Maint Super Mike Green……………………Maint Tech Jim Soloman……………..…...Maint Tech Juan Ortiz……………………...Maint Tech EB………………………....Prevent. Maint Mike S. ………………………...Maint Tech Main Office……………..….623-388-3515 Maint. Desk, 24 Hours……623-935-2676 Location and Hours Leasing Office 1368 Kachina Monday-Friday………8:00 a.m.-5:00 p.m. Wednesday………….8:00 a.m.-7:00 p.m. Saturday……………10:00 a.m.-4:00 p.m. (Call for more information) Self-Help Monday-Friday………8:00 a.m.-4:30p.m. Saturday……………10:00 a.m.-4:00 p.m. Manager’s Corner With a New Year comes New Visions, New Goals, New Success. As a Community we strive to complete all. Help us reach our goal by assisting us in helping you reach yours. Donnell Oakley Community Manager Referral Program CEL Survey Results Thank you for your feedback and completing the 2014 CEL Surveys. The results are in and Luke has been awarded the “A List” Award. This is a prestigious Multifamily Real Estate Award for Customer Service Excellence. Balfour Beatty Communities President Chris William said it best, “Being recognized for superior customer service is so important to us and we are continuously thankful to our residents for not only providing their honest feedback but also choosing to live with us. After all, our residents have a choice about where they live and we are glad they’ve chosen us to manage their quality living experience” We appreciate all the participation and feedback. We are so glad that our residents are happy living with Balfour Beatty. Choose your neighbors. Refer a friend and receive $100.00. Contact the Management Office for details. Welcome New Residents We would like to take a moment to welcome new residents to our Community. Every month these newsletters are printed and available online. In each issue you will find information on upcoming events, news regarding the community and updated contact information. TLF Construction Construction for the new temporary lodging facility (TLF) started on November 10, along Lightning Street. Unusual amounts of traffic and unscheduled interruptions are expected during this project. Please use caution when traveling to and from Lightning Gate. Residents on Sioux Circle, adjacent to Lightning St., may experience higher traffic and construction noise during hours of operation. The new TLF building completion date is March 2016. PCS Rewards Residents who leave a Balfour Beatty Communities location and move to a new Balfour Beatty Communities location where they sign a lease will receive a $100 Reward. Fast and Easy Relocation and Hassle free search. If your PCSing contact the management office for details. Events and Tips Terracycle Points Current Points– 14,066 Lukefamilyhousing.com Our Website is a great way to get information quickly. The website is updated weekly with events, photos, news, and resident messages. You can also place maintenance work orders online. Go to lukefamilyhousing.com and navigate to the “Submit a Service Request” link. If you have any questions or need help with this contact the office at (623) 388-3515. Pictures with Santa Pictures with Santa was a huge success. Santa was here to make sure everyone got on the nice list. We had crafts and Otis Spunk Meyer Cookies. All the kids had a great time. We even collected approximately 10 lbs. of food to donate to St. Mary’s Food Bank. We have a lot of events planned this coming year. Our event Calendar is located on the back of the newsletter. You may also check our website for all updated events. If you have any event ideas contact Shawna Swetman LifeWorks Coordinator. We are always looking for fresh new ideas. Upcoming Events LifeWorks is planning the very first 1st Shirts PuttPutt Golf Tournament. We are looking for individuals or teams. If you would like more details on how to sign up contact Shawna Swetman. All proceeds will go to the First Shirt Fund.      Buy Smart Buy in bulk. Purchasing food from bulk bins can save money and packaging Wear clothes that don't need to be dry cleaned. This saves money and cuts down on toxic chemical use. Invest in high quality, long lasting products. You might pay more now, but you’ll be happy when you don't have to replace items as frequently Create your own cleaning supplies The big secret: you can make very effective, non-toxic cleaning products whenever you need them. All you need are a few simple ingredients like baking soda, vinegar, lemon and soap. Making your own cleaning products saves money, time and packaging – not to mention our indoor air quality LifeWorks Recent Events Super Bowl XLIX is coming to Glendale at the University of Phoenix Stadium, Here are a few Super Bowl Fun Facts from AZsuperbowl.com: Jungle Jill Animal Encounter   Father’s Day Card making Arizona enjoys more than 300 days of sunshine every year and has an average temperature of 71 degrees Fahrenheit in February. Over the course of 33 days, five major sporting events will be held in Arizona leading up to Super Bowl XLIX: The Fiesta Bowl, The Cactus Bowl, The Pro Bowl and the Waste Management Phoenix Open and then of course Super Bowl XLIX.  In 2015 the Pro Bowl will be held on the U.S mainland for the first time since 2010. It will be only the third time a Pro Bowl and Super Bowl are held in the same location.  New in 2015, Super Bowl Central a 12-block pedestrian-friendly fan campus in downtown Phoenix, will serve as the hub of Super Bowl activity for fans, sponsors, media and the NFL.  Super Bowl Central will feature footballthemed, interactive and experiential activities, a nightly fireworks show, an autograph stage, concert stage, local food trucks, beer and wine gardens, television network broadcast stages and giant Super Bowl Roman numerals for display.  100,000 visitors are expected to visit the valley for the Super Bowl. The weekend of Super Bowl XLIX is estimated to pump more than $500 million into Arizona’s economy.  This is the third time Arizona has hosted the Super Bowl in 19 years. Landscape Schedule Maintenance Corner BBC Safety Check HVAC General Maintenance “The most important maintenance task that will ensure the efficiency of your air conditioner is to routinely replace or clean the filters. Clogged, dirty filters block normal air flow and reduce a system’s efficiency significantly. With normal air flow obstructed, air that by passes the filter may carry dirt directly into the evaporator coil and impair the coil’s heat– absorbing capacity. Keeping the filter clean can lower your air conditioner’s energy consumption by 5%-15%” Self Help Your self-help shop is stocked with various items needed to assist you in maintaining your household as well as items to keep up with your Yard Maintenance. For a complete list of these items stop by the Facilities Office located at 1898 Sioux, just behind the Community Center pool. You can also contact the maintenance office at (623) 935-2676. When was the last time you checked your smoke or carbon monoxide detectors? Some residents may have a combination detector. It is highly encouraged that you preform a check weekly which is very easy to do. Hold the test button located on your device until it chirps. Two-Story Window Safety All residents who reside in a two-story home, please ensure your upstairs windows stay locked when unsupervised. This is to help prevent accidental falls. For a reminder, we do have window safety stickers in the office. Stop by and pick some up. Fire Extinguishers Bi-Weekly Monday: All areas north of Thunderbird Tuesday: All areas south of Thunderbird Wednesday: Ocotillo Manor Thursday: Tree trimming Friday: Community Center and Command Drive Please ensure that your lawn is free of equipment, toys, furniture and debris so our landscapers can cut your area. Thank you for your assistance. Lockout If you are locked out of your home, call Maintenance at 623-935-2676, 24 Hours a day. There may be a charge for after hour lockouts. Pets Pets are exceptional members of the family and our community. Let’s keep them safe and ensure their vaccinations are up to date. Contact the Luke AFB Veterinary Treatment Facility at 623-856-6354. If you acquire a pet, or have other pet changes, please update your resident file with the Leasing Office. Rent Café Take a moment to inspect your Fire Extinguisher. If you feel there may be an issue, or are unsure of its condition please visit the Self-Help office for assistance. If your extinguisher is expired or needs to be checked, contact Maintenance for help. Payments can now be made online via Rent Café. Details can be found at lukefamilyhousing.com under messages. Pest Control Garbage Disposal Magic Tossing citrus peels in your garbage disposal keeps it smelling like freshly poured sunshine, but every once in a while, when someone puts onions in there and leaves them when they’re not supposed to you might need a little extra help. This is where you utilize the baking soda and vinegar to freshen and clean. Start by running hot water through your garbage disposal for a minute. Pour about 1/4 cup of baking soda into the drain. Flip the garbage disposal on for 2 seconds, just to whirl the baking soda inside, and then leave it alone for 10-15 minutes. Follow with 1 cup of vinegar. Watch the bubbles erupt out of your drain. Rinse through one last time with very hot water and run your garbage disposal for 5 seconds. The baking soda and hot water will deodorize your drain and the vinegar will help dislodge any stuck pieces of food in the crevices, removing any potential future smells. Also remember, do not pour grease down your drain. You can bring your grease to the Maintenance shop. Friendly Reminders Quiet time hours are from 10:00 PM to 7:00 AM daily. Please be courteous to your neighbors during the evening hours. If you notice anyone being a nuisance please contact the office or Security Forces so that we may take care of the issue. Carports and Storage areas Carports, backyards and garages need to be clear of clutter and kept clean. Carports are not for storage of boxes and bulky furniture. Please minimize the clutter in carports. Pet Reminders If you are out walking your pet, please make sure to pick up after them. We strive to make our community inviting for everyone and your help is greatly appreciated. Moving? Moving can be stressful. Especially the first time. If you have any questions on the criteria for clearing housing, do not hesitate to call the office. We are here to assist you. If you are having issues with pests, such as rodents, insects, stray animals or any type of uninvited critters, Contact us at (623) 935-2676. Remember, Pest Control services are conducted on Tuesday. Diane’s Buffalo Chicken Dip 2 10 oz cans chunk chicken, drained 2 8 oz packages cream cheese, softened 1 c ranch dressing 3/4 cup pepper sauce 1 1/2 cups shredded Cheese 1 bunch celery, cleaned and cut into 4 inch pieces 1 box of crackers of your choice Heat chicken and hot sauce in a skillet over medium heat until heated through. Stir in cream cheese and ranch dressing. Cook stirring until well blended and warm. Mix in half of the shredded cheese and transfer the mixture to a slow cooker. Sprinkle the remaining cheese over the top, cover, and cook on low setting until hot and bubbly. Server with celery sticks and crackers. January 2015 Sun Mon Tue Wed Office- (623) 388-3515 Maintenance- (623) 935-2676 Like us on facebook.com/lukeafbhomes Thu Fri Sat 1 New Years 2 3 Day Office Closed 4 5 6 7 8 9 10 Retiree Social 12-2 11 12 13 14 15 16 17 18 19 MLK DAY 20 21 22 23 1st shirt Putt- 24 Putt Tournament 25 26 27 28 Self Defense 29 30 31 Fri Sat 6 7 13 Teen Dance 14 6:15-7:00 P.M February 2015 Sun Mon Tue Wed Thu 1 2 3 4 Deployed Spous- 5 es Flower giveaway 8 9 10 11 12 5:00-7:30 15 16 17 18 19 20 21 22 23 24 25 26 27 28