Case study Panasonic Information Systems uses converged storage to support cloud services HP 3PAR utility storage makes a reliable, flexible contribution to Nextructure solution Industry IT Objective Integrate disparate systems into a converged infrastructure in order to reduce operational load and meet business needs Approach Investigated server and storage systems that could maintain server quality equal to that of a mainframe IT matters •Uses virtual storage pools for rapid implementation and expansion •Assigns storage volumes to servers in a matter of minutes •Increases the speed of implementation and reduction in operational load •Delivers the high reliability needed for mission-critical operations •Achieves high utilization rates of physical volumes Business matters •Responds to business demands with efficient resource provision •Establishes new outside business with know-how gained from in-house operations •Support business expansion into cloud service market “Storage utilization rates normally tend to be around 40 to 50 percent, but our in-house HP 3PAR production environment produces a rate of 91 percent.” – Keisuke Tanaka, Executive Officer, Technology & Development, Panasonic Information Systems Responding to business demands Panasonic Information Systems, the systems division of Japan’s giant Panasonic group, was challenged with building an IT infrastructure capable of meeting increasing business demands. HP 3PAR Utility Storage formed an important part of the backbone systems that not only provide on-demand response to business demands but also support the company’s new Nextructure cloud services. Case study | Panasonic Information Systems Co., Ltd. Challenge Cloud services to meet user needs Panasonic Information Systems (Panasonic IS), the systems division of Panasonic, offered a next generation IT infrastructure solution known as Nextructure. Hisashi Kurono Managing Director Member of the Board of Directors Operations/CIO/Human Resources Unit Manager, Service Business Unit Panasonic Information Systems Co., Ltd. Keisuke Tanaka Executive Officer Technology & Development/New Business Panasonic Information Systems Co., Ltd. “As the systems division at Panasonic, we were involved with development and operations focusing primarily on backbone systems, and then we became independent,” says Hisashi Kurono, Managing Director and CIO at Panasonic IS. “We had gained a lot of experience facing the whirlwind of rapid advancement seen with open architecture right before and after our establishment. Nextructure is a systemized IT infrastructure solution made possible by the cultivation of know-how spanning over 50 years. It brings together construction and operating processes based on practical experience, technology that has been proven in the field, and products selected with the user in mind. We took advantage of our construction and operating know-how to implement virtual storage and server systems across the board for our cloud-based service infrastructure here at Panasonic IS.” Technology that virtualizes CPU, memory, and storage resources has finally become widespread in recent years, even among open systems. However, it was in 2004 that Panasonic IS implemented virtualization within the Panasonic backbone system, while consideration of the move actually began in 2002. Akira Sakaguchi Group Manager IDC Services Division Service Business Unit Panasonic Information Systems Co., Ltd. Tatsuya Yasui IDC Services Division Service Business Unit Panasonic Information Systems Co., Ltd. 2 When Panasonic decided to implement virtualization within its backbone system, this was driven in particular by the quick advancement of open architecture, which brought about a complication of systems and the so-called silo effect. Executive officer Keisuke Tanaka recalls the situation at that time: “At the initiative of the application development team, individual systems were being implemented one after another resulting in a rapid increase in the load on systems operations. We had to approach operations using separate methods for each respective system. The increase in operational costs became an issue, and we also faced various system troubles. It was at this point that we began working on a drastic redesign aiming to increase the operational quality of open systems and reduce costs.” Panasonic IS decided upon the strategy of separating the application from the execution infrastructure, allowing integration of systems operations at the infrastructure level, rather than approaching them at the application level as was done previously. “When deciding upon server and storage systems, our focus was really on how we could reduce operational load, which had been nearing its limits, while still maintaining service quality on a par with that of a mainframe,” explains Tanaka. Solution Backup supported by 3PAR Panasonic IS chose to address backup as its first step toward convergence. Akira Sakaguchi, Group Manager at the IDC Services Division, Service Business Unit, reflects back on the decision: “We decided to move to an automatic online backup appliance product to reduce the heavy loads from dealing with backups. In order to do this effectively, it was necessary to address convergence of the storage being backed up.” Panasonic IS decided upon a unique policy for building and selecting devices for a storage infrastructure that would allow integrated maintenance of data for multiple business systems. “We had three requirements: it should be simple, it should allow for maximum automation of operations and it should be possible to monitor operational status at all times. With HP 3PAR storage, all storage resources are treated as a single pool of resources. Operations like the optimization of data distribution are autonomous and integrated monitoring tools are available. It fit our policy requirements perfectly,” Sakaguchi explains. “Also, we saw the expansion of our storage capacity as inevitable, and with 3PAR this is possible. At the time, the speed at which systems were being introduced was accelerating and implementing storage solutions on an application-level basis left us lagging. With 3PAR, multiple servers can be connected to a virtual storage pool, and the storage capacity of that virtual storage pool can be expanded online. It was clear to us that the 3PAR concept was radically different from sizing-based storage products.” Case study | Panasonic Information Systems Co., Ltd. This speed and scalability changed the IT infrastructure at Panasonic IS. Since then, the number of servers at Panasonic IS has increased dramatically, with over 260 physical servers connected to its 3PAR system. By combining these features with the 3PAR Utility Storage solution, Panasonic IS was able to further the evolution of its IT infrastructure, resulting in a more flexible and reliable foundation for business. Good performance and reliability When Panasonic IS had successfully built a converged storage infrastructure based on 3PAR, the next step was the convergence of servers. “This converged infrastructure continues to support our business, providing flexible and rapid response to a variety of unpredictable needs,” continues Tanaka. Tanaka recalls: “We began to see more of the movement of critical operations from mainframes to open architecture servers. The order management system at Panasonic, which was a new company at the time, is a typical example of this move.” At the time, it was standard for open architecture mission critical systems to use Active/Standby high-availability clustering. However, Panasonic IS considered this method to be difficult to build and maintain. “That’s why we chose blade servers – the N+1 failover function would allow us to keep standby units at a minimum. This allowed us to take advantage of the 3PAR converged storage infrastructure and continue to move forward with the convergence of our mission critical systems,” explains Tanaka. Sakaguchi adds: “We were impressed with the 3PAR architecture and the availability it offered, being fully active with redundant disks, controllers, and network ports. It’s possible to address problems before they actually affect the operation of the system, which means that uninterrupted operation – 24 hours a day, 365 days a year – is possible. “Could these advanced automation features result in extra overhead? Even if things look great when we introduce the system, will performance begin to suffer over time? These issues worried us, but they proved to be groundless. HP 3PAR automatically optimizes data distribution across all disks so that the I/O load – a performance bottleneck – is distributed well, despite the amount of data or number of servers.” 3 Case study | Panasonic Information Systems Co., Ltd. Benefits Customer solution at a glance Next generation solution Panasonic IS sells its converged system infrastructure through in-house operations. It has introduced Infrastructure as a Service (IaaS) cloud services, and offers Nextructure as a total solution. All of these services make use of the converged storage infrastructure, and HP 3PAR Utility Storage. Hardware •HP 3PAR Utility Storage “We’d built a cloud-based system using 3PAR before most people had even heard of the cloud,” says Kurono. “As a result, there is no shortage of customers that come to us looking to reap the benefits of our expertise. Our experience should prove especially valuable to anyone making the move from high-end mainframes or UNIX® systems.” “The N+1 failover function would allow us to keep standby units at a minimum. This allowed us to take advantage of the 3PAR converged storage infrastructure and continue to move forward with the convergence of our mission critical systems.” – Keisuke Tanaka, Executive Officer, Technology & Development, Panasonic Information Systems Tatsuya Yasui, a member of the IDC Services Division, Service Business Unit, shares his thoughts on 3PAR Utility Storage from the viewpoint of a cloud services provider: “In most cases, our customers are using our cloud infrastructure to build backbone systems, which means that stable operation and high availability are of utmost importance. “In our mission critical service category, we’ve maintained 100 percent availability since we first began offering the service, demonstrating the high reliability of a 3PAR-based storage infrastructure. This is backed up by the performance of our own in-house system.” Tanaka points out two important factors when considering investment effectiveness: “Generally, they say that storage utilization rates tend to be around 40 to 50 percent, but our in-house 3PAR production environment sees a rate of around 91 percent. By increasing the utilization rate in our cloud systems as well, we are able keep investments in the system at a necessary minimum. It also directly contributes to reductions in both space needed and electricity consumption. “You can’t reduce TCO through server virtualization alone. Improving operations is more important than reducing hardware costs. The goal should be to lower operational costs by reducing time spent responding to failures and the number of dedicated administrators needed. This is crucial. That’s why close integration between storage and server systems, and the quest for total efficiency via automation is essential.” Learn more at hp.com/go/3PAR Sign up for updates hp.com/go/getupdated Share with colleagues Rate this document © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. UNIX is a registered trademark of The Open Group. 4AA3-5624ENW, June 2013
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