PRTR Brochure_rev07082013

YOUR
SUCCESS
IS OUR
SUCCESS
GREAT STAFF
MAKE THE DIFFERENCE
Despite the ever changing world we work in, the key to success of every business has always been and
will always be based on the ability of its people.
We recognize the importance the role of work has in people’s lives and we help individuals and
organizations to enjoy, develop and achieve their goals. Finding, attracting and nurturing talent is a
highly competitive and challenging process and to be able to achieve this effectively and in a timely
manner an organization needs to be able to demonstrate their values, their leadership, and their
resources. We believe that for our client to maximize their potential the HR consulting company they
work with needs to listen, understand, and help them to deliver their vision to their people.
PRTR GROUP OF COMPANIES
PRTR GROUP - OBJECTIVES
Since PRTR’s establishment in 1990, we have witnessed the
At PRTR we strongly believe that to provide added value for
highs of the property boom, the collapse of the currency,
each and every one of our clients we must listen attentively
the pain Thailand suffered facing up to the stringent
to their requirements and learn. We strongly believe that
demands of the IMF, the demise of the American
from the welcoming smiles at the reception desk to the
mortgage market, the devastating floods and Thailand’s
wisdom of senior management, everyone is there to add
ongoing political power struggle. We are now playing our
value and, ultimately, profit to their company. We believe
part in Thailand’s future, which will see a steady annual
that when clients instruct us to represent their interests, that
growth,
a
responsibility has been transferred to us and we must
decrease in poverty, an increasing domestic demand
understand their business goals as well as their HR goals
from a growing middle class and a business environment
and focus our services on achieving both these goals.
that dictates transparency and increased honesty. We
Therefore, our objective is to provide what the clients want
look forward to improving Thailand’s working environment
by designing unique solutions that are not based on a
by understanding the needs of its people and embracing
single service, but will typically combine the services of
the many ongoing challenges it presents with confidence
many parts of our organization.
improved
health
and
welfare
services,
and integrity.
• PRTR consists of 8 separate proﬁt centers working
within 4 separate companies.
• PRTR has 3 oﬃces in Bangkok and 1 oﬃce in the
Eastern Seaboard of Thailand.
• PRTR employs 232 staﬀ with a further 41 staﬀ
supporting our client partners at their locations in
Thailand.
• To provide unique solutions that, typically, combine
the services of many parts of our organization.
• To ensure that our solutions are provided in a timely
manner and address the business goals of our clients.
• To maintain the highest levels of quality and ethical
standards.
• PRTR employs over 2,100 additional contract and
permanent staff working at our clients within
Thailand.
• PRTR has exceeded 17% compound growth per year
for the last 5 years.
2
RECRUITMENT SERVICE
EXECUTIVE RECRUITMENT
PRTR Executive Recruitment's core business is identifying and assessing outstanding executives and recruiting them
into senior leadership roles in Thailand. We are retained to work for a diverse group of select clients and form close
partnerships with our clients in order to understand the nature of their business and their business goals. We are then
in the best position to recruit an individual with the right competencies and experience to meet our clients’ speciﬁc
leadership needs.
• We have enjoyed a 96% placement success rate on all retained searches since 2010.
• 68% of our clients are multi-national companies.
• 64% of our revenue has come from existing clients since 2010.
OUR EXECUTIVE RECRUITMENT PROCESS
Meet with Client
Establish requirement and
Ensure demand matches
(decision maker)
business needs
with supply
Propose recruitment solutions
Present short list of candidates
Agree firm timeline
Start recruitment process and
conduct in-depth interview
Conduct reference check of
Participate in contractual
preferred candidates
negotiations
RESEARCH RECRUITMENT (HEAD HUNTING)
Research Recruitment is designed for clients that are recruiting management level staff, require specific types of
candidates from typically narrow vertical markets and require their company name to remain confidential during
the search. PRTR will provide a shortlist of candidates within a 4-week period from the client’s point of authorization.
More recently, Research Recruitment has been used by clients in establishing information relating to their
competitor’s capabilities and in doing so, allows our clients to establish business goals and expectations of employee
capabilities based on this information. The most common demand we have is to establish for our clients the size
potential of a market, which allows our clients to judge their current ability and then locate and attract the most
successful candidates from companies in that market.
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300,000 candidates
registered on our
database
DATABASE RECRUITMENT
MASS RECRUITMENT
Database Recruitment is designed for clients that are
Mass Recruitment directly addresses the increasing
recruiting staff from junior to lower management levels
need of our clients for the project management of large
and require a shortlist of candidates within a 5 working
and ongoing permanent or contract recruitment
day period from the point of the client’s authorization.
requirements. These requirements, to date, have been
in the recruitment and replacement of Telesales, Call
• We have over 300,000 candidates registered on our
database.
Center, Customer Service, Product Consultants and
• We ensure every candidate is interviewed by an
experienced Recruitment Consultant and tested
by a native English speaker.
the responsibility of ensuring that a pre-agreed number
• We interview 1,000 new candidates per month.
scenarios are using our service.
Administration staff for clients who want to outsource
of staﬀ are recruited and maintained to pre-agreed
timelines. Typically clients who encounter the following
• An urgent requirement to recruit large numbers of
staff in a short period.
• An ongoing requirement to recruit staﬀ in a high
attrition environment e.g. Telesales, Call Center Staff.
• An ongoing business expansion which requires a
large number of staff recruited on a monthly basis.
4
RECRUITMENT PROCESS
OUTSOURCING (RPO)
Increasingly, we are seeing more and more of our clients assigning PRTR to oversee all aspects of their
recruitment. We are getting involved in planning and executing recruitment campaigns that might focus on
seasonal student recruitment, one oﬀ recruitment resulting from business expansion or maintaining pre-set
recruitment goals in high staﬀ turnover environments. Part of our RPO process often involves Open House /
Walk In Interview events and Campus Recruitment.
OPEN HOUSE / WALK IN INTERVIEW
We have an extensive background in carrying out Open House recruitment events and have become
experts in organizing and executing these events. We help our clients by assessing and advising them on the
likely number of applicants an event will produce and save our clients time and money by carrying out the
event in a more eﬃcient and experienced manner. We use our extensive contacts to gain the best
positioning and deals in promoting each event and our clients can rely on our experienced teams of
recruiters to properly assess and decide on the suitability of each applicant.
Period
Before Event
Activities
Work with clients to understand company culture and job vacancies
Design appropriate selection method
Compose job advertisement and arrange media to promote the event and vacancies
Contact and arrange interview venue
During Event
Prescreen candidates and arrange interview time at event
Provide experienced consultants to attend an event
Facilitate event / gather candidates documents / arrange tests
Conduct first round interviews
After Event
Provide summary report
Provide feedback to candidates
CAMPUS RECRUITMENT
Campus Recruitment allows our clients to promote their company, vacancies and career opportunities and
ultimately recruit talented students. The planning, organization and execution of Campus Recruitment has
traditionally consumed a lot of our clients’ time and manpower. With our experienced team performing
Campus Recruitment, our clients can focus on their core business while keeping their cost low. We listen to our
clients’ requirements and understand their culture in order to design a customized selection process which
includes interviewing, aptitude tests, discussions and presentations.
5
JAPANESE
RECRUITMENT
As a part of PRTR group, PRTR Japanese was established in 2009 specifically to better serve the Japanese
business sector in Thailand and to provide services more reﬂective of the cultural expectations of these
customers.
We have experienced senior Japanese Managers who work with our Japanese customers to understand their
requirements clearly and help them to understand the demand and supply of candidates in their particular
market sector. Once we have selected potential candidates we ensure that each candidate is interviewed
face to face by one of our Consultants, and where necessary by our Japanese Managers, specifically to
assess their ability as well as their communication skills in Japanese.
As PRTR Japanese has developed, we have demonstrated an increasing ability to successfully recruit
Japanese nationals for senior management positions in Thailand by directly sourcing them from Thailand and
by also relocating the best Japanese nationals from overseas.
We have 300,000 candidates, including Japanese nationals and Japanese speaking Thai nationals,
registered on our database.
• We ensure every candidate is interviewed by an experienced Recruitment Consultant and
consideration will be given to all aspects of the candidate’s employment history as well as
compatibility with our customer’s environment, specific cultural demands and the required
image.
• Candidates will have their English listening, speaking and writing capabilities checked by a
native English speaker to assess their English skill as well as by a Japanese manager to assess their
Japanese skill.
• We will provide a shortlist of candidates within a 5 to 10 working day period.
• A fee only becomes payable when a candidate commences work for our client and a 3 month
replacement guarantee is provided.
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日系企業様向けサービス
PRTRは4つのグループ会社、8箇所の事業所から成る人材紹介会社です。事務所はバンコクに3ヶ所、イースタンシーボードに1拠点を構え232
名ほどの社員が業務に携わっております。また 41名ほどがＨＲサポートとしてクライアント様のオフィスに、さらに2,100名以上がタイ国内の
お客様の事業所にて派遣社員として日々業務に励んでおります。PRTRは20年以上の実績を積み重ね過去5年間で毎年17％を超える成長を
実現して参りました。
PRTR Japaneseの設立
PRTR JapaneseはPRTRのグループ企業として2009年に設立されました。日系企業様特有のニーズに合わせて、ご要望を伺い、採用に関す
るアドバイスも含めきめ細やかなサービスをご提供するために設立された会社です。タイ進出、新規設立の企業様にもタイにおける採用の流
れから、習慣、傾向などに関する情報をオンタイムで提供、日本語で気軽にご相談いただいております。
タイ人採用 - 一般社員からマネジメントまで
ご紹介させていただく候補者の選別には弊社コンサルタントによる面接にてスクリーニングを行い、ネイティブスピーカーによるEnglishテス
トを実施しております。また日本語を話すタイ人候補者の方には日本人による日本語テストを実施しております。
タイ人の採用は幅広く、一般社員から経営層にいたるまで数多くの候補者がデーターベース上に保存されており、更なる候補者が面接を経
てシステムに登録されております。また日本人の採用に関しましても管理職以上を中心にさまざまなポジションを担当させていただいており
ます。日本人の場合にはタイ在住者だけでなく、日本または他国で活躍している方々にもネットワークを広げ求職者のサポート、クライアント
様へのご紹介を実施しております。
採用までの流れ
募集されるポジションや、仕事内容、企業様が求める人材の経験やスキルについてヒアリングさせていただきます。訪問
求人企業様と
打ち合わせ
、電話、メールなどご都合に合わせて詳細は打ち合わせが可能です
打ち合わせ時にお伺いした内容を元に、PRTRの優れた人材登録データベースからキーワードにより検索、専門性の高
検索
候補者リスト
の作成
いオンライン求人広告からさらに優秀な人材にアプローチ、多種多様なネットワークを駆使して条件や適正を見極めた
うえで候補者リストの作成を行います。
弊社コンサルタントがリスト上の候補者と直接話をし、職歴詳細、スキル、語学力、今回の応募理由、企業様への適正な
PRTRと候補者
の面接
候補者と企業
様の面接
面接フィード
バック、契約
締結と条件交
渉の代理
どのチェックを行い、候補者を絞り込みます。
選考過程を経た候補者を企業様へ推薦させていただき、企業様と候補者との間で面接日程の調整を行います。
面接の後は、企業様と候補者のそれぞれに対して、面接のフィードバックを行います。企業様から候補者に内定通知が
あった場合には、勤務開始日などの条件確認を候補者の代理で行います。
企業様と候補者が合意できれば採用決定となり、雇用契約が締結されます。弊社への手数料はこの時点で発生いたし
ます。尚、入社から3ヶ月以内に退職されてしまった場合には、再紹介保障としまして同一の職種、職位、給与の人材を
採用
無料にてお探しさせていただきます。
（一度のみ）
コンサルタントの仕事は人材のご紹介だけではありません。弊社PRTR Japaneseではクライアント企業様に最適なリク
入社後のアフ
ターサービス
ルートメントソリューションを提案させていただくプロフェッショナルアドバイザーです。採用決定後も企業様とご紹介さ
せていただきました人材に連絡を取り、双方が長期間に渡り、よい関係を築いていけるように努めております。
88
PRTR–ES
(Eastern Seaboard)
BASED IN LAEM CHABANG,
SRIRACHA-EASTERN SEABOARD AREA
PRTR-ES
provide
Based on the demand that PRTR Bangkok received
recruitment and outsourcing services in the Eastern
was
established
in
2006
to
from manufacturers in the region, a strategic
Seaboard area, spanning from Map Ta Phut to
decision was made to open a satellite business with
Wellgrow Industrial Estate. Our main focus is to
specialist
provide talent for the manufacturing industry.
requirements within the area. Given the proximity of
consultants
to
focus
on
clients’
our oﬃce to the major industrial estates in the
Eastern Seaboard, PRTR-ES are in a better position to
meet with clients and candidates face to face with
greater ease and eﬃciency, providing both parties
with invaluable on the ground market knowledge in
this ever expanding employment sector. In essence,
PRTR-ES live and breathe manufacturing in every
discipline and at every level, from the automotive to
FMCG industry. PRTR–ES has developed its own
unique ability to focus on the more technical
recruitment needs whilst maintaining the original
values of the PRTR group. We have developed a
separate database of applicants within the Eastern
Seaboard and a team of Thai and Expatriate
recruiters with the experience to provide our clients
with an unrivaled service in the area.
10
HR AND STAFF
MANAGEMENT
HR OUTSOURCING
(MANAGEMENT AND CONSULTANCY)
PAYROLL OUTSOURCING
HR outsourcing is designed to assist our clients to
Payroll Outsourcing is designed for clients in Thailand
achieve cost savings in all areas of HR and improve the
who want to concentrate on their business goals and
eﬃciency of both their HR management and HR
move their focus away from non value added internal
development functions. Our HR Outsourcing service
process management. PRTR’s Payroll Outsourcing
will allow our clients to focus on their core business
service will ensure that clients’ staff receive the right
while PRTR ensures that all HR related work is performed
amount of salary at the right time, pay slips are
in line with the rules and regulations stipulated within
provided to the staff (with the client’s logos if required)
the Thai Labour Laws.
before the salary transfer date and any staff payroll
questions and concerns are given the highest priority.
We provide project based or one off HR services that
It is PRTR’s responsibility to ensure that all legal and
may include performance evaluation, compensation
government tax requirements are fulﬁlled in line with
and benefits analysis, change management and
the requirements of the government of Thailand.
employee satisfaction surveys. We focus on providing
our clients with practical advice from our experts,
which in turn helps our clients to implement and
execute an eﬀective HR strategy.
11
STAFF OUTSOURCING
PRTR combines our recruitment teams with our payroll and HR outsourcing services teams to achieve a complete
Outsourcing Staﬀ solution. PRTR’s Staﬀ Outsourcing service allows our clients to match their staﬀ needs to their business
demands without the legal, image and monetary risks of employing full time staff.
Staﬀ Outsourcing services are designed for clients who typically experience the following issues:
• High staﬀ turnover.
• An overload in HR administration tasks.
• Being too busy at payroll time.
• Have diﬃculty meeting the requirements of the Thai labour law.
• Have a limited permanent head count.
• Have seasonal staﬀ ﬂuctuations.
• Have manufacturing or sales demand ﬂuctuations within their business.
Standard Services Provided
HR Outsourcing
Payroll Outsourcing
Staff Outsourcing
HR advisory
x
x
Performance evaluation
x
x
Staﬀ training
x
x
Recruitment and Replacement
x
Employment of staﬀ
x
Income calculation and submission
x
x
Social security calculation and submission
x
x
Tax calculation and submission
x
x
Pay slip preparation and distribution
x
x
12
BUSINESS PROCESS
OUTSOURCING (BPO)
Business Process Outsourcing Services were introduced in 2006 and developed
due to the demand of our clients for non-core business process outsourcing.
PRTR works with local and multi-national companies in understanding their
business requirements, identifying areas that can be outsourced, developing
processes to fulfill these requirements and then taking responsibility for the day
to day operation.
The benefits to our clients are as follows:
• Cost saving by lowering capital and labour costs.
• Improvement in performance resulting from PRTR’s experience and
expertise.
• Improvement in performance resulting from the client having more
time to focus on their core business.
• Flexibility to expand their business.
PC (PRODUCT CONSULTANT)
SALES TEAM MANAGEMENT
PRTR’s PC / Sales Team Management service directly
addresses the need of our clients to add an increasing
level of value to their outsourcing, specifically by
combining the outsourcing of the sales performance
management and recruitment with the HR project
management of large and ongoing sales forces. This
allows our clients to increase the eﬃciency of their
sales channel.
• We take responsibility for hitting pre-agreed
sales targets.
• We currently manage sales forces for
cosmetic products, medical products,
construction products and consumer
electronics products.
13
BACKGROUND CHECK
Employing new staff is considered an investment in any business and if those people turn out to
be not who they say in their resume then business is in a high risk position and it could be a very
expensive mistake. Therefore in order to make sure that our client’s make the right decision, PRTR
has oﬀered a reference checking and employment veriﬁcation service. PRTR have examined
many candidate records and have conducted many reference checks and we will continue to
assist our clients in employing the best quality job applicants possible by quickly retrieving precise
and reliable information directly from the relevant sources.
Standard checking criteria
• Employment veriﬁcation
• Education veriﬁcation
• ID card veriﬁcation
• Criminal record veriﬁcation
• Credit bureau record veriﬁcation
• Bankruptcy record veriﬁcation
CONTACT US
BY THE SERVICE YOU REQUIRE
• Executive Recruitment – [email protected]
• Research Recruitment – [email protected]
• Database Recruitment – [email protected]
• Mass Recruitment – [email protected]
• Recruitment Process Outsourcing – [email protected]
• Eastern Seaboard Recruitment and Outsourcing – [email protected]
• Japanese Recruitment 日系企業様向けサービス – [email protected]
• HR Outsourcing – [email protected]
• Staff Outsourcing – [email protected]
• Payroll Outsourcing – [email protected]
• Business Process Outsourcing – [email protected]
• PC / Sales Team Management –Sanicha@prtrbpo,com
• Background Check – [email protected]
OR IF YOU HAVE A GENERAL ENQUIRY OR CONCERN PLEASE CONTACT US
Email [email protected]
Telephone +662 716 0000
If you have any comments about the quality of our service
please contact our Managing Director: [email protected]
Recruitment & Outsourcing
outsource.com
HR, Staff & Payroll Management
es
bpo
Business Process Outsourcing
japanese.com
Recruitment & Outsourcing
employeecheck.com
Employee Background Screening