Timetable 13.15 Opening by TI Switzerland and introduction on Complaints Mechanisms 13.30 Luise Ammerschuber and Elisabeth Schenk, Kooperationsgemeinschaft Brot für alle und Partnerwerke, presentation of a new guide on Complaints Mechanisms for NGOs (incl. discussion) 14.15 NGO plaints (incl. discussion) 15.00 Break 15.15 Yvan Maillard Ardenti, Brot für Alle, Luise Ammerschuber, Heilsarmee, and François Mercier, Fastenopfer, the experience of the three organizations of Practitioners' Circle Tuesday, September 27th 2016 13.15 - 16.45 h Sonja Grolig, Sternsinger, the experience of Sternsinger of dealing with com- dealing with complaints (incl. discussion) 16.00 Discussion 16:30 Wrap-up and evaluation 16:45 End Restaurant Veranda, Schanzeneckstrasse 25, 3012 Bern Information Since 2012, the NGO Practitioners' Circle is an informal and confidential gathering for Programme officers and anti-corruption Practitioners. It offers the possibility to discuss concrete issues and challenges in preventing and fighting corruption in development programmes. The working language is English. Participants are free to express themselves in French or German if necessary. The meetings are held under the Chatham House Rule. Target audience Programme officers and anti-corruption Practitioners of NGOs Participation fee Members: free Non-members: CHF 50.- Venue Restaurant Veranda Gartenraum Schanzeneckstrasse 25 3012 Bern Registration Online before September 20th 2016 Located within walking distance from Berne main station (or from the main station's parking) Further information TI Switzerland Schanzeneckstrasse 25 CH-3012 Berne Tel 031 382 35 50 [email protected]
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