Download the CSS Welcome Packet

Welcome to CSS!
2014
Table of Contents
About CSS ................................................................................................................................................................................ 3
Background & History ..................................................................................................................................................... 3
Mission ............................................................................................................................................................................ 3
Guiding Principles ........................................................................................................................................................... 3
Staff Development & Engagement (SDE) ................................................................................................................................ 5
SDE Training Calendar & Weekly Opportunities Email ................................................................................................... 5
SDE Staff & Contact Information .................................................................................................................................... 5
Learning & Development Opportunities................................................................................................................................. 5
STARS I Customer Service Training: The Foundation for Exceptional Service (BECSS106) .............................................. 5
Leadership Learning Labs................................................................................................................................................ 5
UC Learning Center ......................................................................................................................................................... 6
UC Berkeley Learning & Development Resources .......................................................................................................... 6
CSS Staff Committees .............................................................................................................................................................. 7
Culture & Inclusion Committee ...................................................................................................................................... 7
Enrichment & Recognition Committee ........................................................................................................................... 7
Staff Development Committee ....................................................................................................................................... 7
Wellness & Sustainability Committee............................................................................................................................. 7
Health & Wellness ................................................................................................................................................................... 8
Ergonomic Assessment Plan ........................................................................................................................................... 8
Fitness Center ................................................................................................................................................................. 8
Workfit ............................................................................................................................................................................ 8
Contacting CSS ........................................................................................................................................................................ 9
CSS Directory................................................................................................................................................................... 9
Mailing Address .............................................................................................................................................................. 9
Accessing CSS Services .................................................................................................................................................... 9
Phone / Equipment ......................................................................................................................................................... 9
Email Signature Guidelines ................................................................................................................................................... 10
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How to Add the CSS Lockup Logo to Your bMail Signature Block ................................................................................ 10
Email Signature Block Format ....................................................................................................................................... 10
Building Information ............................................................................................................................................................. 11
Building Access.............................................................................................................................................................. 11
Trash, Recycling, and Compost ..................................................................................................................................... 11
First Floor Layout .......................................................................................................................................................... 12
Second Floor Layout ..................................................................................................................................................... 13
Third Floor Layout ......................................................................................................................................................... 14
Fourth Floor Layout ...................................................................................................................................................... 15
Parking and Transportation .................................................................................................................................................. 16
Commute Options......................................................................................................................................................... 16
Transportation between Campus and the Campus Shared Services Center .............................................................. 16
Local Eateries ........................................................................................................................................................................ 17
Local Eateries Map ........................................................................................................................................................ 19
Emergency Procedures For 1608 4th Street ......................................................................................................................... 20
Tenant Fire/Smoke Emergency Procedures ................................................................................................................. 20
Tentative Evacuation Procedures ................................................................................................................................. 21
Blocked Escape Route Procedures ............................................................................................................................... 22
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About CSS
Welcome to Campus Shared Services (CSS) at the University of California, Berkeley. We believe that each CSS
employee contributes directly to the teaching, research, and public service mission of the University, and we hope you
will take pride in being a member of the CSS team.
The following resources are meant to assist you in transitioning to the CSS environment and provide a reference for
your employment with CSS. We hope that your experience here will be rewarding, fulfilling, and enjoyable.
Background & History
California’s fiscal and budgetary environment has progressively deteriorated in the last decade. The situation requires us
to manage our administrative costs aggressively and streamline our operations in order to support our core mission and
maintain academic excellence. In 2010, UC Berkeley decided to move forward with creating a campus-wide shared
services solution. Aside from achieving savings, the goal is to create a high-quality, reliable administrative infrastructure
for all departments on campus. Implementing in January 2013, Campus Shared Services (CSS) will support faculty, staff
and students better, as well as reduce the cost and compliance risks that are created by redundant work and paperbased systems.
The Campus Shared Services (CSS) implementation project is part of UC Berkeley’s Operational Excellence effort, a
multi-year, multi-project effort to make the operations of UC Berkeley more efficient so that the University may direct
more resources away from administrative expenses and toward teaching and research.
Mission
Campus Shared Services exists to provide world class administrative services in support of UC Berkeley as the premier
public university in the U.S. in the areas of teaching, research and public service.
Guiding Principles
Our CSS guiding principles are aligned with UC Berkeley’s Operating Principles:
We are accountable to each other:
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We evaluate performance by metrics
We operate with transparency and Accountability
We include and excel together:
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We serve the UC Berkeley Community
We value staff
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We simplify:
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We strive for simplicity
We imagine and innovate:
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We increase efficiencies
We leverage functional expertise and institutional knowledge
We optimize savings
We focus on service:
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We create a strong service focus
We support the mission of teaching, research and public service
For more information about CSS, visit: http://sharedservices.berkeley.edu/about/
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Staff Development & Engagement (SDE)
SDE Training Calendar & Weekly Opportunities Email
All CSS sponsored staff development and engagement opportunities are available to view on the CSS Staff Development
& Engagement bCal calendar (CSSlearning Departmental calendar). To access the SDE calendar and view all CSS
offerings, type ‘csslearning’ into the ‘other calendars’ section on the left side of your bCal calendar.
The SDE team also sends a weekly email to the [email protected] listserv which notifies staff of upcoming CSS
and campus-sponsored trainings and events.
SDE Staff & Contact Information
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Andrea Lambert, Staff Development & Engagement Lead (664-9292)
Aleah Warren, Employee Engagement Coordinator (664-9422)
Jocelyn Newman, Learning & Development Coordinator (664-9427)
Tamara Lawson, Learning & Development Coordinator (664-9426)
Email: [email protected]
Learning & Development Opportunities
STARS I Customer Service Training: The Foundation for Exceptional Service (BECSS106)
The STARS training courses create a standardized approach to customer service through the promotion of a service
culture that supports the CSS mission.
All CSS career staff are expected to take this course unless you have attended it previously in the past two years or
your supervisor has notified us that this requirement has been waived. Please check with your supervisor before
scheduling yourself to attend this course. Register for a STARS course through the UC Learning Center (see below).
Leadership Learning Labs
CSS Staff Development & Engagement offers experiential learning activities focused on developing new tools,
putting skills and techniques into practice and building inclusive and effective teams. Here is a list of currently and
soon-to-be available learning labs:
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Whole Brain Leadership Learning Lab (available now)
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Communication for Supervisors/Managers Leadership Learning Lab (available March 2014)
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Customer Service Leadership Learning Lab (available May 2014)
These learning labs are intended for in-tact work teams. If you are interested in scheduling a learning lab for your
team, please send an email to [email protected].
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UC Learning Center
UC Berkeley and CSS offer many courses to UC Berkeley staff. Most of these courses can be found on the UC
Learning Center. To register for courses through the UC Learning Center
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Go to http://blu.berkeley.edu
Authenticate using your Calnet ID
Select “UC Learning Center” in the “Self Service” section
Search for the class title or code for which you want to enroll (e.g., for STARS, select BECSS106)
UC Berkeley Learning & Development Resources
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CalPact computer applications training classes: http://hrweb.berkeley.edu/files/attachments/calpact-schedule.pdf
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CARE Services Workshops: CARE Services is the campus faculty and staff assistance program providing free,
confidential problem assessment and referral for UC Berkeley faculty and staff:
http://uhs.berkeley.edu/facstaff/care/classes.shtml
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Career Development Workshops: http://hrweb.berkeley.edu/learning/career-development/workshops
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Keys to Enhance Your Supervisory Success (KEYS) training program: for supervisors and managers:
http://hrweb.berkeley.edu/learning/manager-supervisor/keys
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Multicultural Education Program: http://mep.berkeley.edu/workshops
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Staff Ombuds Office, an independent department that provides strictly confidential and informal conflict
resolution and problem-solving services for all Staff, Non-Senate Academics, and Faculty Administrators:
http://staffombuds.berkeley.edu/
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UC Berkeley Extension Courses, L+OD, OE, and UC Berkeley Extension are providing free tuition for
eligible staff to enroll in selected Extension courses: http://hrweb.berkeley.edu/news/free-extension-courses
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CSS Staff Committees
Culture & Inclusion Committee
Interested in coordinating diversity awareness and social justice activities? The purpose of the Culture & Inclusion
Committee is to make sure that ALL employees at CSS feel as though they belong, are treated equitably, and are an
integral part of the functioning of the unit. Every voice matters and we want staff within CSS to feel respected and be
engaged. The Culture & Inclusion Committee is to work to ensure a positive culture and work environment, staff wellbeing, and a sense of unity through community building. The Committee is charged with researching, developing and
proposing mechanisms to enhance the work environment for staff in CSS.
Enrichment & Recognition Committee
Interested in pioneering the implementation of CSS recognition programs? The purpose of Enrichment & Recognition
Committee is to facilitate, acknowledge, credit and/or celebrate the achievements of CSS staff by organizing divisionwide morale and team building activities. Whether the recognition is in the form of a simple thank-you for a small job
well done or a formal commendation for outstanding work, such acknowledgement is a signal to ALL employees at CSS
that they belong to and are an integral part of the functioning of the unit. It is important for all CSS staff to feel they are
noticed, appreciated, and recognized.
Staff Development Committee
Interested in developing and coordinating programs that support staff development? The purpose of Staff Development
Committee is two-fold: 1) to help create a culture within CSS that emphasizes the importance of continuous learning
and development; and 2) to help create opportunities for staff to develop their skills and grow their careers within CSS
and at UC Berkeley.
Wellness & Sustainability Committee
Interested in wellness events and helping CSS to 'go green'? The purpose of the Wellness & Sustainability
Committee is two-fold: 1) to ensure a safe, secure, healthy and sustainable environment at CSS for employees
and visitors through planning, assessment, monitoring, and recommending hazard correction; and 2) to
promote a health-conscious environment through the coordination of training programs and wellness
activities.
For more information on staff committees or to indicate your interest in participation, email
[email protected]
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Health & Wellness Offerings
Ergonomic Assessment Plan
All staff will receive an ergonomic assessment at the CSS center within their first 40 days on site. Please let your
supervisor know if you would like a keyboard tray or task light at any time. If you have urgent ergonomic needs, please
contact [email protected]
Fitness Center
The fitness center is located on the second floor of 1608 4th Street, room 240 near the main kitchen/supply room, and
is free to all CSS employees. The fitness center is open between 7:00 am and 7:00 pm. Hours may be adjusted according
to demand. Equipment housed in the fitness center includes weights, bosu balls, elliptical machines, treadmills and
stationary bicycles.
Shower facilities are available for use, and are located near the fitness center. Showers are on the first floor of the
building, and can be accessed by descending the stairs directly outside the fitness center.
In order to use the fitness center, you will need to complete the University’s standard elective/voluntary waiver, which
can be accessed here: http://goo.gl/sdzs3l. After the waiver has been submitted, your Cal 1 Card can be used to access
the fitness center.
Workfit
YOGA Wednesdays (12:10 p.m. – 12:55p.m.)
Campus Shared Services Gym, 2nd Floor
Bringing attention to the breath and emphasizing the opening of the body, yoga allows you to focus on linking movement
with breathing to enliven the mind, body, and spirit. This fluid practice cultivates strength, balance, and flexibility to
address imbalances, relieve tension, and help improve overall physical well-being. Instructors adapt their teaching to all
levels of experience and ability, encouraging participants to work within themselves and to progress at a comfortable
and safe pace.
CIRCUIT TRAINING - Tuesdays & Thursdays (12:10 p.m. – 12:55p.m.)
Campus Shared Services Gym, 2nd Floor
A combination of easy-to-follow exercises that will help you gain strength, increase flexibility and build endurance.
Performed in a circular manner, each movement is taught and modified to adapt to beginners as well as those who
desire more advanced training. Circuit Training is a highly efficient training format that utilizes weights, stability balls,
body blades, TRX, BOSU, and more. Improve your overall fitness level in a fun and continually challenging class!
*There is a small fee per semester to participate in Workfit, based on the number of classes you plan to attend.
For more information or to sign up for WorkFit, please contact [email protected]
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Contacting CSS
CSS Directory
CSS Internal Directory: All new staff will be added to the CSS directory which will be shared through bDrive.
UC Berkeley Staff Directory: Please update your CalNet directory: https://calnet.berkeley.edu/directory/update/
Check with your supervisor if you have questions about what information to list.
Mailing Address
The US postal service address for the Campus Shared Services center is 1608 4th Street, Berkeley CA 94710. Campus
mail will be delivered daily by Campus Mail Services (approx. 7:30am and 1:30pm). The CSS mail code is 7600.
Accessing CSS Services
As part of the campus community, CSS employees are also customers of the CSS organization. You will be able to
access services via phone or online as outlined below:
 CSS Main: 510-664-9000
o IT: Option 1
o Business and Financial Services: Option 2
o Human Resources and Academic Personnel Support: Option 3
o Research Administration: Option 4
o If you’re unsure: Option 5
 Email:
o CSS: [email protected]
o IT: [email protected]
o Business and Financial Services: [email protected]
 bearbuy.is.berkeley.edu
o Human Resources and Academic Personnel Support: [email protected]
o Research Administration: [email protected]
 Online: blu.berkeley.edu, click on the Campus Shared Services tab at the top of the page
Please note: Blu is no longer used to submit a ticket or to request service from B&FS. A new CSS form accessed
through BearBuy has replaced the old method. For more information please go to:
http://sharedservices.berkeley.edu/finance/business-and-financial-services-ticketing-system/
Phone / Equipment
Cal Voicemail should be ready for set up at your new phone. If you do not receive instructions via an email from IST for
how to set up your new voicemail (including a temporary security code) by the day after you move in, please contact
the facilities team at [email protected]. Messages from the Cal Voicemail system are accessible through the
telephone, web or email. As you work with this system, you may find the following online guides helpful:
 Cal Voicemail User Guide
 Cal Voicemail Quick Keys Guide
 Specifications on your new Avaya phone
For additional information regarding setting up your voicemail, please visit http://calvm.berkeley.edu.
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Email Signature Guidelines
How to Add the CSS Lockup Logo to Your bMail Signature Block
1) From your bMail page find and click on the GEAR in the upper right hand corner
2) Scroll down to the SETTINGS option and click again
3) Locate the SIGNATURE section toward the bottom of the page
4)
5)
6)
7)
8)
9)
Locate and click the INSERT IMAGE button which will open an activity box
Copy and paste the URL here: http://i.imgur.com/SO6v8nU.png
Press OK: THE IMAGE WILL BE VERY LARGE
To REDUCE THE SIZE, click on the image and an option for sizing will appear
Select MEDIUM
You are now ready to BUILD YOUR SIGNATURE BLOCK!
Email Signature Block Format
Style: font (Verdana); size (normal); color (medium to dark gray or dark blue)
Order of information:
CSS Lock Up Logo
Name
Title
University of California, Berkeley
Campus Shared Services
Address: 1608 4th Street, <insert office/cube number>
Berkeley, CA 94710-7600
Telephone number (based on functional business needs)
Website or email address (based on functional business needs)
Creative Options: In this section, feel free to add your business appropriate "signature" in
the form of a quote, survey link, sustainability or event messaging, etc.
Sample:
Inez S. Bailey
Change & Communications Manager
University of California, Berkeley
Campus Shared Services
1608 4th Street, #412-22
Berkeley, CA 94710-7600
Office: 510.664.9433
Mobile: 510.725.1810
sharedservices.berkeley.edu
"Be the change you want to see in the world"
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Building Information
Building Access
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The main building doors leading from the parking lot are unlocked during business hours (7:00 AM - 7:00 PM,
Monday through Friday). To enter through these doors or any CSS center spaces during non-business hours you
will need to use a building cardkey, in addition to your Cal 1 Card (or Staff ID Card). To request a building
cardkey please email [email protected].
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During regular business hours you will also need your Cal 1 Card to enter through the 4th Street entrance and to
access all CSS spaces. Simply hold your Cal 1 Card to the card reader, wait for the green light, and then open the
door. Your Cal 1 Card will be activated prior to your first day of work. If your Cal 1 Card is not activated, please
email [email protected].
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A UCPD Security Patrol Officer (SPO) will be on site from 7:00 a.m. to 7:00 pm. If you would like the SPO to
walk you to your car in the evening please inform your supervisor or manager.
Trash, Recycling, and Compost
The CSS center provides trash, compost, and recycling services. At your desk, you will find a blue recycling bin (for
mixed paper and bottles) with an attached black bin (for landfill waste). Larger bins for compost, recycling, and landfill
waste can also be found near the kitchens and elsewhere in your suite. These central locations will be marked by signs
(see image below). Please do not put food scraps or wet items in your desk-side bins, rather, take them to the larger
central bins.
More information on what should go in each bin can be found at the following site:
http://www.ocf.berkeley.edu/~recycle/compost.php.
Desk-side Bin
Central Landfill, Recycling , & Compost Bins
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First Floor Layout
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Second Floor Layout
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Third Floor Layout
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Fourth Floor Layout
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Parking and Transportation
Commute Options
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Parking – The CSS center has a parking lot associated with the building. Two hundred parking spaces are
available for use by UC employees. The parking lot is a UC permit lot, just as all lots are on campus. Patrons
with C, F, or motorcycle permits are eligible to park in the lot. If you are interested in purchasing a permit you
can visit Parking & Transportation (P&T) in person at 2150 Kittredge 1st Floor or visit their website
at pt.berkeley.edu.

BART – The North Berkeley BART station is approximately 1.3 miles from the CSS center.

Shuttle – There is a morning and evening shuttle that travels from the North Berkeley BART stations to the
CSS center that runs on a 10-minute interval.
o
The shuttle runs weekday mornings 6:40 to 9:30 a.m.; and weekday afternoons 4:00 to 6:20 p.m.
o
The shuttle picks up in front of the North Berkeley BART station and drops off in the CSS parking lot.
o
For full shuttle schedule, visit: http://pt.berkeley.edu/sites/default/files/content/shared%20services2.pdf
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AC Transit – North Berkeley BART is serviced by a number of AC Transit lines, with the 51B and the 52
providing transit to within four blocks of CSS. P&T offers a subsidized Easy Pass for AC Transit. For $34 per
month, employees may purchase an Easy Pass that provides unlimited rides on AC Transit. Both the Easy Pass
and BART tickets may be purchased on a pre-tax basis through P&T.

Pre-Tax Commute Benefits – If you did not already know, you may use up to $240/month of pre-tax
dollars to purchase your commute services. You can logon to https://www.wageworks.com/ and create a user
account associated with your staff ID and pay for your parking or transit options with pre-tax dollars.

Bicycle – The CSS center has secure bicycle parking and shower facilities for employees who wish to ride their
bikes to work. You will need additional key card access to enter the bike storage area. If you are interested in
this option, please contact the facilities team at [email protected].
Transportation between Campus and the Campus Shared Services Center
There will be a need for staff to travel from 4th street to campus from time to time. In order to accommodate this need,
P&T has arranged for the following options:

City CarShare – P&T has provided two City CarShare vehicles at the 4th street location. The City CarShares are
considered University vehicles during working hours from 8 a.m. to 5 p.m. P&T will work with all CSS supervisors to
determine which staff have a business need to use the CarShares and register them as CarShare members. Once a
member, employees will easily be able to use the CarShares to travel between sites, the cost of the business travel
will be borne by the department. There are two dedicated CSS parking spaces on campus for easy parking.

Transit – There are two main AC Transit lines that run from West Berkeley to campus, the 52 and the 51B. The
52 travels from San Pablo and Cedar up to campus and circles the entire campus, providing access to any part of
campus. The 51B travels on an 8-10 minute frequency from University and 6th street to campus via University
Avenue and Durant Avenue, serving the south side of campus. Staff are eligible for the subsidized AC TransitEasy
Pass which is available through P&T.

Personal Vehicle – A staff person with a UC parking permit may use their personal vehicle to travel to campus.
CSS will reimburse staff mileage for work-related travel.
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Local Eateries
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Bette’s Oceanview Diner and Takeout – 1807A Fourth Street, ph. (510)644-3230
o Carryout or eat-in sandwiches, salads, and pizza
http://www.bettesdiner.com/
Brennan’s - 700 University Avenue
o Sports Bar and Restaurant
http://www.brennansberkeley.com/
Bombay Cuisine - 2006 9th Street
http://www.urbanspoon.com/r/6/81177/restaurant/Bombay-Cuisine-Berkeley
Cafe Rouge - 1782 4th Street, ph. (510) 525-1440
http://caferouge.net/
Café M - 1799 4th Street, ph. (510) 526 4429
o Modern American Comfort Food – Breakfast and Lunch
http://www.cafemberkeley.com/
Café Leila - 1724 San Pablo Avenue
o Organic soup, salad, and sandwiches
http://cafeleila.com/
Chocolatier Blue Parlor
o Features ice cream, sorbets, and frozen treats.
http://www.chocolatierblue.com/
Cheese Steak Shop - 1054 University Avenue
o Philly style cheesesteak sandwiches
http://www.cheesesteakshop.com/berkeley/
Gilman Grill - 1300 4th Street, ph.(510) 524-2532
o Salad, Sandwiches, and burgers
http://www.urbanspoon.com/r/6/84252/restaurant/Gilman-Grill-Berkeley
Lama Beans - 1290 6th Street ph. (510) 528-3435
o American, Southwestern and Middle Eastern favorites for breakfast, lunch and dinner
http://www.urbanspoon.com/r/6/85598/restaurant/Lama-Beans-Berkeley
Manhattan Bagel - 1789 Fourth Street, ph. (510) 525-9445
o Fresh bagels, bagel sandwiches, and coffee
http://www.manhattanbagel.com/
Iyasare - 1830 Fourth Street, ph. (510) 845-8100
o Japanese inspired cuisine, lunch and dinner
http://iyasare-berkeley.com/
Peet’s Coffe & Tea - 1776 Fourth Street, ph. (510) 525-3207
http://www.yelp.com/biz/peets-coffee-and-tea-berkeley-3?nb=1
Picante - 1328 6th Street, ph. (510) 525 3121
o Mexican cuisine open for lunch and dinner
http://www.picanteberkeley.com/
Spenger's Fresh Fish Grotto - 1919 Fourth Street 510-845-7771
http://www.yelp.com/biz/spengers-fresh-fish-grotto-berkeley?nb=1
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Tacubaya - 1788 Fourth Street, ph. (510) 525-5160
o Mexican restaurant and taqueria
http://www.tacubaya.net/
Taqueria Esperanza Food Truck - 1608 4th Street - Daily
The Melt Bus - 1608 4th Street parking lot (www.melt.com) - Wednesdays
o Sandwich, soup and salad
The Pasta Shop - 1786 Fourth Street, ph.(510) 528-1786
o Take-out sandwiches and salads
http://www.yelp.com/biz/the-pasta-shop-berkeley?nb=1
Tomate Café - 2265 5th Street
o Sandwiches, salads, wraps, and organic vegetarian and vegan choices
http://tomatecafe.com/
Vik's Chaat Corner - 724 Allston Way, ph. (510) 644-4412
o Indian street food
http://www.vikschaatcorner.com/
Zut! on Fourth - 1820 Fourth Street, ph. (510) 644-0444
o Mediterranean and New American cuisine
http://www.zutonfourth.com/
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Local Eateries Map
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Emergency Procedures For 1608 4th Street
Tenant Fire/Smoke Emergency Procedures
If you smell smoke:
1. Telephone the Management Office at (510) 525-1242. Report the smoke, giving the location if possible and any
other available details.
2. Notify your Suite Warden.
3. Wait for a response from Building Management.
If you discover a fire:
In the event of a fire, the Suite Warden (CSS Facilities Manager) is in charge until Building Management or the Fire
Department arrives. Any employee encountering a fire should initiate the following emergency procedures:
4. Close, but don’t lock, all doors leading to the fire.
5. Immediately call 911, and report the fire’s exact location and what is burning.
6. Alert the Suite Warden.
7. Prepare to evacuate.
When a member of Building Management arrives on the fire floor, he/she is in charge until the Fire Department arrives,
and all employees will take any orders issued. Employees should assist those efforts at the direction of Building
Management. Should evacuation of the floor become necessary, Building Management or the Fire Department will give
the order to evacuate. Suite Wardens and Alternate Suite Wardens will perform the following tasks during a fire
emergency:
1. An Alternate Suite Warden will wait on the exterior of the base of the nearest exit stairwell to direct Building
Management to the fire scene.
2. The Suite Warden (CSS Facilities Manager) will coordinate his/her activities with those of the Head/Deputy Suite
Wardens (CSS Facilities Management Specialist) on the floor.
3. If evacuation becomes necessary prior to the arrival of Building Management or Fire Department, the Suite
Wardens will give the order to evacuate in accordance with the procedures outlined in the next section. The
Suite Wardens will notify the Management Office of this action. Building Management will immediately proceed
to the scene with further instructions.
4. The Suite Wardens and Alternate Suite Wardens will walk around the space, alerting all employees to the
evacuation order, and ensuring that everyone leaves as quickly and calmly as possible.
5. Suite Wardens or Alternate Suite Wardens will investigate each room of the office to make sure that all
personnel have evacuated. They will make sure to check all rest rooms, offices, workrooms, storage rooms and
conference rooms. Take note of any inaccessible rooms in case the Fire Department needs to search the spaces
for trapped personnel.
6. Suite Wardens will account for all personnel normally in the space. If someone is not accounted for, they will
notify the Building Management and Fire Department immediately.
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Tentative Evacuation Procedures
The Suite Warden, Building Management, or Fire Department will give the order to evacuate. In the event the
telephones are not operational, the Suite Warden must decide if evacuation is required.
In the event evacuation is necessary, the following evacuation procedures should be observed:
1. Only take with you personal items that are absolutely necessary. You will not be allowed back into the space
until the Fire Department or Building Management says it is safe to re-enter.
2. Before opening any door to the corridor, check the door and doorknob for heat. If it is warm, stay in your
office and "caulk" around the door seams using wet towels or "duct" tape. DO NOT OPEN THE DOOR! Find
another exit to the corridor.
3. If both your door and doorknob are cool, and you leave your office:
a. Check for smoke in the corridor.
b. When smoke is present, stay low by crawling since clean air is closest to the floor.
c. Everyone should proceed quickly, but calmly to the nearest exit. DO NOT RUN!
d. DO NOT PANIC! Panic is the most harmful and most difficult element to control in an emergency.
Panic will be avoided if tenants are prepared with the following information:
i. Knowledge of procedures, which must be followed.
ii. Confidence in the responsible personnel's ability and guidance.
iii. Calmness and self-confidence of responsible personnel.
e. DO NOT USE THE ELEVATORS! In the event of a fire, elevators may not function properly. They are
not equipped with emergency power.
f.
Check stairwells for smoke.
g. If the corridor and/or stairwells are smoke filled, RETURN TO YOUR OFFICE.
h. Once you are in the stairwell, should you encounter smoke on your way down, get out of the stairwell
into any clear corridor and proceed to the other stairwell.
i.
Evacuate to the exact area designated by the Building Manager, Suite Warden, or Fire Department.
j.
If your designated evacuation area is outside of the Building, move to areas well away from the building
to ensure you do not inhibit fire-fighting activities. The stairwells exit the building on the first floor main
lobby.
4. One Suite Warden (and an alternate) will walk the suite to assist employees and make sure everyone is aware of
the evacuation order.
5. The last person leaving any enclosed office area should close the office door, without locking it. This will help to
confine any fire until the arrival of the Fire Department.
6. Form a single-file line and proceed calmly and carefully to the nearest exit. Remember to never open any door
without first checking to see if it is hot. If the door is hot, there is undoubtedly a fire on the other side.
7. Conversation should be kept to a minimum. Stay in a single-file line on the right side of the staircase and hold on
to the handrail as you travel down the stairs.
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8. Once the evacuation has begun, do not re-enter the evacuated area until it has been declared safe by Fire
Department officials or Building Management.
9. During evacuation, physically impaired individuals should be helped to the center stairwell landing by two people;
one person should wait at the top of the stairs while the other individual notifies the Fire Department where
they are located. Fire Department personnel will meet them in this area and assist their evacuation. The Suite
Wardens will notify the Management Office of the location of the physically impaired employee(s) so they can
also alert the Fire Department personnel where assistance is needed.
Note: Remember that "physically impaired individual" includes EVERYONE with ANY sort of impairment.
Possible examples include pregnancy, recently sprained ankle, permanent disability or even a sore knee. Anyone
who will be moving at a slower rate than general traffic is considered physically impaired for the purposes of
evacuation.
10. Upon arrival at the designated relocation area, everyone should remain in a group. No one should wander
around or leave the area unless directed to do so by the Fire Department or Building Management.
11. The Suite Warden or alternate will proceed to take a head count. If someone is missing, this information will be
relayed to Building or Fire Department personnel.
Blocked Escape Route Procedures
If evacuation of an area is not possible because all escape routes are blocked by fire or heavy smoke, the following
procedures should be observed:
1. Move as far away from the fire as possible. Close all doors as you go. Every closed door between you and the
fire provides a barrier against smoke.
2. If a phone is accessible, call the Fire Department at 911 or the Management Office (510) 525-1242 with your
precise location.
3. Stuff clothing or other material around ventilation ducts and cracks in the doors to prevent smoke-filled air from
penetrating the area.
4. If possible, hang a sign or other signal in the window to attract the attention for firefighters.
5. DO NOT BREAK OR OPEN A WINDOW. Under certain conditions, an open window may draw smoke into
the area. A broken/open window will provide oxygen to the fire, which in turn will spread the intensity of the
fire and there will be no way to stop the smoke from entering the room.
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