www.fleet.vdo.com TIS-Web RTM Installation Instruction Background Services Continental Automotive GmbH Heinrich-Hertz-Straße 45 D-78052 Villingen-Schwenningen VDO – eine Marke des Continental-Konzerns © Continental Automotive GmbH Änderungen von technischen Details gegenüber den Beschreibungen, Angaben und Abbildungen dieser Anleitung sind vorbehalten. Nachdruck, Übersetzungen und Vervielfältigungen sind ohne schriftliche Genehmigung nicht erlaubt. TIS-Web RTM Installation Instruction Background Services Page 2 First Step: Stopping and Uninstalling the existing Services Stop the already installed and started Background Services from the tray icon. Therefore right click on the tray icon (1), stop all of the services (2) and exit (3) the icon. 2 2 2 1 3 Now you can, uninstall the existing Background Services from Start (1) Control Panel (2) Programs and Features (3) “TISWebRTM” 2 3 1 4 5 Right click on “TISWEBRTM” (4) and press uninstall (5). TIS-Web RTM Installation Instruction Background Services Page 3 Second Step: Deleting the Old Files After uninstall, the old folders need to be deleted. The folders are located in this paths: “C:\ProgramData\RTMTrayIconProxySettings” This folder is hidden, to access it you need to click on Organize (1) “Folder and search options” in the windows explorer and click the View (3) tab, there you should select “Show hidden files, folders and drives” (4) and “Apply” (5). You can see the folder now. 3 1 4 2 5 Please delete this folder, too: “C:\Program Files (x86)\TISWebRTMService”. Last Step: Installing the new Version Now you can run the installer for the new Background Services as an Administrator, and install it like usual. Therefore please follow the InstallShield Wizard.
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