1 . . 1392 1384 . 1392 1384 44 .. . .. 1404 : - -1 . 1384-1392 .. . . . . .(2006 ) ) .( 2009 . (2011 ) .(2004 ) .(2009 .(2008 2 ) ) . . -2 1384 . .. 1392 . . .. 44 .. 1404 2 - Harel Eilat, Boaz Golany,Avraham Shtub 1392 1384 .. .. . 1404 44 -3 -3-1 . . 3 2012 0/18 ( 1391 ) 38 .( . 1390 42 45 . . 1391 . . 4600 ) 656 52 139 64 . . 66 2 . ( 1391 ) GDP (sigma No. ) - ) ) : 57 . 8 1391 . 45/6 . . 54/4 ( ) . 54/5 45/5 . . 57 15 ) ( ) ( ( ( 2.1 2.0 1.9 1.8 1.7 1.6 1.5 1.4 1.3 1.2 1.1 1.0 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0.0 150 140 130 120 110 100 90 80 70 60 50 40 30 20 10 0 . (1384-90 ) 1392 1384 -3-2 1391 . 1384 : 21 530 . 1392 27 . 1392 131 1 609 . 44 - - ) ( ( ) 60 55 50 45 40 35 30 25 20 15 10 5 0 140 130 120 110 100 90 80 70 60 50 40 30 20 10 0 ( ( ) ) : 994 14 535 12 1384 5/4 (1376 1391 78/4 ) 439 ) ( . 13 427 118 1384 6 152 . 68 60 . . 1391 . 54/4 1384 13/8 2 1/2 1384 6/6 . 54/5 1391 1384 8 1384 56/7 ( ) . 33 1384 ( 1391 ) 415 100 ( 406) . 2340 1391 ( - ) 29 . 949 1384 -3-3 1387 . . . . . 60 8300 12000 . ... . 7 . .. -3-4 : 53 . . 13 . 1385 2/61 1391 . . 22/8 . . . . . . . . . 27 . 1391 110) 861 27 (1383 ( 80) 27 . 100 ( 406) 33 175 415 . . . 1390 . "( ) . . " office ( ) . 5 . 24 1391 . . .. . . . » . .. 32 « . 6 114 10 . 1392 . 1391 ( 5 ) - www.Ceninsur.ir 90 - – - . 5 . %20 %40 . : . . . . 100 100 . . 100 ( ) . . . " 17 " 5 1 . . 7 44 -3-5 : « - » 80 : . . . . .8 44 . - – 44 - . .1389 1388 – – 44 - . 113 .. . 1404 -3-6 1404 « » . ( )1387 » )1391 «1404 » . « ( . : .. - 44 - : : .. 1404 ( . ) ( ) 1404 1404 : ) ( - – - - 10 1391-1394 1391-1394 : .. - - – – (Core Insurance - ) : -4 . . .. . 44 . . 1392 1384 : -5 . 1390-84 .1 1404 – .2 1391 – .1391-84 90 -89 .3 - .4 – – .5 – .1388 - 44 – . . Chen, S.H., Yang, C.C., & Shiau, J.Y. ( .6 44 ). The application of balanced scorecard in the performance evaluation of higher education. The TQM Magazine. . Davis, S., & Albright, T. ( ( ), – ). An investigation of the effect of Balanced Scorecard implementation on financial performance. Management Accounting Research, . Eilat, H., Golany, B., & Shtub, A. ( balanced scorecard approach. Omega, . Huang, H.C. ( . , – . ). R&D project evaluation: An integrated DEA and ( ), - ). Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. Expert Systems with Applications, . Wu, H.Y., Lin, Y.K., & Chang, C.H. ( ( ), - . ). Performance evaluation of extension education centers in universities based on the balanced scorecard. Evaluation and Program Planning, - . ,
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