Specialities Well developed skills Jan Roel van Rhee

Specialities
Best performers analysis
Business and personnal core pattern analysis
Sales & service change management
Sales & service models development
Sales, service & management training
Well developed skills
Sales & service skills
Coaching skills
Jan Roel van Rhee
Management consultancy
My mission:
To give people a new kick-off @work,
based on the most recent best practices
Training delivery
Change management
Mobile: +32 495 28 11 38
Email: [email protected]
Books
De 36 tips voor tevreden klanten, 1996
The House of Contact Centers
Handboek voor tevreden klanten, 1999
Veemarkt 5
Opleiden is uitdagen, 2001
B-2800 Mechelen
Verkopen, nieuwe fundamentals, 2007
Belgium
Klantgericht werken bij de overheid, 2008
In preparation: T-READ selling, est. publishing date: Q1 2015
Year of birth
1962
Professional experience
Sales & marketing: several IT companies, e.g. Xerox 1986-1992
Languages
Dutch, French, English
Business owner SB Marketing 1992-2007
All functions: sales, marketing, training, consultancy, ...
Customers: contact centers, service companies, government, ...
Business owner SB Management 1995-present
All functions: sales, marketing, training, consultancy, ...
Customers: contact centers, service companies, government, ...
Education
Basic education:
Industrial engineering electronics/computer science (HIK, 1986)
Postgraduate business administration (KUL, 1988)
NLP-Master Practitioner (Inmind, 1998)
Training
Several sales & communication training modules
Marketing and industrial marketing
Quality systems and ISO9000
...