The 4th International Conference On Population geographies 12th. July 2007 The Chinese University of Hong Kong The role of recruit agencies for Working Japanese Women in Singapore Yoshimichi YUI (Hiroshima Univ.) What is Human Resource business in Japan ? • temporary staff employment agencies dispatching: regulated by the Law for Worker Dispatching Undertakings • recruit agencies regulated by the Employment Security Law. as fee charging employment placement bodies matching between those seeking workers and those seeking jobs Service Menu of Recruit Agencies in Singapore [Sales]: Collecting job information from client companies [Consultation]: Matching between job offers and job seekers Quite high ratio in women [Staff education/training] [Others]: Translation service etc. (In Singapore, many job offers for translation ) Recent Tendency of Human Resource Business in Japan • Liberalization by the deregulation in 1999: influenced by economic globalization • Increasing, recruiting white-collar workers, engaging in clerical and engineering works. • Diversified job market: increasing mid-career recruitment and job change, headhunting, and reemployment support for the middle-aged or elderly people. Recruit agencies business contents Recruit Agencies for Japanese in Singapore http://www.singaweb.net/ Company name PASONA SINGAPORE PTE Capital base business content http://www.singaweb.net/ Japanese recruiting Japanese and local DM:Singaporean recruiting Japanese and Korean, Japanese speaker and Singapore Korean speaker PEOPLESEARCH the biggest PTE LTD Singaporean HR scout (searching human resources) net group recruiting and manpower dispatching Japanese and local Japanese & JAC SINGAPORE staff, human resource consulting， PTE LTD translation・interpretation，research, convention service, alien corporation visa-application process recruiting and manpower dispatching for Japanese and TEMPSTAFF(S) alien companies, like equivalent level of Japan， Japanese PTE LTD Human Resource management service Kelly Service Singapore recruiting and manpower dispatching Staff Service alien corporation recruiting and manpower dispatching (Singapore) Pte Ltd Y N CAREER CONSULTANTS PTE LTD independent Japanese company recruiting and manpower dispatching， human affairs outsource， translation/interpretation，education training ADECO On the Japanese branch,recruiting and manpower PERSONNEL PTE alien corporation dispatching Japanese and Japanese speaker LTD recruiting and manpower dispatching for Japanese, inindependent service training for local staff (business manner on-the-job J Power Japanese training, Consultancy telephone skills training, translation・interpretation， company business consulting(integrated human resource producing recruiting, EPrepresentative service， N-Quest Pte Ltd Malaysian translation/interpretation， Network of recruit agencies company name PASONA SINGAPORE PTE LTD global network Japan（Pasona group），Singapore，HongKong， Thailand，China(Shenzhen, Guangzhou, Shanghai)， Taiwan, USA,Canada, UK Japan, Taiwan, HongKong, Malaysia, Singapore(Exective search branch) London, Singapore, Japan, Indonesia, Thailand, Malaysia, HongKong, Shaighai, New York domestic network in Japan group companies: 41 conecting companies 9 no Network of recruit agencies PEOPLESEARCH PTE LTD JAC SINGAPORE PTE LTD TEMPSTAFF(S) PTE LTD Los Angels, Seoul, HongKong, Shanghai, Thailand Kelly Service global network of offices across Asia-Pacific, Europe and America Staff Service (Singapore) Pte Beijing，Guangzhou，Hong Kong, Munbai, New York, London, Shanghai, Singapore, Sydney, Tokyo,(global Ltd network 230 branch） alliance with Fairplace London，Fairplace consulting Japan and select appointments (Holdings) Y N CAREER no CONSULTANTS PTE LTD ADECO PERSONNEL PTE LTD J Power Consultancy N-Quest Pte Ltd 71 countries: 6000 branch， Singapore 15branches，Japanese 1 branch no Singapore (and Southeast Asia) JAC Japan: Tokyo, Yokohama, Nagoya, Kyoto, Osaka, Fukuoka domestic chain no domestic branch: over 90 original site 「"Oh Jinji net」 no Japan:over 130 no no Recruit agencies' requirement of registration ratio of Japanese requirement of registration companie s Adecco medium level of English university degree or new availability of interview in Personnel Pte. 60% conversation ability, graduate possible Singapore Ltd. junior college graduate over 5 years job J Power 80% experience Consultancy Registration condition N-Quest Pte. 90% Ltd. Pasona Singapore Pte. 60% Ltd. PeopleSearch 60% Pte. Ltd. Salesbridge Search & 80% Recruitment Staff Service (Singapore) no data Pte. Ltd. TEMPSTAFF (SINGAPORE) 70% Pte. Ltd. English conversation ability work experience (job career) English daily conversation ability university or junior college graduate English conversation ability junior college or career （TOEIC: over 650） college graduate English conversation ability passport holders over 3 years job experience, PC skill university degree, strong will to work in other career is depend on Singapore, demand high school graduate, new graduate possible English conversation ability university degree for for visa（TOEIC: over 650） working visa everyone possible, university degree (or however English under its degree for S Y.N. Career Consultants 70% conversation abilityTOEIC: pass visa) over700, or TOEFL over Pte. Ltd. 500（CBT 173） source：http://home.alc.co.jp/db/owa/cr_agency2_src if applicant has a strong will, it is possible to offer in unskilled English well-mannered, personality, PC skill Recruitment information for Japanese job seekers industries company name Adecco manufacture, general trading, telecom Personnel Pte. industry, finance, transport, IT Ltd. Japanese or foreign affiliate company's J Power manufacture, general trading, finance, Consultancy service, N-Quest Pte. electronic, IT, logistics, service Ltd. Japanese or foreign affiliate company's Pasona Singapore Pte. general trading, manufacture, finance, IT, transport, service Ltd. on web site of recruit agencies in Singapore job description general secretary, sales support, sales and marketing, customer service, accounting, IT Information of recruitment agencies in Singapore PeopleSearch Pte. Ltd. finance, IT, logistics, trading, manufacture, service, Salesbridge Search & Recruitment IT・telecom industry, semiconductor maker, finance, general trading, manufacture, manufacture, IT, telecom industry, Staff Service (Singapore) Pte. finance, service, Ltd. TEMPSTAFF (SINGAPORE) Pte. Ltd. Y.N. Career Consultants Pte. Ltd. manufacture, general trading, finance, IT, service, transport, manufacture, general trading, system engineer, software source：http://home.alc.co.jp/db/owa/cr_agency2_src overseas sales and marketing, sales support, system engineer, secretary, sales and marketing, trading, secretary, SE, engineer, customer service office clerk for sales, secretary, accounting, sales and marketing, customer service, finance financing, IT, logistics specialist, accounting, manufacturing sales and marketing, customer service （call center, travel, hotel） management, sales and marketing, engineer （IT/ semiconductor/ electronics） sales and marketing, IT, engineer, accounting, trading clerk, clerk for sales, secretary, legal work, customer service sales and marketing, office clerk for sales, secretary, general secretary, IT system engineer, accounting, executive sales and marketing, office clerk for sales, clerk, system engineer, customer service Information on Information job offer in webon sitejob of some offerrecruit in webagencies site Job IT manufacturing Electronics chemical metal, steel transportation transport construction service trading company finance real estate media education government total Indon Singa Thaila Vietna Malay Hong Taiwa Chain Total esia pore nd m sia Kong n a 1 25 4 1 1 3 35 5 1 6 1 23 19 3 48 23 34 151 5 5 1 11 2 21 45 1 1 4 1 1 1 7 16 3 8 1 1 5 18 1 9 2 12 1 25 1 1 1 1 4 1 6 2 1 5 4 4 23 USA 3 5 2 5 8 12 13 1 1 2 1 1 96 60 Source: some company's registration site (2006.4.１３) 1 8 1 29 1 7 63 14 3 3 2 2 1 3 3 134 41 87 34 6 8 2 1 437 1 Characteristics of job offers from Japanese and foreign companies: from interview with recruit agencies in Singapore 1. Japanese companies seek more traditional Japanese female employees than real Japanese. (a great sensitivity to tea serving, and arrangements ). 2. Japanese companies request for personnel thriving on adversity, in negotiation and trouble with local employees and customers. (Familiar with Singaporeans’ ordinary behavior characteristics) 3. Understanding in culture of the company concerned, and in corporate culture are important 4. Foreign-affiliated companies also need language proficiency for negotiation with Japanese-owned companies. * Demand for call centers and customer service Characteristics and image of registrants according to interview with recruit agencies Characteristics of registrants and customer according to interview with recr sex ratio characteristics of Japanese registrants Excellent human resources who has English conversation and job performance is 20%. The rest contains that 30% is merely adequate A female:80% performance and 50% is deadstock. ，male:20% Japanese offers who got the master's degree of foreign countries (in Australia) have less job ability. B female:70%, Large part is career changers. Registrants of new graduate is 20 - 30%. THe half of seekers registrate from Japan. There are many seekers who don't have clear age: 20's- 30's. married :30's-40's C female:8090% purpose with a specific goal in mind. Execellent Japanese women tend to get employed in foregin companies. 80% of registrants is Japanese and Japanese speaking.(half and half). 90% of job seekers registered with internet from Japan. Main customers of job search service is 20's and 30's Japanese women with junior college level. Business offers to young Japanese men increase. Japanese men's seekers are young job offers: (20's). half and half, D registrants: Previously, there are many Japanese job seeker who want to get English ability and upper career in Singapore. Recently Japanese women who have not English ability increase. female 70% Concluding and remarks : the role of recruitment agencies in Singapore • high demand of Japanese women in Japanese companies well attitude for Japanese companies arrangement ability of Japanese women • high job turnover in Singapore both Singaporean and Japanese (Japanese women tend to go back Japan till 35 yrs old) • Personnel outsourcing major Japanese-owned firms : Japanese companies depend screening on recruit agencies Small and medium-sized enterprises : with few applicants even for advertised job in the newspaper, and without HR specialist screening personnel, also have to depend on recruit agencies
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