The Power of Non-Verbal Communication (Body

NONVERBAL
COMMUNICATION
commfaculty.fullerton.edu/.../NONVERBAL.PPTlecture_Conway.ppt
iris.nyit.edu/~prstars/KnappDefsfrombb.ppt
Greeting – Hi!
Metamessages
Understated message underneath our words
I did not say he stole the money.
I did not say he stole the money.
I did not say he stole the money.
I did not say he stole the money.
I did not say he stole the money.
I did not say he stole the money.
..\Blink by Malcolm Gladwell.docx
Nonverbal Communication
Valuable and Profitable
 Mehrabian
= 7%, 38%, 55%
 1st Impression = 30/20
 Handshake
 ..\History Channel - Secrets of Body
Language.flv
Nonverbal Communication

Functions / Characteristics
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Principles
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can’t not communicate, ambiguous, etc.
Abilities
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complementing, contradicting, etc.
encoding, decoding, regulating or controlling NV
comm.
Rules

read in clusters, culture specific, etc.
Nonverbal Communication

Categories

Kinesics (body)

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Oculesics (eyes)
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Lying, flirting, ashamed, etc.
Proxemics (space)

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Body movement
Facial expression
Eye contact & gaze
Intimate, personal, social, public
Haptics (touching)

Greeting/departure, playful, ritual, avoidant, etc.
Nonverbal Communication

Categories, con’t

Vocalics (paralanguage)


Environment


Dictated by values of a country, how we use time/values, etc.
Olfactics (smell)


Ojbectics (artifacts)
Chronemics (time)


Rate, pitch, volume, etc.; laughter, accents, etc.
Smell and memory, moods, etc.
Gustorics (taste)

Pleasure, displeasure, spicy, taste blindness, etc.
Nonverbal Communication
Gender
 Culture
 Silence
 Physical Appearance

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Dress (levels: social, business casual, executive, etc.)
Body type, skin color, hair, eye color, etc.
Physical Attractiveness
Microexpressions
 Handshakes

Nonverbal Communication
Color
 Detecting Lies
 Status
 Seating
 Media – its role in NV messages
 Politics – NV role in politics

NV Assignment

Pick a NV topic approved by PAL – Only one
person / pair per topic – Research & Cite!


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Define it & show it
Give examples
Scenario
Positive/Negative (help/hurt, good/bad, etc.)
Interesting Fact
“Out of the Box” thinking
Make the Connection: everything demonstrates, aka
ties into, nonverbal communication
NV Assignment, con’t
Put it on a PowerPoint using PowerPoint Tips
 Present / Teach
 Graded based on

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Information Rubric
PowerPoint Rubric
Presentation Rubric