GLOBAL PREVIEW P E R F O R M A N C E EXPERIENCE ABILITY KNOWLEDGE 2014 GLOBAL PREVIEW European Capital Markets IT Outsourcing Service Providers’ Assessment 2014 Analyst Panel Jimit Arora Sarah Burnett Rajat Juneja Archit Mishra EGR-2014-11-MM-1338 2014 Global Preview Everest Group PEAK Matrix for Capital Markets AO in Europe European Capital Markets AO Market Leaders Accenture, Cognizant, IBM, and TCS are the current Leaders on Everest Group’s PEAK Matrix for capital markets AO based on their market successes and overall European banking AO delivery capabilities. Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix for capital markets AO in Europe Accenture TCS Cognizant Major Contenders IBM Leaders 25th percentile Market success Capgemini Infosys CSC Low Wipro HCL MphasiS 75th percentile 75th percentile High Leader Major Contender Emerging Player Star Performer Luxoft CGI EPAM IGATE L&T Infotech Dell Services Tech Mahindra Syntel Emerging Players 25th percentile Low High Delivery capability (Scale, scope, domain investments, delivery footprint, and buyer satisfaction) Note: Assessment for Accenture, Capgemini, CSC, and IBM excludes service provider inputs and is based on Everest Group’s proprietary Transaction Intelligence (TI) Database, service provider public disclosures, and Everest Group’s interactions with banking and capital markets buyers Everest Group also identified two service providers as the “2014 European Capital Markets AO Market Star Performers” – Cognizant, and Infosys. This was based on the relative year-over-year movement of different service providers on the PEAK Matrix. Methodology The PEAK Matrix is a framework to assess the relative market success and overall capability of service providers. Service providers are positioned on the PEAK Matrix based on evaluation across two key dimensions l Market success measured by the ACV of large active AO deals and Number of large, active AO deals l Delivery capability measured by scale of operations, scope, domain investment, delivery footprint, and buyer satisfaction Proprietary & Confidential. © 2014, Everest Global, Inc. 2 2014 Global Preview European Capital Markets AO Service Provider Assessment Europe Capital Markets AO services assessment dashboard High Medium-high Medium Low Delivery capability Service provider Scale Scope Domain investments Delivery footprint Market success Accenture Capgemini CGI Cognizant CSC Dell Services EPAM HCL IBM IGATE Infosys L&T Infotech Luxoft Mphasis Syntel TCS Tech Mahindra Wipro “ Key capital markets AO markets within Europe are expanding as firms leveraged technology for regulatory compliance, to cut costs and drive efficiency. Asset management and investment banking firms drove the adoption of large-sized capital markets AO deals in 2013. While Leaders continued to dominate the market both in terms of active ACV and total number of contracts, Major Contenders had the highest number of active capital markets AO clients in Europe. – Jimit Arora, Vice President Proprietary & Confidential. © 2014, Everest Global, Inc. ” 3 Additional Information More details on the full report In the 88-page report, IT Outsourcing in European Banking and Capital Markets – Service Provider Landscape with PEAK MatrixTM Assessment 2014: 25+ capital markets AO service providers are categorized into Leaders, Major Contenders, and Emerging Players. This report is available for purchase: https://research.everestgrp.com/Product/EGR-2014-11-R-1336 Other BFSI ITO offerings Our global services research offerings Publications l IT Outsourcing in Capital Markets – Annual Report: Moving Towards a Simpler Future l IT Outsourcing in Banking – Service Provider Profile Compendium 2014 Market Vista Global services tracking across functions, sourcing models, locations, and service providers – industry tracking reports also available Custom services l Strategic engagement review l Price and service level benchmarking l Competitive assessment l Market opportunity assessment BFSI1 information technology Finance & accounting BFSI1 business process Procurement Healthcare information technology Human resources Information technology Recruitment process Cloud Vista Contact center Global sourcing Service provider intelligence PricePoint Transaction Intelligence Custom research capabilities l Benchmarking | Pricing, delivery model, skill portfolio l Peer analysis | Scope, sourcing models, locations l Locations | Cost, skills, sustainability, portfolio l Tracking services | Service providers, locations, risk l Other | Market intelligence, service provider capabilities, technologies, contract assessment 1 Banking, financial services, and insurance For more information about Everest Group, please contact: +1-214-451-3000 | [email protected] www.everestgrp.com | research.everestgrp.com | www.sherpasinblueshirts.com Proprietary & Confidential. © 2014, Everest Global, Inc. 4
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