WELCOME GUIDE 2015 FIRST STEPS Towards your C(k)P® Designation The Certified 401(k) Professional Designation The Retirement Advisor University In collaboration with UCLA Anderson School of Management Executive Education Table of Contents Welcome Letter........................................................................................ 2 Meet Your Executive Director....................................................................3 About TRAU............................................................................................. 4 Checklist for the C(k)P® Designation........................................................5 Pre-Course Work & Action Steps..............................................................6 Course Details..........................................................................................7 Identity Guidelines....................................................................................14 MyTRAU Guide.........................................................................................15 Logistics.....................................................................................................20 UCLA Map.................................................................................................22 UCLA Anderson School of Management Executive Education.................................24 Hotel Palomar............................................................................................25 1 Contact Information....................................................................................26 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com Welcome Letter Fred Barstein Founder & CEO, TRAU Dear New C(k)P® Candidate, On behalf of The Retirement Advisor University (TRAU) in collaboration with UCLA Anderson School of Management Executive Education and the C(k)P Board of Standards we congratulate you on your decision to enroll and begin training for your C(k)P® designation. The focused curriculum that you will experience can be the stepping stone to a rewarding career where you help individuals to be well prepared for retirement, and enhance your present practice. TRAU is the first retirement planning certification program offered in collaboration with a nationally recognized institution of higher learning. We hope that you will benefit by earning a certification that has real meaning to plan sponsor, participants, clients, prospects, and the retirement industry as a whole. We encourage you to visit our website www.TRAUniversity.com regularly for news, updates, and to be an active member in the TRAU community. Your instructors and I are looking forward to meeting you during the campus session. This guide is designed to provide you with information you will need in the program and we recommend that you review it throughly. Sincerely, Fred Barstein Founder & CEO 2 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com Meet Your Executive Director Steff C. Chalk Executive Director, TRAU Steff C. Chalk is the Executive Director of The Retirement Advisor University in collaboration with UCLA Anderson School of Management Executive Education. Mr. Chalk is CEO of Fiduciary Consulting and Governance Group, Inc. and founder of CHALK Advisory Board, Inc. Since 1995 CHALK Advisory Board has served in a fiduciary capacity to over $12 billion of retirement plan assets. Mr. Chalk’s client list has included corporations, non-profits and governmental units. CHALK Advisory Board, Inc. has conducted original research for the Chilean Pension System, the Finance Ministry of Kuwait, the Central Bank of Egypt and has worked with the policy-makers of the Turkish Self-funded Retirement System. He currently serves on the Leadership Council of the National Association of Plan Advisors. Mr. Chalk has been recognized by 401(k) Wire as one of the 300 Most Influential Advisors in Defined Contributions. “Mr. Chalk is a co-author of “How to Build a Successful 401(k) Retirement Plan Advisory Business.” Steff Chalk Executive Director TRAU 3 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com About The Retirement Advisor University About TRAU TRAU®, The Retirement Advisor University in collaboration with UCLA Anderson School of Management Executive Education is the first retirement planning certification program associated with a nationally recognized institution of higher learning. Participating advisors and wholesalers can benefit by earning certification that has real meaning to plan sponsor clients, prospects, and the retirement industry as a whole. The Retirement Advisor University in collaboration with UCLA Anderson Executive Education Curriculum is a combination of on-site classes at the UCLA campus, virtual classroom courses E-Learning and self study. By combining world class professors with retirement industry leaders TRAU has created the most comprehensive retirement training program in America for financial advisors. Individuals attending TRAU®, are instructed by both World Class faculty members, and some of the most accomplished financial advisors in the retirement plan industry. This approach combines the academic excellence and the practical applicability needed to produce a highly skilled and knowledgeable retirement plan advisor. Recognizing that access to a skilled retirement advisor is becoming increasingly critical to the average American, The Retirement Advisor University has been designed to empower financial advisors with the skill sets they need to assist their clients in retiring successfully. Development: The Retirement Advisor University is designed to provide executive education and certification for financial advisors and other professionals in the retirement industry. The program and its curriculum are developed in accordance with core goals, competencies, and purposes identified by TRAU. The curriculum content is designed with the goal of empowering financial advisors to help companies and individuals prepare for a successful retirement. TRAU Partners and Contributors: UCLA Anderson Executive Education: A leader in executive education since 1954, the school offers more than 40 programs, including open enrollment programs that focus on leadership, general and functional management, and strategic vision, as well as custom programs designed in collaboration with leading organizations to meet their specific business objectives. Knowledge Anywhere: Knowledge Anywhere provides the Learning Management System (LMS) for TRAU. The firm provides learning and performance support solutions and consulting to organizations around the globe. Knowledge Anywhere implements solutions ranging from Web-based learning solutions to context-sensitive help systems on state of-the-art medical instruments. Their customers represent a variety of industries including medical, telecommunication, technology, manufacturing, distribution and finance. 4 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com Checklist for the C(k)P® Designation *Step 1: Register for the Session on the TRAU website at www.TRAUniversity.com Step 2: Enroll in Group Study Session (Optional, but recommended) *Step 3: Pay non-refundable initial payment of $1,000 for a specific TRAU program towards the full tuition cost of $5,450 to obtain access to Learning Management System (LMS). If you do not gain access to the LMS after paying non-refundable deposit of $1,000 within 24 hours of payment please contact D.J. Koehne: [email protected] 855.755.4015 Ext. 103 *Step 4: Pay remaining tuition balance of $4,450 prior to attending the TRAU Campus Session. a. Personally pay remaining tuition balance OR b. If you have Support from Providers, please provide the firm name, contact name, phone number, email address, and the amount of Support to Elizabeth Youngs (855-755-4015 ext. 121 or [email protected]) *Step 5: Login to MyTRAU to access LMS via your computer and complete Level 1 coursework a. Complete all Level 1 modules OR b. Complete the Level 1 Test Out Exam *Step 6: Check that you have the current TRAU 2014 Welcome Guide (www.TRAUniversity.com) *Step 7: Complete Birkman Questionnaire (You will receive approximately 2-3 weeks prior to Campus Session) Step 8: Complete TRAU Campus Exam (Taken on campus during TRAU session at UCLA via your computer) Step 9: Complete Levels 2 & 3 LMS modules OR a. Complete all Levels 2 & 3 coursework online b. Attend Group Study Session (Covers Levels 2 & 3 coursework in a group setting) Step 10: Complete and pass TRAU C(k)P Designation Exam via your computer * Required prior to attending TRAU Session at UCLA 5 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com Best User Experience Pre-Course Work & Action Steps We encourage you to begin working through the online courses prior to your session date. While you may attend the campus session having completed only the minimum of required courses, the best user experience will be to complete all of the online courses available prior to attending the UCLA session. You will find step by step instructions on taking the online courses later in this guide. Pre-campus Course Work Complete Prior to Attending Course-Work: At a minimum, complete Level 1 courses in MyTRAU Account Online. (Completion of all courses listed on the LMS is preferred): TRAU attendees are required to either complete all Level 1 courses or pass the level 1 test out exam. Birkman Instrument: You will receive links for the Birkman Profile by email. This link will be sent to (the email on record) approximately 25 to 30 days prior to program. Please complete the Birkman Questionnaire (Everyone). If you have not received the Birkman Questionnaire, please search in your spam or trash folders. Consider providing an alternative email address to TRAU, if you have been unable to receive emails from unfamiliar sources. 6 Best User Experience 1. Apply 2. Enroll & Pay Tuition 3. Level 1 (Complete a or b) a. Complete Online Modules b. Complete Level 1 Test-out 4. Complete Birkman Questionnaire 5. Levels 2 & 3 (Complete a or b) a. Complete Online Modules b. Attend Group Study Session 6. Attend TRAU at UCLA, Anderson 7. Campus Exam 8. C(k)P® Designation Exam TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com TECHNICAL COMPETENCE Course Detail OP-215 Creating Fiduciary Training for Plan Sponsor Trustees Instructor: Robert Rafter, Director of Business Development, The Retirement Learning Center Course Overview: This course provides the context for understanding both the Regulatory environment and U.S Court cases of defined contribution plans and the contemporary issues which impact today’s retirement plan industry. Learning Outcomes: • Identify which provisions of ERISA have the most impact on retirement plans • Explain the importance of meeting fiduciary responsibility to plan sponsors • Outcomes defined by the U.S. Courts as it relates to qualified retirement plans TC-221 Introduction to 401(k) Ethos Instructor: Donald Trone, CEO, 3Ethos Course Overview: This course serves as an introduction to 401(k) Ethos. Ethos is the link between 3 elements: leadership behaviors; core values; and, a decision-making process research demonstrates that all great organizations and individuals have a well-defined ethos. Learning Outcomes: • Understand the elements of an ethos and how they can be used to define the differences between good and great retirement advisors; • Define the dimensions of a uniform fiduciary standard; and • Be able to apply the dimensions of a uniform fiduciary standard to the retirement planning process. 7 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com TECHNICAL COMPETENCE Course Detail TC-211 Regulatory TRENDS & Update Instructor: John Carl, President, The Retirement Learning Center Course Overview: This course examines important regulatory changes recently made and in progress. It provides an update on the recent happenings in Washington DC. Topics may include the State of the Union address, lack of retirement savings, target date funds, and many other current issues, proposed solutions and their expected effects are covered. Learning Outcomes: • Describe the scope and effect of new regulations • Identify current issues in the retirement plan industry • Identify the potential positive and negative effects of proposed solutions TC-325 Discovering The New Alpha In The DC Market Instructor: Fred Barstein, Founder & CEO, The Retirement Advisor University Course Overview: The landscape of the retirement plan business is both complex and dynamic. This course provides an overview of how advisors, providers, academics, regulatory agencies and plan sponsors can work together to produce better results for all involved. Learning Outcomes: • Identify key factors and developments shaping the retirement industry • Explain strategies to partner with providers, academics and regulators for improved results 8 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com MANAGEMENT & BUSINESS Course Detail MB-203 Building Strong Brands In Financial Services Instructor: Sanjay Sood, Associate Professor, Marketing, UCLA Course Overview: Some of the best companies have differentiated themselves and created direct value for their enterprises and customers through strong brands. In this session you’ll explore some of the factors that matter in branding financial services. Learning Outcomes: • Define and understand what is brand equity • Conceptualize and understand brand equity • Identify steps in brand building MB-223 Managerial & Small Business Accounting Instructor: Eric Sussman, Lecturer, UCLA Anderson School of Management Course Overview: Examination of financial statements and tax liabilities of firms. Introduction to key issues facing corporate financial decision makers, including making capital budgeting and investment decisions, designing capital structure of firms, minimizing agency costs and costs of financial distress, role of financial innovation, capital markets, and valuation Familiarizes the manager with functions of account by focusing on use of external financial reports for evaluating corporate performance and use of accounting information of internal planning and control. Learning Outcomes: • Recognize the value of accounting in financial management • Read various financial statements • Recognize common signs indicating potential problems on financial statements 9 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com MANAGEMENT & BUSINESS Course Detail MB-300 Leadership: The Birkman Method Instructor: Kelly Bean, Assistant Dean, UCLA Anderson Executive Education Course Overview: The Birkman Method Assessment is a leadership and personal development tool that assumes leaders perform better when they are acutely aware of their own behaviors and needs (and those of their teams) and how those behaviors and needs impact others. The reports contain information on usual behaviors, needs and underlying motivation, and usual stress behaviors exhibited when needs aren’t met. The report also includes insight into dominant styles of approach to problem solving and other life situations, perceptual filters, styles of communication, etc. Participants will be encouraged to think about their style of approach within their organization - What difference your style makes, what are the potential road blocks, etc. Learning Outcomes: • Discover your interests, behaviors, motivational needs, and reactions under stress • Identify how individuals and work-units approach communication, conflict, and decision making • Determine your “effective or productive” behaviors, needs or motivations, and unproductive behaviors 10 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com OPTIMIZING PLAN OUTCOMES Course Detail OP-232 Behavioral Finance: Decisions Under Risk & Uncertainty Instructor: Craig Fox, Professor of Policy, UCLA Anderson & Professor of Psychology, UCLA Course Overview: This session provides an introduction to behavioral economics and psychology of investor decision making. We will examine common biases of investors, analysts, and portfolio managers and discuss how to avoid them. Key topics include: - How do people behave in the face of risk and uncertainty? - In what ways is this behavior irrational? - How does this affect investment decisions? - How can savvy investors avoid falling prey to these biases? Learning Outcomes: • Overcome psychological biases that could sabotage wealth management and client retention • Address and incorporate client’s psychological biases in designing optimal profiles 11 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com OPTIMIZING PLAN OUTCOMES Course Detail MB-260 Thinking on Your Feet: Setting the Stage for Creative Thinking Instructor: Iris Firstenberg Adjunct Associate Professor Course Overview: Today’s business environment requires thinking skills that give you the agility and readiness to respond to novel and complex situations. This includes situations of intense time pressure with little opportunity to think through, analyze and weigh options as well as the ongoing complex and ambiguous problems that require a fresh and novel approach. In this session we will discuss the constraints that inhibit our ability to think with flexibility, and explain potent thinking strategies that expand possibilities and prepare us to meet new challenges and create better opportunities as the future unfolds. Learning Outcomes: • • • Identify perceptual and cognitive traps constraining your own thinking Learn strategies to see beyond the familiar Discuss application of strategies in the business world OP-250 Principles of Persuasion Instructor: Noah Goldstein Associate Professor Course Overview: Every day we face the challenge of persuading others to do what we want. But what makes people particularly responsive to our arguments, requests, and products? Persuasion is an art, but it is also a science, and researchers who study it have uncovered a series of hidden principles for moving others—be they employees, managers, coworkers, prospective clients, or customers—in your direction. This session explores the psychological fundamentals of persuasive communication and how to apply those principles to maximize your persuasiveness in an assortment of different contexts and with a variety of different target audiences. This session will be led by Dr. Noah Goldstein, UCLA faculty member and author of Yes, a New York Times bestseller on the topic of persuasion. Learning Outcomes: 12 • • • • Gain an understanding of the fundamental principles of persuasive communication. Develop the knowledge and skills to identify the most persuasive aspects of your case. Learn to apply the fundamental persuasion principles to win support for your ideas, initiatives, products, and requests. Learn to use a variety of persuasion tactics in multiple domains, including management, marketing, negotiation, sales, and client relations. TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com Managing Your Business Course Detail SM-300: Distinguishing Yourself In the Competitive Landscape of The Retirement Plan Industry Instructor: Steff Chalk, Executive Director The Retirement Advisor University Course Overview: Financial Advisors position substantial resources in the form of time, energy and capital when in pursuit of the next new client. Learning Outcomes: • Recognize the value of proper preparation when in a finals presentation • Identify the major business foundational components that should be in place to make every presentation flow • Contrast your own presentation-style with styles used by some of the leaders within our industry • Comprehend the logical steps involved with succinctly communicating the value that you and your firm bring to the client 13 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com Quick Reference for: Use By A C(k)P®: • • • • • <Name> is a C(k)P® Certified 401(k) Professional <Name> has earned the C(k)P® Certified 401(k) Professional Designation from (follow general guideline section here) • <Name> is a Certified 401(k) Professional OR • <Name> is a C(k)P® • <Name> is a C(k)P® Certified 401(k) Professional in good standing with The Retirement Advisor University in collaboration with UCLA Anderson School of Management Executive Education • <Name> is a C(k)P® / Certified 401(k) Professional in good standings with the C(k)P® Board of Standards The Retirement Advisor University® TRAU® C(k)P® Designation Certified 401(k) Professional Contacts & Logo Use: • For detailed use guidelines please see the policies page at www.TRAUniversity.com. • Contacting UCLA in any way relating to the Retirement Advisor University is strictly prohibited. • Use of the UCLA logo or marks/logos of TRAU students or lecturers is strictly prohibited. • Any logos or marks not owned or registered by you may not be used without written permission of owner All questions regarding these policies should be directed to: The Retirement Advisor University, 855-755-4015 ext. 101 or [email protected] Approved Description of TRAU: TRAU™ - The Retirement Advisor University in collaboration with UCLA Anderson School of Management Executive Education is the first company retirement plan management certification program offered in collaboration with a nationally recognized institution of higher learning. The mission of The Retirement Advisor University at UCLA Anderson Executive Education is to empower financial professionals focused on the defined contribution and 401(k) industry, with the qualifications and skill sets necessary for the planning of a more secure retirement for plan sponsors and participants. General Guidelines: First use must be one of the following: • The Retirement Advisor University® in collaboration with UCLA Anderson School of Management Executive Education. • The Retirement Advisor University® Second Uses Must Be One of The Following: • The Retirement Advisor University in collaboration with Anderson Executive Education • The Retirement Advisor University • TRAU 14 Identity Guidelines * Certified 401(k) Professional should always be in italics. Other Acceptable uses of C(k)P® Certified 401(k) Professional must be approved on an individual basis prior to use. Use By Lecturers: (“Instructor” may replace “Founding Lecturer”) • <Name> is a Founding Lecturer of The Retirement Advisor University® in collaboration with UCLA Anderson School of Management Executive Education • <Name> is a Founding Lecturer of The Retirement Advisor University® • <Name> is a Founding Lecturer of TRAU® Use By Students: (“Enrolled” may replace “a student”) • <Name> is a student at The Retirement Advisor University® in collaboration with UCLA Anderson School of Management Executive Education • <Name> is a student at The Retirement Advisor University® • <Name> is a student at TRAU® Online/Website Use: Use of the TRAU® name or logo online may be permitted. Prior written permission is required for each use. When the TRAU® logo appears online it must contain a link to www.TRAUniversity.com The following link to the TRAU instructor page may be used by any student or lecturer: http://www.trauniversity.com/retireu/lecturelist.aspx TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com MyTRAU System Requirements MyTRAU Learning Management System (LMS) You must use a Windows based PC / Laptop when working on the LMS and completing the courses. (The LMS is not fully functional on tablets or MAC based hardware - including iPads.) The machine needs to be running Flash and Java. Pop-up blockers should be disabled and cookies turned ON for the Internet browser that is being used for the courses. System Requirements: • • • • • • • • • Platform: Windows Operating System Recommended Browsers: Microsoft Internet Explorer Version 8.0 or higher Firefox Version 3.0 or higher Google Chrome Screen Resolution: Minimum 1024x768 Audio/Video: Windows Media Player 9 Series or higher Cookies: Browser must be enabled to accept cookies Flash: Macromedia Flash Player 9 or newer Java-script: Must be enabled Pop-Ups: Must be able to allow pop-ups PDF Files: Requires Adobe Acrobat Reader Version 7 or higher Create a MyTRAU Account If you were enrolled or applied online - This step is already completed. 1. Go to www.TRAUniversity.com 2. Click on “Enrollment” and complete registration and enrollment - this populates your profile information 3. Select the session you would like to attend and click “Submit” You will receive an email stating that enrollment is not official until payment has been received. Please work directly with your TRAU Representative regarding your tuition payment. 4. Upon receipt of the initial payment your account should become active within 24 hours. If it is not activated within 24 hours of receipt of payment please contact: Donald “D.J.” Koehne p: 1-855-755-401k ext. 103 e: [email protected] 15 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com Accessing Online Courses MyTRAU (Use windows based PC or laptop - Per the MyTRAU System Requirements) These instructions will guide you through logging into the MyTRAU LMS, where you will find the online courses and examinations that you will take during Certified 401(k) Professional training. 1. Go to www.TRAUniversity.com 2. Under “My TRAU”, click on “My Courses” 3. If you are not already logged-in enter the email address and password you created when you completed the registration form. If you do not remember your password, use the “forgot password” link. 4. Click the blue “My Courses” button in the middle of the page. 5. BE SURE YOU HAVE POP UPS ENABLED from TRAUniversity.com and learning.trauniv.com - if you do not the system will not function properly. a. If you have tool bars installed these may include pop up blockers separate from your web browser. b. You will know when you launch a course that you have failed to enable pop ups from the site as you will get a gray screen saying “educational activity in progress”, but the separate course window will fail to open. To verify that pop-ups are the problem, hold the left ctrl-key on the keyboard down while clicking on the “launch” link for any given course. This will bypass any pop-up blockers. 16 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com MyTRAU 6. Click on the correct “Level” Tab (Level 1, 2, or 3). 7. Locate the course you wish to take. You can sort the list of courses by clicking the white text in the column headers. 8. Click the “launch” link in the right column for the course you wish to take. a. This will launch the course. Your current window will gray-out and a new window will open with the course. b. If the new window does not launch it means you still have a pop up blocker active. Please check your browser and tool bars and allow pop ups as indicated in #5. c. If you have pop ups blocked, you can still launch the course directly from the text on the grayed out screen, or by returning to the original link and holding the left ctrl-key and clicking on “launch” at the same time. 9. The link for the Birkman will be sent separately. 17 a. This link will be sent approximately 30 days prior to your UCLA session. TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com MyTRAU Preparing for and Taking the Designation Examination This welcome guide includes a sheet designed to help keep you on track and organize your schedule to accomplish completion of your course in a timely manner. You will find this sheet on page 9. Once you have completed the online courses (see page 5 for instructions on how to log-in to MyTRAU to access online courses) we suggest you prepare for the Designation Examination by doing the following: *The Designation Examination is not designed to be scored (taken) on a MAC or IPad technology.* 1. Take the practice exams located on the level 3 tab. We recommend that you take the practice exams 4-10 times for best preparation. 2. Carefully review your notes from the campus and online courses. 3. Carefully review the learning guides and other course materials. 4. Download the ProctorU Information PDF (Click on Resources Tab available on the LMS under levels 1, 2, & 3 course modules) 5. Schedule your examination day & time with ProctorU. 6. You will need a Windows based PC or Laptop with a web camera and telephone or microphone. Most newer laptops have this built in. 7. On the day of the exam please do the following: a. Follow all instructions from the ProctorU PDF and instructions you receive after registering for the exam. b. Be sure you have a clean and quiet location to take the exam. c. Log-in between 1-5 minutes earlier than your scheduled examination. d. Have a pen and paper nearby. e. Have both your MyTRAU account, and the ProctorU sites open in separate tabs or windows. 8. Notify TRAU of your completion and score of the exam by emailing [email protected]. 18 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com MyTRAU LMS Course Schedule TC-100 TC-101 TC-110 TC-111 TC-114 TC-115 TC-116 TC-120 TC-121 TC-122 TC-124 TC-125 TC-126 TC-211 TC-213 TC-220 TC-227 TC-228 TC-229 TC-230 TC-231 TC-232 TC-233 TC-234 TC-235 TC-306 TC-310 OP-200 OP-215 MB-220 OP-233 OP-239 OP-325 OP-330 MB-222 MB-223 SM-220 SM-300 19 ERISA: A Historical Perspective Fiduciary Responsibilities of Parties to a Defined Contribution Retirement Plan Fundamentals of Defined Contribution Plans Historical Perspective: Profit Sharing Reform & Emergence of the 401(k) Plan Fundamentals of Defined Contribution Plan Fundamentals of 401k - Part 1 Fundamentals of 401k - Part 2 Overview & Trends in DC Market How Parties In A Defined Contribution Plans Are Paid Mutual Fund Fees & Expenses Investment Fees & Expenses Regulatory Agencies That Govern DC Plans Target - Date Funds Selected Topics in Regulatory Changes: Washington Updates Course Fundamentals of DB Plans Fundamentals of MEP’s A Survey of Fiduciary Standards Defining A 401k Ethos 401k Ethos Step 1 - Analyze 401k Ethos Step 2 - Strategize 401k Ethos Step 3 - Formalize 401k Ethos Step 4 - Implement 401k Ethos Step 5 - Monitor 401k Ethos - Assessment Procedures Trust and Loyalty Leveraging Change: Prospecting & Retention Strategies for Retirement Plan Advisors Fundamentals of Non-Qualified Deferred Compensation Plans Understanding Investor Behavior - Behavioral Finance Designing & Delivering Fiduciary Education for Plan Sponsor Clients Understanding Fee Benchmarking for Qualified Plans Understanding the Need for Guaranteed Income Products Plan Health & Retirement Readiness Discovering The New Alpha The Power of Plan Design Business Plan Development Fundamentals of Small Business Accounting Identify and Engage Retirement Plan Prospects Distinguishing Yourself In The Competitive Landscape of The Retirement Plan Industry TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com Logistics Airport for Los Angeles, CA: Los Angeles International (“LAX”) Alternate Airports: Long Beach (“LGB”) | Orange County (“SNA”) | Burbank Bob Hope (“BUR”) Attire Business casual for Wednesday & Thursday sessions at UCLAAnderson. The W Hotel Westwood 930 Hilgard Avenue Los Angeles, CA 90024 Travel attire is suitable for Friday 1/2 day session at the W Hotel. Airport Ground Transportation Taxis & rental car companies available at airports. You are responsible for your transportation from airport to hotel. Reserved indoor parking near the Collins center building on UCLA campus is free for limited number of vehicles on Wednesday & Thursday. Phone #: 310.208.8765 Provide Code for TRAU - “TRAU April Meeting” Room block expires March 25, 2015. www.hotelpalomar-lawestwood.com If staying at the hotel for TRAU, we recommend a Tuesday arrival. Overnight parking is $41.00 Daily / $10.00 per Hour. You are responsible for your room & parking costs. Please make and confirm your hotel reservations directly with the W Hotel. Email: [email protected] to reserve parking at UCLA - no later than April 20, 2015. TRAU = Wed-Fri April 29 - May 1, 2015 Transportation Services Sonny, Owner - Professional town car & Limousine service Text or call: 310.666.6309 Email: [email protected] Uber - New age mobile transportation service https://www.uber.com/cities/los-angeles Hotel Information - 310.208.8765 TRAU Room Block Rates: Sunday, April 26th - $259 Monday, April 27th - $329 Tuesday, April 28th - $329 Wednesday, April 29th - $329 Thursday, April 30th - $269 Contact Diane Barstein with any questions or concerns regarding logistics. e: [email protected] c: 561.308.7133 20 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com Logistics TRAU Schedule (Schedule last revised 1/15/2015, and is subject to change.) Wednesday: TRAU shuttle to UCLA Collins Center Building board in front of the hotel: starting at 6:45 a.m. and ending at 7:30 a.m. TRAU sessions at UCLA Anderson are on the 2nd floor, TRAU Agenda & Materials will be provided. 7:00 a.m. - 8:00 a.m. Hot breakfast buffet served at the Collins Center Building. 8:00 a.m. - 5:30 p.m. In session 5:45 p.m. pickup - Collins Center Building, and return by shuttle to the W Hotel 6:00 p.m. TRAU Reception at the W Hotel 6:30 p.m. networking dinner - Casual business attire. Please inform us of guests. Reception & dinners are valuable networking experiences - where we schedule and anticipate your attendance. Please let us know in advance, if you cannot join us. TRAU attendees may bring a guest to reception and or dinner at no additional cost. Please provide full name of your guest in advance. Thursday: TRAU shuttle to UCLA Collins Center Building board in front of the hotel starting at: 6:45 a.m. and ending at 7:30 a.m. TRAU sessions at UCLA Anderson are on the 2nd floor, TRAU Agenda & Materials will be provided. 7:00 a.m. - 8:00 a.m. Hot breakfast buffet served at the Collins Center Building. 8:00 a.m. - 5:45 p.m. In session 6:00 p.m. pickup - Collins Center Building, and return by shuttle to the W Hotel 7:00 p.m. Dinner(s): Time and locations pending decision of the sponsors event dinner host(s). Business casual - meet in the hotel lobby. Reception & dinners are valuable networking experiences - where we schedule and anticipate your attendance, please let us know in advance, if you cannot join us. Friday TRAU session at the W Hotel: 6:30 a.m. - 7:30 a.m. Breakfast 7:30 a.m. - 10:30 a.m. In session (Break 8:50 a.m. - 9:00 a.m.) 10:30 a.m. - 10:45 a.m. Break 10:45 a.m. - 11:30 a.m. Proctored Campus Exam 21 12:30 p.m. - 2:30 p.m. Proctored C(k)P Exam TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com UCLA Map 22 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com UCLA Map Guide 23 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com UCLA Anderson 24 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com The W Hotel The W Hotel Westwood in Los Angeles is located at: 930 Hilgard Avenue, Los Angeles, CA 90024 If you need assistance or have any questions please contact: Diane Nakashima p: 561-308-7133 e: [email protected] 25 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com Contact Information LOCATION: The Retirement Advisor University 4425 Military Trail, Suite 202 Jupiter, Florida 33458 Founder & CEO: Fred Barstein p: 561-371-4902 e: [email protected] Executive Director: Steff Chalk p: 513-505-6922 e: [email protected] Technical Support: Don Koehne p: 1.855.755.4015 ext. 103 e: [email protected] Administration: Diane Nakashima p: 561-308-7133 e: [email protected] Tuition Payments: Elizabeth Youngs p: 1.855.755.4015 ext. 121 e: [email protected] 26 TRAU Welcome Guide 2015 | For more information go to: www.TRAUniversity.com
© Copyright 2024 ExpyDoc