Breakout Session A Notes Recorder Name: Paula Davis-Huffman Breakout Room: Royal Palm Ballroom VII Table Competency: Patient-Centered Care Teamwork and Collaboration Quality Improvement Current State on our campus/practice JMU ideas, put not tools Did incorporate QSEN into undergrad CNL – not certain of the tools Integrated into UG, currently collected data UG level, SLO’s every class Not sure if in MSN Incorporating into curriculum development for DNP SLO’s all QSEN mapped for UG Had in learning objective, individual instructors incorporating KSA’s into classroom Instructors need to talk the lingo, now doing better job of educating ourselves Base knowledge at UG level UG threaded throughout Second version DNP, 8 entry courses Separate DNP program quality and safety, all look at practice change PhD program = QSEN least role ?can QSEN be overarching branch between DNP and PhD Co-mentoring for DNP and PhD using QSEN – played large role in patient centered care and Role of PhD – research, what is the science around practice change? QSEN? “I am doing that”, but there is not shared language and culture ***change language in the syllabus, change the language As develop curriculum, imbed culture - refinement to make it more visible. Articulate how you do this and how you make this visible *Educate the community hospital community in the language – bridge education and practice Patient Centered Care Activities 1 (1) Health Policy and Epidemiology – understanding perceptions risks absolute vs relative risk mammogram screening after 50. (2) Helping student develop (1) self awareness and (2) empathy. Activities include reflective practice. Take any encounter – how did it effect me? and then ultimately the patient (3) Patient empowerment. UG students. Ask nurses, know what to ask. Health care navigations . Case studies – recognize area. (4) AJN article, ask clinical setting what is your goal for the day. (5) PTC to Psych ER. Educating nursing on PCC. Strengths and weakness assessment (6) Language of PCC need to be taught “with you” not for you (7) Language macro system health literacy interventions. What is knowledge base? Match languages. Core is communication. What is your understanding about your disease? What does this mean to you? (8) Find 3 patient education websites on DM, evaluate based on 12 criteria. Rate on 3 sub categories, with assessment 1-3 stars. Rating website with quality indicators. Now looking at top rated websites. Answer questions for patients – where do I find this information. This is right language, information you need. 2 Breakout Session A Notes Recorder Name: Paula Davis-Huffman Breakout Room: Royal Palm Ballroom VII Table Competency: Patient-Centered Care Teamwork and Collaboration Quality Improvement Select a facilitator, recorder, presenter, and timekeeper for the group. Facilitator: Connie Creech Recorder: Paula Davis-Huffman Timekeeper: Christine Pintz Member: Denise McNulty, Pamela Herendeen, and Sally Decker Denise McNulty – Walden University Collaborating with Individual issues of collaboration, communication impaired Sally Decker Undergraduate Content maps (understand your own unique knowledge base), domain of practice, unique contributions Collaborative partnership – grant with health department for NPs, social work, etc Christine Pintz - GW Focus quality and safety @ GW (have incorporated at undergraduate, DNP incorporates teamwork and collaboration) Team project in DNP program (program outcome) Virtual team consultant to practice (may play part other than NP, alternate roles outside comfort zone) MSN – need work on QSEN Pamela H – University of Rochester Mattie Schmidt – Professor Emeritus EXPERT in this Undergraduate: Simulation labs – incorporate medical students 3 Combined courses – interdisciplinary, multidisciplinary PhD – Harriet Kisman Expanded interdisciplinary programs DNP – Practice: interdisciplinary group through medical center, grants awarded Child Abuse – look for interdisciplinary exemplars Connie Creech – University of Michigan - Flint $100 K yearly – dedicated to develop interdisciplinary course ($20K each) No medical university affiliation Undergrad well established Team based simulation Team based case reviews monthly (PT, Health Ed, MPH) Faculty “buy in” difficulty Objective related to team collaboration on each objective Ideas Collaboration between NPs and RNs – Pamela BRAINSTORMING: Online –Virtual case study evaluating a patient (include other disciplines) video of scenario, description with video enhancement; business school involvement; health care administrator students On-Campus – Team Steps with faculty facilitation (missing social context); required for nursing and medical students; IDEA record for evaluation Simulation - Simulation (online with Go-To-Meeting), faculty in simulation lab (streaming ER scenario) PURPOSE: DIVERSITY (various cultures, stroke, family presence); students alternate scenarios (dress for part); no interprofessional. Questions: could you bring in consultants from needed disciplines? Can teach but how to do? What is piece to improve practice with interdisciplinary mingling? Are any practice hours devoted to interdisciplinary activities? 4 QSEN Additional Breakout Notes Patient Centered Care James Madison Department of Nursing Good ideas but not implementing the proper tools Florida integrating into BSN and Master curriculum but still in the process of developing the DNP program Developing QSEN throughout curriculum and use the QSEN map. Instructors where not able to explain the QSEN competencies. Used videos but did not use the right words. Now develop graduate work in QSEN Better implementation in the undergraduate but not as much clearly articulated in the graduate program. When writing new curriculum call it what it is and not assume you are doing it anyway but just don’t name it with the right terminology QSEN language needs to be upfront and clear for faculty to talk about and for students and clinical partners to recognize. Examples of best practice: Exercise focused on perception of risk for patients and providers and uptake on mammography screening. Don’t believe in the new guidelines and that needs to changed. Relative and absolute risk. Wish example in the undergraduate. Helping the student to develop emaphty and self awareness with reflective practice. How did it effect me and how does it effect the patient? Wish example patient empowerment. Acute care, home health, clinic, to respect patient concerns. Not taking concern seriously. Assertiveness teaching, educate ourselves. Care plan – what are you ideas, case studies to empower patients 5 What do you want to do in this shift? HCAP Tunnel vision and not respect what patient foci are for the next 8 hours. What is patient-centered care in the psych emergency room strength and weaknesses of the patient Language needs to be taught to students –I don’t do that for you but with you Health literacy interventions 6
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