CURRICULUM – VITAE FAISAL TALIB PERMANENT ADDRESS: 4/ 1183-D, Afroz Villa Zafar Iqbal Road, New Sir Syed Nagar Aligarh- 202002 U.P., India Ph. No.: +91-9412459748 E-mail: [email protected] [email protected] (PhD, IITR) 1. PRESENT POSITION Associate Professor, Mechanical Engineering Section, University Polytechnic, Faculty of Engineering and Technology, Aligarh Muslim University, Aligarh. 2. RESEARCH TOPIC (PhD) Awarded PhD on the topic “Identifying, Implementing and Evaluating TQM Practices in Select Indian Service Companies” from Indian Institute of Technology, Roorkee (IITR) on March 20, 2012. 3. EDUCATIONAL QUALIFICATION Exam Passed Institution/ Year of University Passing PhD IITR, Roorkee M.Sc. Engg. ZHCOET, AMU Division %age/CPI PhD awarded on March 20, 2012 1996 I 73.36 1994 I (74.24) 8.391 (Industrial) B.Sc. Engg. ZHCOET, AMU (Mechanical) S.S.S.C.-II (10 + 2) (PCM) AMU 1990 I 60.00 High School (X) AMU 1988 I 60.15 -1- 4. SCHOLARSHIPS AWARDED GATE’ 94 Scholarship during M.Sc. Engg. Jindal Trust Scholarship during B.Sc. Engg. Rafia Sultana Scholarship during B.Sc. Engg. Sir Syed Scholarship during B.Sc. Engg. 5. M.Sc. ENGINEERING DISSERTATION “Studying Taguchi’s Loss Function Application for Quality” under the guidance of Prof.(Late) Abdur Rehman Khan, Department of Mechanical Engineering, AMU, Aligarh, 1996. 6. TEACHING EXPERIENCE (Seventeen Years and Ten Months) a. Working as an Associate Professor in Mechanical Engineering Section, University Polytechnic, Faculty of Engineering and Technology, AMU, Aligarh from 01-06-2007 to till date b. Worked as an Assistant Professor (Senior Lecturer) in Mechanical Engineering Section, University Polytechnic, Faculty of Engineering and Technology, AMU, Aligarh from 01-06-2002 to 01-06-2007. c. Worked as Lecturer in Mechanical Engineering Section, University Polytechnic, Faculty of Engineering and Technology, AMU, Aligarh from 15-06-98 to 01-06-2002. d. Worked as Lecturer in Department of Mechanical Engineering, Faculty of Engineering and Technology, AMU, Aligarh from 08-02-97 to 16-01-98 & from 09-05-98 to 15-06-98. e. Worked as Part-Time Lecturer in Drafting & Designing (Mechanical) Section, University Polytechnic, AMU, Aligarh from 09-09-96 to 08-02-97. 7. COURSES TAUGHT (a) At Graduate Level (B.E.-Mechanical): Manufacturing Science Machine Tool Engineering (b) At Diploma Level: Industrial Engineering Industrial Management -2- Automation & CAM Production Technology 8. RESEARCH INTEREST Total Quality Management Service Quality Service Industries Operations Management Quality Engineering Industrial Engineering Qualitative Techniques Industrial and Production Management 9. PhD SUPERVISION Ongoing ---------- Co-supervising One (01) Research Scholar. 1. Suby Khanam, Department of Computer Sciences, Aligarh Muslim University. Year of Registration: 2012. Topic: "Implementation of TQM Using IT/IS in Indian ICT Organizations". 10. RESEARCH CITATIONS Total Citation as on 31-12-2014: 393 h-index = 12 and i10-index = 14 Source: Google Scholar 11. RESEARCH PUBLICATIONS Summary of papers presented and published: Number of Papers Published in International Journals Number of Papers Published in National Journals Number of Papers Presented/Published in International Conferences Number of Papers Presented/Published in National Conferences/Seminars 30+1* 05 16+1** 13 *Paper Under Review **Paper Accepted For Presentation -3- Total Papers Published and Under Review 66 A. Journals a. International: {Thirty One (31) Papers} 1. Talib, F. and Faisal, M.N. (2016), “Implementing traceability in Indian food supply chains: an interpretive structural modeling approach”, Journal of Foodservice Business Research (JFBR), Taylor & Francis Publishing Group, Vol. 19, No.2 (Article in Press). 2. Talib, F. and Rahman, Z. (2015), “Identification and prioritization of barriers to total quality management implementation in service industry: an analytic hierarchy process approach”, The TQM Journal, Emerald Publishers, Vol. 27, No.5 (Article in Press). 3. Khan, H., Talib, F. and Faisal, M.N. (2015), "An Analysis of the Barriers to the Proliferation of M-Commerce in Qatar: A Relationship Modeling Approach", Journal of Systems and Information Technology (JSIT), Emerald Publishers, Vol. 17, No.1 (Article in Press). 4. Talib, F. and Rahman, Z. (2015), “An interpretive structural modeling for sustainable healthcare quality dimensions in hospital services”, International Journal of Qualitative Research in Services (IJQRS), Inderscience, (Article in Press). 5. Talib, F., Azam, M and Rahman, Z. (2015), "Service Quality in Healthcare Establishments: A Literature Review", International Journal of Behavioural and Healthcare Research (IJBHR), Inderscience, (Article in Press). 6. Khanam, S, Siddiqui, J. and Talib, F. (2015), "Modeling the TQM enablers and IT resources in the ICT industry: An ISM-MICMAC approach", International Journal of Information Systems and Management (IJISAM), Inderscience, (Article in Press). 7. Khanam, S., Talib, F. and Siddiqui, J. (2014), "A Review of TQM and IT Research in the ICT Industry: An Agenda for Future", International Journal of Information and Computer Science (IJICS), Science and Engineering Publishing Company, USA, Vol.3, No.1, pp. 64-84, DOI: 10.14355/ijics.2014.03.009. 8. Talib, F., Rahman, Z. and Akhtar, A. (2013), “An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India”, Services -4- Business Journal (SBUS), Springer Verlag Publishing Group, Vol.7, No.2, pp. 275-306, DOI: 10.1007/s11628-012-0161-y. 9. Talib, F., Rahman, Z. and Qureshi, M.N. (2013), “An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies”, International Journal of Quality and Reliability Management (IJQRM), Emerald Publishers, Vol. 30, No.3, pp. 280-318. 10. Talib, F., Rahman, Z. and Qureshi, M.N. (2013), “Survey on the usage of total quality management tools and techniques in Indian service industries: an empirical analysis”, International Journal of Quality and Innovation (IJQI), Inderscience, Vol.2, No.2, pp.105–119. 11. Talib, F., and Rahman, Z. (2013), “Current health of Indian healthcare and hospitality industries: a demographic study”, International Journal of Business Research and Development (IJBRD), Science Target Publishers, Ottawa, Canada, Vol.2 No.1, pp. 117. 12. Talib, F. (2013), “An overview of total quality management: understanding the fundamentals in service organization”, International Journal of Advanced Quality Management (IJAQM), Cloud Publication, Vol.1 No.1, pp. 1-20. 13. Khanam, S, Siddiqui, J. and Talib, F. (2013), “Role of Information Technology in Total Quality Management: A Literature Review”, International Journal of Advanced Research in Computer Engineering and Technology (IJARCET), Vol. 2, No.8, pp. 2433-2445. 14. Talib, F., Rahman, Z. and Qureshi, M.N. (2012), “Total quality management in service sector: a literature review”, International Journal of Business Innovation and Research (IJBIR), Inderscience, Vol. 6, No.3, pp. 259-301. 15. Talib, F., and Rahman, Z. (2012), “Total quality management practices in manufacturing and service industries: A comparative study”, International Journal of Advanced Operations Management (IJAOM), Inderscience, Vol.4, No.3, pp. 155-176. -5- 16. Azam, M., Rahman, Z., and Talib, F. and Singh, K.J. (2012), “A critical study of quality parameters in health care establishment: Developing an integrated quality model”, International Journal of Health Care Quality Assurance (IJHCQA), Emerald Publishers, Vol. 25, No.5, pp. 387-402. 17. Azam, M., Rahman, Z., and Talib, F. (2012), “Core quality and associated supportive quality parameters/dimensions: a conceptual quality frame work in health care establishment”, International Journal of Business Excellence (IJBEX), Inderscience, UK, Vol.5, No.3, pp. 238-277. 18. Talib, F., Rahman, Z. and Qureshi, M.N. (2012), "Impact of total quality management and service quality in the banking sector", International Journal of Telecommunications System and Management (IJTSM), Vol.1, No.1, DOI: 10.4172/2167-0919.1000102, OMICS Publications. 19. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “Prioritising the practices of total quality management: an analytic hierarchy process (AHP) analysis for the service industries”, Total Quality Management and Business Excellence (TQM&BE), Taylor and Francis Publishing Group, Vol.22, No.12, pp. 1331-1351. 20. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “Assessing the awareness of total quality management in Indian service industries: an empirical investigation” Asian Journal on Quality (AJQ), Emerald Publishers, Vol.12, No.3, pp. 228-243. 21. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling (ISM) approach”, Benchmarking: An International Journal (BIJ), Emerald Publishers, Vol.18, No.4, pp. 563-587. 22. Talib, F., Rahman, Z., Quershi, M.N. and Siddique, J. (2011), “Total quality management and service quality: an exploratory study of management practices and barriers in service industries”, International Journal of Services and Operations Management (IJSOM), Inderscience, UK, Vol.10, No.1, pp. 94-118. -6- 23. Talib, F., Rahman, Z. and Azam, M. (2011), “Best practices of total quality management implementation in healthcare setting”, International Journal of Health Marketing Quarterly (HMQ), Routledge, Taylor and Francis Publishing Group, Vol.28, No.3, pp. 232-252. 24. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “An interpretive structural modeling (ISM) approach for modeling the practices of total quality management in service sector”, International Journal of Modeling in Operations Management (IJMOM), Inderscience, Vol.1, No.3, pp. 223-250. 25. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “A study of total quality management and supply chain management practices”, International Journal of Productivity and Performance Management (IJPPM), Emerald Publishers, Vol.60, No.3, pp.266-288. 26. Talib, F. and Rahman, Z. (2010), “Critical success factors of TQM in service organizations: a proposed model”, International Journal of Services Marketing Quarterly (SMQ), Routledge, Taylor and Francis Publishing Group, Vol.31, No.3, pp.363-380. 27. Talib, F. and Rahman, Z. (2010), “Studying the Impact of Total Quality Management in Service Industries”, International Journal of Productivity and Quality Management (IJPQM), Inderscience, UK, Vol.6, No.2, pp.249-268. 28. Talib, F., Rahman, Z. and Qureshi, M.N. (2010), “Pareto analysis of total quality management factors critical to success for service industries”, International Journal of Quality Research (IJQR), Center for Quality, University of Podgorica Montenegro and University of Kragujevac, Serbia, Vol.4, No.2, pp. 155-168. 29. Talib, F., Rahman, Z. and Qureshi, M.N. (2010), “The relationship between total quality management and quality performance in the service industry: a theoretical model”, International Journal of Business, Management and Social Sciences (IJBMSS), MultiCraft, Vol. 1, No. 1, pp. 113-128. 30. Muzammil, M., Singh, P. P. and Talib, F. (2003), “Optimization of gear blank casting process by using Taguchi’s robust design technique”, Quality Engineering (QE), An -7- Official Journal of the American Society for Quality, Taylor and Francis Publishing Group, Vol. 15, No. 3, pp-351-359. 31. Khanam, S, Siddiqui, J. and Talib, F. (2014), "Identification of TQM Enablers and IT Resources for ICT Industry: A Pareto Analysis Approach", International Journal of Information Quality (IJIQ), Inderscience (Under Review). b. National: {Five (05) papers} 1. Talib, F., Rahman, Z. and Qureshi, M.N. (2010), “Integrating Total Quality Management and Supply Chain Management: Similarities and Benefits”, The IUP Journal of Supply Chain Management (IJSCM), ICFAI University Press, Hyderabad, India, Vol. 7, No.4, pp. 26-44. 2. Siddiqui, J., Rahman, Z., Zafar, A. and Talib, F. (2009), “Information Technology and Organizational Associates: A Synergy for Agility”, The IUP Journal of Information Technology (IJIT), Vol. 5, No.1, pp.68-81. 3. Rahman, Z. and Talib, F. (2008), “A Study of Optimization of Process by using Taguchi’s Parameter Design Approach” The IUP Journal of Operations Management (IJOPMGMT), ICFAI University Press, Hyderabad, India Vol. 7 No. 3, August, pp. 617. 4. Talib, F. and Ansari, A. H. (2006), “Effect of Industrial Solid Waste on Environment-A Case Study” Journal of Environmental Pollution and Control (EPC), New Delhi, India, Vol. 9 No. 5, July-Aug., pp. 21-25. 5. Talib, F. and Ali, M. (2003), “Impact of Quality Circle – A Case Study”, Journal of the Institution of Engineers (India), (Production Engineering Section), Kolkata, India, Vol. 84, May, pp. 10-13. B. Conferences/Seminars a. International: {Seventeen (17) papers} 1. Khanam, S., Siddiqui, J. and Talib, F. (2015), "Prioritising the TQM enabler and IT resources in the ICT industry: An AHP approach", International Conference on Recent -8- Trends in Engineering Science and Management (ICRTESM-2015), Jawaharlal Nehru University (JNU), New Delhi, India going to be held on March 15, 2015 (Paper Accepted). 2. Talib, F. and Rahman, Z. (2014), "An Empirical Investigation of TQM Barriers in Indian ICT and Banking Industries", Proceedings of 18th Annual International Conference of the Society of Operations Management jointly organized by Department of Management Studies, IIT Roorkee and ABV IIITM, Gwalior, India between December 12-14, 2014, pp. 251-262 (Paper Presented). 3. Khanam, S., Siddiqui, J. and Talib, F. (2014), "Assessing the awareness of total quality management and information technology in the Indian information and communication technology industry: An empirical analysis", Proceedings of 18th Annual International Conference of the Society of Operations Management jointly organized by Department of Management Studies, IIT Roorkee and ABV IIITM, Gwalior, India between December 12-14, 2014, pp. 834-839 (Paper Presented). 4. Talib, F. and Rahman, Z. (2014), " Identification and adoption of total quality management practices in Indian information and communication technology and banking industries: an empirical study", Proceedings of 3rd International Conference on Sustainability and Management Strategy (ICSMS-2014), organized by Institute of Management Technology (IMT), Nagpur, MH, India in collaboration with California State University SAN BERNARDINO and NEERI during March 21-22, 2014 (Paper Presented and Received Best Paper Award). 5. Khanam, S., Siddiqui, J. and Talib, F. (2014), “A Theoretical Model on Total Quality Management Enablers and Information Technology Resources for the Information and Communication Technology Industry”, Proceedings of International Conference on Research and Sustainable Business (ICRSB-2014), organized by Department of Management Studies, Indian Institute of Technology Roorkee (IITR), Roorkee, UKh., India during March 08-09, 2014, pp.831-843 (Paper Presented). -9- 6. Khanam, S, Siddiqui, J. and Talib, F. (2013), “Identification of Total Quality Management Enablers and Information Technology Resources in the Information and Communication Technology Industry”, Proceedings of International Conference on Smart Technologies for Mechanical Engineering (STME-2013), organized by Department of Mechanical, Production & Industrial and Automotive Engineering, Delhi Technological University, Delhi, India during October 25-26, 2013, pp. 558-567 (Paper Presented). 7. Rahman, Z. and Talib, F. (2012), “Are Indian Hospitality Companies Aware of Total Quality Management? An Empirical Investigation”, Published in the abstracts of International Conference organized by Eurasia Business and Economics Society (EBES-2012), Warsaw, Poland, during November 1-3, 2012 (Paper Presented). 8. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “Identifying the Key Practices of TQM in Indian Service Industries: An Empirical Analysis”, Proceedings of International Conference on Advances in Supply Chain and Manufacturing Management (ASCMM 2011), organized by Department of Industrial Engineering and Management, Indian Institute of Technology Kharagpur (IITKhg), West Bengal, India during December 16-18, 2011, (Paper Presented). 9. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “An Empirical Study of Barriers to TQM Implementation in Indian Service Industries”, Proceedings of First International Conference on Industrial Engineering (ICIE 2011), organized by Department of Mechanical Engineering, S.V. National Institute of Technology, Surat, India in association with Indian Institution of Industrial Engineering (IIIIE), NHQ-Mumbai, India during November17-19, 2011, pp. 1072-1084 (Paper Presented). 10. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “Analysis of total quality management practices in manufacturing and service sectors”, Proceedings of the First International Congress of Interdisciplinary Research and Development (INRIT-2011) in the Special Issue of the International Journal of the Computer, the Internet and - 10 - Management, Vol. 19 No. SP1, organized by the Interdisciplinary Network of the Royal Institute of Thailand under the Royal Patronage of HRH Princess Maha Chakri Sirindhorn, Sapphire Rooms, IMPACT Exhibition Center, Muang Thong Thani, Bangkok Metro, Thailand during 31 May - 1 June 2011, pp. 57.1-57.8 (Paper Presented). 11. Talib, F., Rahman, Z. and Azam, M (2010), “Total Quality Management Implementation in the Healthcare Industry: A Proposed Framework”, Proceedings of Second International Conference on Production and Industrial Engineering (CPIE-2010) organized by Department of Industrial and Production Engineering, Dr. B.R. Ambedkar National Institute of Technology, Jalandhar (NITJ), Punjab, India during December 03-05, pp. 1361-1368 (Paper Presented). 12. Talib. F. and Rahman, Z. (2010), “Survey of total quality management practices in manufacturing and service industries”, Proceedings of International Conference on Operations and Management Sciences (ICOMS-10) organized by Institute of Management Technology (IMT), Nagpur, India during 12-13 February, pp. 616-624 (Paper Presented). 13. Talib, F. and Rahman, Z. (2009),“ An exploratory study of total quality management practices in service industries”, Published in the abstracts (Contributed Papers), 3rd Annual International Conference on Management and Social Welfare organized by Indian Institute of Social Welfare and Business Management (IISWBM), Kolkata, India during 14-15, December (Paper Presented). 14. Talib, F. (2003), “Automated Production Through Flexible Manufacturing System – An Approach for Factory of Future”, Published in the abstracts (Contributed Papers), 48th Congress of Indian Society of Theoretical & Applied Mechanics (ISTAM)-An International Meet jointly organized by Birla Institute of Technology, Mesra, Ranchi & IIT, Kharagpur, Dec. 18th – 21th (Paper Presented). - 11 - 15. Muzammil, M., Talib, F, Khan, A.A. and Murtaza, Q.(1998), “Effect of Welding Fumes on Human Performance in Metal Fabricating Industry – A Case Study”, Published in the abstracts, International Conference on Chemistry, Industry & Environment (ICCIE – 98), Department of Applied Chemistry, Aligarh Muslim University, Aligarh, Feb. 9th – 11th, 1998 (Paper Presented). 16. Muzammil, M., Talib, F., Khan, A.A. and Murtaza, Q. (1998), “Effect of Environment Stressors (Noise & Heat) on Human Performance in a Die Casting Industry – A Case Study”, Published in the abstracts, International Conference on Chemistry, Industry and Environment (ICCIE – 98), Department of Applied Chemistry, Aligarh Muslim University, Aligarh, Feb. 9th – 11th, 1998 (Paper Presented). 17. Muzammil, M., Khan, A.A., Talib, F. and Murtaza, Q. (1998), “Effect of Environment Stressor (Noise) on Human Performance in a Polishing Industry – A Case Study”, Published in the abstracts, International Conference on Chemistry, Industry & Environment (ICCIE-98), Department of Applied Chemistry, Aligarh Muslim University, Aligarh, Feb. 9th – 11th, 1998 (Paper Presented). b. National: {Thirteen (13) papers} 1. Khanam, S., Siddiqui, J. and Talib, F. (2014), " Identification and ranking of TQM enablers and IT resources in the India ICT industry", Published in the abstracts, National Conference on Recent Innovations & Advancements in Information Technology (RIAIT–2014), Department of Information Technology, BGSB University, Rajouri, Jammu & Kashmir, India, November 26–27, 2014 (Paper Presented). 2. Talib, F., Rahman, Z. and Qureshi, M.N. (2012), “Total Quality Management Practices in Indian Hospitality Industry: Some Key Findings from Survey”, Proceedings of National Conference on Emerging Challenges for Sustainable Business (ECSB-2012), Department of Management Studies, Indian Institute of Technology Roorkee, (IITR), India, June 1-2, pp. 1866-1888. - 12 - 3. Rahman, Z., Qureshi, M.N. and Talib, F. (2010), “Integrated Model for Prioritizing Service Quality-Case for Effective Supply Chain”, Proceedings of National Conference on Advances in Mechanical Engineering (NCAME-10), Mechanical Engineering Section, University Polytechnic, Faculty of Engineering and Technology, Aligarh Muslim University, Aligarh, UP, India, November 27-28, pp. 139-144. 4. Talib, F. and Rahman, Z. (2010), “Role of Total Quality Management and Service Quality in the Banking Industry”, Proceedings of National Conference on Supply Chain Management (SCMC-10), Institute of Management Education (IME), Sahibabad, Ghaziabad, India, March 26, pp. 216-223. 5. Talib, F. and Rahman, Z. (2009), “Integrating Total Quality Management and Ergonomics: an approach to Enhance Organization Performance”, Proceedings of All India National Seminar on Ergonomics for Improved Productivity, ZHCOET, AMU, Aligarh organized by The Institution of Engineers, India, Nov. 21-22, pp. 154-162. 6. Talib, F. and Ansari, A. H. (2008), “Industrial Solid Wastes Produced By Small Scale Industries of Aligarh”, Proceedings of All India National Seminar on Advances in Environmental Science & Tech., ZHCOET, AMU, Aligarh organized by The Institution of Engineers, India, Feb. 15th-16th, pp. 403-409. 7. Talib, F. and Ansari, A. H. (2006), “Manufacturing Scenario in Small Scale Enterprises – A Case Study”, Proceedings of National Conference on Advances in Manufacturing Engineering (AIME-2006), Jamia Millia Islamia, New Delhi, Jan. 20th -21st, pp. 360-373. (Received The Best Paper Award) 8. Talib, F. (2002), “Solution to Unemployment in India: An Approach”, National Seminar on Employment & Productivity, TTTI, Chandigarh, Sept. 5th-7th , 2002 (Paper Presented). 9. Qasim, K. and Talib, F. (2000), “Total Quality Management in Small Business”, Proceedings of National Seminar on Entrepreneurship Development in India, TTTI, Chandigarh, Nov. 15th- 16th, pp. 158-167. - 13 - 10. Talib, F. and Murtaza, Q. (2000), “Personality Aspects of an Entrepreneur for Rural Areas in India” Proceedings of National Seminar on Women and Rural Entrepreneurship, TTTI, Chandigarh, Nov. 15th – 16th, pp. 211-217. 11. Ali, M. and Talib, F. (2000), “Solving Problems of Small Enterprises in Aligarh through EDTP (Entrepreneurship Development Training Programme)” Proceedings of National Seminar on Entrepreneurship Development in India, TTTI, Chandigarh, Nov. 15th – 16th, pp. 195-204. 12. Talib, F. and Muzammil, M. (1998), “Comparing Quality Losses of a Cylindrical Bar by Changing Tolerance Design using Taguchi’s Approach”, Published in the abstracts, National Conference on Business Competitiveness and Growth through Quantitative Methods, Indian Statistical Institute, Chennai, Aug. 6th – 8th, 1998 (Paper Presented). 13. Talib. F. and Khan, A. R. (1998), “Taguchi’s Loss Function Application for Quality”, Proceedings of National Seminar on Maintenance and Condition Monitoring, Thrissur, Kerala, Feb. 14th, pp. 83-92. 12. WORKSHOP(S)/TRAINING PROGRAMS/STTP/STC/REFRESHER COURSE(S) ATTENDED 1. Attended a two days workshop on “Industrial Automation” organized by Department of Electrical Engineering, Aligarh Muslim University, Aligarh from February 15 to 16, 2014. 2. Attended one day workshop on “Biomedical Engineering and its Recent Trends (BERT-2014)” jointly organized by Department of Mechanical and Electrical Engineering, Aligarh Muslim University, Aligarh on February 11, 2014. 3. Attended a two days workshop on “Emerging Trends in Communication Technology (ECT-2013)” organized by University Women Polytechnic, Aligarh Muslim University, in association with Institution of Engineers (IE) and Institution of Electronics and Telecommunication Engineers (IETE), Aligarh Local Center from 9 th to 10th February, 2013. - 14 - 4. Attended one day workshop on “Econometrics for Time Series Analysis using Statistical Software” organized by Department of Management Studies, Indian Institute of Technology Roorkee (IITR), Roorkee on November 15, 2011. 5. Attended a two days 6th National Quality Conclave on “The Future of Quality-The National Agenda” organized by Quality Council of India (QCI), Government of India, New Delhi, from February 11 to 12, 2011. 6. Attended a two days 5th National Quality Conclave on “Leveraging Quality for Good Governance” organized by Quality Council of India (QCI), Government of India, New Delhi, from February 19 to 20, 2010. 7. Attended an AICTE sponsored QIP short term course of one week duration on “Environment Health and Safety Management” organized by Department of Chemical Engineering, Indian Institute of Technology, Roorkee (IITR), from January 25 to 29, 2010. 8. Attended an AICTE sponsored QIP short term course of one week duration on “Role of Communication Skills and Leadership in Corporate World” organized by Department of Humanities and Social Sciences, Indian Institute of Technology, Roorkee (IITR), from June 29 to July 03, 2009. 9. Attended an AICTE sponsored QIP short term course of one week duration on “Research Methodology and Quantitative Techniques with Software Applications” organized by Department of Humanities and Social Sciences, Indian Institute of Technology, Roorkee (IITR), from June 8-12, 2009. 10. Attended an AICTE sponsored QIP short term course of one week duration on “Dynamics of Professional Excellence: State-of-Art Teaching Methodology” organized by Department of Humanities and Social Sciences, Indian Institute of Technology, Roorkee (IITR), from March 2-6, 2009. - 15 - 11. Attended one week short term course sponsored by Central Pollution Control Board (CPCB), New Delhi on “Solid Waste Management” organized by Department of Civil Engineering, Indian Institute of Technology, Roorkee (IITR) from January 12-16, 2009. 12. Attended an AICTE sponsored QIP of one week duration on “Supply Chain & Quality Management” organized by Faculty of Management Studies, Banaras Hindu University (BHU), Varanasi from 26th Nov. to 1st Dec., 2007. 13. Attended UGC sponsored four weeks Orientation course organized by Academic Staff College, AMU, Aligarh from 15th March to 14th April, 2005. 14. Attended one week Short Term Training Programme on “PLC & its applications” sponsored by NITTTR, MHRD, Chandigarh held at University Polytechnic, AMU from January 17-21, 2005. 15. Attended a two weeks Short Term Training Programme on “Mechatronics” sponsored by ISTE organized by NITTTR, MHRD, Chandigarh from December 13-24, 2004. 16. Attended an AICTE sponsored one day workshop on “Environmental & Pollution Awareness” organized by University Polytechnic, AMU, Aligarh held on Nov. 27, 2004. 17. Attended one week Short Term Course sponsored by Centre for Development of Technical Education (CDTE) on “Scientific Computing with MATLAB” organized by Indian Institute of Technology Kanpur (IITK), from June 7-11, 2004. 18. Attended a two weeks course on “Communications Skills” organized by Academic Staff College AMU, Aligarh from Feb. 20–29, 2004. 19. Attended an AICTE sponsored two weeks Short Term Training Programme on “Advanced Manufacturing Techniques” organized by ISTE, New Delhi and conducted by University Polytechnic, AMU, Aligarh from 21st Oct. to 2nd Nov. 2002. 20. Undergone one week comprehensive CNC Milling Training Courses at the MTAB – Denford Technology Center, Chennai, India from June 3-8, 2002. - 16 - 21. Attended UGC sponsored three weeks Refresher course in the subject “Mechanical Engineering (Advanced Topics)” organized by Academic Staff College, AMU, Aligarh from Dec.10-30, 2001. 22. Attended three weeks short term Training Programme on “Computer Awareness” organized by ISTE chapter and Community Polytechnic, conducted by University Polytechnic, AMU, Aligarh from Aug.14 to Sep.3, 2000. 23. Attended an AICTE sponsored three weeks “Induction Training Programme” organized by Academic Staff College, AMU, Aligarh from May 5-27, 1997. 13. EDITOR OF JOURNAL 1. Editor-in-Chief, International Journal of Advanced Quality Management (IJAQM), Cloud Journals (Cloud Publications), Noida, India. 2. Associate Editor, Pezzottaite Journals (PJ), Jammu Tawi, Jammu and Kashmir, India, ISSN: 2279-0977. 14. MEMBER OF EDITORIAL BOARD 1. Member of the Advisory Committee, 3rd International Conference on Sustainability and Management Strategy (ICSMS-2014), organized by Institute of Management Technology (IMT), Nagpur, India, 21-22 March, 2014. 2. Member, Editorial Board, International Journal of Supply Chain and Inventory Management (IJSCIM), Inderscience Publishers, UK, ISSN: 2054-1007. 3. Member, Editorial Review Board, International Journal of Information Systems in the Service Sector (IJISSS), IGI Global Publishers, Hershey, Pennsylvania (USA), DOI: 10.4018/IJISSS, ISSN: 1935-5688, EISSN: 1935-5696. 4. Member, Editorial Board, International Journal of Intercultural Information Management (IJIIM), Inderscience Publishers, UK, ISSN: 1750-0036. 5. Member, Editorial Review Board, International Journal of Applied Management Sciences and Engineering (IJAMSE), IGI Global Publishers, Hershey, Pennsylvania (USA), DOI: 10.4018/IJAMSE, ISSN: 2327-7483, EISSN: 2327-7491. - 17 - 6. Member, Editorial Board, Institute of Research Engineers and Doctors (IRED) International Journals/Conferences, New Castle, DE, USA. 7. Member, Editorial Board, International Journal of Mechanical Engineering and Applications (IJMEA), Science Publishing Group, USA, ISSN: 2330-0248. 8. Member, Editorial Board, International Journal of Information and Computer Science (IJICS), Japan, ISSN: 2161-5381. 9. Member, Editorial Board, International Journal of Engineering Management Research (EMR), Canadian Center of Science and Education, Toronto, Canada, ISSN: 1927-7326. 10. Member, Editorial Review Board, International Journal of Business Research and Development (IJBRD), Science Target Inc., Refereed International Journal, Ottawa, Canada, ISSN: 1929-0977. 11. Member, Editorial Board, International Journal of Scientific Research in Knowledge (IJSRK), International Journals of Scientific Research Publications, Penang, Malaysia, ISSN: 2322-4541. 12. Member, Editorial Board, American Journal of Industrial and Business Management (AJIBM), Scientific Research Publishing (SCIRP), Irvine CA, USA. ISSN: 2164-5175. 13. Member, Editorial Board, iBusiness (IB), Scientific Research Publishing (SCIRP), Irvine CA, USA. ISSN: 2150-4075. 14. Member of Advisory Board, World Research Journal of Engineering and Technology (WRJET), Bioinfo Publications, Membership No: 218AEDC836, Kharghar, Navi Mumbai, India, ISSN: 2278-8549 . 15. Member, Editorial Board, International Journal of Industrial Engineering Research and Development (IJIERD), International Association for Engineering and Management Education (IAEME), Chennai, Tamilnadu, India, ISSN: 0976-6979. 16. Member, Editorial Board, BioIT International Journals, BioIT Journal Publication, Nanded, MS, India, ISSN: 2319 -5924. - 18 - 17. Member, Editorial Board, Asia Pacific Journal of Management & Entrepreneurship Research (APJMER), Lebanon International Foundation, Bangalore, India, ISSN: 22778098. 18. Member, Editorial Board, SIES Journal of Pharma Bio Management, (SJPBM), An Annual Journal Published by SIES College of Management Studies (SIESCOMS), Nerul, Navi Mumbai, India. 19. Member, Editorial Board, International Journal of Advance Research in Computer Science and Technology (IJARCST), ISSN: 2347-8446. 20. Member, Editorial Board, International Journal of Research in Electronics and Computer Engineering (IJRECE), A Unit of International Institute of Organized Research (I2OR), India. 21. Member, Editorial Board, Masters International Journal of Management Research and Development (MIJMRD), Meerut, India, ISSN: 2347-9043. 22. Member, Editorial Board, Blue Ocean Research Journals (BORJ), India, ISSN: 23195614. 23. Member of the paper review committee and reviewed a paper for Second International Conference on Production and Industrial Engineering (CPIE-2010) organized by Department of Industrial and Production Engineering, National Institute of Technology Jalandhar (NITJ), Punjab, India, 03-05 December, 2010. 15. REVIEWER 1. Expert reviewer in the review panel of Total Quality Management & Business Excellence (TQM&BE), Taylor and Francis Publishers, ISSN: 1478-3371. 2. Expert reviewer in the review panel of International Journal of Quality and Reliability Management (IJQRM), Emerald Publishers, ISSN: 0265-671X. 3. Reviewed papers for Production and Manufacturing Research: An Open Access Journal (TPMR), Taylor and Francis Publishers, ISSN: 2169-3277. 4. Reviewed papers for International Journal of Hospitality Management (IJHM), ELSEVIER (Science Direct), ISSN: 0278-4319. - 19 - 5. Expert reviewer in the review panel of International Journal of Health Education, Emerald Publishers, ISSN: 0965-4283. 6. Expert reviewer in the review panel of Journal of Advances in Management Research (JAMR), Emerald Publishers, ISSN: 0972-7981. 7. Reviewed papers for the United States Association for Small Business and Entrepreneurship (USASBE) 28th Annual Conference on Cowboys, Culture and Creativity, January 9-12, 2014 in Forth Worth, Texas, USA. 8. Reviewed papers for the United States Association for Small Business and Entrepreneurship (USASBE) 26th Annual Conference on Entrepreneurship: A Source of Renewal and Growth, January 12-15, 2012 in New Orleans, Louisiana, USA. 9. Reviewed papers for International Journal of Service Business (SBUS), Springer Link, ISSN: 1862-8508. 10. Reviewed papers for The International Journal of Health Care Quality Assurance (IJHCQA), Emerald Publishers, ISSN: 0952-6862. 11. On the panel of reviewers for The Service Industries Journal- An International Journal (SIJ), Taylor and Francis Publishers, October 2009. The Service Industries Journal is listed in the Thomson ISI Social Science Citation Index under Management. 12. Reviewed papers for The Service Industries Journal-An International Journal (SIJ), Taylor and Francis Publishers, ISSN: 0264-2069. 13. Reviewed papers for Benchmarking: An International Journal (BIJ), Emerald Publishers, ISSN: 1463-5771. 14. Reviewed papers for International Journal of Bank Marketing (IJBM), Emerald Publishers, ISSN: 0265-2323. 15. Expert reviewer in the review panel of International Journal of Six Sigma and Competitive Advantage (IJSSCA), Inderscience Publishers, ISSN: 1479-2753. 16. Expert reviewer in the review panel of International Journal of Modelling in Operations Management (IJMOM), Inderscience Publishers, ISSN: 2042-4108. - 20 - 17. Expert reviewer in the review panel of International Journal of Management Practices (IJMP), Inderscience Publishers, ISSN: 1741-8143. 18. Expert reviewer in the review panel of International Journal of Services Technology and Management (IJSTM), Inderscience Publishers, ISSN:1460-6720. 19. Expert reviewer in the review panel of International Journal of Logistics Systems and Management (IJLSM), Inderscience Publishers, ISSN: 1742-7975. 20. Expert reviewer in the review panel of International Journal of Services, Economics and Management (IJSEM), Inderscience Publishers, ISSN: 1753-0830. 21. Expert reviewer in the review panel of International Journal of Business Innovation and Research (IJBIR), Inderscience Publishers, ISSN: 1751-0260. 22. Reviewed papers for African Journal of Business Management (AJBM), Academic Journals, ISSN: 1993-8233 (ISI INDEXED JOURNAL; IMPACT FACTOR 1.105). 23. Reviewed papers for Educational Research (ER), International Research Journals, ISSN: 2141-5161. 24. Expert reviewer in the review panel of Innovation: Management, Policy & Practice (IMPP) Journal, ISSN: 1447-9338. 16. MEMBERSHIP OF PROFESSIONAL BODIES Life Member (MIE) of “The Institution of Engineers, India (IEI)”, Membership no.: M-147918-5, Division: MC (Mechanical), Aligarh Local Center, Aligarh, India. 17. HONORS AND AWARDS 1. Received “Best Paper Award” in the 3rd International Conference on Sustainability and Management Strategy (ICSMS-2014) for the paper entitled "Identification and adoption of total quality management practices in Indian information and communication technology and banking industries: an empirical study" held at Institute of Management Technology (IMT), Nagpur, India during March 21-22, 2014. 2. Selected and included in the New Marquis Who’s Who in the World 2014 directory, USA (31st Edition)-a standard for biographical information, trusted by librarians and relied on by professionals in all walks of life. This renowned publication features - 21 - biographies of 55000 of the most accomplished men and women from around the globe and across all the fields of human endeavor. It also serves as a biographical reference (Appearing at pp.2375). 3. Received “Best Paper Award” in the National Conference on Advances in Mechanical Engineering-2006 (AIME) for the paper entitled “Manufacturing Scenario in Small Scale Enterprises– A Case Study” held at Jamia Millia Islamia (JMI), New Delhi from January 20-21, 2006. 18. SESSION CHAIR Chaired a session in the 3rd International Conference on Sustainability and Management Strategy (ICSMS-2014) held at Institute of Management Technology (IMT), Nagpur, India during March 21-22, 2014. 19. LAB MANUAL/INSTRUCTIONAL MANUAL DEVELOPED Developed “A Comprehensive Industrial Engineering Lab Manual” for the benefit of students of Final Year Diploma in Production Engineering and Mechanical Engineering, 2008. 20. SPECIAL LECTURES DELIVERED 1. Delivered a Lecture on “CNC & Part Programme” at STTP on Advanced Manufacturing Techniques at University Polytechnic, AMU. 2. Delivered Lecture on “Taguchi’s Loss Function Application for Quality” under ISTE Chapter at University Polytechnic, AMU. 21. SOFTWARE PROFICIENCY Statistical Package for the Social Sciences (SPSS)-17.0, MINITAB-16.0–for Statistical Analysis. Structural Equation Modeling (SEM) using Amos-8.0 (Analysis of Moment Structures) Software- for model building, testing and validating. Analytic Hierarchy Process (AHP) Software- for calculating the priority weights and CI values of AHP models from Pairwise Comparison Matrixes. MS-Excel, MS-Word, MS-FrontPage. - 22 - Basic knowledge of Computer hardware and Interfacing. 22. CONTRIBUTION TO THE CORPORATE LIFE (AT ALIGARH MUSLIM UNIVERSITY) 1. Serving as Assistant Superintendent of Examination of University Polytechnic Examination Center, AMU, Aligarh since December 2013 to till date. 2. Served as Chief-scrutinizer in Mechanical Engineering Section (MES), University Polytechnic, AMU, Aligarh for last three consecutive academic sessions i.e. from March, 2011 to October, 2014. 3. Served as Incharge of Training-cum-Prototype Extension Center (TPEC) and Common Facility Center (CFC), the community development schemes funded by UP Government, Ministry of Small Scale Industry, at Workshop Complex of University Polytechnic, AMU, Aligarh from March 2013 to September 2014. 4. Served as Assistant Superintendent of Examination of University Polytechnic Examination Center, AMU, Aligarh for a period of two years (2006-2008). 5. Served as Assistant Project Officer (APO) in the Community Polytechnic Scheme, funded by Ministry of Human Resource Development (MHRD), at University Polytechnic, AMU, Aligarh for a period of three years. 6. Completely modified & revised various courses of studies in the section. 7. Prepared various proposals and reports for the benefit of students & department. 8. Imparted teaching and training on Computer Awareness to the students of final year Diploma Engineering (All branches) 9. Established & introduced a complete Industrial Engineering Lab & developed various experiments/equipments/layouts/charts/diagrams and many more. Designed 10 (ten) experiments and instruction sheets for laboratory work 10. Modified Metrology Lab through the introduction of new experiments & equipments. 11. Prepared various MODROB proposals for modernization of existing labs. 12. Developed various teaching aids like: lab instructions, engineering drawing instructions, charts, models and many more. - 23 - 23. CITATION DETAILS (393 as on 20-12-2014); h-index=12; i10-index=14 S.No. Citation Times Cited 1. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “A study of total quality management and supply chain management practices”, International Journal of Productivity and Performance Management (IJPPM), Emerald Publishers, Vol.60, No.3, pp.266-288. 50 2. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling (ISM) approach”, Benchmarking: An International Journal (BIJ), Emerald Publishers, Vol.18, No.4, pp. 563-587. 41 3. Talib, F. and Rahman, Z. (2010), “Critical success factors of TQM in service organizations: a proposed model”, International Journal of Services Marketing Quarterly, Routledge, Taylor and Francis Publishing Group, Vol.31, No.3, pp.363380. 33 4. Talib, F., Rahman, Z. and Qureshi, M.N. (2010), “The relationship between total quality management and quality performance in the service industry: a theoretical model”, International Journal of Business, Management and Social Sciences (IJBMSS), MultiCraft, Vol. 1, No. 1, 2010, pp. 113-128. 28 5. Talib, F., Rahman, Z., Quershi, M.N. and Siddique, J. (2011), “Total quality management and service quality: an exploratory study of management practices and barriers in service industries”, International Journal of Services and Operations Management (IJSOM), Inderscience, UK, Vol.10, No.1, pp. 94-118. 26 6. Talib, F., Rahman, Z. and Azam, M. (2011), “Best practices of total quality management implementation in healthcare setting”, International Journal of Health Marketing Quarterly, Routledge, Taylor and Francis Publishing Group, Vol.28, No.3, pp. 232-252. 25 7. Talib, F. and Rahman, Z. (2010), “Studying the Impact of Total Quality Management in Service Industries”, International Journal of Productivity and Quality Management (IJPQM), Inderscience, UK, Vol.6, No.2, pp.249-268. 22 8. Talib, F., Rahman, Z. and Qureshi, M.N. (2012), “Total quality management in service sector: a literature review”, International Journal of Business Innovation and Research (IJBIR), Inderscience, Vol. 6, No.3, pp. 259-301. 21 9. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “Prioritising the practices of total quality management: an analytic hierarchy process (AHP) analysis for the service industries”, Total Quality Management and Business Excellence (TQM&BE), 17 - 24 - Taylor and Francis Publishing Group, Vol.22, No.12, pp. 1331-1351. 10. Muzammil, M., Singh, P. P. and Talib, F. (2003), “Optimization of gear blank casting process by using Taguchi’s robust design technique”, International Journal of Quality Engineering, American Society of Quality, Taylor and Francis Publishing Group, Vol. 15, No. 3, pp-351-359. 16 11. Talib, F., Rahman, Z. and Qureshi, M.N. (2010), “Pareto analysis of total quality management factors critical to success for service industries”, International Journal Quality Research (IJQR), Center for Quality, University of Podgorica Montenegro and University of Kragujevac, Serbia, Vol.4, No.2, pp. 155-168. 15 12. Talib, F. and Ali, M. (2003), “Impact of quality circle – a case study”, Journal of the Institution of Engineers (India), Vol. 84 (May), pp. 10-13 12 13. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “An interpretive structural modeling (ISM) approach for modeling the practices of total quality management in service sector”, International Journal of Modeling in Operations Management (IJMOM), Inderscience, Vol.1, No.3, pp. 223-250. 12 14. Talib, F., Rahman, Z. and Qureshi, M.N. (2013), “An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies”, International Journal of Quality and Reliability Management (IJQRM), Emerald Publishers, Vol. 30, No.3, pp. 280-318 12 15. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “Assessing the awareness of total quality management in Indian service industries: an empirical investigation” Asian Journal on Quality (AJQ), Emerald Publishers, Vol.12, No.3, pp. 228-243. 09 16. Talib, F., Rahman, Z. and Qureshi, M.N. (2010), “Integrating Total Quality Management and Supply Chain Management: Similarities and Benefits”, The IUP Journal of Supply Chain Management (IJSCM), ICFAI University Press, Hyderabad, India, Vol. 7, No.4, pp. 26-44. 09 17. Talib, F., Rahman, Z. and Qureshi, M.N. (2012), "Impact of total quality management and service quality in the banking sector", International Journal of Telecommunications System and Management (IJTSM), Vol.1, No.1, DOI: 10.4172/2167-0919.1000102, OMICS Publications. 07 18. Talib, F., and Rahman, Z. (2012), “Total quality management practices in manufacturing and service industries: A comparative study”, International Journal of Advanced Operations Management (IJAOM), Inderscience, Vol.4, No.3, pp. 155176. 07 19. Talib, F., Rahman, Z. and Akhtar, A. (2013), “An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India”, Services Business Journal (SBUS), Springer Verlag Publishing Group, Vol.7, 06 - 25 - No.2, pp. 275-306, 20. Talib, F. (2013), “An overview of total quality management: understanding the fundamentals in service organization”, International Journal of Advanced Quality Management (IJAQM), Cloud Publication, Vol.1 No.1, pp. 1-20. 06 21. Azam, M., Rahman, Z., Talib, F. and Singh, K.J. (2012), “A critical study of quality parameters in health care establishment: Developing an integrated quality model”, International Journal of Health Care Quality Assurance (IJHCQA), Emerald Publishers, Vol. 25, No.5, 387-402. 05 22. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “Identifying the Key Practices of TQM in Indian Service Industries: An Empirical Analysis”, Proceedings of International Conference on Advances in Supply Chain and Manufacturing Management (ASCMM 2011), organized by Department of Industrial Engineering and Management, Indian Institute of Technology Kharagpur (IITKhg), West Bengal, India during December 16-18, 2011. 03 23. Talib, F., Rahman, Z. and Azam, M (2010), “Total Quality Management Implementation in the Healthcare Industry: A Proposed Framework”, Proceedings of Second International Conference on Production and Industrial Engineering (CPIE-2010) organized by Department of Industrial and Production Engineering, Dr. B.R. Ambedkar National Institute of Technology, Jalandhar (NITJ), Punjab, India during December 03-05, pp. 1361-1368. 02 24. Talib, F. and Rahman, Z. (2009), “Integrating Total Quality Management and Ergonomics: an approach to Enhance Organization Performance”, Proceedings of All India National Seminar on Ergonomics for Improved Productivity, ZHCOET, AMU, Aligarh organized by The Institution of Engineers, India, Nov. 21-22, pp. 154-162. 02 25. Talib, F., Rahman, Z. and Qureshi, M.N. (2013), “Survey on the usage of total quality management tools and techniques in Indian service industries: an empirical analysis”, International Journal of Quality and Innovation (IJQI), Inderscience, Vol.2, No.2, pp.105–119. 02 26. Talib, F., Rahman, Z. and Qureshi, M.N. (2012), “Total Quality Management Practices in Indian Hospitality Industry: Some Key Findings from Survey”, Proceedings of National Conference on Emerging Challenges for Sustainable Business (ECSB-2012), Department of Management Studies, Indian Institute of Technology Roorkee, (IITR), India, June 1-2, pp. 1866-1888. 01 27. Talib, F., and Rahman, Z. (2013), “Current health of Indian healthcare and hospitality industries: a demographic study”, International Journal of Business Research and Development (IJBRD), Science Target Publishers, Ottawa, Canada, Vol.2 No.1, pp. 1-17 01 - 26 - 28. Talib, F., Rahman, Z. and Qureshi, M.N. (2011), “Analysis of total quality management practices in manufacturing and service sectors”, Proceedings of the First International Congress of Interdisciplinary Research and Development (INRIT2011) in the Special Issue of the International Journal of the Computer, the Internet and Management, Vol. 19 No. SP1, organized by the Interdisciplinary Network of the Royal Institute of Thailand under the Royal Patronage of HRH Princess Maha Chakri Sirindhorn, Sapphire Rooms, IMPACT Exhibition Center, Muang Thong Thani, Bangkok Metro, Thailand during 31 May - 1 June 2011, pp. 57.1-57.8. 01 29. Rahman, Z. and Talib, F. (2008), “A Study of Optimization of Process by using Taguchi’s Parameter Design Approach” The IUP Journal of Operations Management (IJOPMGMT), ICFAI University Press, Hyderabad, India Vol. 7 No. 3, August, pp. 6-17. 01 30. Khanam, S, Siddiqui, J. and Talib, F. (2013), “Identification of Total Quality Management Enablers and Information Technology Resources in the Information and Communication Technology Industry”, Proceedings of International Conference on Smart Technologies for Mechanical Engineering (STME-2013), organized by Department of Mechanical, Production & Industrial and Automotive Engineering, Delhi Technological University, Delhi, India during October 25-26, 2013, pp. 558567. 01 Total= 393 (FAISAL TALIB) DATED: - 27 -
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