LOGISTICS SYSTEM FOR THIRD PARTY NETWORK ACCESS (SLATR) WEBSITE CLIENT REQUIREMENTS Reference no.: SLATR-RSC-01 Version: 6.0 Document control Version 1.0 2.0 3.0 4.0 5.0 6.0 7.0 Date 21/08/2009 16/03/2011 08/05/2012 15/03/2013 19/09/2013 27/09/2013 28/08/2014 Summary of amendments made Initial version Update of SL-ATR 2.0 Homepage Connection requirements Update of e-token driver Update of public addressing Update of O.S./ Internet Explorer version / updates / Microsoft security /trusted URSL Update connection requirements Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) REF. NO.: SLATR- RSC-01 VERSION: 6.0 CONTENTS 1. INTRODUCTION 3 2. MINIMUM CLIENT REQUIREMENTS, WEBSITE 4 2.1. HARDWARE REQUIREMENTS 4 2.2. OPERATING SYSTEM 4 2.3. MICROSOFT INTERNET EXPLORER WEB BROWSER 5 2.4. MICROSOFT OFFICE 5 2.5. SUN JAVA PLUG-IN 5 2.6. MICROSOFT SECURITY UPDATES 6 3. CONFIGURATION PROCEDURE FOR SUN JRE PLUG-IN 1.6.0-13 OR ABOVE 7 4. E-TOKEN DRIVER INSTALLATION PROCESS 8 4.1. FIRST-TIME INSTALLATION 4.2. UPDATE 5. INTERNET EXPLORER CONFIGURATION REQUIREMENTS 8 12 15 5.1. INTERNET EXPLORER ADVANCED SETTINGS OPTIONS 15 5.2. INTERNET EXPLORER SECURITY SETTINGS 15 5.3. ACTIVEX CONTROL SETTINGS 15 6. CONNECTION REQUIREMENTS 17 Systems Department Pg. -2- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) 1. REF. NO.: SLATR- RSC-01 VERSION: 6.0 INTRODUCTION This document aims to provide details of minimum requirements supported by the current version of the Logistics System for Third Party Network Access (SL-ATR) on its client website. It also includes a configuration guide for client workstations, on the items that need modification to use the system version correctly: Sun JRE plug-in and e-token driver. This guide assumes that the client workstation already has the correct version of the operating system, Microsoft Office, Java Client and a browser that works correctly accessing the Internet. This document does not include sections on how to install standard hardware and software, such as the operating system, browser or Java client. Basic installation of these products can be found in the related installation or help manuals. Systems Department Pg. -3- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) REF. NO.: SLATR- RSC-01 VERSION: 6.0 2. MINIMUM CLIENT REQUIREMENTS, WEBSITE In order to access the SL-ATR correctly, a client workstation needs the following minimum requirements: Digital certificate + PKI PKI Driver Screen resolution: 1280 x 1024 Normal-size screen fonts (96 dpi) Access to the system is online or via an RTC/IDSN connection, which requires an e-token access key provided by Enagás GTS and connected to the PC's USB port. The following paragraphs list the hardware and software requirements. 2.1. HARDWARE REQUIREMENTS Clients require a PC with the following configuration: USB connector 128 MB. RAM (256 MB is recommended) 500 MHz microprocessor High-speed internet connection Graphics card supporting a resolution of 1024 x 768 (17” monitor is recommended) 2.2. OPERATING SYSTEM The following operating systems are compatible with this SL-ATR version: Windows XP Windows Vista Windows 7 Systems Department Pg. -4- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) REF. NO.: SLATR- RSC-01 VERSION: 6.0 2.3. MICROSOFT INTERNET EXPLORER WEB BROWSER The following versions of Internet Explorer are compatible with this version: Microsoft Internet Explorer 7 Microsoft Internet Explorer 8 2.4. MICROSOFT OFFICE The following versions of Microsoft Office are compatible with this version: Microsoft Office 2003 Microsoft Office 2010 2.5. SUN JAVA PLUG-IN The minimum version of the SUN JRE Plug-in required for each standard operating system is as follows (as a general rule, the latest available version should be installed): Windows XP with Sun JRE plug-in 1.5.0_18 or later (in the 5.0 release) Windows Vista and Windows 7 with Sun JRE plug-in 1.6.0_13 or later (within the 6.0 release) Systems Department Pg. -5- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) REF. NO.: SLATR- RSC-01 VERSION: 6.0 2.6. MICROSOFT SECURITY UPDATES Both Windows Operating System and the Internet Explorer Browser must have the latest available security updates. If it does not have a company update distribution system such as WSUS or SSCM, follow the steps below on each computer: 1. Go to Control Panel and select Windows Update. 2. Next, click on Change settings. The following options will appear: 3. Click on Accept. Systems Department Pg. -6- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) 3. REF. NO.: SLATR- RSC-01 VERSION: 6.0 CONFIGURATION PROCEDURE FOR SUN JRE PLUG-IN 1.6.0-13 OR ABOVE Once the installation is complete, access the Java console control panel through the Control Panel > Java menu. Once in this screen, select the Advanced tab and tick the following option: Security > Use certificates and keys in browser keystore. Click on Apply. Systems Department Pg. -7- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) 4. REF. NO.: SLATR- RSC-01 VERSION: 6.0 E-TOKEN DRIVER INSTALLATION PROCESS To run the following process, you must be connected to the PC as a user with administrator-level positions. If you do not have these permissions, please contact your Company's Information Systems Department to update your computer. 4.1. FIRST-TIME INSTALLATION This process is only applicable if you are accessing the SL-ATR for the first time and you do not have the e-token driver installed on your computer. Use of the e-token key requires installation of the e-token’s RTE Runtime Environment, which contains the files and components required (drivers) for it to work. Both the e-token drivers and the MSI can be downloaded free from the website: For 32 bits: https://www.crl.enagas.es/PKIClient-x32-5.1-SP1.msi For 64 bits: https://www.crl.enagas.es/PKIClient-x64-5.1-SP1.msi The e-token drivers are installed as indicated below: 1. Double click on the PKIClient-x32-5.1-SP1.msi file, from the location indicated to download it or by indicating the name of the route displayed in the Run option of the Windows Start menu. There must be no keys connected to the computer during the installation. Systems Department Pg. -8- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) REF. NO.: SLATR- RSC-01 VERSION: 6.0 2. Select “Spanish” language: 3. Accept the license agreement. The product’s default installation route appears. The driver installation will begin. Wait until it is finished. Systems Department Pg. -9- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) REF. NO.: SLATR- RSC-01 VERSION: 6.0 4. Click on “Finish” to complete the installation: Systems Department Pg. -10- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) REF. NO.: SLATR- RSC-01 VERSION: 6.0 5. This step is only required if your computer has the JRE 1.6. plug-in. Access the Properties screen of the e-token driver through the eToken-Properties option under the Start>Programs submenu. Systems Department Pg. -11- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) REF. NO.: SLATR- RSC-01 VERSION: 6.0 6. Once in this view, tick the option “Enable Single Logon Mode” through the Advanced > PKI Client Configuration > Advanced tab. Once it has been ticked, hit Save. 4.2. UPDATE This procedure is only applicable if the computer already has the etoken driver installed and version 1.6 of the JRE plug-in has been subsequently installed/the JRE plug-in has been updated to version 1.6: 1. Access the Properties screen of the e-token driver through the eToken-Properties option under the Start>Programs submenu. Systems Department Pg. -12- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) REF. NO.: SLATR- RSC-01 VERSION: 6.0 2. Once in this view, tick the option “Enable Single Logon Mode” through the Advanced > PKI Client Configuration > Advanced tab. Once it has been ticked, press Save. Systems Department Pg. -13- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) Systems Department REF. NO.: SLATR- RSC-01 VERSION: 6.0 Pg. -14- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) 5. REF. NO.: SLATR- RSC-01 VERSION: 6.0 INTERNET EXPLORER CONFIGURATION REQUIREMENTS Users must take the following Internet Explorer configuration requirements into consideration to access all of SL-ATR system functions correctly. 5.1. INTERNET EXPLORER ADVANCED SETTINGS OPTIONS Once the virtual machine has been installed, it is important that you check that the checkbox for use of Java Virtual Machine 1.5/1.6 employed to execute Java applets is ticked in the IExplorer browser installed. You must check that the Java Version (Sun) checkbox ticked is correct and Java version options are enabled. 5.2. INTERNET EXPLORER SECURITY SETTINGS The security applied in the "Privacy" tab of Internet Explorer must be "Medium" or lower. The Pop-up Blocker checkbox must also be unticked. 5.3. ACTIVEX CONTROL SETTINGS Change the “Initialize & script ActiveX controls not marked safe for scripting” option to Enable-Allow. Select “Enable” under “Run ActiveX controls and plug-ins””. Enable the following settings under “ActiveX Controls and Plug-ins”: Run ActiveX controls and plug-ins Activate the ActiveX control command sequence not marked safe Activate the ActiveX control commands marked safe Download signed ActiveX controls Download unsigned ActiveX controls Systems Department Pg. -15- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) REF. NO.: SLATR- RSC-01 VERSION: 6.0 Once these changes have been made to IExplorer’s ActiveX control settings, and following the other SL-ATR access configuration requirements, users will be able to download and upload files through the SGITD option in the application. To use the SL-ATR system functions correctly, all Internet Explorer and Sun Java options need to be configured as previously indicated in this document. Systems Department Pg. -16- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) 6. REF. NO.: SLATR- RSC-01 VERSION: 6.0 CONNECTION REQUIREMENTS To access the SL-ATR homepage, the following URL must be identified as trusted sites in the browser used to access them. • https://www.atrgas.com • https://www.slatr.atrgas.com • https://www.ms.atrgas.com • https://autenticacion.enagas.es • https://login.enagas.es • https://autorizacion.atrgas.com • http://linkag01.enagas.es Communication with the URL https://autenticacion.enagas.es and https://login.enagas.es must be enabled through TCP port 8443. The SSL protocol is used although it is done so through this port. This communication may need to be expressly enabled on certain proxy servers. Computers used to access the system must have a certificate installed by the Enagás Issuing Entities, which are trusted CAs. Certificates can be downloaded from the following addresses. • http://www.crl.enagas.es/Autoridad Certificacion SL-ATR.crt • http://www.crl.enagas.es/Enagas-root-ca.crt In the case of a firewall or proxy to which IP -> Port rules are attached, the following public IP addresses should be obtained through the ports indicated: • www.atrgas.com -> 194.224.167.167 -> TCP 443 • www.slatr.atrgas.com -> 194.224.167.164 -> TCP 443 • autenticacion.enagas.es -> 194.224.167.162 -> TCP 8443 • www.crl.enagas.es -> 194.224.167.171 -> TCP 80 • www.ms.atrgas.com -> 194.224.167.174 -> TCP 443 • www.slatrpoc.atrgas.com-> 213.0.117.61 -> TCP 443 • autorizacion.atrgas.com -> 213.0.117.63 -> TCP 443 • login.enagas.es 213.0.117.57 -> TCP 8443 Systems Department -> Pg. -17- Website, Client Requirements Logistics System for Third Party Network Access (SL-ATR) • linkag01.enagas.es -> 213.0.117.56 REF. NO.: SLATR- RSC-01 VERSION: 6.0 -> TCP 80 Computers should also be able to obtain Enagás’s CRL (Certification Revocation List) at the following addresses: • http://www.crl.enagas.es/Autoridad Certificacion SL-ATR.crl • http://www.crl.enagas.es/Enagas-root-ca.crl Systems Department Pg. -18-
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