Mail AWB FDC Process Guide

Mail AWB FDC Process Guide
Abu Dhabi | 12 November 2014
[email protected]
Overview
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Etihad Airways has introduced a dedicated system to handle mail shipments. ARC Mail will support
the booking and handling of mail shipments moving on Etihad network. As part of this change
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•
•
•
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All mail bookings must be updated in new ARC Mail system.
Manual Booking Process should be avoided as CargoSpot system have been enhanced to
capture the automated booking information.
Any booking transactions performed in ARC System sends an automated FFR message to
Cargo Spot.
The verification process still remains the same in Cargo Spot for data quality
This document will provide the detailed steps to be performed for the Full Data Capture process in
CargoSpot for Mail shipments.
Duplicate DN
Login to
ARC Mail
Select the
flight
Capture
Mail
records
Set the first leg
as ‘DEP’
Update the missing
data in the MAL
record
Verify the
Price captured
by the system
Set the
status as
‘Verified’
MAL records interfaced to
CargoSpot in 10 minutes
Save
Details
Search MAL
records
pending
FDC
Login to
CargoSpot
FDC
CargoSpot
ARC Mail
Process Flow
Note the
DN number
during FDC
Search the
DN number
in ARC Mail
Record
interfaced
to Amber
Identify the
MAL No of the
duplicate
record
Void the
duplicate
record in
CargoSpot.
2
ARC Mail – Step 1 - Login
Address : http://etihad.arc.aero
User id : <>
Password : <>
Home Page of ARC Mail Application.
ARC Mail – Step 2 – Select Flight
Select the “GSA Flights” option from the menu
Select the Outbound Flight containing mail
shipments
ARC Mail – Step 3 – Capture Mail Records
1.
2.
3.
1.
2.
3.
Verify the Flight Details, Add additional
legs for transit shipments.
Select appropriate mail class
Verify the Postal Authority and Billable
Customer populated by the system if not
correct change the Postal Authority
By Default a blank record will be displayed under the Bulk
line.
Enter the Dispatch No as in the CN38 document.
The Mail Details screen will pop-up to capture additional
details.
ARC Mail – Step 4 – Save Mail Records
1.
2.
1.
Save the Mail Record
Note the auto generated MAL
number
Click ‘Add’ to include additional
records
After the records are saved , the MAL records will be populated in CargoSpot within 10 minutes. If the record is not in
CargoSpot even after 10 minutes please contact [email protected]
CargoSpot – Step 1 – Login to CargoSpot
1.
2.
Open Full AWB Capture screen from the
Menu
Enter UserId and Password
Click OK
CargoSpot – Step 2 – Search MAL records pending FDC
Select the MAL AWBs not Verified from your station, this can be done by doing a query as shown above.
AWB Prefix : ‘MAL’, Origin : <Your Station Code>, Verified : ‘Not’ (select from dropdown).
Issue Date From and To : As per the policy FDC should be completed for all AWBs within 72 hours of DEP, so select the range
accordingly.
CargoSpot – Step 3 – Update the Missing Data
Before Update
The MAL Record from ARC Mail has few missing data as
highlighted above.
1. Issue Carrier
2. Account Date
3. Area
4. Product
5. Price Class
After Update
MAL record will be priced only if the missing data is
updated correctly as follows,
1. Issue Carrier = ‘EY’
2. Area = <Your station code>
3. Product = AIR/SAL (as applicable), if this is not clear
click the SHC button to know the product.
4. Price Class = CPA (as applicable)
CargoSpot – Step 4 – Set first flight leg as ‘DEP’
For Accounting purpose it is mandatory that the first flight leg of the
MAL should be in DEP status. There is no FFM for MAL shipments hence
DEP status should be updated manually by the GSA.
CargoSpot – Step 5 – Verify the price.
Make sure that the MAL record is priced correctly by checking whether
the sell price is computed. If not check whether the Product & Price class
is updated correctly.
CargoSpot – Step 6 – Set the status as ‘Verified’
Double Check the following,
1. AWB No
2. Issue Carrier
3. Area
4. Account Date
5. Currency
6. Product
7. Price Class
Mark the MAL record as Verified after checking all the information is
updated correctly.
CargoSpot – Step 7 – Record Interfaced to CargoSpot
After the MAL record is marked as Verified the record will be interfaced
to Revenue Accounting in the next batch run.
Duplicate DN – Step 1 – Note the DN Number
While doing FDC note the DN number and the corresponding MAL AWB
No.
Duplicate DN – Step 2 – Search the DN Number in ARC Mail
Search for the DN number in ARC Mail.
System might return multiple records.
The Duplicate records are getting created when there is a mismatch
between data captured at origin and scan result at AUH. For example the
MAL origin is different. Or the MAL record was departed on a different
flight etc.
Duplicate DN – Step 3 & 4 – Identify & Void duplicate DN
Valid Record – With Flight Number
Invalid Record – No Flight Number
Identify the MAL Number for the invalid DN and void the same in
CargoSpot.

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