Corporate Capabilities Overview

Corporate Capabilities
Overview
Confidential & Proprietary Copyright © 2014 East Balt Bakeries
Our Business
Approach
2
Our Mission
“To be Bakery Industry
Leaders in Quality,
Service, and
Innovation."
3
Our Vision: One East Balt Global Enterprise
"Leverage the Strengths of the
Global East Balt System to Serve
our Local Customers &
Communities with Excellence."
4
4 Key Strategies…
#2
#1
Customer’s
First Choice
Win With
People
#3
#4
Operational
Excellence
Successful Financial
Performance
5
Win With People
Everything we do at East Balt begins
and ends with great people.
•
Investing in our people - unleashing
their creativity and ensuring their
continuous development
•
Having the right people in the right
places
•
Creating a safe work environment &
building a culture of engagement and
collaboration.
All of this is as important as any other business investment we can make.
6
Customer’s First Choice
Current and new customers choose us
first because we:
•
Make the best products & deliver the
best service
•
Are innovative
•
Build win-win partnerships
•
Execute with excellence
7
Operational Excellence
Our reputation and success depends on
“doing things right the first time”. This
constant vigilance and commitment to
excellence exists in everything we do:
•
Focusing on continuously improving our
processes and eliminating any non-value
work
•
Removing constraints & complexity
•
Reducing costs & enhancing productivity
•
Benchmarking & sharing best practices
•
Collaborating across all East Balt locations
•
Being open to change
8
Successful Financial Performance
Successful financial results and effective
deployment of capital is the result of the
first three strategies. Financial success
allows us the right to continue to grow
and invest in our business and people by
utilizing:
•
Quality financial information that
supports strategy and performance
•
Smart resource allocation
•
Cost monitoring and strong internal
controls
•
Return on capital employed (ROCE)
•
Delivering on financial targets and
meeting customer expectations
9
Our Values…
Inspire Trust
East Balt is committed to doing business in an ethical, honest, and
responsible way. We are committed to building trusting relationships both
inside and outside the organization. Trust is earned by delivering on what
we promise.
Think & Act Like Owners
Everyone knows what it means to own a business. You spend money like it’s
your own, you make sure you’re getting a return on your investment, you treat
people like you would like to be treated. Every East Balt employee is engaged,
committed and has a vested interest in our success.
Engage the Heart & Mind
We have a sincere desire to serve, help others be successful, actively contribute to
the business and appreciate the contributions of others. Our leaders are the role
model for an engaging work environment where we capture the mental, physical and
emotional energy of our employees.
10
Our Operating Principles…
• Simplify everything we do and take work OUT of processes
• Remove obstacles and complexity
Simple
• Communicate in plain, simple to understand language
• Focus energy on key actions that produce results for our customers
and business.
• Honest and open in behavior and communications
• Share your intentions and assume positive intent
Open
• Create climate of open sharing and adopt good ideas regardless of
the source
• Introduce best practices from other parts of the Company or from
outside East Balt
• Be open to change, listen and challenge
• Identify opportunities that cut across business boundaries to provide
best customer solutions
Integrated
• Build collaborative relationships within own team and across other East
Balt locations/regions
• Consistently seek to combine resources, information and activities to
improve value, quality and/or cost effectiveness
• Seek alignment and support for common strategies
11
History &
Locations
12
History of East Balt
While working two shifts a day to get his bakery off the ground,
a young baker would spend one of those shifts in his car,
meeting with customers and calling on prospects. On one of
those daily trips he noticed a new restaurant under construction
in a suburb west of Chicago and reached out to the owner to
see if they might do business.
In just a few short minutes, the two men discovered they shared
a common approach to business. They discussed their common
belief that restaurant meals made with the highest quality
ingredients sold at a reasonable price and delivered with great
service would attract families in unheard numbers.
Louis Kuchuris, the founder of East Balt bakery, and Ray Kroc,
the founder of McDonald’s, shook hands that afternoon to
solidify a deal that would change the food landscape while
redefining how industrial bakeries operate.
Through a wonderful, 50+ year partnership with McDonald’s,
the company has expanded into a global enterprise that
supports a diverse customer base with a dynamic portfolio of
the finest baked products, including buns, bagels, biscuits,
English muffins, tortillas and breads. Today, East Balt spans
four continents, with 20 bakeries in 12 countries.
13
Worldwide Locations
•
•
Operates 20 bakeries in 12 countries both wholly-owned bakeries and
jointly-owned facilities that utilize East Balt production methods and baking
expertise.
Firmly situated in Europe, Asia, Middle East, Africa and North America to
serve customer’s growing business needs.
New Bakery in Tianjin, China
currently under construction
14
North America
•
UNITED STATES
•
•
•
•
Location: Chicago Illinois
Established in 1968
Size: 85,000 square feet
Products: Big Mac, Regular,
Quarter Pounder, Bakery Style
Bun, McRib, Angus, English
Muffins
• Line Capacity:
Line 1= 4100 doz/hr buns
Line 2= 3700 doz/hr buns
Line 3= 1860 doz/hr muffins
•
•
•
•
Name: Olympic Freightways
Location: Chicago Illinois
Established in 1968
Size: Tractors = 19
Trailers = 37
• Products: Big Mac, Regular, Quarter
Pounder, Bakery Style Bun, McRib,
Angus, English Muffins
• Direct Store Deliveries Fresh:
766 stores
• Distribution Center Deliveries Frozen:
310 stores
15
Europe
 ITALY
• Location: Bomporto
• Established in 1994
• Size: 6,000 sq. m & 500 sq.m
• Products (Frozen): Regular, Big
Mac, Big Tasty, GTA, Tortilla,
Hamburger, Hot Dog
• Products (Fresh): Mini Burger,
Hamb. Sesame, Hamburger,
Tortilla, Hot Dogs Sesame
• Line Capacity: 3,900 doz/hr Bun
Line & 600 doz/hr Tortilla Line
 UKRAINE
• Location: Dnepropetrovsk,
Ukraine
• Established in 2000
• Size: 2,000 sq. m
• Products: Hamburger buns
• Line Capacity: 2,200 doz/hr
16
Europe
 FRANCE – FLEURY
• Location: Fleury-Mérogis, France
• Established in 1991
• Size: 9 700 sq.m
• Products: Buns, Bagel and
Ciabatta
• Line Capacity:Line#1: 4 350
doz/hour – Line#2: 4410 doz/hour
 FRANCE – AIX
• Location: Aix-en-Provence,
France
• Established in 2010
• Size: 7 500 sq.m
• Products: Buns
• Line Capacity: 4200 doz/hour
17
Europe

•
•
•
•
RUSSIA
•
Location: Moscow, Russia
Established in 2009
Size: 12,000 sq.m
Products: Buns, Tortillas, Muffins, Pies,
(Liquid) Ice cream toppings
• Line Capacity:
Buns – 4400 doz/hr
Tortillas – 16000/hr
Pies – 12500/hr
Muffins – 800 doz/hr
18
TURKEY
•
•
•
•
Location: Gebze, Kocaeli
Established in 1998
Size: 3,500 sq. m
Products: Big Mac, Cesnili, Hamburger,
Irmikli McRoyal, McBeefy, McRib
Frozen, McRoyal Fresh, Mini Hot Dog,
Buns Regular, Sandvic, Susamli
• Line Capacity: 2000 doz/hr Bun Line
S. Africa
•
•
CAPE TOWN
PRETORIA
•
•
•
•
• Location: Belleville, Cape
Town
• Established in 2010
• Size: 4,886 sq. m
• Products: Big Mac, BOB,
BOB Roll, Brown GI, Low
GI Seeded Brown Roll,
McFeast, Mini Loaf,
Quarter Pounder,
Regular, Streetwise,
Superior White Bun &
Roll, Watersplit, Wheat
Germ
• Line Capacity: 2800
doz/hr Bun Line
Location: Silverton, Pretoria
Established in 2000
Size: 3,450 sq. m
Products: Big Mac, BOB, BOB
Roll, Brown GI, Low GI Seeded
Brwn Roll, McFeast, Mini Loaf,
Quarter Pounder, Regular,
Streetwise, Superior White Bun &
Roll, Watersplit, Wheat Germ Bun,
Fibre Tortilla, Tortilla, Flatbread
• Line Capacity: 3000 doz/hr Bun
Line & 900 doz/hr Tortilla Line
19
China
 SHANGHAI
• Location: Shanghai, China
• Established in 1995
• Size: 10,000 sq. m
• Products: Hamburger Buns, English
Muffins
• Line Capacity: 3000 doz/hr Bun 1700
doz/hr Muffin
 BEIJING
• Location: Beijing, China
• Established in 1994
• Size: 10,754 sq. m
• Products: Hamburger Buns
• Line Capacity: 5000 doz/hr
20
China
 SHENYANG
• Location: Shenyang, China
• Established in 2001
• Size: 8,933 sq. m
• Products: Hamburger Buns
• Line Capacity: 1500 doz/hr
 WUHAN
• Location: Wuhan, China
• Established in 2007
• Size: 2,642 sq. m
• Products: Hamburger Buns, Fancy
Bread, Dough Improver
• Line Capacity: 960 doz/hr Bun 2500
pieces/hr Bread,
200 kg/hr Dough
21
China
 ZHENGZHOU
• Location: Zhengzhou, China
• Established in 2008
• Size: 1,416 sq. m
• Products: Hamburger Buns
• Line Capacity: 800 doz/hr
 HANGZHOU
• Location: Hangzhou, China
• Established in 2011
• Size: 7,830 sq. m
• Products: Hamburger Buns
• Line Capacity: 3,000 doz/hr
22
Asia-Pacific
•
•
JAPAN
•
•
•
•
•
Location: Saitama, Tokyo
Established in 1998
Size: 11,330 sq. m
Products: Big Mac, HAIGA
Roll, Quarter Pounder,
Regular, Tatsuta Bun, English
Muffins
Line Capacity: 2 x 5000 doz/hr
Bun Lines & 1500 doz/hr EM
Line
SOUTH KOREA
• Location: Asan City, Chung
Nam
• Established in 1998
• Size: 6,085 sq. m
• Products: Big Mac, Cornmeal
Split Bun, Quarter Pounder,
Regular, Bushman Bread
• Line Capacity: 3000 doz/hr
Bun Line
23
Our
Products
24
Product Categories
Soft Rolls | English Muffins | Bagels | Hard Rolls
25
Soft Rolls
•
East Balt’s soft
rolls come in a
variety of sizes,
shapes, flavors
and toppings. Our
soft rolls are
designed for
applications
requiring a softer,
moist product to
complement the
finished sandwich.
 Oblong
Round
 Multigrain
 Oatmeal
 Whole
Meal
 Artisan
 Dill
Topped
 Funky
Roll
 Herb Bun
 Pretzel
 Sage
 Yellow
Split Top
•
Bundles




Onion
Plain
Potato
Sesame
Seed
 Hawaiian
26









Seeded
Big Burger
Double
Decker
High Calcium
Pub Bun
Roast Beef
Bun
Oat Wheat
Caraway
Rye Bun
(Oat
Topping)











Seeded
Cuban Roll
French Dinner Roll
Mini Potato
Seasoned Mini
Hoagie
Brown Rye with split
Wheat Club Roll
Wheat Honey Roll
Wheat Grain Oval
Brat Bun
Yellow Hoagie
English Muffins
•
East Balt
produces the
traditional
English muffin
with a slight
sourdough
flavor.
 Whole Grain
White
 Dill
Sourdough
 Sourdough
•
Wheat
 100% Whole
Wheat
 Wheat
27
 Multigrain
 Oat Flavor
Bagels
•
East Balt has a
wide array of bagel
types. These range
from the traditional
boiled bagel, which
is very tough and
dense, to the everpopular light and
airy bagels.
 Whole Grain
White
 Plain Bagel
 Sandwich
Bagel
•
Wheat
 Wheat-Sesame
Seed
28
 Sandwich Bagel
 Yellow
 Plain Bagel
 Sandwich Bagel
Hard Roles
•
East Balt’s hard
rolls come in a
variety of sizes,
shapes, flavors and
toppings. Our hard
rolls are designed
for applications
requiring more
body and can be
finished off with a
crispy crust.
White
 White Club
Roll
 White
Seeded
•
Wheat
 Wheat Buns
 Wheat Roll
29
 Whole Grain
 Wheat Club Roll
 Wheat Honey Roll
 Specialty
 Ciabatta
Innovation
&
Quality
30
Innovation
Innovation – Quality – Efficiency - Continuous Improvement
Key Focus
of our
Business Plan
31
Innovation
–We believe innovation is an
output of creativity. On the
product side, East Balt watches
market trends closely and is
always researching and
developing product concepts.
Throughout the history of our
company investments have been
made that ensure East Balt
remains ahead of the trend.
–We believe innovation creates
value. Our equipment and
systems are upgraded regularly,
raising efficiencies and
enhancing finished product
quality. Many of today’s
innovations are the direct result
of close interaction between East
Balt and our suppliers.
32
Commitment to Quality
•
We strive for perfection and food safety in everything we do,
with an overarching goal of exceeding customer expectations
and regulatory compliance.
•
Our quality foundation is based on sound fundamental
systems, like our formal HACCP (Hazard Analysis Critical
Control Point) principles and contamination prevention
systems. This foundation, coupled with formal pre-requisite
procedures, allows us to consistently achieve high levels of
product quality while continuously driving toward the highest
possible food safety initiatives in the industry.
•
Quality is build into each employee’s daily activities with
confirmation of systems compliance provided by formal
quarterly third-party/independent inspections at each site,
which complements our formal monthly internal inspections.
33
Commitment to Quality
•
World-class level certifications in all parts of the globe help
East Balt continuously strive for system excellence. Examples
include Baker’s Quality Seal (BQS) certification in the Unites
States; independent plant security inspections; BRC
certification in one of our plants in Europe; and formal HACCP
certification at all sites.
•
To ensure product quality, most EB sites have vision systems
that are capable of verifying product attributes and variables to
ensure consistent delivery of finished product.
•
We provide our employees with the training and tools
necessary to continuously achieve above the standard while
providing our customers with simply the best quality products
and service in the industry.
34
Customers
&
Testimonials
35
What Our Customers Are Saying…
“East Balt provided us with ideas
and input that allows us to make
systematic improvements to our
business.”
-Susan Forsell, McDonald’s
Quality Assurance
“It is our great pleasure to work with East Balt Korea on
Bushman bread, a product of great acclaim in our
Outback system. East Balt Korea has shown the best
quality and highest good safety levels and their flexibility
to react and support our operation gives us great
confidence in the relationship. We are making each
other successful.”
-Charlie Shin, Purchasing Director, Outback Steak
House Korea
“East Balt South Africa has been
responsible for a significant
improvement in our bread layer
and their support,
professionalism and customer
service has assisted KFC to
increase sales in this very
important region. The East Balt
team are professional, worldclass bakers.”
-Andre Strydom, Purchasing
Director, KFC South Africa
36

Download Report