Product Update Q4 - 2014

FOURTH QUARTER 2014
OCTOBER – DECEMBER
AGENDA
• ACCOMMODATION UPDATES
– Current Room Stock
– New Developments
• PRODUCT ENHANCEMENTS
–
–
–
–
–
New Products & Business Updates
Restaurant Updates
Event Updates
Coming Soon…
Business Closures
• DOT PROGRAMME UPDATES
–
–
–
–
CEPTS
PRIDE
Education & Training
Tourism Apprenticeship Training
CURRENT ROOM STOCK
Category
GCM
CYB
LYB
Total
2362
74
51
2487
Villas
514
102
20
636
Hotels
2056
52
88
2196
Total
4932
228
159
5319
Condos
NEW DEVELOPMENTS
Developments
Units
Rooms
Location
Completion
60
TBD
West Bay Road, GCM
October 2014
The Waterford Club
47
120
Crystal Harbor, GCM
TBD
Residences at Beach Bay
45
135
Bodden Town, GCM
On Hold
Islands Resort & Residences
67
TBD
East End
On Hold
Resort at Ivory Point
46
140
North Side, GCM
On Hold
TBD
200
East End, GCM
2015
TBD
263
West Bay Road, GCM
2016
208
West Bay Road, GCM
2017
43
East End, GCM
Completed
The Watercolors (None assigned for
short term rental)
Health City Hotel
(Hotel will only
available for patients and their
accompaniments)
Kimpton Hotel
Hilton Grand Cayman (Old Hyatt)
The Londoner (Morritts)
20
KIMPTON
SEVEN MILE BEACH, GRAND CAYMAN





Construction underway at the Kimpton Hotel Project.
263 hotel rooms and 56 residences
5 restaurants, conference space and full service space.
Project is being developed by Dart Realty.
Will be Kimpton’s first Caribbean hotel.
MARRIOTT RESORT
WEST BAY, GRAND CAYMAN
28 BLACK
ENERGY DRINK
Caribbean Beverage Holdings LTD is the exclusive distributor for 28 Black in the North Caribbean,
Florida, Italy, Switzerland and India.
28 Black is the energy drink of the new generation. Without taurine, without artificial colouring or
preservatives but with the abounding energy and touch of fruit and valuable essential elements of
the Brazilian acai berry.
Tel: (345) 546-1092
Email: [email protected]
Website: www.28blackcaymancbh.com
345 STOUT
BEER
This is a Stout with a noticeable dark rich chocolate flavour. Created with the use of specialty,
dark aromatic malts, that have been roasted and kilned longer until they acquire a dark
chocolate colour.
Brewed by: The Cayman Islands Brewery Ltd.
Tel: (345) 947-6699
Email: [email protected]
Website: www.caybrew.com
SEVEN FATHOMS RUM
LAUNCHES NATIONAL PROMOTION WITH
BAHAMA BREEZE
Seven Fathoms Rum, The Cayman Islands only first locally distilled rum, is now available in the
Bahama Breeze national restaurant chain in the US. Bahama Breeze is a national restaurant chain
with 37 locations in over 15 states across the USA.
About Bahama Breeze –The first Bahama Breeze opened its doors in 1996 in Orlando, FL, and now
operates 36 restaurants nationally. Bahama Breeze is owned by Darden Restaurants (NYSE: DRI), the
nation’s largest casual dining restaurant company. www.bahamabreeze.com | Facebook: Bahama
Breeze Island Grill
Tel: (345) 925-5379
Email: [email protected]
Website: www.caymanspirits.com
SEVEN FATHOMS RUM
CONT…
LAUNCHES NATIONAL PROMOTION WITH
BAHAMA BREEZE
Cayman Spirits Company’s Seven Fathoms Rum will be featured during Bahama Breeze’s annual
celebration of rum and fun event called ‘Rumtoberfest’. Rumtoberfest is a month-long celebration
of rum and fun at Bahama Breeze from September 22 – November 2 2014.
Tel: (345) 925-5379
Email: [email protected]
Website: www.caymanspirits.com
CAYMAN IN A NUTSHELL
TOUR OPERATOR
‘Cayman in a Nutshell’ is a local company involved in the
hospitality and tourism industry for 30+ years.
Tours include;
 Cayman in a Nutshell (Visits to various attractions)
 Chill on the Beach with Lunch
 Cayman on the Half-shell (2 hour tour)
 Fishing Charters
 Go East Express
 Private Tours
For Reservations
Tel: (345) 526-8687
Email: [email protected]
Website: www.caymaninanutshell.com
CYCLE CAYMAN’S
WEST BAY LOOP
TOUR OPERATOR
•
•
•
•
•
•
•
Tel: (345) 939-0911
Email: [email protected]
Website: www.westbayloop.com
3 Hour bicycle tours
Open 7 days a week
Start/Finish at the Cracked Conch waterfront
restaurant
Family friendly flat biking
Difficulty level-easy
All routes quiet/Traffic free
Fun history, nature and culture tour content
ISLANDLUXE
CONCIERGE SERVICES
IslandLUXE Concierge Services Ltd. is your premier choice for complete vacation concierge
services in the Cayman Islands, from vacation planning to event management and cruise
excursions.
Services






Islands Tours and Water Sports Activities
Accommodations
Villa Provisioning
Private Chef and Meal Deliveries
Spa Services
Transportation Services
Tel: (345) 929-2777
Email: [email protected]
Website: www.islandluxeconcierge.com






Overnight and Day Trips to the Sister Islands
Wedding and Special Events
Personal & Miscellaneous Services
Cruise Passenger Packages
Beach Adventure
Island Culture Tour
SNOOKLING
SEAFARER ADVENTURERS
SNOOKLING™ does not require Diver Certification or bulky equipment, after a brief 15 – 30
minute safety briefing you’re ready to follow certified tour guides on an exciting underwater
adventure. They go to one of the many dive sites where you can view and experience all that
the beautiful waters of Grand Cayman have to offer. All tours are limited to 15 snooklers.
Location
DAILY: All tours depart Royal Palms
Business Hours
8:00 AM RETURN 10:00 AM
(2hr.)
(Retail USD $97.00)
10:00 AM Return 11:00 AM
(1hr.)
(Cruise Ship Tour Retail USD $87.00)
11:00 AM Return 12:00 PM
(1hr.)
(Cruise Ship Tour Retail USD $87.00)
12:30 PM Return 2:30 PM
(2hr.)
(Retail USD $97.00)
2:30 PM Return 4:30 PM
(2hr.)
(Retail USD $97.00)
4:30 PM Return 6:30 PM
(2hr.)
(Retail USD $97.00)
Evening Sunset Dive / Cruise See Website For Details
Tel: (345) 925-8119
Email: [email protected]
Website: http://www.seafareradventurers.com
GLAMOUR ENTERPRISES
CAYMAN BRAC
Glamour Events is a full-service, event planning firm specializing in making your
celebration all you want it to be. Their services include floral, photography, dining
and catering, entertainment, travel and accommodation arrangement.
Location
44 Gerrard Smith Avenue
Business Hours
Tuesday – Thursday: 6:30pm – 1:00pm
Tel: (345) 925-6717
Email: [email protected]
Website: http://www.glamourenterprises345.com/
CAYMAN CATBOAT CLUB
WHITEHALL BAY, GEORGE TOWN
(WATERFRONT)
The Cayman Catboat Club is a non-profit Cayman Islands Cultural Preservation
Organisation
Tel: (345) 925-6717
Email: [email protected]
Website: www.catboatclub.com
GETFITR
GYM & FITNESS CENTER
GETFITR offers its members attention and a friendly atmosphere. They provide a service and not
just a facility or gym membership. When available, staff can assist and educate members in the
gym. They also offer introductory sessions at no additional cost to educate the member on how
to utilize the equipment safely and effectively. This not only increases the members motivation,
but also their confidence that they can achieve their goals and do it safely.
Location
Galleria Plaza, West Bay road
Business Hours
Monday – Friday: 5:30 am – 8:30 pm
Saturday: 8 am – 3pm
Sunday: Closed
Tel: (345) 926-3487
Email: [email protected]
Website: www.getfitr.org
BALANCE
PILATES, BARRE & FITNESS
At Balance Cayman they believe that physical movement is truly the connection between mind,
body and spirit. Balance Cayman (formerly Innovative Fitness) was originally founded in 2002 by Sue
Merren. Having worked with dedicated clientele throughout various locations on Grand Cayman
over the last several years, Sue had a vision of providing her clients with a “home away from home”
setting for their one-on-one, duet, and small group sessions. March, 2014, Sue opened the doors to
Balance Cayman ~ an intimate, professional boutique fitness studio that offers clients a serene,
friendly, results-oriented environment.
Location
Caribbean Club Plaza, West Bay road
Business Hours
By Appointment Only
Tel: (345) 326-8111
Email: [email protected]
Website: www.balancecayman.com
SCHOOL OF HOSPITALITY
STUDIES
UNIVERSITY COLLEGE OF THE CAYMAN ISLANDS
•
•
•
A new school offering studies in hospitality and tourism for Cayman Islands.
An industry driven, internationally accredited program designed to meet the existing and
future needs of the Cayman Islands tourism industry.
A one year program that will produce students qualified and competent for:
 Entry level positions
 Further studies at an associate degree level
Sectors
Food & Beverage
Lodging
Spa & Wellness
Recreation
Attractions & Events
Professional Services
Regulatory
Tel: (345) 623-8224
Email: [email protected]
Website: www.ucci.edu.ky
Careers
Cooks, Chefs, Servers, Supervisors
Front and back of house
Aesthetics, Yoga
Watersport, Golf, Boating
Sports Tourism, Historic Sites
Consultants , Marketing and Sales
Government and Education
OWEN ROBERTS INTERNATIONAL
AIRPORT (ORIA)
NEW CONSTRUCTION & UPGRADES
DEPARTURE AREA
One of the new upgrades that is proposed at ORIA is to construct a temporary 3,500 square foot
glass-wall air-conditioned structure to facilitate addition waiting area for travelers. This upgrade is
expected to be completed by December and will accommodate an additional 229 passengers. The
building will have restroom facilities.
Tel: (345) 943-7070
Email: [email protected]
Website: www.caymanairports.ky
Cont..
OWEN ROBERTS INTERNATIONAL
AIRPORT (ORIA)
NEW CONSTRUCTION & UPGRADES
IMMIGRATION ARRIVAL AREA
A new corridor was added to the entryway of the immigration
arrival area. Visitors are now protected from sun and rain
while they wait to get inside the immigration area.
Tel: (345) 943-7070
Email: [email protected]
Website: www.caymanairports.ky
GINOS PIZZERIA
CARIBBEAN CLUB PLAZA, SEVEN MILE BEACH
NEW LOCATION
Specialty
Pizza | Appetizers & Snacks | Kebabs & Subs |
Pasta, Salads & Soups
Opening Hours
Sunday – Thursday: 11am -11pm
Friday: 11am – 3am
Saturday: 11am – 1am
Tel: 943-3663 or 623-7777
Website: www.ginos.ky
GATSBY OCEAN RESTAURANT
BAR & LOUNGE
THE WHITE HOUSE, BODDEN TOWN ROAD
Operating Hours
Ocean Deck Bar, Beach & Pool
Monday – Saturday: 10am – 6pm
Sunday: 12pm – 6pm
Lunch Serving: 11am – 3pm
Tel: (345) 949 5500 or (345) 516-8401
Email: [email protected]
Website: www.thewhitehousecayman.com
SMOOTHIE KING
FORT STREET, GEORGE TOWN (FLAGSHIP BUILDING)
ADDITIONAL LOCATION
Tel: (345) 943-3400
Email: [email protected]
Website: www.smoothieking.ky
Opening Hours
Monday – Friday: 7am – 9pm
Saturday – Sunday: 9am – 9pm
CAYMAN CREPERIE
BAYSHORE MALL, GEORGE TOWN
Opening Hours
Monday – Wednesday 8:00am - 7:00pm
Thursday 8:00am – 10:00pm
Friday – Saturday 8:00am – 7:00pm
Sunday 8:00am-5:00pm
Tel: (345) 949-3355
Email: [email protected]
Website: www.caymancreperie.ky
PEPPERS SMOKEHOUSE
SEVEN MILE BEACH, WEST BAY ROAD
Specialty
Caribbean Cuisine. Authentic Jamaican Jerk Chicken,
Jerk Pork and more.
Opening Hours
Monday – Friday: 11am – 1am
Saturday – Sunday: 11am -12pm
Tel: (345) 943-3000
Website: www.peppers.ky
OVERTIME SPORTS BAR & LOUNGE
THE STRAND, WEST BAY ROAD
Specialty
Breakfast | Brunch | Burgers | Caribbean | Seafood |
Steakhouse
Opening Hours
Open 24 Hours
Tel: (345) 640-6622
Email: [email protected]
Website: www.facebook.com/overtimecayman
OSETRA BAY RESTAURANT
MORGAN’S HARBOUR, WEST BAY
NOW SERVING SUNDAY LUNCH
Dining
Monday – Saturday: 6pm – 10:30pm
Sunday: 12pm – 2:30pm
Bar and Lounges
Monday – Friday: 6pm – 1:00am
Saturday: 6pm – 12:00am
Sunday: 12pm-2:30pm
Tel: (345) 623-5100 or (345) 325-5000
Email: [email protected]
Website: www.osetrabay.com
TASTER’S CHOICE
CAFÉ & JUICE CORNER
DORCY DRIVE, GEORGE TOWN
Specialty
Caribbean Cuisine
Opening Hours
Monday – Saturday: 9am – 5:30pm
Tel: (345) 945-9113 or (345) 926-1453
LIBERTY’S RESTAURANT
REVERAND BLACKMAN ROAD, WEST BAY
NOW SERVING CHINESE FOOD
&
JERK CORNER
Specialty
Caribbean Cuisine
Opening Hours
Monday - Sunday
Lunch: 12:00pm – 3:00 pm
Dinner: 6pm – 10:00pm
Jerk Corner: Friday & Saturday: 3pm – 12am
Tel: (345) 949-3226
Website: www.ecayonline.com/view_company_information.asp?fivepm_company=1431
BEEFERS CARIBBEAN LOUNGE
SOUTH CHURCH STREET, GEORGE TOWN
Specialty
Caribbean Cuisine
Opening Hours
Monday – Thursday: 9am – 5pm
Friday - Saturday: 9am – 11pm
Tel: (345) 917-9137
Email: [email protected]
Website:
www.facebook.com/beeferscaribbeanlounge?ref=stream
ELEMENTS
ULTRA LOUNGE
THE STRAND, WEST BAY ROAD
NO LONGER IN OPERATION
CLOSED FOR BUSINESS
BEACHES
SPORTS BAR
GRAND HABOUR, RED BAY
NO LONGER IN OPERATION
CLOSED FOR BUSINESS
ROUGE LOUNGE
GRAND HABOUR, GEORGE TOWN
NO LONGER IN OPERATION
CLOSED FOR BUSINESS
JAMAICA BLUE MOUNTAIN
CAFE
GRAND HABOUR, RED BAY
NO LONGER IN OPERATION
CLOSED FOR BUSINESS
RED SNAPPER
SEAFOOD RESTAURANT
GRAND HABOUR, GEORGE TOWN
NO LONGER IN OPERATION
CLOSED FOR BUSINESS
ALEXANDER HOTEL
CAYMAN BRAC
NO LONGER IN OPERATION
CLOSED FOR BUSINESS
THE EATERY
MARKET & CAFÉ
MARY STREET, GEORGE TOWN
NO LONGER IN OPERATION
CLOSED FOR BUSINESS
CAYMAN TAFFY COMPANY
WEST SHORE PLAZA, WEST BAY
NO LONGER IN OPERATION
CLOSED FOR BUSINESS
THE KITEHOUSE
COMPASS POINT, EAST END
NO LONGER IN OPERATION
CLOSED FOR BUSINESS
WINE DOWN WITH PIZZAZZ
GOVERNOR SQUARE, WEST BAY LOCATION
NO LONGER IN OPERATION
CLOSED FOR BUSINESS
MR. BURGER
AIRPORT ROAD, GEORGE TOWN
CLOSED UNTIL FURTHER NOTICE
YOUNG IMAGE MAKERS (YIM)
WORKSHOPS EVERY SATURDAY IN OCTOBER
YIM Returns in 2015
CNCF, in partnership with CayFilm, will be offering youth a series of exciting filmmaking workshops
during October, every Saturday. Students in the Cayman Islands between 10 - 17 years of age can
sign up FREE. All workshops will be held at Mind's Eye (Miss Lassie's House) in South Sound and will
be taught by local and international film professionals.
Tel: (345) 949-5477
Email: [email protected]
Website: www.artscayman.org/young-image-makers
RESTAURANT MONTH
OCTOBER 1 – 31 2014
Enjoy dining at some of Cayman's best restaurants at value-for-money fixed prices during Cayman's
Restaurant Month 2014 from 1-31 October.
Organised by CITA and proudly sponsored by Good Taste, participating restaurants have created
delicious 2-course lunches and 3-course dinners available starting at just CI$15 for lunch and CI$29
for dinner.
It only happens once a year, so make the most of Restaurant Month Cayman 2014 and sample
Cayman's finest cuisine for a low, fixed price at one of the participating restaurants.
Tel: (345) 949-8522
Email: [email protected]
Website: www.caymangoodtaste.com/cayman-restaurant-month
LEAD AND TETHER
OCTOBER 2014 – MARCH 2015
An after school agricultural club. Managed & operated by the Department of Agriculture
Promotion of the Agriculture sector among Cayman’s youth
Student exposure to various course topics within the animal and veterinary Sciences
Open to high school students in Grand Cayman aged 13 – 18 years
How can you help?
Farmers
 Farmers can loan weaned calves and goat kids for halter breaking and exhibition at the
2015 Agricultural show.
Volunteers
 3:30 – 5:30pm twice a month (2nd & 4th Wednesdays)
 Ability to encourage and work with our youth
 Previous animal handling experience is preferable
 Must be 18 years and older
 First aid experience and older (a plus)
Tel: (345) 916-2728 or (345) 925-3920
Email: [email protected] or [email protected]
FOLK SINGERS IN CONCERT
OCTOBER 24 & 25 2014
The Cayman Islands’ Folk Singers, a company of amateur singers and musicians dedicated primarily
to preserving, celebrating and propagating the musical traditions of the Cayman Islands. The
company exists to bring to the people of the Cayman Islands folk music works of the highest
possible artistic and technical standards and production values and works that are reflective of the
Caymanian image and appreciative of our place in the Caribbean region and the wider world.
Tel: (345) 949-5477
Email: [email protected]
Website: www.artscayman.org/folk-singers
PIRATES WEEK FESTIVAL
NOVEMBER 6 – 16 2014
Pirates Week 2014 will be another eleven fun-filled days with music, street dances, competitions,
games, wonderful local food and drink, kids day, glittering parade, sports events for everyone,
Heritage days, pirate invasion and fireworks galore! There is just too much going on for you to miss
out on. For more information about schedule of events please contact the Pirates Week Office.
Tel: (345) 949-5078
Email: [email protected]
Website: http://www.piratesweekfestival.com/
INTERNATIONAL SCUBA DIVING
HALL OF FAME
OCTOBER 10 2014
The International Scuba Diving Hall of Fame is dedicated to the
pioneers of diving, celebrating their contributions in the fields of dive
travel, entertainment, art, equipment design & development,
education, exploration and adventure.
Tel: (345) 949-5477
Email: [email protected]
Website: www.artscayman.org/summer-arts-camp
MIND’S EYE TOUR
OCTOBER 11 & 25 2014
The Cayman National Cultural Foundation offers guided tours to Mind’s Eye – The Visionary World of
Miss Lassie. Visitors are able to explore the wattle and daub house where the cultural treasure lived
and view her paintings that cover the walls and ceilings. Student tours for ages 4 – 16+ are also
available. Guided tours are free and by appointment only. Tours can accommodate up to eight
people.
Hours of Operation
10am – 11am
Location
4 South Sound Road (at the intersection of Walkers Road and South Sound Road)
Tel: (345) 949-5477
Email: [email protected]
Website: http://www.artscayman.org/mind-s-eye
THE 6TH TRAVELLING
CARIBBEAN FILM SHOWCASE
OCTOBER 29 2014
The Travelling Caribbean Film Showcase (TCFS) is an annual film festival representing filmmakers
from the Caribbean, Latin America, Africa and its diasporas. The Cayman National Cultural
Foundation (CNCF) is proud to be the Organising Committee for the Cayman Islands.
On October 29th, TCFS will be making its way to our sister organization, the National Museum. A
selection from the 6th TCFS, RISE UP, will be screened in the Museum courtyard at 6:30 pm. This
poetic documentary film is directed by award-winning Argentinian cinematographer Luciano Blotta.
Tel: (345) 949-5477
Email: [email protected]
Website: www.artscayman.org
NATIONAL CATBOAT CHAMPIONSHIP
NOVEMBER 10 2014
The Camana Bay National Catboat Championship, held on
Remembrance Day, is the culmination of a series of races held
throughout the year. It’s one of the most exciting races of the year.
It’s a great event for competitors as well as spectators who will be
able to enjoy local food and music on the beach.
Catboats were introduced in Cayman in the early 1900s and are an
integral part of the maritime history of the Cayman Islands. The
handcrafted wooden boats were vital to survival in the early days of
Cayman – before modern transportation arrived. These venerable
vessels were used for turtling and fishing as well as a means of
transportation. In their heyday, they were a common sight in the
George Town Harbour and were used to unload cargo from ships and
to distribute supplies and packages to the districts. As times
progressed, however, their numbers dwindled.
Tel: (345) 949-5477
Email: [email protected]
Website: www.artscayman.org/summer-arts-camp
Time: 10:00 am
Location: Kaibo Public Beach
GIMISTORY
THE CAYMAN ISLANDS INTERNATIONAL
STORYTELLING FESTIVAL
NOVEMBER 28 – DECEMBER 6 2014
The Cayman Islands International Storytelling Festival,
better known as GIMISTORY, has been bringing
together storytellers from Cayman, the Caribbean,
North America and beyond to entertain old and young
alike. The Festival is acclaimed by those who have
attended storytelling festivals in North America and
the UK as being among the best anywhere. The
Festival takes place in parks, beaches, and even a
private backyard, all of which evoke an atmosphere of
the days of yore when storytelling was our only
entertainment.
Admission is FREE! All shows begin at 7:00 pm
Tel: (345) 949-5477
Email: [email protected]
Website: www.artscayman.org/summer-arts-camp
CAYMAN 27’S PARADE OF LIGHTS
DECEMBER 6 2014
Join an evening of celebration as beautifully lit up boats
sail into the harbour in Camana Bay. Enjoy food, drink
and a fireworks display.
Event time
6pm – 8pm
Location
Camana Bay
Tel: (345) 949 745-2739
Email: [email protected]
Website: http://www.cayman27.com.ky/about/contact-us
INTERTRUST MARATHON
DECEMBER 7 2014
The Intertrust Cayman Islands Marathon, Half-Marathon and 4-Person Relay all begin at 5am on
Sunday, 7 December 2014. The Kids Fun Run begins at 10:30am.
The Marathon course is a looped one. Walkers are welcome to walk the half marathon as the
course will be open for six (6) hours.
The relay teams are made up of four (4) persons, and can be co-ed. Each team member runs
approximately 6.5 miles. One timing chip is issued to each team, and each team member wears that
chip when he/she runs his/her leg. There will be shuttles to take runners on the relay teams
between the Start/Finish line and the Turnaround Point where the chips are exchanged.
The race begins and ends in front of Breezes by the Bay Restaurant in the beautiful Waterfront area
of George Town. Make sure you stay around for the Breezes finishers party!
Tel: (345) 623-8822
Email: [email protected]
Website: http://www.caymanislandsmarathon.com/race_info.htm
JANUARY EVENTS AT A GLANCE
CAYMAN COOKOUT
JANUARY 15 – 18 2015
TASTE OF CAYMAN FOOD AND WINE FESTIVAL
FEBRUARY 7 2015
More event details will be available in the next quarters product update
RE-BRAND OVERVIEW

CEPTS began in 2008 in a joint effort between the Cayman Islands Department of Tourism and
Department of Environment. Since the project was initiated six years ago, five preliminary tourism
partners achieved Green Globe (GG) certification through the facilitation of the CEPTS programme.

Since their initial certification four of the five properties with an exception of the Little Cayman Beach
Resort have been recertified and continue to improve their carbon footprint as well has set a shining
example as the top “Green” companies in the Cayman Islands. (Little Cayman Beach Resort withdrew
from the programme in 2013 due to limited resources. They were unable to execute GG’s new
criteria.)
Cont..
RE-BRAND OVERVIEW

With efforts to improve participation the CEPTS team have decided to develop a new proposal which
will have CEPTS branded as its own sustainable environmental programme; with its own criteria for
the Cayman Islands while gradually introducing the new companies into the GG certification process.

The CEPTS rebrand aims to;
 Continue to provide support and guidance to those properties interested in becoming (GG)
certified but to provide it at a level that is simple and much easier to attain.
 Facilitate with the increased number of sustainable initiatives on Island while highlighting and
recognising those companies that have already made an attempt to implement minor
environmental initiatives within their businesses.
 Encourage even those companies with minimal resources to be a part of the CEPTS programme.
CERTIFICATION LEVELS
Cont..
Once a company has been audited by a auditor from the Department of Environment (DOE) and their
certification level is determined they will be given a full report. The report will include information on their
current achievements as well as ways they can improve their sustainable initiatives to reach to the next
level of certification. They will be issued a decal with the year of their certification and a gift bag for their
participation.
MEMBERSHIP BENEFITS
Company Marketing
DOT Social Media & Website Promotion
Earth Day Recognition
Stingray Award Nomination
Site Visits and Consultations
Use of the CEPTS digital logo
FREE!
GREEN GLOBE
RE-CERTIFICATIONS
Green Globe requires all existing properties to undergo a desktop audits to be recertified for 2014.
Properties to be recertified are:




Compass Point Dive Resort (GCM)
Cobalt Coast Dive Resort (GCM)
Southern Cross Club (LYB)
Queen Elizabeth II Botanic Park (GCM)
GREEN INITIATVES
U-GO STATIONS
Cayman Islands becomes first Caribbean destination
to implement solar panel charging stations for
electric vehicles
Location
Governor’s Square
Supported by: Cayman Automotive
Website: www.ugostations.com/carport.html
GREEN INITIATVES
THE GUARDIAN OF THE REEF
The Guardian of the Reef — a 13-foot bronze sculpture was placed on a sandy flat in 65 feet of water
just off Lighthouse Point. The statue is a mythological creature — half ancient warrior and half
seahorse — is meant to be a beacon of marine conservation and its sinking marked the beginning of a
yearlong celebration of Divetech's 20th anniversary. The Guardian helps focus attention on ocean
conservation and introduce an initiative to raise money for an ocean-conservation programme to
educate schoolchildren in Grand Cayman about our marine resources. The concrete pedestal will
attract underwater life, coral and sponges almost immediately and begin to grow on the base.
Commissioned by: DiveTech
GREEN INITIATVES
LIONFISH CULLING
Cayman United Lionfish League (C.U.L.L.) is an
organization of divers, snorkelers, fishermen working
together to raise awareness of the need for us to
save our reefs by CULLing the highly invasive red
lionfish from them.
Supported by: Ocean Frontiers
Tel: (345) 947-7500
Email: [email protected]
Website: www.facebook.com/CullCaymanUnitedLionfishLeague
GREEN BUSINESS
GEOCAYMAN
Unlike conventional air conditioning systems,
GeoComfort geothermal systems use Cayman’s
saturated
earth
and
cooler
ground
temperatures to significantly reduce your
energy consumption for cooling your home or
office. This clean, quiet technology has been
called
“the
most
energy
efficient,
environmentally clean and cost-effective cooling
systems available today” by the Environmental
Protection Agency. With savings of up to 50%
on cooling costs and an equipment life of 3-4
times longer than conventional a/c units, using a
GeoComfort system is a win-win for both your
finances and the environment.
A Division of: NCB Group
Tel: (345) 946-9622
Email: [email protected]
Website: http://www.geocayman.ky/
Personal Responsibility In Delivering Excellence
OVERVIEW
•
Training
– Promises Training – National Security Service
– Know Your Cayman Islands – CIAA & ORIA
– Know Your Cayman Islands – Accommodation
– Know your Cayman Islands - Retail
– Promises & Know Your Cayman Islands (Open)
•
Measurement
– Destination Mystery Shopping 2014
KNOW YOUR CAYMAN
ISLANDS ( KYCI)
• Know Your Cayman Islands (KYCI)
– History, Heritage and Culture of the Cayman Islands
workshop.
–
KYCI Training
• Exit/ Entry Ports Visitor’s Enhancement Initiatives continues
– Program completed in July 2014
• Accommodation Sector
– Project Duration: May – November 2014
• Retail Sector
– Project Duration: May – November 2014
• Open (Anyone)Workshops
– Registration online
• New Teachers KYCI Tour
• Hospitality School Students (Class and Tour)
PROMISES TRAINING
• Promises Customer Service
Behavioral
– Top 10 Promises Standards
– Promises Workshops
• Open ( Anyone) workshops
• National Security Services
– 90 security officers
– 40-45 Interns
• Open workshop available
• Hospitality School Students
MEASUREMENT
• Mystery Shopping Programme
– Destination Mystery Shopping 2014
• Period – May –July 2014
• Methodology
– Cayman Islands Target Visitor Profile Analysts from USA
– Mystery Shop
• Project Completed
• Measured Top 10 Promises Behavioral Standards
• Customer Service Level - Overall Score – 84%
MEASUREMENT
• Tower Marketing Omnibus Survey
–
–
–
–
Receive Final Report
Period: June – July 2014
Methodology – Random Calls to Residents
Question 1 – Uniqueness of the Cayman Islands
Culture and Heritage
• Very/somewhat unique – 83%
– Question 2 – Customer Service Experience;
• Restaurants – Excellent/Average – 84%
• Retail Stores – Excellent/Average – 90%
• Other Business – Excellent/Average – 87%
‘CAYMAN THROUGH MY EYES’
•
•
•
Final screening event conducted June 11, 2014
Winners chosen for Junior, Middle and Senior divisions
Winners of the CTME are currently being enrolled to the
New York Film Academy (NYFA)
MINISTRY OF TOURISM
SCHOLARSHIPS
•
10 persons awarded MoT
2014 scholarships
•
Persons will be pursuing
degrees in disciplines such
as Culinary Arts, Tourism
Management and Aircraft
Maintenance
Website: www.caymanislands.ky/motscholarship/motscholarship.aspx
TOURISM AMBASSADOR
SPEAK-OFF
• 50 students from all three islands wrote a
500 word essay on promoting Experiential
Tourism in the Cayman Islands
• The top four students participated in a
speak off in September 2014
• Ms. Katherine Tatum of Layman Scott High
School emerged as the 2014-2015 Tourism
Ambassador
• As Tourism Ambassador Katherine will
participate in DoT events locally and
internationally
TOURISM CURRICULUM
INFUSION
• Work continues on the creation of a
Tourism Curriculum Infusion
•
Once completed preschool to high school
educators will have activities that promote
the hospitality industry and its importance
to Cayman’s economy
• The curriculum will be piloted at select
education centres in September 2015
MOT Tourism Apprenticeship
Training Programme
EVENT/ACTIVITIES 2014
The Ministry of Tourism Apprenticeship Training Programme
came to an end August 2014, as it was replaced by the School of
Hospitality Studies (SHS):
• For the final class (2013-2014) six (6) Caymanians were
awarded scholarship to pursue Courses in Food Preparation
and Food & Beverage combined.
• The students completed all three phases of the Course and
received pass grades both Distinction and Merit from City and
Guilds the certifying body:
2013-14 TATP STUDENTS
Cont..
EVENT/ACTIVITIES 2014
All six students pass the City & Guilds Examination as follows:
-Distinction in Food & Beverage – 6 students
-Distinction in Food Preparation – 2 students
-Merit in Food Preparation – 4 students
-Pass in Food Safety – 1 student
-Merit in Food Safety – 5 students
PRACTICAL TRAINING
The students are currently doing a minimum of 3 days of
practical training and 2 days of theoretical training.
THANK YOU!