SERVICES TO CUSTOMERS As of 01/01/2012 DESCRIPTION 1.0 1.1 1.1.1 1.1.2 1.2 1.2.1 1.2.2 2.0 2.1 2.1.1 2.1.2 2.2 2.2.1 2.2.2 2.3 3.0 (SERVICE OR FAULT) Disconnection and reconnection due to illegal extensions to and/or illegal tampering with the electrical installation Through the fuse or the miniature circuit breaker Disconnection Reconnection Through the supply line Disconnection Reconnection Disconnection and reconnection following an application by the customer Through the fuse or the miniature circuit breaker Disconnection Reconnection Through the supply line Disconnection Reconnection EAC Visit to connect consumer at new premises 5.1 5.1.1 5.1.2 5.1.3 Tampering with meter security seals or fuse holders (with or without altering their fuse) or miniature circuit breakers or the contactor and/or the Ripple Control Receiver Domestic Consumers Without investigation into electricity theft or illegal tampering With investigation into electricity theft or illegal tampering Non-domestic consumers Without investigation into electricity theft or illegal tampering With investigation into electricity theft or illegal tampering Investigation and replacement of fuse holder or miniature circuit breaker (labour and materials) Labour costs for investigation and replacement Fuse holder (labour and materials) Single phase Two phase Three phase Miniature circuit breaker (labour and materials) Single phase Two phase Three phase Investigation and replacement of damaged meter, and MRTC (Meter Repair and Test Center) testing due to consumer’s interference /actions Labour costs for investigation, replacement and testing: Single phase meter Three-phase meter Three-Phase Meter with current transformers (Metering Panel LV) 6.0 6.1 6.2 Visit for disconnection or reconnection due to non-payment Disconnection Reconnection 3.1 3.1.1 3.1.2 3.2 3.2.1 3.2.2 4.0 4.1 4.2 4.2.1 4.2.2 4.2.3 4.3 4.3.1 4.3.2 4.3.3 5.0 Note: The visit for disconnection or reconnection through the supply line is charged €81.00. CHARGE € 26.00 26.00 81.00 81.00 26.00 26.00 64.00 64.00 15.00 58.00 227.00 115.00 227.00 131.00 137.00 143.00 149.00 158.00 186.00 213.00 255.00 273.00 495.00 25.00 25.00 7.0 7.1 7.2 8.0 8.1 8.1.1 8.1.2 8.1.3 8.2 9.0 9.1 9.2 DESCRIPTION CHARGE (SERVICE OR FAULT) € Re-testing of electrical installation Re-testing of the electrical installation when a repeat of the entire testing process is required Re-testing of the electrical installation when a simple visit is required to confirm that the electrician has complied with the EAC’s recommendations and comments during the initial test Meter testing at the MRTC (Meter Repair and Test Centre) following customer’s application When the test results show that the meter is working properly Single phase meter Three-phase meter Three-phase meter with current transformer (Metering Panel LV) When the test results are outside the permitted limits Visit to customer’s premises following a request to replace a fuse and/or to reset the miniature circuit breaker During working hours (07.00 – 24.00) of the Stand-by crew Outside normal working hours (24.00 – 07.00) All the above charges are subject to VAT . 44.00 30.00 59.00 60.00 150.00 NO CHARGE 24.00 62.00
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