eac services to customers

SERVICES TO CUSTOMERS
As of 01/01/2012
DESCRIPTION
1.0
1.1
1.1.1
1.1.2
1.2
1.2.1
1.2.2
2.0
2.1
2.1.1
2.1.2
2.2
2.2.1
2.2.2
2.3
3.0
(SERVICE OR FAULT)
Disconnection and reconnection due to illegal extensions to
and/or illegal tampering with the electrical installation
Through the fuse or the miniature circuit breaker
Disconnection
Reconnection
Through the supply line
Disconnection
Reconnection
Disconnection and reconnection following an application by
the customer
Through the fuse or the miniature circuit breaker
Disconnection
Reconnection
Through the supply line
Disconnection
Reconnection
EAC Visit to connect consumer at new premises
5.1
5.1.1
5.1.2
5.1.3
Tampering with meter security seals or fuse holders (with
or without altering their fuse) or miniature circuit breakers
or the contactor and/or the Ripple Control Receiver
Domestic Consumers
Without investigation into electricity theft or illegal tampering
With investigation into electricity theft or illegal tampering
Non-domestic consumers
Without investigation into electricity theft or illegal tampering
With investigation into electricity theft or illegal tampering
Investigation and replacement of fuse holder or miniature
circuit breaker (labour and materials)
Labour costs for investigation and replacement
Fuse holder (labour and materials)
Single phase
Two phase
Three phase
Miniature circuit breaker (labour and materials)
Single phase
Two phase
Three phase
Investigation and replacement of damaged meter, and
MRTC (Meter Repair and Test Center) testing due to
consumer’s interference /actions
Labour costs for investigation, replacement and testing:
Single phase meter
Three-phase meter
Three-Phase Meter with current transformers (Metering Panel LV)
6.0
6.1
6.2
Visit for disconnection or reconnection due to non-payment
Disconnection
Reconnection
3.1
3.1.1
3.1.2
3.2
3.2.1
3.2.2
4.0
4.1
4.2
4.2.1
4.2.2
4.2.3
4.3
4.3.1
4.3.2
4.3.3
5.0
Note: The visit for disconnection or reconnection through the
supply line is charged €81.00.
CHARGE
€
26.00
26.00
81.00
81.00
26.00
26.00
64.00
64.00
15.00
58.00
227.00
115.00
227.00
131.00
137.00
143.00
149.00
158.00
186.00
213.00
255.00
273.00
495.00
25.00
25.00
7.0
7.1
7.2
8.0
8.1
8.1.1
8.1.2
8.1.3
8.2
9.0
9.1
9.2
DESCRIPTION
CHARGE
(SERVICE OR FAULT)
€
Re-testing of electrical installation
Re-testing of the electrical installation when a repeat of the entire
testing process is required
Re-testing of the electrical installation when a simple visit is
required to confirm that the electrician has complied with the EAC’s
recommendations and comments during the initial test
Meter testing at the MRTC (Meter Repair and Test Centre)
following customer’s application
When the test results show that the meter is working properly
Single phase meter
Three-phase meter
Three-phase meter with current transformer (Metering Panel LV)
When the test results are outside the permitted limits
Visit to customer’s premises following a request to replace
a fuse and/or to reset the miniature circuit breaker
During working hours (07.00 – 24.00) of the Stand-by crew
Outside normal working hours (24.00 – 07.00)
All the above charges are subject to VAT .
44.00
30.00
59.00
60.00
150.00
NO CHARGE
24.00
62.00