Making the Most of Your Health Benefits Memorial Hermann Health Insurance Company Member Booklet Houston, Texas Welcome! Member Quick Reference Guide As a member of Memorial Hermann Health Insurance Company, you have access to the high-quality, award-winning resources of the Memorial Hermann Health System. For our members that means safer, more coordinated care with better outcomes and reduced costs. Memorial Hermann Health Insurance Company Our plans encourage timely preventive care and screenings to help your doctor identify health risks before you get sick. If you have a chronic condition, doctors and care managers work as a team to manage your health – and your healthcare costs. Your Memorial Hermann Health Insurance Plan gives you access to 12 hospitals, nearly 100 urgent care and walk-in facilities, and doctors from every specialty, who are united in a common commitment to coordinated health care and patient safety. They practice evidence-based medicine proven to result in better outcomes and shorter hospital stays. Because we’re a local health insurance company, we’re right here in Houston when you need us. We’ve prepared this booklet to put our healthcare resources at your fingertips. Questions? We’re here to help. Visit our website at healthplan.memorialhermann.org, or call customer service at 713-338-4683 or toll free at 1-888-594-0671. Website: healthplan.memorialhermann.org Customer Service: 1-888-594-0671 or 713-338-4683 Complaints: 1-888-594-0671 or 713-338-4683 Utilization Review or Medical Management: 1-888-252-7680 Prescription Drug Information Caremark Website: caremark.com Prescription Drug Customer Service: 1-800-552-8159 Preferred Drug Questions: 1-800-552-8159 Behavioral Health Information LifeSynch Website: lifesynch.com LifeSynch Behavioral Health Customer Care: 1-800-777-6330 How to Find a Provider To find one of Memorial Hermann’s trusted providers, members can access our Web provider search at mhhealthplan.org or they can contact our Customer Service department at 713-338-4683 or 1-888-594-0671 or visit mhhealthplan.org How to Request a New ID Card To request a new ID Card, please contact Memorial Hermann Health Insurance Company Customer Service at 1-888-594-0671 or 713-338-4683. Members can also request a new ID card on our website, healthplan.memorialhermann.org, under the quick links section. Recognition of Memorial Hermann Health System: • National Health System Patient Safety Leadership Award • America’s 50 Best Hospitals by Healthgrades® • America’s 100 Top Hospitals by Truven Health We’ve Got Houston Covered Conroe 336 45 59 249 290 1960 6 1960 6 GEORGE BUSH INTERCONTINENTAL AIRPORT 45 290 10 8 10 10 90A 610 225 610 99 59 HOBBY AIRPORT 288 ELLINGTON FIELD 8 45 6 Hospitals Specialty Care Convenient Care Urgent Care 6 LBJ SPACE CENTER 146 In-Network Hospitals PROVIDER ADDRESS CIT Y/ZIP Angleton-Danbury General Hospital 132 E Hospital Dr Angleton, TX 77515 979-849-7721 El Campo Memorial Hospital 303 Sandy Corner Rd El Campo, TX 77437 979-543-6251 Memorial Hermann Northwest Hospital 1635 North Loop W Houston, TX 77008 713-867-2000 IRONMAN Sports Medicine Institute Memorial City 929 Gessner Rd B, Ste 101 Houston, TX 77024 713-242-2270 Memorial Hermann Heart & Vascular Institute-Memorial City 921 Gessner Rd Houston, TX 77024 713-227-3422 Memorial Hermann Memorial City Medical Center 921 Gessner Rd Houston, TX 77024 713-242-3000 Women’s Memorial Hermann Memorial City Hospital 929 Gessner Rd Houston, TX 77024 713-242-3000 Children’s Memorial Hermann Hospital 6411 Fannin St Houston, TX 77030 713-704-4000 IRONMAN Sports Medicine Institute at the Texas Medical Center 6400 Fannin St Houston, TX 77030 713-704-2200 Memorial Hermann Heart & Vascular Institute-Texas Medical Center 6411 Fannin St Houston, TX 77030 713-704-4000 Memorial Hermann-Texas Medical Center 6411 Fannin St Houston, TX 77030 713-704-4000 Mischer Neuroscience Institute 6411 Fannin St Houston, TX 77030 713-704-4000 TIRR Memorial Hermann 1333 Moursund St Houston, TX 77030 713-799-5000 MD Anderson Cancer Center 1515 Holcombe Blvd Houston, TX 77030 713-792-6161 Memorial Hermann Heart & Vascular Institute-Southwest 7787 Southwest Fwy Houston, TX 77074 713-456-5000 Memorial Hermann Southwest Hospital 7600 Beechnut St Houston, TX 77074 713-456-5000 Memorial Hermann Prevention and Recovery Center (PaRC) 3043 Gessner Houston, TX 77080 713-939-7272 Memorial Hermann Southeast Hospital 11800 Astoria Blvd Houston, TX 77089 281-929-6100 Women’s Memorial Hermann The Woodlands Hospital 9250 Pinecroft Dr Houston, TX 77380 713-897-2300 Memorial Hermann Northeast Hospital 18951 N Memorial Dr Humble, TX 77338 281-540-7700 Huntsville Memorial Hospital 110 Memorial Hospital Dr Huntsville, TX 77340 936-291-3411 Memorial Hermann Rehabilitation Hospital-Katy 21720 Kingsland Blvd Katy, TX 77450 281-579-5555 Memorial Hermann Katy Hospital 23900 Katy Freeway Katy, TX 77494 281-644-7000 Memorial Hermann Sugar Land Hospital 17500 W Grand Pkwy S Sugar Land, TX 77479 281-725-5000 IRONMAN Sports Medicine Institute at The Woodlands 9305 Pinecroft Dr, Ste 450 The Woodlands, TX 77380 713-897-7930 Memorial Hermann The Woodlands Hospital 9250 Pinecroft Dr The Woodlands, TX 77380 713-897-2300 Tomball Regional Medical Center 605 Holderrieth Blvd Tomball, TX 77375 281-401-7500 Gulf Coast Medical Center-Wharton 10141 US 59 Hwy Wharton, TX 77488 979-532-2500 Visit healthplan.memorialhermann.org for the most current list of in-network locations Insurance coverage is underwritten by Memorial Hermann Health Insurance Company. Memorial Hermann Health Insurance Company and the Memorial Hermann Health Insurance Company logo are registered trademarks of Memorial Hermann Health System. Copyright © 2014 Memorial Hermann Health System. All rights reserved. TIRR is a registered trademark of TIRR Foundation. PHONE Urgent and Convenient Care Facilities PROVIDER ADDRESS CIT Y/ZIP CVS Minute Clinic CVS Minute Clinic Excel Urgent Care RediClinic - Cypress Walgreens Take Care Clinic Concentra Urgent Care CVS Minute Clinic Walgreens Take Care Clinic Wellnow Health Urgent Care Friendswood Urgent Care RediClinic - Friendswood Concentra Urgent Care Doctors Express Urgent Care - Houston Medical Care CVS Minute Clinic Neighborhood Health Center (Northwest) Normandy Urgent Care Center Concentra Urgent Care Walgreens Take Care Clinic Walgreens Take Care Clinic Concentra Urgent Care Concentra Urgent Care Concentra Urgent Care Memorial Hermann Convenient Care Center Concentra Urgent Care Concentra Urgent Care EnTrust Immediate Care RediClinic - Bunker Hill CVS Minute Clinic Walgreens Take Care Clinic RediClinic - Fountainview Concentra Urgent Care Walgreens Take Care Clinic Nightlight Pediatric Urgent Care - CyFair CVS Minute Clinic Doctors Express Urgent Care NextCare Urgent Care - FM 1960 RediClinic - Louetta Concentra Urgent Care Neighborhood Health Center (Southwest) West Oaks Urgent Care Center Concentra Urgent Care CVS Minute Clinic Doctors Express Urgent Care Walgreens Take Care Clinic Medinet Urgent Care Walgreens Take Care Clinic Beamer Urgent Care Excel Urgent Care RediClinic - Alabama St 3705 FM 1488 26265 Northwest Fwy 25801 US Hwy 290 24224 Northwest Fwy 16211 Spring Cypress Rd 125 East 8th St 3505 Center Rd 3300 Center St 676 FM 517 W 1305 W Parkwood Ave, Ste A-101 701 W Parkwood Ave 2004 Leeland 5568 Weslayan St 1003 Richmond Ave 1800 W 26th St, Ste 103 779 Normandy St, Ste 114 8505 Gulf Freeway, Ste F 1215 West 43rd St 1919 W Gray St 10909 I10 East Fwy 8799 N Loop East Ste 110 6360 W Sam Houston Pkwy N, Ste 200 14201 E Sam Houston Pkwy N 9321 Kirby 1000 N Post Oak Bldg G, Ste 100 9778 Katy Fwy, Ste 100 9710 Katy Fwy 5402 Westheimer Rd, Ste K 5200 Westheimer 2660 Fountainview 401 Greens Rd 16185 Space Center Blvd 19708 Northwest Fwy, Ste 500 5603 FM 1960 W 10850 Louetta Rd, Ste 1500 10906 FM 1960 W 10919 Louetta Rd 6545 Southwest Fwy 7600 Beechnut St, Ste A 2150 Hwy 6 S, Ste 100 12345 Katy Fwy 15010 Memorial Dr 14629 Memorial Dr 2808 Gessner Dr 9130 Hwy 6 S 6768 Hwy 6 S 10851 Scarsdale Blvd, Ste 130 19450 Katy Freeway 1701 W Alabama St Conroe, TX 77384 Cypress, TX 77429 Cypress, TX 77429 Cypress, TX 77429 Cypress, TX 77429 Deer Park, TX 77536 Deer Park, TX 77536 Deer Park, TX 77536 Dickinson, TX 77539 Friendswood, TX 77546 Friendswood, TX 77546 Houston, TX 77003 Houston, TX 77005 Houston, TX 77006 Houston, TX 77008 Houston, TX 77015 Houston, TX 77017 Houston, TX 77018 Houston, TX 77019 Houston, TX 77029 Houston, TX 77029 Houston, TX 77041 Houston, TX 77044 Houston, TX 77054 Houston, TX 77055 Houston, TX 77055 Houston, TX 77055 Houston, TX 77056 Houston, TX 77056 Houston, TX 77057 Houston, TX 77060 Houston, TX 77062 Houston, TX 77065 Houston, TX 77069 Houston, TX 77070 Houston, TX 77070 Houston, TX 77070 Houston, TX 77074 Houston, TX 77074 Houston, TX 77077 Houston, TX 77079 Houston, TX 77079 Houston, TX 77079 Houston, TX 77080 Houston, TX 77083 Houston, TX 77083 Houston, TX 77089 Houston, TX 77094 Houston, TX 77098 Visit healthplan.memorialhermann.org for the most current list of in-network locations PHONE 1-866-389-2727 1-866-389-2727 281-304-1100 281-758-2282 1-866-825-3227 1-866-944-6046 1-866-389-2727 1-866-825-3227 713-482-4535 281-648-4800 281-947-0018 1-866-944-6046 713-666-7050 1-866-389-2727 713-957-8400 713-453-8900 1-866-944-6046 1-866-825-3227 1-866-825-3227 1-866-944-6046 1-866-944-6046 1-866-944-6046 281-436-8800 1-866-944-6046 1-866-944-6046 713-468-7845 713-932-8800 1-866-389-2727 1-866-825-3227 713-343-2679 1-866-944-6046 1-866-825-3227 713-957-2020 1-866-389-2727 281-320-2338 281-477-7490 281-251-1800 1-866-944-6046 713-456-4280 281-496-4948 1-866-944-6046 1-866-389-2727 281-589-8500 1-866-825-3227 281-564-3300 1-866-825-3227 281-481-9595 281-829-9900 713-522-3200 Urgent and Convenient Care Facilities continued PROVIDER ADDRESS CIT Y/ZIP Neighborhood Health Center (Northeast) RediClinic - Humble - FM 1960 Walgreens Take Care Clinic CVS Minute Clinic CVS Minute Clinic Katy Urgent Care Center Walgreens Take Care Clinic CVS Minute Clinic RediClinic - Grand Parkway RediClinic - Katy Kingwood Urgent Care Nextcare Urgent Care - Kingwood RediClinic - Humble - Kingwood Texas Family Medical & Minor Emergency Center Options Urgent Care & Wellness Center RediClinic - League City Excel Urgent Care RediClinic - Missouri City Nextcare Urgent Care - Montgomery Immediate Medical Care Pasadena Urgent Care, PA RediClinic - Pasadena CVS Minute Clinic CVS Minute Clinic Pearland Healthcare Center Prime Urgent Care RediClinic - Pearland Walgreens Take Care Clinic Walgreens Take Care Clinic CVS Minute Clinic CVS Minute Clinic CVS Minute Clinic CVS Minute Clinic CVS Minute Clinic RediClinic - Spring Oaks Urgent Care, PA Walgreens Take Care Clinic Nightlight Pediatric Urgent Care - Sugar Land CVS Minute Clinic Next Level Urgent Care Physicians at Sugar Creek RediClinic - Highway 6 RediClinic - Sugar Land Southwest Urgent Care RediClinic - The Woodlands (Kuykenhahl) RediClinic - The Woodlands (FM 1488) Walgreens Take Care Clinic CVS Minute Clinic RediClinic - Tomball 9813 Memorial Blvd, Ste H 7405 FM 1960 E 7440 FM 1960 W 8000 N Sam Houston Pkwy E 3103 N Fry Rd 21700 Kingsland Blvd, Ste 104 411 S Mason Rd 602 W Grand Pkwy S 6711 S Fry Rd 25675 Nelson Way 2601 W Lake Houston Pkwy 1331 North Park Dr 4303 Kingwood Dr 1331 North Park Dr 208 Oak Dr S, Ste 502 2955 Gulf Fwy 6840 Highway 6 8900 Highway 6, Ste 120 15320 Hwy 105 W, Ste 120 1202 NASA Pkwy 6825 Spencer Hwy 6210 Fairmont Pkwy 2900 Broadway St 9522 Broadway St 2404 Smith Ranch Rd, Ste 200 2510 Smith Ranch Rd, Ste 102 2805 Business Ctr Dr 8430 Broadway St 24917 FM 1314 1410 Crabb River Rd 2800 Bayport Blvd 24802 Aldine Westfield 8754 Spring Cypress Rd 25110 Grogans Mill Rd 130 Sawdust Rd 25410 Interstate 45 N 19710 Holzwarth Rd 15551 Southwest Fwy 16515 Lexington Blvd 16902 Southwest Fwy, Ste 108 14023 Southwest Freeway 530 Highway 6 19900 Southwest Fwy 19875 Southwest Fwy, Ste 100 10777 Kuykendahl Rd 3601 FM 1488 8000 Research Forest Dr 24048 Kuykendahl Rd 28520 Tomball Pkwy Humble, TX 77338 Humble, TX 77346 Humble, TX 77346 Humble, TX 77396 Katy, TX 77449 Katy, TX 77450 Katy, TX 77450 Katy, TX 77494 Katy, TX 77494 Katy, TX 77494 Kingwood, TX 77339 Kingwood, TX 77339 Kingwood, TX 77339 Kingwood, TX 77339 Lake Jackson, TX 77566 League City, TX 77573 Missouri City, TX 77459 Missouri City, TX 77459 Montgomery, TX 77356 Nassau Bay, TX 77058 Pasadena, TX 77505 Pasadena, TX 77505 Pearland, TX 77581 Pearland, TX 77584 Pearland, TX 77584 Pearland, TX 77584 Pearland, TX 77584 Pearland, TX 77584 Porter, TX 77365 Richmond, TX 77469 Seabrook, TX 77586 Spring, TX 77379 Spring, TX 77379 Spring, TX 77380 Spring, TX 77380 Spring, TX 77386 Spring, TX 77388 Sugar Land, TX 77478 Sugar Land, TX 77479 Sugar Land, TX 77479 Sugar Land, TX 77479 Sugar Land, TX 77479 Sugar Land, TX 77479 Sugar Land, TX 77479 The Woodlands, TX 77382 The Woodlands, TX 77382 The Woodlands, TX 77382 Tomball, TX 77375 Tomball, TX 77375 Visit healthplan.memorialhermann.org for the most current list of in-network locations PHONE 281-319-8500 281-913-7255 1-866-825-3227 1-866-389-2727 1-866-389-2727 281-829-6570 1-866-825-3227 1-866-389-2727 281-395-5080 281-347-7700 281-360-7502 281-359-5330 281-358-0013 281-359-5330 979-285-2273 281-337-7351 281-403-3660 281-778-0602 936-582-5660 281-335-0606 281-741-0070 832-775-0165 1-866-389-2727 1-866-389-2727 713-436-4333 713-340-3111 713-436-5208 1-866-825-3227 1-866-825-3227 1-866-389-2727 1-866-389-2727 1-866-389-2727 1-866-389-2727 1-866-389-2727 281-419-3162 281-363-5600 1-866-825-3227 281-325-1010 1-866-389-2727 281-201-0657 281-325-4100 281-325-0311 281-341-8330 281-545-2323 281-907-4104 936-321-9030 1-866-825-3227 1-866-389-2727 281-255-3085 Insurance coverage is underwritten by Memorial Hermann Health Insurance Company. Memorial Hermann Health Insurance Company and the Memorial Hermann Health Insurance Company logo are registered trademarks of Memorial Hermann Health System. Copyright ©2014 Memorial Hermann Health System. All rights reserved. 4406321
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