Member Booklet - Memorial Hermann Health Solutions

Making the Most of Your Health Benefits
Memorial Hermann
Health Insurance Company
Member Booklet
Houston, Texas
Welcome!
Member Quick Reference Guide
As a member of Memorial Hermann Health Insurance Company,
you have access to the high-quality, award-winning resources of
the Memorial Hermann Health System. For our members that
means safer, more coordinated care with better outcomes and
reduced costs.
Memorial Hermann Health Insurance Company
Our plans encourage timely preventive care and screenings to help
your doctor identify health risks before you get sick. If you have a
chronic condition, doctors and care managers work as a team to
manage your health – and your healthcare costs.
Your Memorial Hermann Health Insurance Plan gives you access
to 12 hospitals, nearly 100 urgent care and walk-in facilities,
and doctors from every specialty, who are united in a common
commitment to coordinated health care and patient safety. They
practice evidence-based medicine proven to result
in better outcomes and shorter hospital stays.
Because we’re a local health insurance company, we’re right here
in Houston when you need us. We’ve prepared this booklet to put
our healthcare resources at your fingertips.
Questions?
We’re here to help. Visit our website at
healthplan.memorialhermann.org, or call
customer service at 713-338-4683 or
toll free at 1-888-594-0671.
Website: healthplan.memorialhermann.org
Customer Service: 1-888-594-0671 or 713-338-4683
Complaints: 1-888-594-0671 or 713-338-4683
Utilization Review or Medical Management: 1-888-252-7680
Prescription Drug Information
Caremark
Website: caremark.com
Prescription Drug Customer Service: 1-800-552-8159
Preferred Drug Questions: 1-800-552-8159
Behavioral Health Information
LifeSynch
Website: lifesynch.com
LifeSynch Behavioral Health Customer Care: 1-800-777-6330
How to Find a Provider
To find one of Memorial Hermann’s trusted providers, members
can access our Web provider search at mhhealthplan.org or
they can contact our Customer Service department at
713-338-4683 or 1-888-594-0671 or visit mhhealthplan.org
How to Request a New ID Card
To request a new ID Card, please contact
Memorial Hermann Health Insurance Company
Customer Service at 1-888-594-0671 or 713-338-4683.
Members can also request a new ID card on our website,
healthplan.memorialhermann.org, under the quick links section.
Recognition of Memorial Hermann Health System:
• National Health System Patient Safety Leadership Award
• America’s 50 Best Hospitals by Healthgrades®
• America’s 100 Top Hospitals by Truven Health
We’ve Got Houston Covered
Conroe
336
45
59
249
290
1960
6
1960
6
GEORGE BUSH
INTERCONTINENTAL
AIRPORT
45
290
10
8
10
10
90A
610
225
610
99
59
HOBBY
AIRPORT
288
ELLINGTON
FIELD
8
45
6
Hospitals
Specialty Care
Convenient Care
Urgent Care
6
LBJ
SPACE
CENTER
146
In-Network Hospitals
PROVIDER
ADDRESS
CIT Y/ZIP
Angleton-Danbury General Hospital
132 E Hospital Dr
Angleton, TX 77515
979-849-7721
El Campo Memorial Hospital
303 Sandy Corner Rd
El Campo, TX 77437
979-543-6251
Memorial Hermann Northwest Hospital
1635 North Loop W
Houston, TX 77008
713-867-2000
IRONMAN Sports Medicine Institute Memorial City
929 Gessner Rd B, Ste 101
Houston, TX 77024
713-242-2270
Memorial Hermann Heart & Vascular Institute-Memorial City
921 Gessner Rd
Houston, TX 77024
713-227-3422
Memorial Hermann Memorial City Medical Center
921 Gessner Rd
Houston, TX 77024
713-242-3000
Women’s Memorial Hermann Memorial City Hospital
929 Gessner Rd
Houston, TX 77024
713-242-3000
Children’s Memorial Hermann Hospital
6411 Fannin St
Houston, TX 77030
713-704-4000
IRONMAN Sports Medicine Institute at the Texas Medical Center
6400 Fannin St
Houston, TX 77030
713-704-2200
Memorial Hermann Heart & Vascular Institute-Texas Medical Center
6411 Fannin St
Houston, TX 77030
713-704-4000
Memorial Hermann-Texas Medical Center
6411 Fannin St
Houston, TX 77030
713-704-4000
Mischer Neuroscience Institute
6411 Fannin St
Houston, TX 77030
713-704-4000
TIRR Memorial Hermann
1333 Moursund St
Houston, TX 77030
713-799-5000
MD Anderson Cancer Center
1515 Holcombe Blvd
Houston, TX 77030
713-792-6161
Memorial Hermann Heart & Vascular Institute-Southwest
7787 Southwest Fwy
Houston, TX 77074
713-456-5000
Memorial Hermann Southwest Hospital
7600 Beechnut St
Houston, TX 77074
713-456-5000
Memorial Hermann Prevention and Recovery Center (PaRC)
3043 Gessner
Houston, TX 77080
713-939-7272
Memorial Hermann Southeast Hospital
11800 Astoria Blvd
Houston, TX 77089
281-929-6100
Women’s Memorial Hermann The Woodlands Hospital
9250 Pinecroft Dr
Houston, TX 77380
713-897-2300
Memorial Hermann Northeast Hospital
18951 N Memorial Dr
Humble, TX 77338
281-540-7700
Huntsville Memorial Hospital
110 Memorial Hospital Dr
Huntsville, TX 77340
936-291-3411
Memorial Hermann Rehabilitation Hospital-Katy
21720 Kingsland Blvd
Katy, TX 77450
281-579-5555
Memorial Hermann Katy Hospital
23900 Katy Freeway
Katy, TX 77494
281-644-7000
Memorial Hermann Sugar Land Hospital
17500 W Grand Pkwy S
Sugar Land, TX 77479
281-725-5000
IRONMAN Sports Medicine Institute at The Woodlands
9305 Pinecroft Dr, Ste 450
The Woodlands, TX 77380
713-897-7930
Memorial Hermann The Woodlands Hospital
9250 Pinecroft Dr
The Woodlands, TX 77380
713-897-2300
Tomball Regional Medical Center
605 Holderrieth Blvd
Tomball, TX 77375
281-401-7500
Gulf Coast Medical Center-Wharton
10141 US 59 Hwy
Wharton, TX 77488
979-532-2500
Visit healthplan.memorialhermann.org for the most current list of in-network locations
Insurance coverage is underwritten by Memorial Hermann Health Insurance Company. Memorial Hermann Health Insurance Company
and the Memorial Hermann Health Insurance Company logo are registered trademarks of Memorial Hermann Health System.
Copyright © 2014 Memorial Hermann Health System. All rights reserved.
TIRR is a registered trademark of TIRR Foundation.
PHONE
Urgent and Convenient Care Facilities
PROVIDER
ADDRESS
CIT Y/ZIP
CVS Minute Clinic
CVS Minute Clinic
Excel Urgent Care
RediClinic - Cypress
Walgreens Take Care Clinic
Concentra Urgent Care
CVS Minute Clinic
Walgreens Take Care Clinic
Wellnow Health Urgent Care
Friendswood Urgent Care
RediClinic - Friendswood
Concentra Urgent Care
Doctors Express Urgent Care - Houston Medical Care
CVS Minute Clinic
Neighborhood Health Center (Northwest)
Normandy Urgent Care Center
Concentra Urgent Care
Walgreens Take Care Clinic
Walgreens Take Care Clinic
Concentra Urgent Care
Concentra Urgent Care
Concentra Urgent Care
Memorial Hermann Convenient Care Center
Concentra Urgent Care
Concentra Urgent Care
EnTrust Immediate Care
RediClinic - Bunker Hill
CVS Minute Clinic
Walgreens Take Care Clinic
RediClinic - Fountainview
Concentra Urgent Care
Walgreens Take Care Clinic
Nightlight Pediatric Urgent Care - CyFair
CVS Minute Clinic
Doctors Express Urgent Care
NextCare Urgent Care - FM 1960
RediClinic - Louetta
Concentra Urgent Care
Neighborhood Health Center (Southwest)
West Oaks Urgent Care Center
Concentra Urgent Care
CVS Minute Clinic
Doctors Express Urgent Care
Walgreens Take Care Clinic
Medinet Urgent Care
Walgreens Take Care Clinic
Beamer Urgent Care
Excel Urgent Care
RediClinic - Alabama St
3705 FM 1488
26265 Northwest Fwy
25801 US Hwy 290
24224 Northwest Fwy
16211 Spring Cypress Rd
125 East 8th St
3505 Center Rd
3300 Center St
676 FM 517 W
1305 W Parkwood Ave, Ste A-101
701 W Parkwood Ave
2004 Leeland
5568 Weslayan St
1003 Richmond Ave
1800 W 26th St, Ste 103
779 Normandy St, Ste 114
8505 Gulf Freeway, Ste F
1215 West 43rd St
1919 W Gray St
10909 I10 East Fwy
8799 N Loop East Ste 110
6360 W Sam Houston Pkwy N, Ste 200
14201 E Sam Houston Pkwy N
9321 Kirby
1000 N Post Oak Bldg G, Ste 100
9778 Katy Fwy, Ste 100
9710 Katy Fwy
5402 Westheimer Rd, Ste K
5200 Westheimer
2660 Fountainview
401 Greens Rd
16185 Space Center Blvd
19708 Northwest Fwy, Ste 500
5603 FM 1960 W
10850 Louetta Rd, Ste 1500
10906 FM 1960 W
10919 Louetta Rd
6545 Southwest Fwy
7600 Beechnut St, Ste A
2150 Hwy 6 S, Ste 100
12345 Katy Fwy
15010 Memorial Dr
14629 Memorial Dr
2808 Gessner Dr
9130 Hwy 6 S
6768 Hwy 6 S
10851 Scarsdale Blvd, Ste 130
19450 Katy Freeway
1701 W Alabama St
Conroe, TX 77384
Cypress, TX 77429
Cypress, TX 77429
Cypress, TX 77429
Cypress, TX 77429
Deer Park, TX 77536
Deer Park, TX 77536
Deer Park, TX 77536
Dickinson, TX 77539
Friendswood, TX 77546
Friendswood, TX 77546
Houston, TX 77003
Houston, TX 77005
Houston, TX 77006
Houston, TX 77008
Houston, TX 77015
Houston, TX 77017
Houston, TX 77018
Houston, TX 77019
Houston, TX 77029
Houston, TX 77029
Houston, TX 77041
Houston, TX 77044
Houston, TX 77054
Houston, TX 77055
Houston, TX 77055
Houston, TX 77055
Houston, TX 77056
Houston, TX 77056
Houston, TX 77057
Houston, TX 77060
Houston, TX 77062
Houston, TX 77065
Houston, TX 77069
Houston, TX 77070
Houston, TX 77070
Houston, TX 77070
Houston, TX 77074
Houston, TX 77074
Houston, TX 77077
Houston, TX 77079
Houston, TX 77079
Houston, TX 77079
Houston, TX 77080
Houston, TX 77083
Houston, TX 77083
Houston, TX 77089
Houston, TX 77094
Houston, TX 77098
Visit healthplan.memorialhermann.org for the most current list of in-network locations
PHONE
1-866-389-2727
1-866-389-2727
281-304-1100
281-758-2282
1-866-825-3227
1-866-944-6046
1-866-389-2727
1-866-825-3227
713-482-4535
281-648-4800
281-947-0018
1-866-944-6046
713-666-7050
1-866-389-2727
713-957-8400
713-453-8900
1-866-944-6046
1-866-825-3227
1-866-825-3227
1-866-944-6046
1-866-944-6046
1-866-944-6046
281-436-8800
1-866-944-6046
1-866-944-6046
713-468-7845
713-932-8800
1-866-389-2727
1-866-825-3227
713-343-2679
1-866-944-6046
1-866-825-3227
713-957-2020
1-866-389-2727
281-320-2338
281-477-7490
281-251-1800
1-866-944-6046
713-456-4280
281-496-4948
1-866-944-6046
1-866-389-2727
281-589-8500
1-866-825-3227
281-564-3300
1-866-825-3227
281-481-9595
281-829-9900
713-522-3200
Urgent and Convenient Care Facilities continued
PROVIDER
ADDRESS
CIT Y/ZIP
Neighborhood Health Center (Northeast)
RediClinic - Humble - FM 1960
Walgreens Take Care Clinic
CVS Minute Clinic
CVS Minute Clinic
Katy Urgent Care Center
Walgreens Take Care Clinic
CVS Minute Clinic
RediClinic - Grand Parkway
RediClinic - Katy
Kingwood Urgent Care
Nextcare Urgent Care - Kingwood
RediClinic - Humble - Kingwood
Texas Family Medical & Minor Emergency Center
Options Urgent Care & Wellness Center
RediClinic - League City
Excel Urgent Care
RediClinic - Missouri City
Nextcare Urgent Care - Montgomery
Immediate Medical Care
Pasadena Urgent Care, PA
RediClinic - Pasadena
CVS Minute Clinic
CVS Minute Clinic
Pearland Healthcare Center
Prime Urgent Care
RediClinic - Pearland
Walgreens Take Care Clinic
Walgreens Take Care Clinic
CVS Minute Clinic
CVS Minute Clinic
CVS Minute Clinic
CVS Minute Clinic
CVS Minute Clinic
RediClinic - Spring
Oaks Urgent Care, PA
Walgreens Take Care Clinic
Nightlight Pediatric Urgent Care - Sugar Land
CVS Minute Clinic
Next Level Urgent Care
Physicians at Sugar Creek
RediClinic - Highway 6
RediClinic - Sugar Land
Southwest Urgent Care
RediClinic - The Woodlands (Kuykenhahl)
RediClinic - The Woodlands (FM 1488)
Walgreens Take Care Clinic
CVS Minute Clinic
RediClinic - Tomball
9813 Memorial Blvd, Ste H
7405 FM 1960 E
7440 FM 1960 W
8000 N Sam Houston Pkwy E
3103 N Fry Rd
21700 Kingsland Blvd, Ste 104
411 S Mason Rd
602 W Grand Pkwy S
6711 S Fry Rd
25675 Nelson Way
2601 W Lake Houston Pkwy
1331 North Park Dr
4303 Kingwood Dr
1331 North Park Dr
208 Oak Dr S, Ste 502
2955 Gulf Fwy
6840 Highway 6
8900 Highway 6, Ste 120
15320 Hwy 105 W, Ste 120
1202 NASA Pkwy
6825 Spencer Hwy
6210 Fairmont Pkwy
2900 Broadway St
9522 Broadway St
2404 Smith Ranch Rd, Ste 200
2510 Smith Ranch Rd, Ste 102
2805 Business Ctr Dr
8430 Broadway St
24917 FM 1314
1410 Crabb River Rd
2800 Bayport Blvd
24802 Aldine Westfield
8754 Spring Cypress Rd
25110 Grogans Mill Rd
130 Sawdust Rd
25410 Interstate 45 N
19710 Holzwarth Rd
15551 Southwest Fwy
16515 Lexington Blvd
16902 Southwest Fwy, Ste 108
14023 Southwest Freeway
530 Highway 6
19900 Southwest Fwy
19875 Southwest Fwy, Ste 100
10777 Kuykendahl Rd
3601 FM 1488
8000 Research Forest Dr
24048 Kuykendahl Rd
28520 Tomball Pkwy
Humble, TX 77338
Humble, TX 77346
Humble, TX 77346
Humble, TX 77396
Katy, TX 77449
Katy, TX 77450
Katy, TX 77450
Katy, TX 77494
Katy, TX 77494
Katy, TX 77494
Kingwood, TX 77339
Kingwood, TX 77339
Kingwood, TX 77339
Kingwood, TX 77339
Lake Jackson, TX 77566
League City, TX 77573
Missouri City, TX 77459
Missouri City, TX 77459
Montgomery, TX 77356
Nassau Bay, TX 77058
Pasadena, TX 77505
Pasadena, TX 77505
Pearland, TX 77581
Pearland, TX 77584
Pearland, TX 77584
Pearland, TX 77584
Pearland, TX 77584
Pearland, TX 77584
Porter, TX 77365
Richmond, TX 77469
Seabrook, TX 77586
Spring, TX 77379
Spring, TX 77379
Spring, TX 77380
Spring, TX 77380
Spring, TX 77386
Spring, TX 77388
Sugar Land, TX 77478
Sugar Land, TX 77479
Sugar Land, TX 77479
Sugar Land, TX 77479
Sugar Land, TX 77479
Sugar Land, TX 77479
Sugar Land, TX 77479
The Woodlands, TX 77382
The Woodlands, TX 77382
The Woodlands, TX 77382
Tomball, TX 77375
Tomball, TX 77375
Visit healthplan.memorialhermann.org for the most current list of in-network locations
PHONE
281-319-8500
281-913-7255
1-866-825-3227
1-866-389-2727
1-866-389-2727
281-829-6570
1-866-825-3227
1-866-389-2727
281-395-5080
281-347-7700
281-360-7502
281-359-5330
281-358-0013
281-359-5330
979-285-2273
281-337-7351
281-403-3660
281-778-0602
936-582-5660
281-335-0606
281-741-0070
832-775-0165
1-866-389-2727
1-866-389-2727
713-436-4333
713-340-3111
713-436-5208
1-866-825-3227
1-866-825-3227
1-866-389-2727
1-866-389-2727
1-866-389-2727
1-866-389-2727
1-866-389-2727
281-419-3162
281-363-5600
1-866-825-3227
281-325-1010
1-866-389-2727
281-201-0657
281-325-4100
281-325-0311
281-341-8330
281-545-2323
281-907-4104
936-321-9030
1-866-825-3227
1-866-389-2727
281-255-3085
Insurance coverage is underwritten by Memorial Hermann Health Insurance Company. Memorial Hermann Health Insurance Company
and the Memorial Hermann Health Insurance Company logo are registered trademarks of Memorial Hermann Health System.
Copyright ©2014 Memorial Hermann Health System. All rights reserved.
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