VeriFone Vx610 OS & CommServer Loads OS Load Step 1 Terminal Display Terminal Idle Prompt Required Action Press [F2] and [F4] at the same time System Mode Entry 2 3 Key in 1 Alpha Alpha 66831 then press [Enter] Password Sys Mode Menu 1 Press [F3] to Download 4 Sys Mode Download If GID is set to 1 then press [Enter] (Depends on OS version) 5 Sys Mode Download Group 1 Password Key in 1 Alpha Alpha 66831 then press [Enter] 6 SYS MODE Download G1 7 SYS MODE Download G1 9 SYS MODE Download G1 Press [F3] Single-App Press [F3] Full “ALL FILES WILL BE CLEARED FROM GROUP 1” Press [F4] Continue Sys Mode Download G1 10 Modem Com1 TCPIP [F2] [F3] [F4] Press [F2] for Modem Press the purple key below the down arrow to recall the download parameters 11 Sys Mode Download G1 12 Sys Mode Download G1 14 Download Done *ZA and *ZT should equal the following based upon terminal type: Vx610: QB0111A3 Have the merchant continue pressing the purple key until the following parameters appear on the screen: *ZA=OPSYS NAME *ZP=18772495162 *ZT=OPSYS NAME (same as *ZA) Press [F3] to edit fields If any of the above parameters are not keyed correctly or do not exist then you will need to correct the fields that are wrong before continuing. Press [F4] to start Press [Enter] and the terminal will unzip the files The unzip process may take several minutes 15 Terminal Idle Prompt The download is complete CommServer Load Step 1 Terminal Display Terminal Idle Prompt Required Action Press [F2] and [F4] at the same time System Mode Entry 2 Key in 1 Alpha Alpha 66831 then press [Enter] Password Sys Mode Menu 1 3 Edit Parameters [F2] Download [F3] Restart [F4] Press the hot key below the on screen arrow to scroll to the next screen of options Sys Mode Menu 2 4 5 Memory Functions [F2] Terminal Info [F3] Clock [F4] Sys Mode Mem Funcs Ram: XXXX Flash: XXXX Usage [F2] Press [F2] for Memory Functions Press [F4] for Clear Mem Directories [F3] Clear Mem [F4] Sys Mode Memory 6 Enter Group _1 Choose the appropriate GID [1] based on the application type being used then press [Enter] Note: To change the Group ID press [Backspace] to clear the current selection then key in the correct GID Sys Mode Memory 7 Clear Config. Sys Clear G1 Files Clear All Groups [F2] [F3] [F4] Press [F3] for Clear All Groups Sys Mode Memory 8 Delete All Group RAM and Flash Files Cancel [F3] Confirm [F4] Press [F4] for Confirm All RAM and Flash Clear 9 No action required Coalescing Flash 10 Sys Mode Mem Funcs Ram: XXXX Flash: 4096 Usage [F2] Directories [F3] Clear Mem [F4] Press [Cancel] Sys Mode Menu 2 11 Memory Functions [F2] Terminal Info [F3] Clock [F4] Press [Cancel] Sys Mode Menu 1 12 13 Edit Parameters [F2] Download [F3] Restart [F4] System Mode Download Group ID: _1 Press [F3] for Download Choose the appropriate GID [1] based on the application type being used then press [Enter] Note: To change the Group ID press [Backspace] to clear the current selection then key in the correct GID System Mode Download Group X Password 14 Key in 1 Alpha Alpha 66831 then press [Enter] Note: 'X' represents the previously selected GID 15 Sys Mode Download G1 Press [F4] for Single App Single-App Multi-App Note: If this screen does not appear on the terminal during the download process then just skip to the next step [F3] [F4] Sys Mode Download G1 16 Full Partial [F3] [F4] Press [F3] for Full Sys Mode Download G1 17 Modem Com1 TCPIP [F2] [F3] [F4] Sys Mode Download G1 18 *ZA= *MA *ZP= XXXXXXXXXXX *ZT= XXXXXXXXX *ZB= XXXX Edit Start [F3] [F4] Press [F2] for Modem Verify the data in the *Z fields listed on screen is correct. If the fields are blank or incorrect then press [F3] to edit them Continue to step 18a If the fields are correct then press [F4] and continue to step 19 Note: If this screen does not appear on the terminal during the download process then just skip to the next step Verify that *ZP has the correct download phone number listed: Sys Mode Download GX 18a If blank, key in the download phone number 18772495162 then press [Enter] If incorrect, press [Backspace] until the erroneous number is removed then key in the download phone number 18772495162 then press [Enter] If correct press [Enter] to bypass *ZP Host Phone Number ------------------------------------------------------------------------- Verify that *ZT has the correct download ID listed: 18b Sys Mode Download GX If blank, key in the download ID then press [Enter] *ZT Terminal ID If incorrect, press [Backspace] until the erroneous number is removed then key in the correct download ID then press [Enter] If correct press [Enter] to bypass 123456789------------- Verify that *ZA has the correct application listed: Sys Mode Download GX 18c *ZA Application ID If blank, key in the app name then press [Enter] If incorrect, press [Backspace] until the erroneous app name is removed then key in the correct app name then press [Enter] If correct press [Enter] to bypass --------------------------- Sys Mode Download G1 Select Block 1000 [F1] Size For 500 [F2] Download 240 [F3] Other [F4] ---or--- 18d Press [F1] for 1000 Note: If you encounter comm issues, you may try a smaller block size ---or--- Sys Mode Download G1 Use Highest Available Connection Rate? Press [F3] for Yes Note: If you encounter comm issues, you may choose No instead Yes [F3] No [F4] Sys Mode Download G1 Confirm all data displayed is correct *ZA= *MA *ZP= XXXXXXXXXXX 18e *ZT= XXXXXXXXX *ZB= XXXX Edit Start [F3] [F4] If incorrect, press [F3] to edit then repeat steps 18a - 18e If correct, press [F4] to start the download Sys Mode Download G1 19 GID: X APP ID: XXXXXXX Status: Connecting... Sys Mode Download G1 20 GID: 1 APP ID: *MA Status: Downloading ***------- The terminal attempts to establish a connection with the download host Once connected, the terminal will display 10 dashes on the screen (the dashes each represent 10% of the download) As each 10% block of the download completes, a dash on the screen will turn into a star/asterisk Note: Download Times 21 Download Done A full download with 1 application using a 2400 baud setting takes approximately 30 minutes to complete, with each additional application adding to this estimate A full download with 1 application using a 14400 baud setting takes approximately 11 minutes to complete, with each additional application adding to this estimate The terminal should begin the unzip process at this point; however, if the terminal remains on Download Done then the merchant must press [Enter] in order to unzip files and make the terminal ready for use The unzip process may take several minutes 22 Terminal Idle Prompt The download is complete
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