Merchant Best Practices

User Forum 2014
Merchant Best Practices
Agenda
 Acceptance


Direct Channels
GDS Channels
 Invoicing

Submission Options
 Settlement

Data Reconciliation
Merchant Airlines Data Flow
Claim
Merchant
Ticket
Info
ATCAN Output
Airline
UATP
IATA
BSP
ATCAN
Ticket
Info
Ticket
Info
Ticket
Info
Navitaire
GDS
Reservation Channels
Request
Reply
UATP
Settlement
Authorization
ICH/USS
ACH/DCH
Ticket
Booking
Airline Direct Travel Agent
Booking Channels
Issuer
Customer
Corporate
Billing
Statement
Payment
ATCAN Output
Airline
Payment
Merchant Airlines Data Flow Cont.
Claim of $982.5
Merchant
Ticket
Info
ATCAN Output
Airline
UATP
IATA
BSP
ATCAN
Ticket
Info
Ticket
Info
Ticket
Info
Navitaire
GDS
Reservation Channels
Request
Reply
UATP
Settlement
Authorization
ICH/USS
ACH/DCH
Ticket
$1000
Airline Direct Travel Agent
Booking Channels
Issuer
Customer
Corporate
Billing
Statement
Payment of $1000
Airline
ATCAN Output
Payment of
$982.5
How UATP Is Accepted
Agency
Channel
GDS
Travel Agent
Direct
Channels
UATP
Authorization
System
Online
Call Center
ATO/CTO
Payment
Service
Provider
Issuer
Billing System
GDS Channel Activation
 Communication

Enable UATP as a valid form of payment
 Worldwide acceptance
6
Direct Channel Activation
 Online Acceptance


Direct Channels
Payment Service Provider (PSP) engagement
Website change
 Call Center/ATO/CTO Acceptance

Online
Call Center
Enable UATP acceptance in CRS (Centralized
Reservation System)
ATO/CTO
 Sales Reporting

Direct connection to ATCAN
7
Invoicing Process
Daily Report
Direct (CSP)
Merchant
HQ
WebTool
Sales Data
Daily
Merchant
Local Office
WebTool
ATCAN
Report
Issuer
Sales Data
BSP/ARC
Direct (CSI)
Billing System
Card Holder
Corporation
Travel Agent
Corporation
UATP Sales Reporting to
ATCAN
 GDS Sales



BSP Direct Submission
Merchant Direct submission
WebTool
 Direct Sales


Merchant Direct submission
WebTool
9
Settlement Process
Merchant
BSP
ACH
ICH
DCH
USS
Merchant
UATP ATCAN
System
Issuer
Billing
System
Submit Sales Data
to ATCAN
Send Settlement
Report to Members
Settlement
Issuer & Merchant
Corp.
Settlement
Issuer & Corp.
Direct Sales Data Reconciliation
Direct
Channels
Online
Customer
Merchant
UATP
Merchant
Corporate
CRS
ATCAN
Airline
Call Center
ATO/CTO
Settlement
ICH/USS
ACH/DCH
BSP Sales Data Reconciliation
Merchant
CRS
Customer
Corporate
UATP
Merchant
ATCAN
Airline
IATA
Settlement
BSP
ICH/USS
ACH/DCH