EN4110EN00EN_L._Antero_Costa_17-02-14

FN5120FN10FN_TBAZZZAGGYL
An
._
00
EN
_L
10
EN
EN
41
te
r
o_
ta
_
os
C
17
-0
2-
14
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
14
2-
OpenScape
Business
Migration from HiPath 3000 V9
FN5120FN10FN_TBAZZZAGGYL
Topics
Steps before migration
•
Migration restrictions
•
Migration process
•
Alternative migration process
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
3
OpenScape Business migration path
What has to be considered?
14
2-0
3
HW upgrade
CPU / mainboard, system cover and
housing need to be replaced
17
2
License update
Converting existing HiPath 3000 V9
licenses to OpenScape Business
licenses.
Via Manager E
Via Upgrade license
and the CLS
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
1
CDB conversion
Necessary to migrate customer data and to
create licenses for
activated analogue and digital ports.
Conlusion
The upgrade path includes several steps and must be kept as simple as possible
Achieving an easy migration path to OpenScape Business is a key target
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
4
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
HiPath 3000 V9
Migration to
OpenScape
Business
Steps before Migration
FN5120FN10FN_TBAZZZAGGYL
Migration steps
OSBiz V1
An
directly upgrade of CDB + licenses (Manager E, OSBiz WBM & CLS)
._
•
te
r
o_
C
os
ta
_
17
-0
2-
14
HiPath 3000 V9
10
EN
00
EN
_L
… important for the TDM users (UP0E, a/b, S0, CMI) license acquisition
HiPath 3000 V9
EN
41
System software is V9 + license is V8
•
OSBiz V1
directly upgrade of CDB + licenses (Manager E, OSBiz WBM & CLS)
•
Licenses must be upgraded from V8 into V9 on CLS
… important for the TDM users (UP0E, a/b, S0, CMI) license acquisition
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
6
14
Migration steps
HiPath 3000 V9
OSBiz V1
te
r
o_
C
os
ta
_
17
-0
2-
HiPath 3000 V8
00
EN
_L
._
An
HiPath 3000 must be upgraded from V8 into V9, and must run in V9 incl. V9 licenses.
Licenses must be upgraded from V8 into V9 on CLS.
EN
41
HiPath 3000 V7
10
EN
… important for the TDM users (UP0E, a/b, S0, CMI) license acquisition
HiPath 3000 V9
OSBiz V1
HiPath 3000 must be upgraded from V7 into V9, and must run in V9 incl. V9 licenses.
Licenses must be upgraded from V7 into V9 on CLS.
… important for the TDM users (UP0E, a/b, S0, CMI) license acquisition
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
7
Migration steps
2-
L30250-U622-B607
L30250-U622-B616
OpenScape Business V1 Upgrade HiPath 3000 V7
L30250-U622-B617
EN
41
•
10
EN
•
00
EN
_L
._
An
•
o_
C
OpenScape Business V1 Upgrade HiPath 3000 V8
te
r
•
os
ta
_
17
•
14
OpenScape Business V1 Upgrade HiPath 3000 V9
-0
•
If a HiPath 3000 is upgraded to OpenScape Business, the MAC address of the HiPath 3000
motherboard is listed in a block list and can not be licensed for another HiPath 3000 system!
Note the reference in the order list and price list!
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
8
Inventory before migrate
17
-0
2-
14
Necessarily steps before migration
Update the HiPath 3000 into the current version 9
•
Obtain the customer data and create a complete inventory list of
•
Licenses
•
trunk lines
•
telephone types
•
Serial printer
•
connected applications
•
and special equipments.
te
r
HG 1500 configuration data
EN
41
10
EN
00
EN
_L
._
An
•
o_
C
os
ta
_
•
Note the migration list, which HiPath 3000 V9 devices and system performance features are still
supported with the OSBiz.
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
9
HiPath 3000 V9 Migration to OpenScape Business
Manager E >= HA700B.50.109
•
Download customer database (CDB) with Manager E
os
ta
_
17
-0
2-
14
•
Make sure that all necessary stations (TDM, IP) are connected to system when this CDB is used for
license migration later on!
•
SWS Software Download
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
10
HiPath 3000 V9 Migration to OpenScape Business
17
-0
2-
14
Collect IP data from KDS (LIM) or HG1500 manually:
Do a backup of HG1500 data, so some configurations can also be looked-up in Web-Based
Simulation tool (WST) after migration
•
Collect from LIM/HG1500: IP, Routing, DNS server
•
Collect from customer, because password cannot be exported from configuration in readable
format:
•
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
•
ITSP, ISP (WAN), DynDNS, VPN
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
11
HiPath 3000 V9 Migration to OpenScape Business
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
Convert KDS with Manager E
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
12
Return of H3K Motherboards during migrations
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
Caution:
During migration the form will be filled
automatically with information about the
MAC address of your system generated by
the Manager E.
The MAC address of the submitted
motherboards must match.
For motherboards with different MAC
address no license is delivered.
If the MAC addresses do not match, the
HiPath 3000 motherboard will be returned
on customers costs.
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
13
HiPath 3000 V9 Migration to OpenScape Business
2-
14
Check and correct KDS in following voicemail related settings:
SmartVM / EVM ports COS is always changed to outward-restricted for security reasons –
reconfigure if needed (AA, callback to sender)
•
Hunt group 1 should be reserved for IVM: Reconfigure group to other KDS position if used in
H3k KDS
•
Hunt group 2 should be reserved for SmartVM: Reconfigure group to other KDS position if used
in H3k KDS
•
Configure hunt group 2 to cyclic hunt group
•
Configure all voicemail ports (station 501 – 506) to hunt group 2
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
14
HiPath 3000 with OpenScape Office HX
If an OpenScape Office HX is additionally connected to the HiPath 3000 V9 communication
system, this can be upgraded to an external UC Booster Server or to a UC Booster Card
integrated in the OpenScape Business V1 communication system. The choice depends on how
many UC users are required.
•
The upgrading of a HiPath 3000 V9 communication system occurs by replacing the mainboard,
converting the CDB and subsequently migrating the license.
•
INFO: All of the steps listed below to install the new hardware are described in detail in the
Hardware Installation chapter of the Service Documentation.
•
Precondition:
•
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
•
Please note that a migration is only possible from a HiPath 3000 V9 with OpenScape HX V3R3 FR6 or
higher. Older versions must be upgraded to this SW upfront.
•
The migration to OpenScape Business UC Booster Server will be available in the installation image
starting with minor release 2 / fix release 1 (V1R2.1.0).
•
Linux knowledge is required
EN
41
•
Follow the instructions in the relevant documentation!
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
15
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
HiPath 3000 V9
Migration to
OpenScape
Business
Migration Restrictions
FN5120FN10FN_TBAZZZAGGYL
HiPath 3000 V9 Migration to OSBiz
Restrictions
2-
14
New hardware with OCAB (with MR2)
Installation with OCAB
X3R/X5R system is an appropriate migration package with new housing cover and fan module
available.
•
X8 system is an appropriate migration package with fan module available
•
For wall-mounted X3W/X5W system is an appropriate migration package with new housing
cover and fan module available.
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
•
•
EN
41
Software/Administration restrictions
At least MSIE 10 or Firefox 19 must be used for administration
(HTML 5)
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
17
HiPath 3000 V9 Migration to OSBiz
Restrictions
Check if CSTA/TAPI applications are connected to HiPath 3000.
For tme systems X3/X5/X8 UC Booster card or Server will be needed in OSBiz after
migration!
•
Applications connected via V.24 will not work after migration.
•
Optiset UP0/E phones are not working with OSBiz.
•
myPortal Entry WebServices (Sheeva Plug) are not supported with OSBiz.
•
HiPath H3300, H3500 rack variant: a splitter cable is needed for analog ports on OCCMR
after migration, analog phones should not be directly connected to OCCMR.
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
18
HiPath 3000 V9 Migration to OSBiz
Restrictions
EVM greetings and messages cannot be converted
•
4-digit EVM mailbox password will be reset to default “123456”
•
When IVM card was plugged before migration, then all 10 SmartVM ports will be set to standard
after Manager E conversion
•
HG1500 VPN data and CA certificate cannot be exported for import in OSBiz
•
Speed dial numbers are merged from 3-digit to 4-digit length
(8000 entries)
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
19
HiPath 3000 V9 Migration to OSBiz
Restrictions
17
-0
2-
14
Peripheral cards and extension boards (Chapter Migration in E-Doku)
Current cards supported in H3k V9 are fully supported in OSBiz
•
Some cards are not supported/needed anymore (e.g. HXG or STMI, CMS). Manager E will
show message during conversion if card has to be removed. Cards that are not in the above
mentioned list are not supported in OSBiz.
•
Some legacy cards are “supported without sustaining”: This means they should work, but
related errors will not be corrected anymore. Cards have to be replaced by successor card if
problems occur.
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
20
HiPath 3000 V9 Migration to OSBiz
Restrictions
OSBiz TAPI 120 / TAPI 170 must be used – new feature enhancements
no License migration of HiPath 3000 TAPI 120/170 with MR2.
•
OpenScape Contact Center (Agile) with out HiPath 5000 RSM, with a new Interface UC Booster
Card or Server for OSBiz
•
OSBiz is with H.323 Stack
all optiPoint HFA 410/420 need new software
all OpenStage HFA need new software
OpenStage WL2 need new software - SIP only
•
HiPath 4000 IP interworking with SIPQ only, but without DMC.
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
•
For more details, see Administration Manual chapter „Migration“!
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
21
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
HiPath 3000 V9
Migration to
OpenScape
Business
Migration process
FN5120FN10FN_TBAZZZAGGYL
HiPath 3000 V9 Migration to OpenScape Business
Obtain the customer data and create a complete inventory list
•
Convert the HiPath 3000 CDB
•
Power off HiPath 3000
•
Remove not supported/needed cards from system (e.g.: ControlBoard, CMS, HG1500, STMI2)
•
Install the new Fan module (with OCAB) or new OSBiz housing
•
first installation steps:
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
•
Remove protective film from battery on OCCM/OCCL
•
Attach/Check grounding to housing (mandatory!)
EN
41
•
•
Mount UC Booster card (OCAB) with Fan kit if needed
•
Mount reused extension cards on OCCM/OCCL (e.g. CMA, EXM…)
•
Swap control board to OCCM/OCCL
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
23
HiPath 3000 V9 Migration to OpenScape Business
Power on the new OSBiz system
•
wait until green LED is blinking on OCCM/L after (every) restart
•
WBM is reachable via https://192.168.1.2/ (administrator/ administrator)
Enter time and Date
te
r
•
00
EN
_L
._
An
Change Administrator password
10
EN
Run wizard: "Setup  Basic Installation  Initial Installation" and adapt settings like:
•
IP address
•
DHCP
•
System Country Code
•
 restart
EN
41
•
•
o_
C
os
ta
_
17
-0
2-
14
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
24
HiPath 3000 V9 Migration to OpenScape Business
Login with Manager E  Security  Change Password: 31994/31994  31994
•
Upload converted KDS with hardware flag into OSBiz (restart)
•
Login to WBM and adapt the remaining, initially retrieved "IP data“
•
Check LCR in networking environment. LCR is handled as in OSO V3! Configure dial plans for
dialable number format where necessary (national, international). Use WBM for networking
LCR, as there are additional parameters in routing table available (dedicated gateway).
•
Use Internet Telephony (ITSP) wizard to activate ITSP again:
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
•
•
Check LCR after running ITSP wizard. Some of the previously used LCR dial plans may be changed
inappropriately (affects 1st 15 dial plans).
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
25
HiPath 3000 V9 Migration to OpenScape Business
2-
14
When Xpressions Compact (IVM) DLI was used before:
DLI has to be deactivated there
•
If OSBiz is not DHCP server: adapt DLS-IP in customer DHCP server to OSBiz IP
•
If IP phones are configured manually: Adapt DLS-IP in IP phones manually
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
•
When CSTA application was used before:
CSTA is provided by UC Booster card (OCAB) or Server
•
CSTA access needs to be enabled in middleware with username/password -> see "3rd party
applications" chapter!
EN
41
10
EN
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
26
HiPath 3000 V9 Migration to OpenScape Business
14
When myPortal Entry Web Services were used before:
Uninstall SheevaPlug
•
Uninstall myPortal entry client
ta
_
17
-0
2-
•
o_
C
os
•
When VPN was used before: Run VPN wizard and create new VPN topology.
•
Start Licensing Upgrade procedure. Be aware, that Licensing conversion from
H3k V9 to OSBiz can be done only once per system!  separate chapter
EN
41
10
EN
00
EN
_L
._
An
te
r
•
Check functionality!
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
27
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
HiPath 3000 V9
Migration to
OpenScape
Business
Alternative Migration
FN5120FN10FN_TBAZZZAGGYL
HiPath 3000 V9 Migration to OpenScape Business
ta
_
17
-0
2-
14
There is an alternative method as also used in HiPath 3000 by many Experts instead of KDS
conversion:
Manager E conversion can be used for card check and port license migration (e.g. EVM)
•
Setup OSBiz from scratch ( First installation)
•
Upload converted CDB with HW to OSBiz – genrate the Migration LIC for CLS
•
Reload OSBiz to factory default
•
Copy mass data (station, speed dials…) with Manager E after migration from H3k V9 KDS to
factory defaulted KDS of OSBiz
•
Pro: Legacy, possibly hidden and error prone settings in KDS with long lasting history will be
dropped with this migration procedure.
•
Contra: There may be some additional work to do, depending of customer expectations
(e.g. having same key layout on phones…).
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
29
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
OSBiz License
Management
Upgrade H3000
V9 => OSBiz
FN5120FN10FN_TBAZZZAGGYL
Requirements
17
-0
2-
14
1. Simple to Use
o_
C
os
ta
_
2. Evaluation of HW and SW before upgrade necessary, as only IP systems are licensed
00
EN
_L
._
An
te
r
3. License Upgrade based on existing system
EN
41
10
EN
4. During upgrade, the motherboard will be exchanged => change of MAC address
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
31
Process Proposal
2-
14
1. MAC CB H3k (Locking ID) Address of existing system has to be saved
ta
_
17
-0
2. Upgrade license has to be ordered
An
te
r
4. New OSBiz SW needs to be installed
o_
C
os
3. New Motherboard has to be installed
00
EN
_L
._
5. Upload converted H3k CDB to OSBiz
10
EN
6. SW evaluates current system configuration and generates crypted key which includes
configuration information and MAC (Locking ID H3k)
EN
41
7. Upgrade license has to be activated at CLS
•
Offline process at CLS: The LAC, old MAC, new MAC and the crypted key have to be entered. The new
license key has to be installed at the system manually
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
32
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
OSBiz registration for licensing
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
33
OSBiz registration for licensing
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
Export the OSBiz data
Signature of HiPath 3000 for license upgrade into OSBiz
.
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
34
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
License upgrade on CLS
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
35
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
License upgrade on CLS
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
36
TDM user quantity
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
License upgrade on CLS – Example user_info.xml
MAC ID HiPath 3000
Control Board
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
37
MAC-ID from OSBiz
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
License upgrade on CLS
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
38
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
License upgrade on CLS
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
39
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
License upgrade on CLS
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
40
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
License upgrade on CLS
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
41
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
Migration HiPath
3000
standalone or
HiPath 5000 RSM
… to OSBiz network license
FN5120FN10FN_TBAZZZAGGYL
Licensing HiPath 5000 RSM to OSBiz
network license overview
HiPath 5000 RSM network wide license structure (based on node 1) must be changed via the
CLS hotline to HiPath 3000 individual licenses structure.
The individual licenses should correspond to the future system expansion.
•
The MAC-ID (Locking-ID) of each node in the network is needed.
•
Upgrade all HiPath 3000 system license to OSBiz standalone license.
•
The MAC-ID (Locking-ID) of the central master node is needed.
•
For each node, a unique node number has to be defined.
•
Generate the individual licenses for each node with the input Locking-ID of the master node
(central CLA) in the network.
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
43
Licensing HiPath 5000 RSM to OSBiz
network license overview
Download the automatically generated network license file.
•
Upload the network license file to OSBiz Master node.
•
Use the network wizard to setup the voice or voice and UC networking.
•
The network wizard changes for all slave nodes the license setting to the IP address of the
master node.
•
The license file contains all licenses and all OSBiz MAC-ID of the customer network.
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
•
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
44
Thank you for your attention!
EN
41
10
EN
00
EN
_L
._
An
te
r
o_
C
os
ta
_
17
-0
2-
14
... end of the chapter – Migration
FN5120FN10FN_TBAZZZAGGYL
Copyright © Unify GmbH & Co. KG 2013. All rights reserved.
45

Download Report