Digital TV services on Channel 12 Australia has switched to digital-only TV. This means that analog TV signals have been completely switched off and television is now broadcast in digital-only. To watch digital-only TV, your television needs to be able to receive digital signals. You can choose to connect a digital set-top box or digital video recorder to your existing analog television, or use a digital television, which has an in-built tuner. Page 1/3 Digital television services on Channel 12 Where can I get information about TV services in my area? You can find out about local TV services, the frequencies they are transmitted on, and the expected coverage of the transmitter serving your area, simply by entering your address into mySwitch at the department of Communications website or by calling the Digital Ready Information Line on 1800 20 10 13. Why can’t I get all of the channels available in my area clearly? In some parts of Australia, digital services are broadcast on Channel 12. This channel was not used at all for analog services and many VHF antennas were not designed to receive this channel. If you are having trouble picking up services broadcast on Channel 12, you may need to replace your current VHF antenna with a new antenna designed to receive Channel 12. If you have a combination UHF/VHF antenna, you may prefer to replace the whole antenna. While many VHF antennas currently on sale are designed to receive Channel 12, some models are still only designed to receive channels 6 to 11, so you should check that the antenna will be suitable before purchasing. You may wish to consider engaging an antenna technician to check that your antenna is correctly set up to receive the digital television services in your area, and to help with any adjustments that might be needed. If you live in a property that is rented or shares an antenna, the landlord or body corporate is responsible for the antenna and you should contact them to organise any necessary adjustments. What if I still can’t receive adequate reception from a local tower? If your antenna is correctly set up and you still can’t receive adequate reception from your local transmitter, you may be eligible to access the government-funded Viewer Access Satellite Television (VAST) service. To find out about this service and if it applies to you call 1800 20 10 13 or visit the Department of Communications website. Factsheet updated: April 2014 Page 2/3 Digital television services on Channel 12 Table 1Services on Channel 12 Australian Capital Territory Victoria Site Name Service Site Name Service Canberra Prime Cann River ABC Melbourne ABC Upper Murray Prime Western Victoria Prime New South Wales Site Name Service Bathurst WIN Broken Hill SBS Western Australia Central Western Slopes ABC Site Name Service Manning River NBN – Nine Broome WDT Ten Sydney ABC Carnarvon WIN Derby (WA) WIN Esperance GWN Seven Northern Territory Site Name Service Exmouth WIN Adelaide River ABC Halls Creek WIN Kalbarri WDT Ten Queensland Kalgoorlie GWN Seven Site Name Service Kununurra WIN Brisbane ABC Meekatharra WIN Cairns WIN Mount Magnet WIN Charleville SBS Perth ABC Mitchell ABC Post Hedland GWN Seven Rockhampton WIN Southern Agricultural WDT Ten St George ABC Tom Price ABC Wyndham ABC Tasmania Site Name Service Lileah WIN For more information For more information, call the Digital Ready Information Line on 1800 20 10 13. Factsheet updated: April 2014 Page 3/3
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