DAYONE 3NOVEMBER2014 REGISTRATION 11:55 08:30 - 09:00 08:30 09:00 - 09:30 09:00 R V Balasubramaniam Iyer, Vice President, Learning & Development , Reliance Jio Infocomm Limited, India Registration opens and morning refreshments OPENING CEREMONY 12:10 Welcome address Welcome remarks Professor Tim Unwin, Secretary-General, Commonwealth Telecommunications Organisation 09:20 Official opening of the Commonwealth Human Resources for ICT 2014 Teko Winston Monko, Chair, Programme for Development and Training, Commonwealth Telecommunications Organisation and Head of Human Resources Services, Botswana Telecommunications Corporation Ltd 13:10 14:10 - 15:40 Chair: Harriet Omoding, Human Resources and Administration Director, Uganda Communications Commission 09:30 - 11:00 09:30 Emerging Trends in Next Generation TechnologiesAchieving Excellence through ICTs 14:10 Panel Discussion: Using ICTs to improve the management of Human Resources: Challenges and best practice recommendations for HR professionals Panellists: Vania Nalletamby, Human Resources Manager, Cable and Wireless (Seychelles) Ltd Satya Gupta, Joint Secretary, International Telecommunication Union-Asia Pacific Telecommunity Foundation of India Professor Tim Unwin, Secretary-General, Commonwealth Telecommunications Organisation 11:00 GROUP PHOTOGRAPH & MORNING REFRESHMENTS Presentation: Telecom recruitment trends and challenges in Bangladesh Sharmin Sultan, Vice President, Resourcing & Employer Brand People & Corporate Division, Robi Axiata Limited, Bangladesh 14:25 Satya Gupta, Joint Secretary, International Telecommunication Union-Asia Pacific Telecommunity Foundation of India 09:50 NETWORKING LUNCH BEST PRACTICES: RECRUITMENT AND SELECTION CURRENT TRENDS IN HR DEVELOPMENT Chair: Teko Winston Monko, Chair, Programme for Development and Training, Commonwealth Telecommunications Organisation and Head of Human Resources Services, Botswana Telecommunications Corporation Ltd Panel Discussion: The role HR will play in preparing the workforce for the future Panellists: Peter Crabbe, Learning and Talent Development Manager, Vodafone Ghana R V Balasubramaniam Iyer, Vice President, Learning & Development, Reliance Jio Infocomm Limited, India Rama Rao, Professor and Head, Department of Telecommunication Engineering ,Faculty of Engineering and Technology, SRM University, India Hitesh Mehta, Managing Director, Eagle Photonics Pvt Ltd, India 09:10 Presentation: Innovative approaches to on –the-job training Presentation: The challenges of attracting and retaining talent: A Bangladesh perspective Tahseen Zakaria, Head Talent Acquisition, Airtel, Bangladesh 14:40 Panel Discussion: Streamlining the hiring process: Improving efficiency and retaining quality Panellists: Tahseen Zakaria, Head of Talent Acquisition, Airtel, Bangladesh Ltd Sharmin Sultan, Vice President, Resourcing & Employer Brand People & Corporate Division, Robi Axiata Limited, Bangladesh 15:40 AFTERNOON REFRESHMENTS MUSICAL DEMONSTRATION 16:10 - 16:55 DEVELOPING ABILITIES AND THE ROLE OF HR 16:10 11:40 - 13:10 Alternative approaches in HR : Music as a tool for learning and development Sunita Bhuyan, Consultant, Wellness and development, India Chair: Juma Kandie, Immediate Past Chair, Commonwealth Telecommunications Organisation and Director of Human Resources, Communications Authority of Kenya 16:55 CLOSE OF FORUM DAY ON Case Study: e-learning: The essential tool for developing staff potential and managing talent 19:00 DINNER HOSTED BY COMMONWEALTH TELECOMMUNICATIONS ORGANISATION AND EAGLE PHOTONICS PVT LTD 11:40 Peter Crabbe, Learning and Talent Development Manager, Vodafone, Ghana DAYTWO 4NOVEMBER2014 BUILDING AND MAINTAINING PARTNERSHIPS 09:00 - 10:30 12:30 Chair: N.K. Goyal, President, Communication Multimedia And Infrastructure Association of India PERFORMANCE AND MOTIVATION STRATEGIES 09:00 Presentation: The role of regional and international partnerships in capacity building Juma Kandie, Immediate Past Chair, Commonwealth Telecommunications Organisation and Director of Human Resources, Communications Authority of Kenya 09:15 09:30 Chair: Dr Aquil Busrai, Chief Executive Officer, aquil busrai consulting, India 13:30 13:45 Presentation: Adopting the latest trends in motivation to enhance your workforce M.K.Seth, Principal General Manager, Advanced Level Telecom Training Center, Bharat Sanchar Nigam Limited, India 14:00 Panel Discussion: Best practices in performance management Panellists: Yogen Soobarah, Senior Executive, Human Resources, Mauritius Telecom M.K.Seth, Principal General Manager, Advanced Level Telecom Training Center, Bharat Sanchar Nigam Limited, India Rajnish Kumar, Head HR-Products and New Growth Business, Infosys, India MORNING REFRESHMENTS ICTS AND ORGANISATIONAL DIVERSITY Case study: Performance management and monitoring at Mauritius Telecom Yogen Soobarah, Senior Executive, Human Resources, Mauritius Telecom Panel Discussion: Challenges of effectively managing Human Resource training and development activities Panellists: Mangala Durwinka, Head of Human Resources, Mobitel (Pvt) Ltd, Sri Lanka Juma Kandie, Immediate Past Chair, Commonwealth Telecommunications Organisation and Director of Human Resources, Communications Authority of Kenya Anand Rai, Head-Technical Competency Planning and Development, Tata Teleservices Ltd, India 10:30 13:30 - 15:00 Presentation: Technical competencies and knowledge sharing within the ICT industry Anand Rai, Head-Technical Competency Planning and Development, Tata Teleservices Ltd, India NETWORKING LUNCH 11:00 - 12:30 15:00 Chair: Abigail Sono, Industry Partner Representative, Commonwealth Telecommunications Organisation and International Key Account Manager, Telkom South Africa FACILITATED DISCUSSION 11:00 15:30 - 16:30 Chair: Professor Tim Unwin, Secretary-General, Commonwealth Telecommunications Organisation Presentation: Culture and conflict management Charles Amoah-Wilson, Deputy Director, Human Resource, National Communications Authority, Ghana 15:30 11:15 Presentation: Harmonising intergenerational conflict in the workplace Manish Shukla, Addl. General Manager, Regional Telecom Training Center, Bharat Sanchar Nigam Limited, India 11:30 Facilitated Discussion: Managing cross generational conflict Panellists: Patricia Kerretts, Manager, Talent Management and Organisation Development, Human Capital Administration Department, Communications Authority of Kenya Ricardo Bunguel, Head of training Division, Training Institute of Telecominicações de Moçaambique Harjeet Singh Khanduja, Vice President -Human Resources, Reliance Jio Infocomm, India Mr Manish Shukla, Addl. General Manager, Regional Telecom Training Center, Bharat Sanchar Nigam Limited (BSNL), India Charles Amoah-Wilson, Deputy Director, Human Resource, National Communications Authority, Ghana AFTERNOON REFRESHMENTS 16:30 Facilitated Discussion: Recruitment via social media: The way forward? CLOSE OF COMMONWEALTH HUMAN RESOURCES FOR ICT 2014
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