Level 5 NVQ Diploma in Management and Leadership (601/4034/3) This document lists the units available in this qualification and how they compare to units in the previous version of this qualification. Units shared with similar Customer Service, Business Administration and Management & Leadership qualifications are also identified. This information can be used to easily identify units that may contain familiar content which may help the planning of delivery and progression routes. Group A: 4 Units Unit Title Contribute to the development of a strategic plan (A/506/2046) Level 5 Credit 3 Design business processes (D/506/2055) Level 5 Credit 5 Manage strategic change (H/506/2056) Level 5 Credit 7 Provide leadership and management (L/506/1953) Level 3 Credit 4 Comments Similar content to Inform strategic decision making (D/600/9592) but generally this is a new unit. Similar content to Monitor and review business processes (A/600/9759) but generally this is a new unit. Note 1 and 3. Similar content to Plan change in own area of responsibility (R/600/9654) but generally this is a new unit. Similar content to Provide leadership and direction for own area of responsibility (T/600/9601) but generally this is a new unit. Group B: 25 Units Unit Title Establish business risk management processes (J/506/2048) Level 5 Credit 5 Comments Similar content to Establish risk management processes for an organisation (A/600/9616) but generally this is a new unit. Visit www.ncfe.org.uk Email [email protected] Call 0191 239 8000 Group B: 25 Units (continued) Unit Title Promote equality of opportunity, diversity and inclusion (R/506/2053) Level 5 Credit 5 Develop and manage collaborative relationships with other organisations (T/506/2059) Level 5 Credit 5 Optimise the use of technology (F/506/2064) Level 5 Credit 6 Manage product and/or service development (Y/506/2068) Level 5 Credit 5 Develop and maintain professional networks (J/506/1949) Level 4 Credit 3 Develop and implement an operational plan (Y/506/1955) Level 4 Credit 5 Encourage learning and development (M/506/1962) Level 4 Credit 3 Discipline and grievance management (A/506/1981) Level 4 Credit 3 Develop working relationships with stakeholders (F/506/1982) Level 4 Credit 4 Manage a tendering process (L/506/1984) Level 4 Credit 4 Manage physical resources (K/506/1989) Level 4 Credit 4 Prepare for and support quality audits (K/506/1992) Level 4 Credit 3 Comments Similar content to Promote equality of opportunity, diversity and inclusion across an organisation (T/600/9632) but generally this is a new unit. Note 1. Similar content to Developing collaborative relationships with other organisations (T/600/9694). New Unit. Note 1. Similar content to Manage product development and marketing (R/600/9802). Similar content to Develop maintain and review personal networks (R/600/9587) but generally this is a new unit. Note 1. New Unit. Note 1. Similar content to Support learning and development within own area of responsibility (M/600/9676) but generally this is a new unit. Note 1. Similar content to Managing grievance procedures (K/600/9692) but generally this is a new unit. Similar content to Develop working relationships with colleagues and stakeholders (K/600/9661) but generally this is a new unit. Similar content to Manage a tendering process (H/600 9738). Similar content to Manage physical resources (K/600/9711). Note 1. Similar content to Prepare for and support quality audits (Y/600/9798). Note 1. Visit www.ncfe.org.uk Email [email protected] Call 0191 239 8000 Group B: 25 Units (continued) Unit Title Conduct quality audits (T/506/1994) Level 4 Credit 3 Manage a budget (A/506/1995) Level 4 Credit 4 Manage a project (R/506/1999) Level 4 Credit 7 Manage business risk (L/506/2004) Level 4 Credit 6 Manage knowledge in an organisation (A/506/2032) Level 4 Credit 5 Manage redundancy and redeployment (M/506/2044) Level 4 Credit 6 Lead the development of a quality strategy (J/506/2101) Level 7 Credit 4 Lead the development of a continuous improvement strategy (F/506/2114) Level 7 Credit 5 Manage strategic marketing activities (L/506/2293) Level 5 Credit 7 Manage the impact of work activities on the environment (J/506/2907) Level 4 Credit 4 Recruitment, selection and induction practice (R/506/2909) Level 4 Credit 6 Lead the development of a knowledge management strategy (D/506/2959) Level 7 Credit 7 Comments New Unit. Note 1. Similar content to Manage budgets but (T/601/2580) generally this is a new unit. Note 1. Similar content to Plan and manage a budget (J/600/9750) but generally this is a new unit. Note 1. Similar content to Manage risk in own area of responsibility (L/600/9619) but generally this is a new unit. Note 1. New Unit. Note 1. Similar content to Support the management of redundancies in own area of responsibility (M/600/9693) but generally this is a new unit. New Unit. New Unit. New Unit. Similar content to Manage the environmental impact of work activities (M/600/9712). Similar content to Recruit staff in own area of responsibility (T/600/9663) but generally this is a new unit. Note 1. New Unit. Visit www.ncfe.org.uk Email [email protected] Call 0191 239 8000 Group C: 8 Units Unit Title Manage health and safety in own area of responsibility (D/504/4056) Level 4 Credit 5 Contribute to the design and development of an information system (A/506/1950) Level 4 Credit 5 Manage information systems (F/506/1951) Level 4 Credit 6 Manage events (M/506/1959) Level 4 Credits 6 Review the quality of customer service (F/506/2176) Level 4 Credit 4 Developing sales proposals (A/502/8656) Level 4 Credit 5 Prioritising information for sales planning (D/502/8651) Level 4 Credit 3 Manage customer service operations (M/506/2898) Level 4 credit 7 Comments Similar content to Maintain and develop a healthy and safe customer service environment (M/601/1234). Note 3. Similar content to Support the design and development of an information system (L/601/2536), Design and develop an information system (T/601/2563) and Manage and evaluate an information system (A/601/2564). Note 1. Similar content to Design and develop an information system (T/601/2563) and Manage and evaluate an information system (A/601/2564). Note 1. Similar content to Plan and organise an event (R/601/2540) and Coordinate an event (Y/601/2541). Note 1. Similar content to Review the quality of customer service (J/601/1238). Note 3. New Unit. New Unit. Similar content to Follow organisational rules, legislation and external regulations when managing customer service (D/601/1634) but generally this is a new unit. Note 3. Note 1: these units are also units in the Business Administration Diplomas Note 2: these units are also units in the Management Diplomas Note 3: these units are also units in the Customer Service Diplomas Where possible, the similar units from Business Administration, Customer Service or Team Leading have been quoted where a previous unit did not exist in Management due to the overlap in delivery of these qualifications. Visit www.ncfe.org.uk Email [email protected] Call 0191 239 8000
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