LIST OF TABLES
Chapter
Particulars
Page No
1.1
Classification of Road Transport under takings
3
4.1
Desired level of importance of service features / attributes
71
4.1.1
72
Route wise analysis PGT – CBE
4.1.1.3a Determinant and Non – Determinant scores for Safety
75
4.1.1.3b Determinant and Non – Determinant scores for Punctuality
76
4.1.1.3c Determinant and Non – Determinant scores for Con. timing
77
4.1.1.3d Determinant and Non – Determinant scores for Frequency
78
4.1.1.3e Determinant and Non – Determinant scores for Reliability
79
4.1.1.3f
80
Determinant and Non – Determinant scores for Travel Comfort
4.1.1.3g Determinant and Non – Determinant scores for Speed
81
4.1.1.3h Determinant and Non – Determinant scores for Economy
82
4.1.3a
Route wise analysis PGT – CLT
98
4.1.3b
Rating of Service PGT – CLT
99
4.1.4a
Summary of analysis of Passenger Segments PGT –CBE
111
4.1.4b
Summary of analysis of Passenger Segments PGT – CLT
112
4.1.6a
Mean values of service attribute for Clusters PGT –CBE
118
4.1.6b
Mean values of service attribute for Clusters PGT –CLT
118
4.2.1a
Results of Statistical Testing of Hypotheses
120
4.2.1b
Chi-square Test Results
126
4.2.7a
Testing of Hypotheses segment wise PGT – CBE
130
4.2.7b
Testing of Hypotheses segment wise PGT – CLT
133
4.2.1.1a Z –Statistic values for Clusters PGT – CBE
136
4.2.1.1b Interpretation of Testing of Hypotheses
136
4.2.1.2a Z –values for Testing of Hypotheses PGT – CBE
138
4.2.1.2b Z –values for Testing of Hypotheses PGT - CLT
138
4.3.1a
Operational Details of KSRTC, PGT – CBE
141
4.3.1b
Operational Details of TNSTC, PGT - CBE
144
4.3.2
Operational Details of KSRTC, PGT-CLT
145
4.3.3a
Cost of operation of KSRTC, & TNSTC
147
4.3.3b
Cost of operation of KSRTC ( 1981 – 2001 )
148
4.3.3c
Growth of operations of KSRTC ( 1965 – 2001 )
148
4.3.3d
Performance Highlights KSRTC
149
4.3.3e
Performance Comparison with other RTCs
149
4.3.3f
Working Results of KSRTC ( 1997 – 2001 )
150
4.3.3g
Bus fare structure ( 1963 – 2001 )
151
5.2.14
Summary of Responsiveness Assessment, Segment wise(CBE)
157
5.3.14
Summary of Responsiveness Assessment ,Segment wise(CLT)
160
5.4.1a
Responsiveness index and Choice of Bus Service, PGT – CBE
161
5.4.1b
Responsiveness index and Choice of Bus Service, PGT – CLT
162
LIST OF APPEDICES
Appendix
Particulars
Page No
Ia
Questionnaire – Final Passenger Survey ( English )
i - vi
Ib
Questionnaire – Final Passenger Survey ( Malayalam )
i – vi
II
Questionnaire – Passenger Survey (Pre – Test )Passenger Survey (Mala)
i – vii
III
Questionnaire – Passenger Survey (Pre – Test )Passenger Survey (Eng)
i – vii
IV
Map of Bus Routes Studied
i

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