EAST MIDLANDS EDITION Private Sector Landlord s e ib cr EEetails bs FR9 for d Su orpage 1 f ee OCT – NOV 2014 No bricks and no brickies. Trouble ahead on the supply side Time for reform? – Parliamentary plans for the PRS How training and education can make you a better landlord “Revenge evictions” A private member’s bill too far A L I F E M A G A Z I N E S P U B L I C AT I O N I N C O N J U N C T I O N W I T H E M P O Looking Mortgage? Lookingfor foraa Buy Buy to Let Mortgage? Looking for a Buy to Let Mortgage? Mortgagesfor forBusiness Business can Mortgages can help... help... Mortgages for Business can help... 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Whole of Market. www.mortgagesforbusiness.co.uk www.mortgagesforbusiness.co.uk www.mortgagesforbusiness.co.uk Call: 0845 345 6788 Call: 0845 345 6788 Call: 0845 345 6788 m-s estates A business bu ilt of knowledge on the wealth , experience and expertise 59 Lenton B oulevard Lenton Nottingham NG7 2FQ Tel: 0115 91 2 0061 www.ms-es tates.co.uk Dear Landlo rd, You will no d oubt have h eard conflic nationally, w ting opinion ith huge vari s about the ances being current state reported ac of the proper ross the cou However, pre ty market ntry. sumably the only figures that really m atter to you Therefore, as relate to you your local ag r local proper ent, with a fi offering lan ty market. nger very m dlords of pro uch on the p perties in Le of the value u n ls to e of the imm of their prop n and the A ediate marke rbo erty ON WED OCTOBER FO t, NESDAY 15TH retum a FREE and up-t R THE ARBO o-date marke we are OCTOBER FO RETUM betw t appraisal een 10am an R LENTON, A d 7pm. ND WEDENSD This is a sho AY 22ND rt, informal, and verbal in on our imm dication of th ediate exper e approximat ience of curr e likely sale ent market d value of you emand and The inspecti r property, b recent sales. on would ta ased ke about 20 min you should ever decide u te s and there is to sell in the absolutely n future, we’d o obligation hope you’d thereafter (a Please do le choose to co t me know if lthough if nsider us). you'd like to time. take advanta ge of this off er and we'll book a mutu Kind regard ally convenie s, nt Michael Sah ota Partner PS: If you ca n’t make this date but wo uld neverth eless like a fr ee valuation then please contact me. ) OCTOBER/NOVEMBER 2014 WELCOME Welcome to the October/ November edition of Private Sector Landlord. As the private rented sector grows in size and importance, scrutiny of it in the media, parliament and local government has grown ever more intense. The latest manifestation of this is a review by a Parliamentary Select Committee. EMPO’s Giles Inman takes a look at the report from the committee which calls for considerable reform in the sector. Happily, it’s not all bad news; read The Knowledge on page 10 to find out more. CONTENTS Landlord News 6 EMC Tiles 8 The Knowledge: Parliamentary review of the PRS 10 The Big Issue: Supply side squeeze 14 Demand for rented housing in the private sector continues to increase, but little thought is given to the supply side of the equation. Disturbing evidence is beginning to emerge indicating that there might be troubles ahead including a sharp rise in the price of investment properties, a lack of skilled tradespeople and even a shortage of bricks. Our Big Issue feature takes a closer look at the problem. The Secret of My Success: Raj Beri 16 Letters Page 18 Boilerjuice 19 Our lead news story focuses on a Private Members Bill put forward by Liberal Democrat MP, Sarah Teather, which is aimed at preventing “revenge evictions” of tenants who complain about health and safety issues. Landlords are deeply concerned at what they see as a whole raft of unintended consequences. This month’s featured landlord, Raj Beri, talks about the advantages of education and training for professional landlords. Subscribe to Private Sector Landlord 19 Copy deadline: For Dec/Jan Edition: 14th November CONTACT T: 01636 815561 M: 07812 575540 Life Magazines, GPR House, Mill Park, Station Road, Southwell NG25 0ET Finally, if you run a business that provides services for landlords, why not promote it in the pages of this magazine. Advertising is cheaper than you think highly effective. See our advert on page 9. Sales: [email protected] Editorial: [email protected] Subscription: [email protected] Enjoy the autumn. Editor: Howard Clemmow Howard Clemmow | Editor Contributors: Adeela Ahmed, Lisa Chamberlain, Howard Clemmow, Giles Inman Published by: Life Magazines (Notts) Ltd Bishop & Sewell LLP are a commercial law firm based in Central London specialising in residential and commercial property. The firm provides a wide range of other legal services including company commercial, litigation, private client, family law and employment. The Landlord and Tenant department deal with all aspects of the leasehold reform legislation including; lease extension, freehold purchase and right to manage. We also deal extensively with service charge disputes, possession cases and other property litigation. Talk to our experts about your landlord and tenant matters. Contact: Mark Chick t : 020 7631 4141 f : 020 7323 0498 e : [email protected] Bishop & Sewell LLP Solicitors 59 - 60 Russell Square London WC1B 4HP t : 020 7631 4141 f : 020 7636 5369 e : [email protected] 4 Insurance scheme for EMPO members We have developed an insurance scheme especially for EMPO members delivering a broad form of cover at a competitive cost: What are the benefits? We provide unique benefits, which include: Discounts available for a good claims history Employers Liability for maintenance staff Property Owners Liability limit of £5,000,000 extended to provide: o Liability from Legionnaires disease limited to £1,000,000 Loss of rent limited to 1/3rd of the building sum insured Landlords contents at £7,500 per location Special arrangements for unoccupied properties Options to include commercial properties Dedicated service…. Dedicated team based in the East Midlands 24/7 claims service delivered by dedicated Loss Adjusters Contact us… PJ Frankland Ltd Exeter House Stanier Way The Wyvern Derby DE21 6BF Telephone: Fax: Email: Website: 01332 545720 01332 545721/545722 [email protected] www.franklands.co.uk OCTOBER/NOVEMBER 2014 Landlord News Rogue Landlords to be banned From “Revenge Evictions” The government has decided to back a Private Members Bill that would prevent private landlords from evicting tenants purely for making a justifiable complaint. The bill has been proposed by Sarah Teather, a Liberal Democrat MP. The idea is that tenants would not have to fear eviction just because they complained about a faulty boiler or a leaking roof. It is proposed that the tenant would need to call in the council to confirm there is a health and safety issue before being able to claim legal protection from being evicted solely for that reason. Stephen Williams, Minister for Communities, said he wanted to “outlaw revenge evictions once and for all - ensuring tenants do not face the prospect of losing their home simply because they’ve asked for essential repairs to be made.” However, the government’s stance is thought to be that they support the bill on the condition that it only targets bad landlords and does not prevent legitimate evictions. The bill was originally called for by housing charity, Shelter, who claim that there are over 200,000 so called revenge evictions each year. Chief Executive, Campbell Robb, stated, “Nobody should have to raise their children in a place where their health and wellbeing are at risk, let alone live in fear of being thrown out simply for complaining about a problem in their home.” having to give any reason. This suggests that the Housing Act would have to be amended for the bill to be effective. There is also the question of what protection would be granted to landlords who are trying to evict the tenants because of rent arrears or antisocial behaviour, the most common reasons for issuing a Section 8 Notice to Quit. As with most proposed legislation, the devil is in the detail. Under existing legislation, when a standard 6 month AST comes to an end, the landlord can serve a Notice to Quit under Section 21 of the Housing Act 1988 without In any case, the bill is unlikely to become law before next year’s general election. The bill is due to have its second reading on November the 28th 2014 but it would have to be prioritised by the parliamentary authorities to stand a chance of being granted Royal Assent by the end of March, a prerequisite of becoming law by May. Alan Ward, chairman of the RLA, expressed concerns about the proposed legislation, noting that only 9% of tenancies are ended by landlords, in the majority of cases because of non-payment of rent or antisocial behaviour. He is concerned that the bill would discourage landlords from investing in the sector at a time when buy to let landlords are the only real source of growth in the supply of rented accommodation. £11,000 fine for illegal subletting For the first time, a man has been convicted for illegally profiting from a social housing tenancy under a new act, the Prevention of Social Housing Fraud Act 2013. The act was brought in to counteract the estimated 100,000 social tenants who make a profit from breaching the terms of their tenancy agreement each year. The act creates two new criminal offences; the first is where a tenant sublets a property knowing that it is a breach of the tenancy agreement. A second, more serious offence involves the tenant dishonestly subletting the property and ceasing to occupy it as their principle home. In this case, the court has to prove dishonest intent, rather than simply knowledge that they are in breach. The second offence is punishable with a fine of up to £50,000 and/or a prison sentence of up to 2 years. Edward Cawdron of Watford was ordered to pay £10,716 in damages to the Watford Community Housing Trust for dishonestly attempting to sublet his home. He was also ordered to surrender his tenancy. It 6 transpired that at the time of the offence he owed £3,000 in rent arrears. He had also illegally taken £4,700 in deposits from prospective tenants. The housing trust first became aware of the situation when they saw the 2 bedroom house advertised to let in the local press. Tina Barnard, Chief Executive of Watford Community Housing Trust, commented, “It sends a powerful message that we tracking down tenancy cheats. We are also delighted that this house will now be offered to a family in need in Watford. The law was introduced in response to a Private Members Bill put forward by Richard Harrington, MP for Watford. He said, “It was precisely because there were instances of social housing fraud locally that I took this up in Parliament, and introduced the new bill to create stronger powers against those that commit this crime.” OCTOBER/NOVEMBER 2014 PBSA Blocks Begin to Bite on Student HMOs Some student HMO operators in Nottingham are reporting disturbingly high levels of vacancies. This is widely linked to the growth in the number of purpose built student accommodation (PBSA) blocks. The number of places in PBSA developments in the city will exceed 20,000 in the current academic year. Giles Inman of EMPO commented, “The landlords who are really struggling tend to be those who have not invested Rushcliffe enough in improving the quality Borough Council of their accommodation in the last few years. The PBSAs have done a very good job of promoting themselves to students and many landlords have struggled to keep pace with that.” Location also appears to be a significant issue. Giles gives the example of a new development on Castle Boulevard that has failed to fill all its places, despite being a very attractive place to live on the face of it. “The problem is that it’s not really convenient for either Nottingham Trent or the University,” he remarks. “Students are spoiled for choice in that kind price bracket.” Significantly, roughly two thirds of PBSA places have been built by the universities and inevitably they are much closer to the main campuses. Several landlords have been expressing concern about overcapacity in the PBSA sector. This state of affairs might Rushcliffe confi rm that their concerns have Borough Council been justified. Chinese may buy Fergus Wilson rentals portfolio It has emerged that Fergus and Judith Wilson, England’s largest buy to let landlords, are on the brink of selling their entire portfolio of around 1000 properties to one of three Chinese investors for a price of “at least” £250 million. The pair, both former maths teachers, built up the portfolio over the last 20 years by continually buying mainly new build houses and promptly remortgaging them as property prices rose. revealed that all three potential buyers had come forward over the weekend of the 20th and 21st of September, something he believes is linked to the successful float of Alibaba on the New York Stock Exchange. He valued the portfolio using Rightmove, the online property portal, and has stated that £250 million is the minimum price he will accept. He believes that a deal will be agreed in the next month. £45 million of the proceeds will have to be repaid to a variety of lenders and he estimates that after tax and disposal fees he will walk away with around £100 million, enough to “keep me in fish and chips for the rest of my life.” Attention Attention Mr Wilson, who has repeatedly courted controversy in the last few years, said he was selling up because “you can’t take it with you to the grave.” He Private Rented Scheme The story was first broken in an article in the Financial Times. Landlord cut electricity supply to force out tenant Private Rented Scheme A Manchester landlord has been found guilty of harassment and unlawful eviction after she entered her property without permission and removed several fuses, cutting the electricity supply for the heating, lighting and hot water. Patricia Searle of the Eccles area of the city was fined £1000 and ordered to pay costs of £5250 after a four day trial at Manchester County Court. When the tenant complained to Salford City Council about the incident, she denied any involvement and produced forged paperwork purporting to show she was away on a course when the incident took place. Attention Attention Private sector Rushcliffe landlords are being given Rushcliffe Free advertising a wonderful opportunity Private sector to advertise their lets landlords arefree being given Private Rented Scheme Golden hello ofFree £150* advertising Private Rented Scheme on our website plus the a wonderful opportunity addedtoreassurance advertise their lets free Guarantee Scheme Golden hello of £150* that you’ll getwebsite your plusDeposit on our the rent payments added reassurance Fast TrackingDeposit HousingGuarantee Benefits Scheme that you’ll get your rent payments Private sector Borough Council Borough Council Direct Payment of Housing Benefits to you Benefits Fast Tracking Housing Private sectorgiven landlords are being are being given Free advertising alandlords wonderful opportunity Free advertising wonderful opportunity Partnership with Nottinghamshire Credit Benefits Union to you toaadvertise their lets free Direct Payment of Housing to advertise their lets free Golden hello of £150* on our website plus the Golden hello of £150* *Subject to your first letting of 6 months to an applicant from Rushcliffe who is threatened with homelessness. on our website plus the added reassurance Deposit Guarantee Scheme added reassurance Partnership with Nottinghamshire Credit Union that you’ll get your Deposit Guarantee Scheme that you’ll get your rent payments *Subject to your first letting of 6 months to an applicant from Rushcliffe who is threatened with homelessness. Fast Tracking Housing Benefits rent payments What else would you like us to offer? Fast Tracking Housing Benefits What else would you like us to offer? ForPayment further information contactto the strategic housing team Direct of Housing Benefits you Direct Payment of Housing Benefits to you Telephone: 0115 981 99 11 Email: [email protected] Partnership with Nottinghamshire Credit Union For further information contact the strategic housing team Partnership with Nottinghamshire Credit Union *Subject to your first letting of 6 months to an applicant from Rushcliffe who is threatened with homelessness. Telephone: 0115 981 99 11 Email: [email protected] *Subject to your first letting of 6 months to an applicant from Rushcliffe who is threatened with homelessness. What else would you like us to offer? What else would you like us to offer? For further information contact the strategic housing team For further information contact the strategic housing team Telephone: 0115 981 99 11 Email: [email protected] 7 OCTOBER/NOVEMBER 2014 Ceramic tile style creates the perfect balance for landlords Life for landlords is something of a balancing act. There’s always something waiting to chew away at your profits. Maintenance costs, redecoration, repairs and the times when your property may stand empty, all add up to losses rather than income. This skill is to minimise the costs while keeping your tenants happy – and that’s where you need all the help you can get. When it comes to making the big decision about how to decorate those all-important kitchen and bathroom areas, ceramic tiles are the ideal solution. They are tough, hardwearing, attractive and resistant to almost everything even the most careless tenant can throw at them. Every landlord knows the value of a good tenant. That’s why you need to make your house or apartment look as enticing, modern and clean as possible, if you are going to attract people who will respect your property. Ceramic tiles are the natural first choice for creating a winning first impression in the kitchen and bathroom. They instantly make your property stand head and shoulders above the rest and could make all the difference between having paying tenant – or an empty flat. Then there are all the wonderful practical advantages. It would be glib to say you can fit them and forget them, but in terms of long term maintenance, wellfitted ceramic tiles are a dream. They will look and perform as well in ten or even twenty years’ time as they did on the day they were fitted. That’s a fantastic cost saving, worth hundreds of pounds over the long term. Also, they are tough. A careless spillage can simply be wiped away – rather than resulting in an unwelcome phone call to replace a damaged floor covering. Your tenant will find them easy to clean and maintain in pristine condition – an added incentive to help them keep your property looking spotless. Responsible letting agents carry out regular checks on the condition of rented properties and the more you make it easy for tenants to keep them clean, the fewer problems you are likely to encounter. Ceramic tiles certainly are the first choice for landlords looking to add value and marketability to their properties – and to cut those costly maintenance and repair bills. EMC Tiles specialises in helping landlords to cash in on all the advantages offered by fitting ceramic tiles – with expert advice on the choice, design and fixing. Pictures: Ceramic tiles are the idea choice for reducing maintenance costs and keeping tenants happy. Where to find us: EMC Warehouse and Showroom Southglade Business Park, Hucknall Road, Nottingham NG5 9RA 0115 9770155 EMC Loughborough Unit 1, Waldron Court, Prince William Rd, Loughborough LE11 5GU 01509 210999 EMC Showrooms and Trade Services, 551 Saffron Lane, Leicester LE2 6UN 0116 2834068 www.emctiles.co.uk LANDLORDS Tiles - Save Costs - Save Time brighter, cleaner, longer lasting Good use of ceramic wall & floor tiles will... • Impress prospective tenants • Save regular refurbishment and maintenance costs • Protect your investment Lower Prices + P erfect Quality Southglade Business Park, Hucknall Road, Nottingham, NG5 9RA (opposite Bulwell Common Golf Course) T:0115 9770155 E:[email protected] Prince William Road, Loughborough, LE11 5GU (opposite B&Q Depot) T:01509 210999 E:[email protected] Best use of tiles in the home - winners www.emctiles.co.uk 8 Private Sector Landlord ARE LANDLORDS YOUR BUSINESS? Why not reach them through the East Midlands’ leading magazine for landlords and property investors? Private Sector Landlord magazine is delivered by Royal Mail free to 1200 landlords in the East Midlands every 2 months. • Packed with news, features and analysis – essential reading for landlords • Our readership owns and manages over 25,000 properties • Advertising starts from just £60 + VAT • Free advert design service • Free editorial with long term bookings Can you afford to miss out? Copy deadline for next edition: 14th November Call 01636 815561 or email [email protected] A L I F E M A G A Z I N E S P U B L I C AT I O N OCTOBER/NOVEMBER 2014 The Knowledge PRS Reform- Will it happen? A cross party group of MPs and Peers is calling for a full scale review of all regulations affecting the private rented sector (PRS) including the introduction of lifetime bans on landlords – two of many recommendations from a report published in July by the All Party Parliamentary Group for the PRS. With the sector having now overtaken the social rented sector in size and still growing strongly, the Group believes that the regulatory regime governing it needs a fundamental review to determine whether it is fit for purpose and is enforceable. Their report calls for a nationwide banning order preventing landlords from renting properties in the future if they are found to have deliberately breached their legal obligations, along with calls for the Office for Fair Trading to be given the powers to order out of the market any letting agents found to be behaving inappropriately or abusing their position. It states, “It is an anomaly that the OfT enjoys such powers over estate agents but not letting agents.” Allied to this is a demand for clear guidance from the Sentencing Council to the courts on the tools available in responding to breaches of the law as they relate to private rented housing. Publishing the report, the Group’s chairman, Oliver Colvile a Tory MP said, “Given the growing importance of the PRS, it is important that consideration is given to how it should be run to provide sufficient protection to tenants and support and encouragement to the majority of good landlords whilst rooting out those who reap misery for tenants.” He adds, “The report provides a number 10 of ideas to ensure that the sector is fit for the 21st century and the group hopes and looks forward to all political parties giving serious consideration to this detailed work.” expect to buy a property of their own at some point in the future. Around 25% of households in the PRS are in receipt of housing benefits compared to 64% of all social rented households. BACKGROUND TO THE PRIVATE RENTED SECTOR The most recent data on the profile of landlords in England can be found in the Department for Communities and Local Government publication, “Private Landlords Survey 2010,” which found 89% of landlords were private individuals; 5% were companies; and 6% were ‘other organisation’ landlords. These were responsible for 71%, 15% and 14%, respectively, of all dwellings in the sector. Surprisingly 78% of all landlords only owned a single dwelling for rent, comprising 40% of the total private rented housing stock. Interestingly 79% of all landlords earned less than a quarter of their income from letting properties in the PRS with 21% earning no income at all. Only 8% of all landlords in the PRS were full-time landlords with the remainder being part-time. The PRS is now the only housing tenure growing in England. Having reached its low point of comprising 9% of all households in 1992, in 2012-13, the sector made up 18% of all English households. (Department Communities and Local Government, February 2014. English Housing Survey – Headline Report 2012-13.) Comparatively, the proportion of households which are owner occupied has fallen from a high of 70.9% in 2003 to 65.2% in 2012-13, a smaller proportion than at any time since 1987. Social rented housing now accounts for 16.8% of English households, down from a high in 1981 of 31.7%. Aside from the considerable growth seen, a further noticeable characteristic of the sector has been a shifting demographic of private sector tenants, changing from the traditional view of a sector dominated by students and young professionals viewing renting as a step towards homeownership. A majority (50.8%) of private rented sector households now have tenancies in the name of someone aged 35 or under whilst the proportion of private rented households with a lone parent or couples with one or more dependent children now stands at 32.2%. Just over 45% of private sector tenants have been in their properties for 2 or more years, although 60% A striking feature of the PRS in England is the age of the stock with housing built pre-1919 comprising 33% of all private rented homes. With this comes considerable challenges for the sector, as 33% of private rented housing stock is classed as non-decent, with a high proportion of housing failing to meet the decent homes standard compared with the owner occupied and social rented sector. Private rented housing is also likely to see the largest proportion of safety problems, with 19% of households in the sector containing at least one category one hazard as measured by the Housing Health and Safety Rating System (HHSRS). Around 9% of private rented homes also suffer from damp problems, a larger proportion than any other housing tenure. Despite this and contrary to what the media, Crisis and Shelter would have you believe 83.1% of private rented tenants are satisfied with their accommodation, of which 43.8% are very satisfied and 39.3% are fairly satisfied. In the social rented sector, 82.1% of tenants have expressed satisfaction with their accommodation. The high point in recent years was the 84.6% of private sector tenants who stated they were satisfied with their accommodation as reported in the 2009-10 English Housing Survey. What is also encouraging is the fact 68% of tenants in the private rented sector report being satisfied with the way that their landlord carries out repairs and maintenance on their property. In April 2014 the Office for National Statistics published an analysis of rents in the PRS. This data shows between March 2013 and March 2014 rents in Britain grew by 1%. Rental prices for Great Britain excluding London grew by 0.7% in the same period. Over the nine years March 2005 and March 2014, rental prices increased by 9.5% in England. KEY FINDING OF THE MP’s REVIEW INTO THE PRS The report highlights the fact that the PRS is swamped with regulation and requests an assessment on how this regulation actually works in terms of enforcement and delivering the desired outcomes. There is a concern that in the quest to find savings, local authorities (LA) and others are losing vital OCTOBER/NOVEMBER 2014 capacity and resources to properly enforce regulations and are unable to work proactively to find those landlords operating under the radar who cause misery for tenants. An example of this savings culture was brought to the attention of the group by a panel of invited guests; who claimed that Environmental health departments are reluctant to seek advice from local authority legal departments as a result of internal charges to access such services. If true, this would be a concerning development and the group have requested clarification from the Government on this point. The report recommends that the Local Government Association works with the Department for Communities and LA’s to understand the extent of the enforcement capacity problems faced by Environmental Health departments and their ability to absorb and effectively enforce the regulations for which they are responsible. The report suggests these parties should examine how they can speed up prosecutions and ensure the courts demand higher fines for non-compliance. The group wants to ensure a strong signal is communicated out to landlords who breach their legal obligations that if they break the rules they have to pay the full cost of the action taken against them, not the council tax payer. This is why there is a need for the Sentencing Council to provide clear guidance to the courts on responding to breaches of the law relating to private rented housing The report encourages Ministers to work with the industry to prepare a single, common guide for tenants on renting property. Included in it should be a simple check list of questions to ask of a landlord or letting agent prior to signing a contract along with details of who to ring or email to express concerns. It recommends that as part of the Government’s proposed tenant’s charter, such information be supplied to tenants at the point that they first make enquiries about finding a property to rent. To ensure tenants do not suffer financial problems during a tenancy, the report suggests details of the costs of utility bills associated with a particular property such as council tax, gas, electricity and water rates should be provided to tenants by the landlord or letting agent. There is a concern in the report that only a small percentage of landlord’s join landlord and accreditation associations. The report suggests the introduction of a light-touch, national register of all landlords. Such a register would enable government and other public bodies to communicate to landlords about policy developments that will have a bearing on their activity. In order to ensure that such a register is not burdensome, it should be kept to a simple list of landlord names and contact details. In return, a nationally recognised badge could identify those registered. This would not be a regulatory tool, but a simple contact database to aid communication with landlords. The report recognises the importance of LA’s having a suite of options available to them to tackle problems within the PRS in their area. However within current housing regulation there is confusion on many fronts. For example, under licensing the fit and proper persons test for landlords is an important part of the licensing process and yet there is confusion about what constitutes such a person. In the interests of consistency in its interpretation, the report calls on the Government to issue clear guidance on what constitutes a fit and proper person and how it should be applied. There is recognition that licensing should be used to tackle problems associated with low demand and/ or anti-social behaviour but there is concern over whether it should be used to regulate housing conditions where LA’s have existing powers including the HHSRS. The report highlights the worry where a landlord has paid to join an industry run accreditation scheme and are then forced to pay again if a licensing scheme is introduced. An option suggested by the report is for local authorities where a landlord is proved to be a member of an accreditation scheme, become automatically exempt from having to apply for a licence. The report welcomes the Government’s decision, in response to the Communities and Local Government Select Committee, to undertake a review of the HHSRS system. It recommends as part of this review an analysis of the data sets on safety in the PRS should be conducted to provide more detailed information on the nature of safety hazards in rented housing. It urges Ministers to ensure that the review engages all interested bodies with a view to establishing appropriate guidance that has the confidence of all involved in providing, residing in and regulating private rented housing. It calls for the outcome of the review to include simple, easy to understand guidance on how the HHSRS should be applied with a particular emphasis on improving understanding among those responsible for enforcing HHSRS. The report stresses the need to identify further ways in which more detailed information can be recorded on the nature of safety hazards and episodes that occur. The report supports a statutory requirement for landlords to have an annual electrical safety test as they do with gas appliances. It states it is an anomaly that the two are treated differently. Given the importance of well-informed tenants, it is important that they can get easy access to basic safety information. Therefore tenants should be able to see Gas Safety and a new Electrical Safety certificate for their properties online in much the same way as Energy Performance Certificates. East Midlands Property Owners (EMPO) is encouraged by the report’s recommendations which overall offer a balanced analysis. We are particularly in favour of the recommendation for the need for better enforcement of criminal landlords by LA’s by utilizing the wide range of existing powers within the armoury of regulation to enforce standards. In terms of objections we believe some of the recommendations require further analysis and evidence to prove justification. For example the requirement for an annual electrical safety checks in private rented homes needs to be properly researched as there is little evidence that such regular checks would achieve a notable improvement in safety. Giles Inman EMPO 11 Annual Membership Fee £55 Standing Order An individual property owner or any number of co-owners living at the same property (Any other method of payment is £60) £20 One Off Joining Fee A fixed joining fee Subscription for twelve months Name(s) and Address of Applicant(s). Block capitals please. Name(s)...................................................................... Mem No. .................................................. 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Resident Landlord Self Contained Unit (Lives in same building as tenant) (Tenant does not share amenities) Shared House House in Multiple Occupation (HMO) (Group of tenants living in same way as a family e.g. students) (Property occupied by persons not forming a single household e.g. bedsits) Holiday Let Other I currently use the EMPO recommended insurance scheme Commercial Industrial No of properties ................................ Yes No Acceptance of an application is subject to ratification by the directors. Send your completed form and cheque if applicable to the Membership Secretary at EMPO House, 78 Lenton Boulevard, Lenton, Nottingham, NG7 2EN. We are delighted to announce that we have negotiated a discount off the cost of HMO licensing fee with various councils. To qualify for this discount, members will need to read and take note of the paragraph below. If you have any unspent convictions or judgments made against you with respect to fraud, dishonesty, violence, drugs, offences of a sexual nature, unlawful discrimination, housing standards or landlord and tenant law you must tick the box and give details on a separate sheet of paper East Midlands Property Owners Ltd always seek to promote Sound Management and acceptable standards of accommodation. Established in 1942, EMPO (East Midlands Established Property in 1942, Owners EMPO (Eas Limited) is a not-for-profit organisation Limited) that represents is a not-for-profit the needs organis of Landlords across the East Midlands. of Landlords across the East Mi EMPO works with Government, Local AuthoritiesEMPO and Industry works with to provide Government, the bestLocal deal Autho possible for independent landlords in this region. possible for independent landlords in this r EMPO is run by an elected committee, experts in EMPO their own is runfield by an within elected the property committee, exp market, dedicated to ensuring that members of market, the association dedicated benefit to ensuring from their that membe collective strength. collective strength. Our association is regarded as one of the most Our progressive association landlord is regarded associations as oneinof the m the country with over 450 members, our numbers theare country continually with over increasing 450 members, and our our nu working relationships with suppliers and local authorities working relationships constantly gain withstrength. suppliers and lo EMPO Member advantages EMPO Member advantages • Networking • Networking EMPO have regular meetings where landlords come EMPOtogether have regular to hear meetings related where lan services, including accountants and solicitors discuss services, renting including residential accountants property and sol as well as putting landlords in contact with otheraslandlords. well as putting landlords in contact w • Discounts • Discounts EMPO work tirelessly to negotiate discounts on thousands EMPO work of products tirelessly that to negotiate landlordsdiscoun use everyday. Be it paint, tiles, key cutting, or timber, useEMPO everyday. hasBe specially it paint,negotiated tiles, key cutting rates with suppliers across the regions that will save rates you withmoney. suppliers across the regions t • Be represented • Be represented EMPO actively campaign with Central and LocalEMPO Government activelyfor campaign a better with deal Central for a landlords. Recently several important cases have landlords. successfully Recently beenseveral campaigned important ca that would have meant a harder time for landlords. thatAswould part of have YOUR meant locala landlords harder time for association, we can help to make your opinion count. association, we can help to make your o • Keep up-to-date • Keep up-to-date Don’t get caught out with changes in the law. EMPO Don’tmembers get caught areout kept with up-to-date changes in the with changes in legal requirements that effect residential with changes landlords. in legal requirements that • Reduced Property Insurance • Reduced Property Insurance EMPO have a specially negotiated deal with a large EMPO building have insurer. a specially Notnegotiated only does deal w this provide perhaps the best landlord specific building this provide insurance perhaps onthe thebest market, landlord s it frequently saves landlords more than their annual it frequently membership savesfee. landlords more than • Reduced rates for HMO Licenses • Reduced rates for HMO Licenses EMPO continue to forge excellent relationships EMPO with thecontinue councilstothroughout forge excellent the relatio and Nottingham. East Midlands area including Derby, Leicester, Lincoln East Midlands area including Derby, Lei Joining EMPO is easy. Simply contact us onJoining EMPO is easy. Simply contact 0845 094 0386 0845 094 0386 www.empo.co.ukwww.empo.co. Or call in to our new offices at 78 Lenton Boulevard, Or call in Nottingham to our new offices at 78 Lento To join, simply complete the application on the reverseTo of join, the form simply andcomplete post it tothe us application along with on the re your cheque (if required). We’ll then write to you with your yourmembership cheque (if required). pack which We’ll willthen include write to you w your membership discount card, a list of our recommended your membership suppliers and discount a copy card, of thealatest list of our reco issue of Professional Landlord, our regular members’ journal. issue of Professional Landlord, our regular memb OCTOBER/NOVEMBER 2014 The BIG Issue Will a supply squeeze bring the PRS to a grinding halt? It is hard to exaggerate the impact that the private rented sector has had on the housing market over the last six years. This year, for the first time in 60 years, the number of privately rented homes exceeded those provided by the social housing sector. In London, over a quarter of homes are provided by the PRS. A significant proportion of all new build houses are snapped up by buy to let landlords, often paying cash. There is also compelling evidence that landlords have done much to fuel the current house price boom; I spoke to a local estate agent recently who was marketing a development of 2 and 3 bedroom houses in Bingham. She revealed that the sale prices rose by 10% in just 6 months. Every single one of the houses was bought by a buy to let landlord. It would appear that the good times continue to roll for private sector landlords. When we interview a landlord for our regular feature, The Secret of My Success, one of our stock questions is what are the main threats to your business? The usual answer is the increasing burden of regulation, or maybe rising interest rates. However, our latest landlord, Andy Churchill, identified two new threats. The first was that the margin between investment properties and owner occupied properties has narrowed alarmingly. Two years ago you could pick up a rundown 3 bedroom ex council house for around £40k. Once refurbished, the market price would be £75 to £80k. Now, these kind of investment properties go for £55 to £60k but prices in the owner occupier market have not really increased 14 at all. The margin may now be as little as £15k and the refurbishment costs are almost guaranteed to exceed that. A landlord buying an investment property in this market would actually make a loss; he would be better off buying a house through an estate agent. I should point out that this is a problem specific to the East Midlands and the north; in London and the home-counties house prices have seen such strong rises that the margin between investment properties and owner occupied has if anything increased. Traditionally, plenty of landlords have used investment properties as a cost effective way of building their portfolio. Two factors drove this; firstly a surprising number of landlords are builders or have a strong business relationship with a builder, so they can get the renovation work done relatively cheaply. Secondly, many landlords and property investors are cash buyers or, at the very least, have ready access to cheap finance. In the years following the financial crisis, many owner occupiers couldn’t even raise a mortgage, let alone borrow money to fund renovation work, so this gave landlords a lot of buying power and enabled them to snap up rundown properties at low prices. This situation of a narrow margin between investment and owner occupied properties has arisen before. In the heady days of the mid noughties when Sarah Beeny’s Property Ladder was at the height of its popularity, everyone believed they could be a property developer. In 2007 I watched a near derelict 1970’s house set in a modest plot in my home town of Southwell go under the hammer. It fetched £480,000 at a time when a very similar, completely modernised property less than quarter of a mile away could be bought for £320,000. The buyer had plans to demolish the existing house and put up a fabulous new build in its place; he admitted afterwards that he got carried away at the auction. Then the financial crisis came along and he couldn’t borrow the money to fund the building work. Now he lives in a rundown house that he paid £200k over the odds for. This time around the demand for investment properties is coming from professional landlords and property investors who you would think would have more sense than to get carried away at a property auction. Even so, the effect is the same – investment properties are now so expensive that, in the East Midlands at least, they are no longer a viable way of adding to a rental portfolio. The other factor that Andy Churchill commented on was a serious skills shortage in the building trade. He spoke about a new development of HMOs and one bedroom flats he is building in Ilkeston. One day he arrived on site to find several of the bricklayers conspicuous by their absence. When he made enquiries he found that the missing brickies had been lured away to a building site down the road by a promise of higher wages. This could be viewed as just an isolated incident but in recent months the bosses of at least two of the largest house builders in the UK have raised the same issue. They can’t build as many new homes as they’d like simply because there aren’t enough skilled tradespeople to build them. It could be argued that this is a problem of the house builders own making; they laid off too many workers when the financial crisis hit and drastically cut the number of new apprentices, but it doesn’t matter who is to blame; it doesn’t make the problem go away. A shortfall in the number of new homes being built, particularly in England, has been a problem for years. In 2007 house building peaked at about 185,000. Even then it was estimated that we needed to be building 200,000 homes a year with demand being driven by an increasing population, largely due to immigration. Demographic changes have also had an impact, an aging population means that there are more “empty nesters,” married couples whose children have left home but who continue to live in 4 or 5 bedroom houses. The proportion of single person households has also increased. By 2009 house building had plummeted to less than 80,000 homes and it remained under 100,000 until 2013. The net result of all this is that it is now estimated that we need to build 300,000 new homes a year for the next five years to satisfy pent up demand. There were a number of problems immediately after the financial crisis that limited the number of new homes being built. Business lending all but dried up. This meant that although the developers had the land to build on, they couldn’t borrow the money they needed to actually build the houses. Also, house prices went into freefall so properties that were already being built had to be OCTOBER/NOVEMBER 2014 dumped on the market at a hefty discount, sometimes at a loss. Mortgages were being heavily rationed, usually by the mechanism of demanding at least a 25% deposit which first time buyers simply couldn’t afford. This meant that the developers had little confidence that there would be buyers for their new homes, even if they could afford to build them in the first place. There was also the question of planning constraints which were widely seen as delaying and restricting new developments. Since 2012 the planning laws have been relaxed with the much vaunted “presumption in favour of sustainable development,” part of the National Planning Policy Framework which is intended to speed through planning applications that accord with an up-to-date Local Plan. However, there is still a right of appeal and local residents who are viscerally opposed to any new developments in their neighbourhoods have become adept at playing the system to delay consent. In some cases involving smaller developers, the developer goes bust while waiting for planning permission to go through. A prized brownfield site just up the road from me is on its 5th owner in 8 years and not a single footing has yet been dug. The latest obstacles to large scale house building are the skills shortage I mentioned above and, bizarrely, a lack of materials, particularly bricks. Sources within the building industry claim that smaller developers, particularly in the north of England, are being told that they must wait for up to a year for sizable orders of bricks to be fulfilled. Apparently, after the financial crisis many established manufacturers went to the wall (excuse the pun) as demand plummeted. The supply of bricks has been further impacted by new European emissions regulations that have forced several older kilns to shut down because they can’t afford to upgrade to comply with the regulations. Efforts to import bricks to make up the shortfall have been hampered by similar problems afflicting European manufacturers. Meanwhile, the national house builders have used their buying power to snap up what few supplies are available and this has led to prices increasing by as much as 20% in 6 months. It’s a similar story with the supply of building blocks too, for much the same reasons. Although new starts for house building are rising strongly, completions have actually fallen back slightly, mainly due to problems in the supply chain, and are estimated to be around 140,000 in 2014, less than half the output required. Let’s take a moment to look at the demand side of the equation from the standpoint of the PRS. The population of the country continues to increase, with net immigration remaining stubbornly above 100,000 and people living longer than ever before. The proportion of homes that are owner occupied is drifting downwards from its peak of 71% in 2003; currently it is around 64%, so more people rent their home than ever before. The proportion of people who rent their homes from the private sector will increasingly outstrip those who rent from the social sector; many of those small developers who can’t get enough bricks build social housing. More students will start university this year than ever before, confounding expectations. For private sector landlords, the demand side is in the rudest of health. There have to be concerns on the supply side though. It is obvious that not enough new homes are being built to meet demand and that situation is unlikely to change any time soon. In the East Midlands, buying investment properties for the rental market no longer makes financial sense. Landlords who opt to build their own properties are going to struggle with the same shortages of labour and materials that other developers are facing. If it comes to a bidding war for new build homes, professional landlords and property investors are likely to continue to win against owner occupiers, but that scenario presents its own set of problems. If landlords pay more for a property and rent levels stay constant, by definition the yield will fall. It is the relatively high yields compared to other investments (typically 7% for student HMOs for example) that makes rental investments so attractive right now. Admittedly, landlords will be able to sell their properties and take the capital gains but that is a one shot deal when prices are rising, if they try to reenter the market they will pay even more for properties and face even lower yields. What about raising rents in line with house prices? Unfortunately, after several years of sluggish economic growth coupled with hefty rent increases, high inflation and falling average incomes, many tenants have reached the limit of what they can afford to pay. The consequences of any further increases are likely to be vacant rooms and higher rent arrears. Of course, everything changes over time. Average incomes are expected to rise next year, more brickworks are coming online, more apprentices are being taken on in the trades and new housing starts are rising strongly. Prices of investment properties will no doubt start to fall to more sensible levels and rising house prices in the East Midlands should open the margins again. Even so, problems on the supply side will impact on landlords for some time to come. Howard Clemmow Editor 15 OCTOBER/NOVEMBER 2014 The Secret of My Success Raj Beri Benefit Sector for cash-flow, whilst having systems in place to get in excess of 12% gross yields on the more standard three bedroom terrace portfolio. As Raj explains, “I now invest in different tenant tenures to spread my investment risk.” Having been in the property business for around eight years, what is interesting about Raj’s story is that he has invested time in property education and training. He began by reading property forums and attending property shows, as he realised that if he wanted to be in property full time then he needed to do it properly and gain the requisite knowledge to extend his portfolio. In due course, he researched suitable mentors and trainers and began attending property seminars in order to broaden his knowledge of the sector. Raj Beri is the first to admit that until a few years ago his only thoughts about property were either as a place to live or as an asset class. It wasn’t the case that he was someone who hated his job or his boss. In fact, he was a scientist who loved his work and was well paid to perform it. So, how and why has Raj made the transition from content employee to full-time property investor and what has he learned along the way? Raj bought a couple of properties in West Bridgford, just outside Nottingham, primarily for capital growth, adopting the time honoured mind-set that “prices only go up, don’t they?” At this point, he paid no real attention to investment yields or cash flow. With the onset of the financial crisis, he didn’t have the available cash to put down deposits on additional 16 properties, so he re-financed his own home- and was persuaded to invest in the North East. What did he learn from these initial experiences? Raj told me, ‘Having originally started with the goal of capital growth, then being led to believe that the best investments could be found up north, I now only buy locally and, at present, my wife and I self-manage these properties.’ Wanting to invest in properties with higher yields and better cash flow, he has since developed his portfolio to include HMOs. Raj comments, “I always try to negotiate the best discount I can get on the purchase price to give me the best chance of recycling my capital within twelve months, by the means of remortgaging to buy more properties.” Moreover, he now operates in the Housing Even now, Raj still has that thirst for knowledge. At every stage of his development he has embraced education, for example, being a full time landlord allowed him to become a local representative for the National Landlords Association (NLA). This took his knowledge of the rental sector to a new level. In addition, he has found it both enjoyable and helpful as it keeps him up to date on both the state of the market and the rapid changes in the associated legislation. I wanted to know if Raj had any top tips for property investors. He believes that you must decide what your values and goals are and make sure that your timescales are realistic. Ensure that you buy assets that put cash flow into your pocket in the short term whilst realising the benefits of capital appreciation over the long term. Once again, his mantra is the importance of education and seeking guidance when necessary. He advises, “Leverage other people’s expertise – thinking you can do it alone might be one of the biggest mistakes you will ever make.” Despite his own personal success, Raj still uses a mentor periodically to accelerate his progression and help him implement his aims. “I have managed to buy fantastically discounted properties due to all the training I have had, and continue to have, allowing me to remortgage much more quickly and to grow my portfolio whilst being mindful of not over-leveraging on the borrowing.” Most would-be property investors start off on a parttime basis and, if you are holding down a full time job, Raj believes you must be prepared for some hard graft. He takes the view that it is useful to have support around you. He acknowledges that his own wife has helped him immeasurably. She was there at the beginning allowing Raj to build up his property portfolio, which she now manages, so that he can focus on the buying side and also his ongoing property coaching and education. Raj is keen to share his experience with other landlords and property professionals and really enjoys being a mentor. If you would like to find out more, you can check out his LinkedIn Profile at uk.linkedin.com/in/ beriraj or you can phone him on 07894 543931. His final word of advice is that “now” is always the right time to invest in property if you have the right mindset and do your homework. As someone once told him, ‘Don’t wait to buy property, buy property and wait.’ Lisa Chamberlain OCTOBER/NOVEMBER 2014 17 OCTOBER/NOVEMBER 2014 PROPERTY VINE Questions answered by EMPO’s resident in house expert any knowledge if one is more effective than the other? A : A tenant is entitled to “quiet enjoyment” – see http://www.foxwilliams.com/ news/704 for a definition and some case law on this. Q :I have a tenant under a standard AST with circa £1,500 in rent arrears and I have a notice to quit in force. We gave 24 hours’ notice of a maintenance inspection but she has been very obstructive, so we advised we would access the property even if she was not present. We then received abuse and threats of violence from her guarantor. We have reported these matters to the police but can you advise whether we are able to enter the property with 24 hours written notice, even if the tenant has not consented and is not present. Up until the maintenance request, her and her guarantor were unresponsive to our calls, texts, visits and letters and so we have concerns as to the condition, occupancy and possible illegal activities being carried out at the property. Also, could you offer an opinion on debt recovery? We wish to take action against the guarantor but have no experience with either debt recovery agents or solicitors. Do you have 18 A landlord usually has a right to inspect the property reserved within the terms of the lease and often this will be subject to giving 24 hours’ notice. I have presumed you have checked this and are requesting access in accordance with the terms of the tenancy. If you follow the provisions of the lease, then the tenant can’t object to this – unless your inspections are so regular as to affect their right to quiet enjoyment. You may want to take someone with you when you carry out the inspection to act as a witness to any issues that that you come up against. As far as the debt recovery is concerned, the best way is a money claim online, a small claim dealt with by the County Court. You can do this yourself but you can only claim what is outstanding at the time that you make the claim. If the tenant is still in the property, then you won’t be able to claim for any subsequent months of non–payment or for any damage they have caused to the property. You may therefore want to wait until the tenancy has been finished and she has vacated and you know what the total amount owing is. In the meantime, I would get a solicitor to write to the guarantor saying that you intend to take legal action and asking the guarantor to pay. Sometimes this works. Q :We have a house under the jurisdiction of Rushcliffe Borough Council in West Bridgford. The council has levied council tax on us for the remainder of the tenancy agreement because all the students’ courses have finished bar one. We understand from the council that this is the responsibility of the landlord even though the tenancy agreement lasts until 31st July. The students have been to the Citizen Advice Bureau who told them that this is correct for houses with HMO status. We have tried to pass the cost of the council tax to the students as they are still living in the property. Can you tell me if the council is correct in billing the landlord and we have no come back on the students? A : The rules for Council Tax are fairly complicated and the council tax term “Houses in Multiple Occupation” has a different definition to the housing act definition. For council tax purposes, a HMO is either a house let on separate contracts (i.e. room by room contracts) or there are locks on bedroom doors. It doesn’t matter how many people live in the property – i.e. if you have a 2 bedroom property let room by room to two people, it is a HMO for council tax purposes (it wouldn’t be a HMO for Housing Act purposes). As you probably know, a student in full time education is usually exempt from Council Tax – for this to apply they must be enrolled on a full time course. If the course has finished, then the Council are right in that Council Tax should apply to the property if they are still living there. If the house is a council tax HMO the rules say that Council Tax is charged to the landlord. I would advise that in your contract you have a covenant that allows you to charge back the Council Tax to any tenant where they hold the landlord liable to pay Council Tax. If you don’t have this covenant you may not be able to re-claim. Whether the Council are correct in charging you in the first place depends on whether it is a Council Tax HMO. If you have one contract and no locks on doors then you should advise the Council that they are billing you incorrectly and should bill the students directly. If the students have moved out and only the person that is exempt is living there, then the house can still be put in to exemption – i.e. no charge is applicable. It is a bit of a minefield with lots of rules. Where you have Council Tax HMOs you need to be on the ball. We have had cases where Councils have continued to charge Council Tax months after the tenants have vacated. This can mean that the tenants have returned overseas and deposits have been returned. If you have any questions or comments on any aspects of being a landlord, please email them to [email protected] Giles Inman East Midlands Property Owners Ltd OCTOBER/NOVEMBER 2014 Boiler Maintenance and Repairs Find a reliable engineer in a hurry, with MyBoilerService.com! Whether you manage a handful of homes or have dozens of lettings, finding a reliable engineer to service your properties can take a lot of time and effort. Luckily, MyBoilerService.com is here to help. With our large database of independent local engineers, getting an instant competitive quote for your boiler service, breakdown repair or landlord certificate has never been easier! We do it all! •Boiler services •Breakdown repairs •Landlord certificates •Gas and oil Managing multiple properties? Call our Customer Services team on 0800 0807875 to find out about our free property service booking system Property Manager! Why is it important to have your boilers serviced? 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