Monday April 28 Breakfast Ballroom 8A 7:30-8:30 Conference Room Anaheim Atlanta Grand Ballroom 1-2 Grand Ballroom 3-4 Grand Ballroom 5-6 Grand Ballroom 9-10 Grand Ballroom 11-12 Grand Ballroom 13-14 Forums CRJ Series Flight Operations Steering Committee Spares Review Board & Supplier Support Working Group Structures Workshop Maintenance Programs & Planning Technical Publications Aircraft Economics Working Group QSeries Flight Operations Steering Committee CSeries Forum Spares Review Board & Supplier Support Working Group Q-Series Structures Workshop 8:30 - 8:45 a.m. 8:45 - 9:00 a.m. 9:00 - 9:15 a.m. CRJ Series FOSC Introduction Program Update Technical Publications Overview Introduction Q400 Structures Top 10 9:15 - 9:30 a.m. CRJ AEWG Introduction CRJ 700/900/1000 Maintenance Programs & Planning Update CRJ700/900/1000 Maintenance Best Practices & Optional Maintenance CRJ AEWG Action Register Review CRJ700/900/1000 9:30 - 9:45 a.m. Parts Services 9:45 - 10:00 a.m. CRJ Series 10:00 - 10:15 a.m. In-Service Engineering Update Q100/200/300 Structures Top 10 Q-Series New Generic Repairs, IS-Mods & SRM Enhancements 10:15 - 10:30 a.m. CRJ Series 11:00 - 11:15 a.m. Flight Documentation Review High Load Events Q-Series Warranty Emerging Topics in Repairs & Damage Tolerance 11:15 - 11:30 a.m. CRJ Series Action Register Review In-Service Supplier Management Q400 Emerging NDT Requirements 11:45 - 12:00 pm CRJ Series Technical Publications Training & Services Opportunities CRJ100/200 Maintenance Best Practices & Optional Maintenance QSeries Technical Publications Technical Publications C&D Zodiac AFM/QRH Updates UTC Aerospace Systems Thales Aerospace Single Engine Taxi Delivering Significant Change CSeries Technical Publications Q&A Challenger 800 Advisory Update & Top Issues UTC Aerospace Systems Landing Gear 1:15 - 1:30 p.m. 1:30 - 1:45 p.m. Dowty Propellers 1:45 - 2:00 p.m. CRJ Series FOSC 2:00 - 2:15 p.m. Aircraft Performance 2:15 - 2:30 p.m. ________________ Sagem ________________ C&D Zodiac 2:30 - 2:45 p.m. Honeywell Aerospace CRJ Series Structures Working Group Overall Structures CAR Performance Technical Publications Overview Q400 Maintenance Programs & Planning Update Innovative Solutions & Support CRJ AEWG Future Plans & Closing Aircraft Training Single Engine Taxi vs. Operational Experience Corrosion Investigation Electronic Damage Reporting Form SRM Update Update Q400 Calendar Limitations to Maintenance Program Tasks Q400 Maintenance Program Strategic Initiatives Q400 AEWG Introduction CSeries Pratt & Whitney Canada Repeat of morning session Technical Publications Services Repeat of morning session GREO Release Since Last SWG 2:45 - 3:00 p.m. CRJ Series Technical Publications Repeat of morning session QSeries Technical Publications Repeat of morning session Maintenance Engineering Q400 AEWG Action Register Review Aerodata CSeries Q400 Cost Savings Initiatives Technical Publications Q400 Fuel Savings Initiatives Brake Usage Operator Experience Q400 FIM Project Update Flight Efficiencies Best Practices Break 3:00 - 3:15 p.m. CRJ 100/200 3:15 - 3:30 p.m. CRJ Series Pratt & Whitney Canada MLG Trunnion STR Run Out Update Aircraft Performance Parker Aerospace ________________ Thales Aerospace 40K FC Inspection Feedback Q400 Technical Publications CRJ700/900/1000 Zodiac Services Aerazur ________________ 4:15 - 4:30 p.m. Operator Caucus MLG doors SB H stab update Thales Aerospace Wing FWD Flap Fitting Bolts Replacement Customer Feedback & Closing Customer Feedback & Closing Improving Dispatch Reliability & Mission Completion CSeries MEL Maintenance Program Strategic Initiatives 4:00 - 4:15 p.m. 4:45 - 5:00 pm QSeries CRJ Series FIM Project Update Lunch 1:00 - 1:15 p.m. 4:30 - 4:45 pm Safe Life Parts Update Technologies Harness Scanner Inc. CRJ100/200 Airworthiness Limitations Overview Program Initiative Updates Documentation Overview 12:00 - 1:00 p.m. 3:45 - 4:00 p.m. CSeries Program Update Break 10:45 - 11:00 a.m. 3:30 - 3:45 p.m. Program Update Technical Publications Services Management of Airworthiness Limitations MRM Part 2 10:30 - 10:45 a.m. 11:30 - 11:45 am QSeries FOSC UTC Aerospace Systems Resets & Bird Strikes Landing Gear Door Warnings Ultra Electronics De-Ice System Q&A Q400 Maintenance Best Practices Training & Services Opportunities 5:00 - 6:00 pm Free Time 6:30 - 10:00 pm Airline Reliability Awards & In-Service STAR Awards Technologies Harness Pressurization System Scanner Inc. Q400 AEWG Future Plans & Closing Electronic Flight Bag Technical Support Systems eFIM Aircraft Health Management (AHMS) CSeries Technical Support Structures 2014 All Series Operators Conference Trade Show- Detailed Agenda - FINAL-April14-v2 Tuesday April 29 Breakfast Grand Ballroom 8A 7:30-8:30 Conference Room Grand Ballroom 1-2 Grand Ballroom 3-4 Grand Ballroom 5-6 Grand Ballroom 11-12 Grand Ballroom 13-14 Q400 Technical Forum CRJ 700/900/1000 Technical Forum Q100/200/300 Customer Forum FOSC CRJ Series & QSeries CSeries Forum Forums 8:30 - 8:45 a.m. 8:45 - 9:00 a.m. 9:00 - 9:15 a.m. 9:15 - 9:30 a.m. General Session 9:30 - 9:45 a.m. Grand Ballroom 7A & B 9:45 - 10:00 a.m. 10:00 - 10:15 a.m. 10:15 - 10:30 a.m. Break 10:30 - 10:45 a.m. 10:45 - 11:00 a.m. 11:00 - 11:15 a.m. General Session (continued) Guest speaker – Dr. Dave Williams, record-breaking Canadian astronaut and aquanaut and former NASA senior leader Grand Ballroom 7A & B 11:15 - 11:30 a.m. 11:30 - 11:45 am 11:45 - 12:00 pm Lunch Grand Ballroom 8A 12:00 - 1:00 p.m. 1:00 - 1:15 p.m. 1:15 - 1:30 p.m. Q400 Technical Forum Introduction 1:30 - 1:45 p.m. Q400 1:45 - 2:00 p.m. Program Update 2:00 - 2:15 p.m. CRJ700/900/1000 Technical Forum Introduction CRJ 700/900/1000 Fleet Performance Overview _________________ CRJ700/900/1000 Program Update CSeries Parts Services Q100/200/300 AEWG Introduction CRJ Series & QSeries Action Register Review FOSC CRJ700/900/1000 Top Priority Issues Overview 2:15 - 2:30 p.m. Q100/200/300 Customer Forum Introduction Q100/200/300 Fleet Performance Overview CSeries SAFT - Batteries Functional Check Flight Workshop EMTEQ - LED Navigational Lights In-Service Supplier Management Ultra Electronics Q400 2:30 - 2:45 p.m. Fleet Performance Overview 2:45 - 3:00 p.m. UTC Aerospace Systems Landing Gear Operator Best Practices Parker Aerospace Closing Remarks & Future Plans Break 3:00 - 3:15 p.m. 3:15 - 3:30 p.m. UTC Aerospace Systems Q100/200/300 Maintenance Programs & Planning Pratt & Whitney USA Flight Controls 3:30 - 3:45 p.m. Pratt & Whitney Canada 3:45 - 4:00 p.m. In-Flight Shutdown Working Group CRJ Series & QSeries Liebherr 4:00 - 4:15 p.m. Q100/200/300 FOSC Functional Check Flight Workshop 4:15 - 4:30 p.m. Parts Services Initiatives Update Meggitt Aircraft Braking Systems 4:30 - 4:45 pm Liebherr Aerospace Landing Gear CSeries Honeywell Aerospace Parker Aerospace Warranty 4:45 - 5:00 pm 5:00 - 6:00 pm Free Time Trade Show Opening 6:30 - 10:00 pm Cocktail Reception 2014 All Series Operators Conference Trade Show- Detailed Agenda - FINAL-April14-v2.xls Wednesday April 30 7:30-8:30 Breakfast Ballroom 8A Conference Room Cypress Ballroom Forums 8:30 - 8:45 a.m. 8:45 - 9:00 a.m. Breakfast Ballroom 8A 9:00 - 9:15 a.m. 9:15 - 9:30 a.m. 9:30 - 9:45 a.m. 9:45 - 10:00 a.m. Trade Show 10:00 - 10:15 a.m. Cypress Ballroom 10:15 - 10:30 a.m. 10:30 - 10:45 a.m. 10:45 - 11:00 a.m. 11:00 - 11:15 a.m. 11:15 - 11:30 a.m. Trade Show Cypress Ballroom 11:30 - 11:45 am 11:45 - 12:00 pm 12:00 - 1:00 p.m. 1:00 - 1:15 p.m. 1:15 - 1:30 p.m. 1:30 - 1:45 p.m. 1:45 - 2:00 p.m. Trade Show Cypress Ballroom 2:00 - 2:15 p.m. 2:15 - 2:30 p.m. 2:30 - 2:45 p.m. 2:45 - 3:00 p.m. 3:00 - 3:15 p.m. Break 3:15 - 3:30 p.m. 3:30 - 3:45 p.m. 3:45 - 4:00 p.m. 4:00 - 4:15 p.m. Trade Show Cypress Ballroom 4:15 - 4:30 p.m. 4:30 - 4:45 pm 4:45 - 5:00 pm 5:00 - 6:00 pm 6:30 - 10:00 pm Customer Appreciation Event 2014 All Series Operators Conference Trade Show- Detailed Agenda - FINAL-April14-v2 Thursday May 1 Breakfast Ballroom 8A 7:30-8:30 Conference Room Grand Ballroom 1-2 Grand Ballroom 3-4 Q400 Technical Forum CRJ 100/200 700/900/1000 Technical Forum Grand Ballroom Grand Ballroom 9- Grand Ballroom 5-6 11-12 10 Grand Ballroom 13-14 QSeries Flight Operations Steering Committee Maintenance Engineering Forum Forums 8:30 - 8:45 a.m. Q100/200/300 Customer Forum CSeries Forum 8:45 - 9:00 a.m. Q100/200/300 Aftermarket Update 9:00 - 9:15 a.m. Pratt & Whitney Aeropower 9:15 - 9:30 a.m. Thales Aerospace CSeries EIS Fokker Services Customer Care 9:30 - 9:45 a.m. Parker Aerospace Q100/200/300 9:45 - 10:00 a.m. In-Service Engineering 10:00 - 10:15 a.m. Zodiac Services Aerazur GE Aviaton Systems & Structures Update 10:15 - 10:30 a.m. QSeries FOSC Operator Caucus CSeries Service Centers Pratt & Whitney Canada Dowty Propellers Propeller Working Group Rockwell Collins _______________ UTC Aerospace Systems _______________ 11:15 - 11:30 a.m. 11:30 - 11:45 am Ultra Electronics Honeywell Aerospace 11:45 - 12:00 pm Messier Bugatti Dowty CSeries EIS Flight Operations Electronic Data Standard Exchange (EDSE) CSeries EIS Functional Readiness Customer Feedback & Closing Lunch 12:00 - 1:00 p.m. 1:00 - 1:15 p.m. 1:30 - 1:45 p.m. Service Offerings Break 10:45 - 11:00 a.m. 1:15 - 1:30 p.m. Maintenance Engineering CSeries EIS Field Service Representatives & Start Up Technicians 10:30 - 10:45 a.m. 11:00 - 11:15 a.m. Aircraft Maintenance Routing & Scheduling UTC Aerospace Systems Landing Gear Landing Gear Working Group CRJ100/200 Technical Forum Welcome Fleet Performance Overview 1:45 - 2:00 p.m. CRJ100/200 2:00 - 2:15 p.m. UTC Aerospace Systems 2:15 - 2:30 p.m. Air Management Systems Maintenance Manual Change Process CRJ100/200 Management of CMMs CSeries Maintenance Planning Publications Workshop Top Priority Issues Overview One Time Extension of Maintenance Tasks - The Process 2:30 - 2:45 p.m. UTC Aerospace Systems 2:45 - 3:00 p.m. Actuation Systems Messier Bugatti Dowty Customer Feedback & Closing Break 3:00 - 3:15 p.m. 3:15 - 3:30 p.m. PPG Industries Eaton Aerospace ROI on Modifications 3:30 - 3:45 p.m. 3:45 - 4:00 p.m. EMTEQ Thales Aerospace Aircraft Maintenance Routing & Scheduling 4:00 - 4:15 p.m. 4:15 - 4:30 p.m. Q400 SAGEM In-Service Engineering Customer Feedback & Closing 4:30 - 4:45 pm 4:45 - 5:00 pm 5:00 - 6:00 pm Systems & Structures Update Customer Feedback & Closing Customer Support Program Strategy Customer Feedback & Closing 6:30 - 10:00 pm 2014 All Series Operators Conference Trade Show- Detailed Agenda - FINAL-April14-v2
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