RISK& INSURANCE April 2014 VERMONT 2014 ® Captive No. 1,000 Eric Dethlefs and a health care risk retention group create a milestone in Vermont. R4-14A1TipIn_CoverRedo2.indd 1 3/25/2014 1:57:17 PM RISK& INSURANCE ® www.riskandinsurance.com APRIL 2014 | vol. 25 no. 3 contents cover story A4 Hospital Group Hits Milestone The captive’s health care parent has a long history in alternative risk transfer. BY MATTHEW BRODSKY COVER PHOTO BY Dave Londres A11 Who’s Who in Montpelier When considering whether to form a captive in Vermont, feel free to reach out to these five domicile stars. BY Matthew Brodsky A8 Managing Change With the advent of the Affordable Care Act, the health care industry is facing perhaps greater uncertainty than ever before, and as in the past, such times usually call for more conversations about captives. BY Matthew Brodsky A14-15 Charts featuring summaries of captives formed in Vermont listed by gross written premium and industry sector. Includes a list of captives formed in 2013. A P R I L 2014 R4-14pA3_TipIn_TOC.indd 3 A3 3/25/2014 1:59:34 PM david londres eRIC dETHLEFS, the president and CEO of Cassatt RRG Holding Co. The parent company created Vermont's 1,000th captive by establishing a segregated cell captive. Hospital Group Hits Milestone The captive’s health care parent has a long history in alternative risk transfer. By MATTHEW BRODSKY B ack in 1991, a group of Pennsylvania hospitals dipped their toes into the water of captives. That water happened to be offshore. Their other insurance option was the “turmoil” of the traditional market. So they decided to dive in with a class-2 insurer called Cassatt Insurance Co. Ltd. It provided members with excess professional and general liability insurance. A4 The group thrived — enough to encourage the formation of another captive in 1997. This time, Cassatt planted its flag firmly onshore, in Vermont, with a risk retention group (RRG) called Cassatt Risk Retention Group Inc. Coverage was for the primary level, set beneath what was then called the Pennsylvania CAT Fund, which became the Pennsylvania MCare Fund in 2002. (Essentially, MCare, or Medical Care Availability and Reduction of Error, guarantees “reasonable compensation,” according to the Commonwealth, for persons injured due to medical negligence by paying from the fund for claims in excess of primary insurance coverage.) The RRG today has five shareholders, nine hospitals and more than 1,200 physicians insured. risk & insurance® R4-14pA4-A6_TipIn_CassattEric.indd 4 3/28/2014 11:06:31 AM DAVID LONDRES The next big step in the group’s evolution came in 2006, when Cassatt RRG Holding Co. gained a far greater role in the everyday operations of the captives and their members. The holding company assumed responsibility for claims, risk management, underwriting and finance. “It is really a service organization to the membership,” said Eric W. Dethlefs, president and chief executive officer of the Malvern, Pa.based holding company. What the increased role of the holding company — and the overall development of Cassatt — demonstrates is truly an innovative progression; the ability to anticipate trends as they emerge. It’s a trait particularly handy for health care organizations, especially as of late, when issues appear to be rising faster than most organizations can understand, let alone manage. Take the most recent examples of Cassatt’s growth. In 2012, Cassatt RRG Holding Co. launched the Cassatt Patient Safety Organization. This past October, it formed Cassatt Insurance Group Inc. — coincidentally, Vermont’s 1,000th captive formation. Both demonstrate Cassatt’s handle on 21st century health care exposures and strategic imperatives. A CAPTIVE FOR CONVENIENCE The Cassatt Insurance Group is a sponsored captive — or in other common parlance, a segregated cell captive. Vermont’s 1,000th captive is designed, Dethlefs explained, to provide insurance coverage flexibility for members as they merge and form affiliations with other hospital systems in the coming months and years, as they address the Affordable Care Act and other challenges. Many health care systems are scrambling to find such partners, Dethlefs said. (See the article on health care captives on page A8 for more information.) Cassatt’s sponsored captive will provide a flexible solution for the health care organizations that partner with Cassatt members. Dethlefs described the concept as each cell being similar to a new spoke off the sponsored captive’s wheel. The RRG is one established spoke. If new partners want the claims, patient safety and other benefits of Cassatt involvement, yet aren’t prepared to share in the other members’ liabilities as they would in the RRG, they can form their own cell, or a new spoke. One key benefit of segregated cell captives is that each cell’s liability is walled off. Roughly six months into the new captive, Dethlefs said, talks are underway with several health groups. It’s an attractive model for health care organizations, according to someone who has seen plenty of captive business models (not all 1,000 of Vermont’s, but plenty). “It is a neat process for them to expand their services to other hospitals,” said David F. Provost, deputy commissioner in Vermont’s Captive Insurance Division. “The result is going to be better patient care.” “The regulators in Vermont clearly understand the needs of our member hospitals, and this new company will help us to grow and to continue to provide the members and their patients with the benefits of Cassatt’s success,” said Gerald Miller, chairman of the Cassatt board of directors. A CAPTIVE FOR CARE Cassatt member hospitals have enjoyed a surge of benefits from the aforementioned Cassatt Patient Safety Organization (CPSO), which has been approved by the Department of Health and Human Services’ Agency for Healthcare Research and Quality. “It’s not a one-and-done kind of thing. It’s continual,” Dethlefs said. The CPSO can, for example, conduct risk assessments. It brings in experts in a given medical field that represents a high degree of liability exposure — say, obstetrics or surgery — and works with them to analyze the current practice and delivery of care. They learn what they are doing well, and where they could improve. Another function of the patient safety organization is protected knowledge sharing. Chief medical officers, chiefs of obstetrics and other leaders from member hospitals can gather around a meeting room — a “safe table,” as designated by the federal government — and essentially compare patient safety notes. Dethlefs called the patient safety organization “just as important, or maybe even more important” than the insurance underwritten by the captives. “The founding members believed then and continue to believe today that the sharing of risk and the sharing of best practices across the membership is something very important and one of the reasons they formed a group captive,” Dethlefs said. Indeed, the same rationale went into leveraging the holding company for in-house claims and risk management in 2006. The holding company now has four case handlers and one director making up the claims staff, representing more than 125 years of collective professional liability experience, he said. They investigate each case, evaluate liability and damages, and make recommendations on whether to settle or litigate. The claims personnel are capable of following a claim from the initial incident to the case disposition, working in conjunction with member hospital staff and in-house counsel. They will even attend trials. The results of hands-on claims management pay for themselves. “We have a very, very good, solid record in terms of favorable loss development,” Dethlefs said. Cassatt’s holding company also employs a patient safety staff Summary • The group of hospitals formed its first captive in 1991. • Captives allow health providers to address regulatory and other challenges. • Captive members share patient safety practices. A PR I L 2 014 R4-14pA4-A6_TipIn_CassattEric.indd 5 A5 3/24/2014 3:09:42 PM consisting of an administrative director, a medical director and other staff members. All of this investment was a conscious decision that Cassatt could be capable of managing its members’ exposure better than third-party vendors. “We had the belief that if we internalized these functions of claims, risk, finance and underwriting, and held people accountable, results would be better,” Dethlefs said. A CAPTIVE FOR COPYING? Cassatt’s growth — particularly the patient safety organization and the sponsored captive — are not mere symptoms of ACA implementation, though the dynamic nature of health care risk today has a lot to do with it. “Changes in health care — and particularly in the economics of health care (including the advent of the Affordable Care Act and other legislation and initiatives) — “The result is going to be better patient care.” insurance solution,” said Miller, Cassatt’s board chairman. “The members’ continued —David F. Provost, deputy commissioner, attention to and investment Captive Insurance Division, Vermont in Cassatt has resulted not only in what we believe is a require hospitals to find better, more superior insurance program but also in Cassatt’s capability to provide efficient ways to deliver consistent, first-class patient safety and risk high-quality care,” said Laurence management services to the member M. Merlis, president and CEO of hospitals.” member Abington Health. Developments since then have “Cassatt is an indispensable been improvements on that theme partner for Abington as it addresses and responses to current trends. both challenges: cost and quality. Although Cassatt’s model may Through its first-class patient safety well be considered innovative and and risk management work and worthy of imitation by others facing innovative solutions to insuring our the current turbulence — we’ll leave risks, Cassatt plays a major role in that to the experts to determine ensuring that Abington remains a center of excellence in health care in — Dethlefs doesn’t think it’s particularly innovative. “I think it’s the Philadelphia region,” he said. getting back to the basics of doing Collective risk management things correctly and holding folks has been a long-term view of the accountable,” he said. member companies. “Cassatt was created more Matthew Brodsky is editor of than 20 years ago in response to Wharton Magazine. He can be reached at the member hospitals’ need for a [email protected]. high-quality, cost-effective liability Why choose TD? TD Bank is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America.* Our comprehensive financial services include: Contact us today. TD Wealth Tina Truax McCuin, ARM, ACI 1-802-860-5416 TD Bank Commercial Christopher A. Turley 1-802-371-1616 • Investment Management • Reinsurance Trusts • Letters of Credit *Based on total deposits as of June 30, 2012. Source: SNL Financial, Largest Bank and Thrifts in the U.S. by total deposits. Bank Deposits FDIC insured | TD Bank, N.A. A6 SECURITIES AND INSURANCE NOT FDIC INSURED NO BANK GUARANTEE MAY LOSE VALUE risk & insurance® R4-14pA4-A6_TipIn_CassattEric.indd 6 3/24/2014 3:10:11 PM Managing Change D octors rely on data from tests and diagnostics to help diagnose patients, so it’s apropos to use data to ascertain the health of captives that underwrite exposures for physicians, hospital systems and others in the health care industry. In Vermont in 2013, health care was tied with insurance as the industry with the most captive formations. Eight new captives became active in health care and insurance each, out of a total of 29 new captives. That brought the total number of active health care captives at year end to 94, making the sector No. 2 in the domicile. It is closing in on manufacturing with its 101 active captives. “Health care is clearly a growth sector for the captive industry and certainly our fastest growing sector in Vermont,” said Dan Towle, director of financial services in Vermont’s Agency of Commerce & Community Development. “I anticipate it will become our largest sector in a matter of a few years.” Keep in mind, historically, that when captive activity reaches a feverish pitch, it usually is a sign that health care is in the middle of a crisis. Is that the case now, as the health care industry continues along a path of uncertain reform in the United States? A HISTORY OF CRISIS Captives and health care have always seemed to go together like doctors and white coats. The history goes back to the late 1970s when the first hospital professional liability captive was formed offshore. By the 1990s, smaller hospital systems learned to value the control and security of captive insurance for such exotic exposures as Medicare reimbursement trusts. Then, captives proved their value again during the most recent, and perhaps most traumatic, crisis of the traditional insurance market, when in the early A8 With the advent of the Affordable Care Act, the health care industry is facing perhaps greater uncertainty than ever before, and as in the past, such times usually call for more conversations about captives. BY MATTHEW BRODSKY CAPTIVES HAVE long been used for housing health care-related risks. With the advent of health care reform, their use is getting increased attention. 2000s, the medical professional liability market convulsed from unsustainable claims trends. Rates jumped. Capacity went into shock. The largest underwriter of the line, St. Paul, left the market altogether, bringing seizures that rippled across multiple states. Private physicians were particularly hard hit. Tim Padovese, president and CEO of Ophthalmic Mutual Insurance Co. (OMIC), a risk retention group, recalled the moment when 80,000 physicians had to find a new home for coverage. “That put a huge strain on the market to absorb that business from both capital constraints and staffing expertise,” he said. OMIC formed in 1987 when about 400 ophthalmologists received notice of cancellation on their med-mal insurance policies. These physicians approached the American Academy of Ophthalmology and asked it to create an insurance program. In the 2000s, physicians often turned to nearby hospital systems — and their captives — for new coverage. Some hospital captives responded by providing an antidote to the crisis: third-party coverages to private physicians. That was when some offshore domiciles grew their reputations as purported health care domiciles because of their willingness to accommodate these third-party arrangements. RISK & INSURANCE® R4-14pA8-A10_TipIn_health.indd 8 3/28/2014 11:07:41 AM To be fair, Vermont came to the rescue too. David F. Provost was just beginning his tenure with the Captive Insurance Division of the Vermont Department of Financial Regulation in 2001, but he looks back on that time now, as Vermont’s deputy commissioner. When traditional medical-malpractice insurers went bankrupt or left states en masse, followed by physicians, whether in Pennsylvania or in New England, Vermont filled the need, particularly for risk retention groups (RRGs), he said. “Not only did we fill a huge gap in the market by getting the RRGs up and running quickly; in the long haul, it’s led to reduced losses,” Provost said. With its steady and fair regulation, Vermont built its reputation as a place health care organizations could go to form captives and/or expand existing ones toward third-party business — with a focus on risk management and patient care. Such “gold standard” captives get doctors to focus on avoiding losses in the first place as well as having appropriate insurance coverage. “It winds up as a tool to provide better medical care,” said Provost of the RRGs. As Vermont’s 2013 formation numbers show, health care organizations are again looking for flexible, respectful and respected regulation — and they are looking to Vermont for it. “Some would lead you to believe you need to go offshore for your hospital or doctors group captive, and that is clearly not the case. Hospital captives continue to thrive onshore and in Vermont,” said Towle. Given the issues now confronting health care, they will need somewhere to thrive. As captive attorney Tom Jones of McDermott Will & Emery LLP said, the implementation of the Affordable Care Act (ACA) is “starting to bite now.” One visible effect is the nowcollective wisdom that bigger will be better among health care organizations when it comes to surviving shrinking reimbursement under the ACA. Consolidation was trending before the 2010 health care reform bill, but it’s been accelerated by its incentives, particularly with the formation of accountable care organizations (ACOs). ACOs are integrated networks of doctors, hospitals, nursing homes and other providers that share responsibility for the care of a group of Medicare patients. The goals are to promote accountability, efficiencies and better clinical outcomes. “The current perception is bigger equates to survivability,” Jones said, explaining that health care systems are seeking mergers or ACO affiliations to improve care but also to gain efficiencies on the back end — insurance, billing, financing and more. What will “bigger” equate to for captives? More risk as bigger exposures mount from bigger organizations and as formerly private physicians now become full-time employees of hospitals? Fewer captives as new systems built out of M&As shut down legacy captives? It could be both. OMIC’s Padovese has heard from other med-mal writers out there that some captives have lost insured physicians to ACOs, while others have added physicians to their captives. For Padovese, another of the ACA’s effects to watch is the impact of millions of newly insured Americans. “One of our concerns is as more people sign up for government health care and join the ranks of insureds, their access to our physicians could cause an increased workload that could potentially affect care,” Padovese said. If emerging symptoms seem confusing and contradictory, it’s because it’s really too early in the arc of reform for clarity. “If this were a football game, this would be the end of the first quarter — maybe the middle of the first quarter,” Chicago-based Jones said. Organizations are still “bumping into the walls” figuring out what’s next, he added. Some health systems, like the Mayo Clinic or Geisinger Health System, have already integrated well. They have deep experience with electronic medical records and using data for better treatment and prevention, uniting teams of doctors to treat one patient. “Both are adamant captive owners,” Jones said. “They want to own the risk because they feel confident they can best mitigate the risk.” And when organizations own their existing risk through captives, there’s a good chance that they’ll find ways to innovate to address unexpected exposures arising out of systemic health reform too. PATIENT UTILIZATION A KEY RISK One new exposure health care risk organizations may consider managing through captives is patient utilization risk. Under the ACA, the U.S. government pays an ACO a certain amount of money to provide care, potentially unlimited, for a given population. If a hospital system is really efficient and its given population isn’t too sick, money can be made in the new business model. If not, the ACO members could take a hit to their bottom line. ACO groups, however, could hedge this financial risk with their captives, which would act as a “shock absorber” smoothing results between good and bad years. Large dollar investments notwithstanding, some firms are in the early stages of exploring this approach, Jones reported. Robert H. “Skip” Myers Jr., partner in the insurance group of Morris, Manning & Martin LLP, also foresees other kinds of liability emerging from ACO and other affiliation arrangements, such as electronic data keeping or cyber liability, given the focus on technology in health care reform. Summary • Health care captive formation is picking up steam in Vermont. • The health care industry still remembers the early 2000s, when a coverage crisis rocked the country. • Larger health care organizations will likely lead to an increased use of captives. A PR I L 2 014 R4-14pA8-A10_TipIn_health.indd 9 A9 3/28/2014 11:07:50 AM At least one health care organization has employed a captive for another ACA-impacted exposure: employee health benefits. The Community Hospital of the Monterey Peninsula formed its Central Coast Community Mutual Insurance Co. in 2011 to serve as a group stop-loss captive, helping it and other employers to transfer the excess health risk of their employee populations. CFO and Vice President Laura Zehm admitted that 2012 was a rough year to convince other employers to join, given the uncertainty surrounding health care reform. “Most employers were sitting tight,” she said. But now with the Covered California insurance exchange in full swing, the group captive may take off. Zehm shared anecdotes to explain — one employer she knows is experiencing 47 percent premium increases on their traditional insurance, because carriers are feeling the brunt of adverse selection in the intents and purposes, with the same priority: manage the health of its population. —Dan Towle, director of financial services, Vermont’s Health care Agency of Commerce & Community Development reform “lit a fire under us,” said Zehm, essentially forcing the exchange. The group captive is now organization to realize it needed to in talks with 10 interested California change how it did business. employers. The hospital moved away from The Community Hospital of pay for service for sick patients the Monterey Peninsula also runs and toward integrated care to keep an insurance plan, a fully insured, patients healthy. Liability risk could California-licensed Medicare erupt, however, if its health plan were Advantage Plan in Monterey County. to fail to keep someone healthy. As a member of Health Plan Alliance Would a captive be useful to help — a national association of roughly the Community Hospital of the 50 U.S. health care systems with Monterey Peninsula and its partners such plans — Zehm knows it is a transfer this risk? growing trend, representing another Yes, maybe down the road. new exposure: enterprise population management risk. MATT BRODSKY is the editor of Wharton The Community Hospital of the Magazine. He can be reached at riskletters@ Monterey Peninsula partners with a lrp.com. He can be reached at riskletters@ physician group to run the Medicare lrp.com. plan, so consider it an ACO for all “HEALTH CARE IS CLEARLY A GROWTH SECTOR FOR THE CAPTIVE INDUSTRY AND CERTAINLY OUR FASTEST GROWING SECTOR IN VERMONT.” Visit: www.springgroup.com/ebcaptives to download our white paper: A Risk Manager’s Guide to Funding Employee Benefits in a Captive Actuarial Services | Alternative Funding Solutions & Captives | Brokerage | Employee Benefits Insurance Financial Services| Property & Casualty Risk Financing | Integrated Disability Management spring-consulting-group-llc A10 @SpringsInsight Spring Consulting Group RISK & INSURANCE® R4-14pA8-A10_TipIn_health.indd 10 3/28/2014 11:08:04 AM Who’s Who in Montpelier When considering whether to form a captive in Vermont, feel free to reach out to these five domicile stars. BY MATTHEW BRODSKY W hen you need someone you can trust to fix your car, sell your home, invest your life savings or buy insurance, it helps to know someone. And when you need to form a captive, it helps too. Who should you know in the No. 1 onshore domicile? The head regulators, key economic development officials and the president of the industry association, for starters. But you don’t have to wait for an introduction. Pick up the phone and talk to them yourselves. Better still, come meet them face to face. As you explore this important area of risk transfer, these key players in Vermont can and will answer your alternative risk transfer questions and set you on the best captive course. DAVID PROVOST When David F. Provost took over as Deputy Commissioner of Vermont’s Captive Insurance Division in 2008, one thing he stressed again and again, during the 1,001 interviews he sat through at the time, was continuity. “I’m just going to keep on doing what Vermont’s been doing,” he told Risk & Insurance® back then. “It’s going to be a while before it looks like it’s Dave’s Vermont.” Six years later, no doubt it is “Dave’s Vermont,” and the domicile is still the same steady-as-she-goes, No. 1 onshore home for captives. “We’ve changed things, but our basic approach is still the same,” Provost said in 2014. With a quarter-century of experience in captives, first on the business side at Johnson & Higgins, Sedgwick and AIG, then on the regulatory side as an examiner and assistant chief examiner, Provost has come from within the ranks to lead them. So on top of consistency add approachability to the list of qualities that he imbues upon the department. Provost estimates that his office receives calls nearly every day about how to start a Vermont captive. His team takes the call and spends the time to walk prospective parents through the basics, pointing them in the direction of captive managers and feasibility studies. “We don’t have an answering machine,” Provost said. “You don’t have to press any buttons when you call the phone here.” Provost himself will field the questions, whether on the phone or in person at an industry event or in individual business meetings. He knows it’s part of the job. Even regulators must wear the marketing hat now and again. He has his funny memories of interactions — such as the time one prospective captive owner asked how he could solve his company’s $16 billion pension problem with a captive; Provost’s response was to put $20 billion in the captive — and his memorable moments, such as when Bass Pro Shops came to Vermont, a “blast” of a formation because Provost is an angler. There is also his pride. It shines through when he said about potential owners: “It’s an education process to tell them what some of the benefits are to companies and to society as a whole when you get into some of the niches that captives fill,” he said. SANDY BIGGLESTONE Like her boss, David Provost, Sandy Bigglestone climbed nearly every rung on the ladder to reach the director of captive insurance position in 2010. In her 17 years with Vermont, she has served as director of financial examinations, chief examiner, assistant chief examiner, examinerin-charge and insurance examiner. And like her boss, she said there is no “trigger point,” after which prospective captive owners can contact the Vermont regulators. Reach out any time. A PR I L 2 014 R4-14pA11-A13_TipIn_Faces.indd 11 A11 3/25/2014 2:04:54 PM Bigglestone and team are particularly good to contact, though, after a captive has been deemed feasible and a business plan drafted. That is when the famed Vermont face-to-face can occur. “It establishes a relationship, to meet and shake their hands,” Bigglestone said about the first official (and mandated) meeting between prospective owners and regulators. Such meetings are much more than just a regulatory requirement; they are beneficial to all. Bigglestone appreciates being able to learn what the parent company is all about, business-wise and valuewise. For parent companies, it’s an opportunity for risk managers and financial executives to look Bigglestone and the other regulators in the eye. It’s also a chance to appreciate the regulators as individuals, as well as see their collegial teamwork in action. “Obviously, I have had a great run working with several excellent colleagues in the 17 years that I’ve worked for the state,” Bigglestone said of her team. For about a dozen of those years, she’s worked with Provost. And what a combination they must be to see in action, chatting about the intricacies of the Vermont captive law, the one oft copied but never quite duplicated. Better yet, be the fly on the wall for discussions about two of their other favorite topics — craft beer and CrossFit training. Dan Towle As director of financial services for Vermont’s Agency of Commerce and Community Development since 1998, Dan Towle is one of the most familiar faces of the Vermont captive industry. And as perhaps the industry’s top advocate and chief marketer, he creates goodwill that’s recycled in a virtuous cycle. “It allows us to focus on what we do best, which is regulating,” explained Bigglestone. “And the better we are at regulating, the easier A12 Dan’s job is.” But Dan is not just the Vermont salesman. He also can serve as shepherd. Often, interested would-be owners inquire directly to him about forming a captive. “Very often companies do not know if what they are trying to accomplish is feasible with forming a captive and how to accomplish putting it together. They often need to be pointed in the right direction,” Towle said. As someone who has been on staff during the licensing of more than half of the 1,000 current captives, Towle knows where to direct them. A few big-name regulators have come and gone in his day, a VCIA president or two, but Towle knows their replacements and is confident in their competency. “I think we have continued to build upon the depth and breadth of our team in Vermont. We have never rested on our laurels,” he said. “We have a great team and we enjoy the challenges of coming up with solutions for the benefit of our captives and our industry.” Richard Smith Richard Smith has steered the Vermont Captive Insurance Association (VCIA) as its president since 2009. He came to advocacy for captive owners after years working in state government, most recently as deputy commissioner of the State of Vermont’s Public Service Department and policy analyst in the Office of the Governor. It’s that background in government that helped him earn the position in the first place, but it’s also perhaps that background that helps explain why he’s so comfortable working with regulators today, and directing businesses to work with regulators too. Who are the first people a prospective captive owner should contact? Regulators, Smith said. If a business wants a “quick lay of the land,” a good first indication of whether its captive idea would fly, reach out to Provost or Bigglestone, advised Smith. Next steps beyond that would involve commissioning a feasibility study and laying out a business plan, then returning, yes, to the regulators. This is the perfect chance for that face-to-face with the Vermont regulators. Of course, Smith said that he and his VCIA team are available at any point in the process to brainstorm ideas, and prospects do contact VCIA at various times in the formation process, Smith said — even right off the bat. And again, who will Smith and team direct them to? The regulators. “What makes those folks unique is their depth in their knowledge of the captive industry,” Smith said, noting how Provost and Bigglestone “came up through the trenches.” Smith is humble in heaping praise on his fellow captive industry mates, but is also quick to stress VCIA’s role in the “three-legged stool” analogy for the industry — with the legs being formed by regulators, the knowledge base of service providers and VCIA. All three legs aim to keep Vermont on top. Smith ensures that VCIA does its part. “For me, the biggest success that we have had as an organization is that we have provided the leadership, the education and the networking opportunity to lead the captive industry to thrive in this state,” he said. “Rich has provided VICA with respectable leadership,” complimented Bigglestone. Dan Petterson Out of the five members of our who’s who, the freshest face is the current director of captive examinations, Dan Petterson. Yet, even this newest leader on the captive team has been in regulation for eight years — the first four on the traditional insurance side and the last four in his current position. Some in the Vermont industry may even know Petterson from his previous risk & insurance® R4-14pA11-A13_TipIn_Faces.indd 12 3/28/2014 11:08:50 AM stint on the business side with accounting firm PwC. Since joining the captive regulatory team, Petterson has been implementing a risk-focused examination system, something he had accomplished on the traditional side. He has brought the worldclass Vermont team up to the same examination standards that the auditing world is headed toward. He has also continued a Vermont tradition. “One of the other things that’s important for us is to provide a value-added examination,” he said, explaining that he and his team strive to make the exam as much a learning experience as a requirement. Exams are designed so that companies learn where they might improve. Petterson’s team takes the time to explain their comments and offer proven strategies to overcome any identified weaknesses. “A good regulator is going to be out to find where a company is lacking. A great regulator will offer help to improve those issues,” Petterson said. “We’re basically looking to ensure the success of the industry, and that goes with every company we look at.” He has maintained another Vermont tradition: the excellence of the exam department. Professional development for his team is critical, he said. They have 25 examiners on staff now, guaranteeing that if one examiner doesn’t have expertise in a particular topic, another examiner will. The Bigger Who’s Who Picture You have met five of the top, and most visible, stars of the Vermont captive industry and have gotten a sense for their professionalism, their expertise and their camaraderie. But of course the industry is far bigger than these five, and they’ll be the first to tell you. Over 30 years, Provost and two others have served as deputy commissioner, but in that span there have been six governors and countless members of the bi-annual legislature who have supported the business, he said. There have been hundreds, if not thousands, of individuals who power the regulatory departments and each and every service provider, from the accountancies and auditors to the lawyers and the captive managers. “Every year, year in and year out, everyone supports captives here,” Provost said, “and we have a really deep bench.” What’s the best way to meet all of these people? In person, of course. “I often suggest that a prospect should come for a day to Vermont and meet with the state and schedule meetings with three different captive management firms. I believe it is one of the best days of free advice a prospective captive can have,” Towle said. Matthew Brodsky is editor of Wharton Magazine. A clear view of the risks ahead. Milliman provides new insights into the risks in today’s insurance environment. We are a leading provider of actuarial and management consulting services to captives and risk financing organizations worldwide. We bring depth, clarity, and context to the issues and challenges that our clients face every day. Take advantage of our more than 60 years of expertise with enterprise risk management, loss and expense liabilities, risk retention alternatives, pricing and funding, financial modeling, claims management, and underwriting consulting. milliman.com/captives A PR I L 2 014 R4-14pA11-A13_TipIn_Faces.indd 13 A13 3/25/2014 2:05:17 PM New Captives In 2013 Company Name Date Licensed Type Manager Spectrum Medical Insurance Company, LLC Usable Partners, LLC Seton Indemnity Company, LLC Mailroom Solutions, Inc. IQS Insurance Risk Retention Group, Inc. River Lake Insurance Company X Educators Health Insurance Exchange Of New England Battenkill Insurance Company. LLC Greystone Insurance Company, L.L.C. Pratt Insurance (VT), Inc. Southern New York Indemnity Company, LLC Palladium Risk Retention Group, Inc. Green Roof Insurance Company, LLC CS Reinsurance Company Gotham Re, Inc. Cassatt Insurance Group, Inc. Lincoln Reinsurance Company Of Vermont V Excela Reciprocal Risk Retention Group UnumProvident International Ltd. Attorneys’ Liability Assurance Society Ltd. Pacific Baleine Reinsurance Company Mayday Insurance Company, Inc. LPT Risk Management, Inc. Tully Financial Services, Inc. Enero Insurance Company O’Sullivan Insurance Group, LLC Copeland Casualty Insurance, Inc. Kenwood Re, Inc. Olympic Insurance Company, Inc. 1/2/13 1/2/13 2/6/13 2/20/13 3/21/13 4/3/13 4/18/13 6/6/13 6/26/13 6/27/13 7/16/13 7/3/13 7/23/13 9/24/13 10/2/13 10/11/13 10/18/13 10/30/13 11/15/13 11/19/13 12/9/13 12/23/13 12/23/13 12/23/13 12/23/13 12/23/13 12/23/13 12/16/13 12/31/13 Pure Sponsored Pure Pure RRG SPFI Industrial Insured Pure Pure Pure Pure RRG Pure Sponsored SPFI Sponsored SPFI RRG Pure Industrial Insured SPFI Pure Pure Pure Pure Pure Pure SPFI Pure SRS Marsh SRS Kane Aon Marsh AIG AIG Marsh JLT Towner SRS Aon Aon JLT Towner Marsh Aon Marsh Marsh Marsh JLT Towner Marsh SRS Willis JLT Towner Willis JLT Towner JLT Towner Marsh SRS NUMBER & TYPE OF CAPTIVES BY GROSS PREMIUMS WRITTEN Based on 12/31/12 Gross Premium Written TOTAL ASSOCIATION INDUSTRIAL INSURED PURE BRANCH RRG SPONSORED SPFI Less than $1 million 148 2 7 114 2 15 7 1 $1 - $5 million 140 3 9 95 1 25 7 0 $5 - $10 million 63 3 2 37 0 18 2 1 $10 - $50 million 124 4 5 86 0 20 2 7 $50 - $100 million 31 0 0 20 1 2 1 7 $100 - $500 million 41 0 1 25 0 4 0 11 over $500 million 12 0 0 5 0 0 0 7 559 12 24 382 4 84 19 34 29 0 2 16 0 3 3 5 588 12 26 398 4 87 22 39 Licensed in 2013 Total Source: The Vermont Department of Financial Regulation A14 R I S K & I N S U R A N C E ®® R4-14pA14-A15_TipIn_charts.indd 14 3/24/2014 1:57:38 PM Parent Co. Industry Spectrum Medical Group Usable Corporation Saint Raphael Healthcare System, Inc. Mailroom Finance, Inc. Covenant Transportation Group, Inc. Genworth Life And Annuity Insurance Co. Educators Health Risk Mgt. (VT), LLC UBS Real Estate Securities, Inc. Friedkin Companies, Inc. Pratt Holdings, Inc. United Health Services, Inc. PA & NY Hospital Members Amcol International Corporation CSM, LLC Presidential Life Insurance Company - USA Cassatt RRG Holding Company Lincoln National Life Insurance Co., The Excela Health Unum Group ALAS Member Firms Pacific Life Insurance Company Burns & Scalo LPT Risk Management Holding, Inc. Tully Construction Company, Inc. Tri-National, Inc. Navillus Tile, Inc. Total Safety Consulting, LLC Ohio National Life Insurance Company Catholic Medical Partners Healthcare Healthcare Healthcare Financing, Lending Transportation Insurance Education Banking Transportation Manufacturing Healthcare Healthcare Other Insurance Insurance Healthcare Insurance Healthcare Insurance Insurance Insurance Construction Securities Construction Transportation Construction Construction Insurance Healthcare VERMONT CAPTIVE INSURANCE COMPANIES LICENSE SUMMARY Licensed In Current Year Association Industrial Insured Pure Branch RRG Sponsored Special Purpose Financial Insurer 12/31/13 Total Licensed Source: The Vermont Department of Financial Regulation 0 2 16 0 3 3 5 29 NUMBER OF CAPTIVES BY INDUSTRY Total at 12/31/13 MANUFACTURING 101 105 HEALTHCARE 94 89 INSURANCE 70 68 BANKING 42 45 CONSTRUCTION 36 32 PROFESSIONAL SERVICE 31 34 RETAIL 28 28 ENERGY 26 26 TRANSPORTATION 26 24 REAL ESTATE 19 20 EDUCATION 19 18 RELIGIOUS INSTITUTIONS 19 19 NONPROFIT OR MUNICIPALITY 13 13 SECURITIES 12 11 COMMUNICATIONS 9 11 ENTERTAINMENT 9 10 OTHER 7 6 FINANCING, Lending, Leasing 5 5 TECHNOLOGY 5 5 HOTELS 5 5 MEDIA 5 5 AGRICULTURE 4 4 WASTE MANAGEMENT 3 3 588 586 Total Active Captives Source: The Vermont Department of Financial Regulation AA PP R R II LL 22 00 11 44 R4-14pA14-A15_TipIn_charts.indd 15 Total at 12/31/12 A15 A15 3/24/2014 1:57:59 PM
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