DJB Customer Care Number (Water/Sewer/ Billing) : 1916 (24x7) Direct Line (Billing Grievances) : 011-23612222 09:30 AM to 06:00 PM (All working day) Zonal Office Officer Name Office Address Jt. Director (Rev.) South / S-West Sh. V.P. Tanwar Mob. 9650290831 Jal Sadan, Lajpat Nagar, New Delhi Ph. 29819668 ZRO (South) – I Saket Sh. Prem Singh Mob. 9013572284 Near Modi Hospital, Saket, New Delhi. Ph. 20002577 ZRO (South)-II Lajpat Nagar Sh. D.C. Jain Mob.9650299833 Jal Sadan, Lajpat Nagar, New Delhi. Ph. 29814106 ZRO (South)-II Giri Nagar Smt. Asha Prabha Bhardwaj Mob. 9650291631 ZRO (South)-III GK-I Sh. Shashi Ratan Pal Mob. 9810356525 Near Govind Puri Metro Station, Giri Nagar,New Delhi. Ph. 26212219 A-Block, GK-I, Opp. Sadiq Nagar, New Delhi Ph. 29239806 ZRO (South)-IV Sarita Vihar Sh. Naresh Kumar 9818808347 ZRO (S./West)–II Vasant Kunj Sh. G.V. Raj Gopalan Ph. 9650291415 ZRO (S./West)–III R.K. Puram Sh. Chattar Singh Ph. 9818214773 Mehrauli Ward-1 to 8, Chattarpur Village, KatwariaSarai, BerSarai, LadoSarai, Sultan Pur, Saket, Saidullahjab, Paryavaran Enclave & Freedom Fighter Colony, Madangir, DakshinPuri, Krishan Park, Jawahar Park. Sunlight Colony,Lajpat Nagar, Sarai Kale Khan, NangliRajapur, Hari Nagar Ashram, Nehru Nagar, Jangpura, Bhogal, DariyaGanj, Delhi Gate, Nizamuddin, SukhdevVihar. Govind Puri, East of Kailash, Garhi, Defence Colony, Lajpat Nagar, Kotla Mubarak Pur, South Extension Part-I&II, Lodhi Colony. Shaikh Sarai, Khirki, Alaknanda, Kalkaji, Greater Kailash, Asian Village, Dakshin Puri, Madangir Village, Chitranjan Park. Pkt.- J, Sarita Vihar,New Delhi. Ph. 29941159 VasantKunj, Near B-1 Block, New Delhi Ph. 26897787 SaritaVihar, Molarband Pul, Prehlad Pur, Meethapur, Badarpur. Sector -7, R.K. Puram, New Delhi Ph. 26193424 Malviya Nagar, Arjun Nagar, Guatam Nagar, Green Park, Munirka, S.D. Area, Vasant Vihar, R.K. Puram, Moti Bagh, Nanak Pura, Safdar Jung Development Area. Saket, Malviya Nagar, Khirki, Adhchini, Begampur, Chirag Dillhi, Hauz Rani, IGNOU Road, Katwaria Sarai, Khirki DDA, Lado Sarai, Navjeevan Vihar, Neb Sarai, Panchsheel Park, Sadhana Enclave, , Sarvodaya Enclave, Shekhe Sarai, Phase-I & 22, Shivalic. MNWS Malviya Nagar -- DJB office Near APJ School, Sheikh Sarai, New Delhi. Custmer Care No. 18001024669 MVV Vasant Vihar -- UGR, Vasant Enclave No. 1, Rao Tula Ram Marg, New Delhi. Custmer Care No. 18001037232 Dy.Dir.(Rev.) West-I Service Area Vasant Kunj, Mahipal Pur, Samalkha, Bijwasan, Najafgarh, Rajokari, Rang Puri, Masood Pur, Dhansa, Roshan Pura. Vasant Vihar, Anand Niketan, Shanti Niketan, West End, Vasant Enclave, Mehrauli, Qutub Ward, Laltanki Ward, Bawaji Ward, Ghadwal Colony Ward, Kishangarh ward. ZRO (West)-I Rajori Garden Smt. Abha Tyagi Mob. 9650299833 Smt. Saroj Sharma Mob. 9891407403 C-2/B Park, Janak Puri, New Delhi. Ph. 25612880 C-2/B, JanakPuri, New Rajouri Garden, Raja Garden, Tagore Garden, Delhi Raghubir Nagar, Khayala JJ, Chaukhandi & SDMC Area. ZRO (West)-I Janak Puri Sh. N. Kanna Kumar Mob. 9868126079 Janak Puri & Tilak Nagar Assembly Constituency Area& SDMC Area. ZRO (West)-I Subhash Nagar Sh. P. K. Kamlasanan Mob. 9650300499 C-2/B, Janak Puri, New Delhi Ph. 25557475 Subhash Nagar, Block 9, New Delhi ZRO (West)-III Pashchim Vihar Smt. Kirpal Kaur 9650232277 Outer Ring Road, Pashchim Vihar, New Delhi. Ph. 25252797 Paschim Vihar, Sunder Vihar, Mianwali Nagar, Guru Harkishan Nagar, Uttam Nagar, Hastsal, Kiran Garden, Mohan Garden Mundka, Nangloi& NDMC Area. Hari Nagar Assembly Constituency Area Dy. Dir. (Rev.) West-II Sh. G. Dayal Mob. 9650290741 Club Road, Punjabi Bagh, New Delhi. ZRO (West)-II Punjabi Bagh Sh. Vijay Kumar Sharma Mob. 9313516081 ZRO (West)-II Rajendar Nagar Sh. Gurender Prasad Malik Mob. 9810662747 Club Road, Punjabi Bagh, New Delhi Ph. 25225639 OHT, Rajendar Nagar, New Delhi Ph. 25724538 ZRO (S./West)-I Kakrola More Sh. Ramesh Chand Mauriya Mob. 9650844255 Jt. Dir. (Rev.) Central/North ZRO (North)-II Mukharji Nagar Sh. Ajay Kumar Sharma Mob. 9910309926 Sh. Dhram Pal Sharma Mob. 9650300388 ZRO (N./West)-III Ashok Vihar Smt. Neelam Kapoor Mob. 9650425556 OHT, Ashok Vihar, New Delhi Ph. 27301456 ZRO (N./West)-III Kanhaiya Nagar Smt. Sushma Rani Mob. 9650110079 Kanhaiya Nagar, Near Metro Stn., New Delhi Ph. 27395044 ZRO (N./West)-IV Kewal Park Sh. Naresh Kapoor Mob. 9810108306 Near Water Emergency Kewal Park, New Delhi. Ph. 27675270 ZRO (Central)-II Pratap Nagar Sh. Rakesh Kumar Sharma Mob. 9650094230 ZRO (Central)-II Tibiya Collage Sh. Dev Raj Meena Mob. 9818709620 Near Metro Station, Pratap Nagar, New Delhi. Ph. 23692201 Tibiya Collage, Karol Bagh, New Delhi Ph. 23546251 Dy. Dir. (Rev.) North/West Sh. Rajeshwar Tiwari Mob. 9650290772 ZRO (N./West)-I Sultan Puri Smt. Saroj Vimal Mob. 9650173332 ZRO (N/West)-II Rohini Sh. D.K. Saxena Mob. 9650291102 ZRO (N/West)-II Narela Sh. Surrender Mohan Mob. 9212926072 ZRO (North)-II Burari Sh. Gulab Singh Mob. 9999075882 Punjabi Bagh, Sudarshan Park, Vishal Enclave, Moti Nagar, Kirti Nagar, Ramesh Nagar, Mansarover Garden & SDMC Area. South, West and East Patel Nagar, Baba FaridPuri, Ranjeet Nagar, Pandav Nagar, Than Singh Nagar, Anand Parbat, ShadiPur, Kham Pur, Baljeet Nagar, Prem Nagar, Nehru Nagar, NarainaVihar, Naraina Villlage, Inder Puri, Toda Puri, Dusghara, Pusa, Naraina Industrial Area & SDMC Area. Ishwar Colony, Arjun Park, Durga Park, Sadh Nagar, Raj Nagar –I, Palam, Dwarka, ManglaPuri, SagarPur. ZRO South/West-I, Kakrola More, Near House Tax Office Delhi Ph. 25322297 Room No. 212 Varunalya Ph-I, Karol Bagh, New Delhi. Ph. 23520628 Mukharji Nagar, OHT, New Delhi Ph. 27606627 Mukherji Nagar, Hakikat Nagar, Paramanand Colony, Vijay Nagar, Hudson Lines, Delhi University Area, Rajpur Road, Civil Lines, Wazirabad village, Shakti Nagar, Kamla Nagar, Inderlok, Shastri Nagar, GulabiBagh, Burari, RanaPartapBagh, MalkaGanj, Jawahar Nagar. Nimri Colony, Bharat Nagar, Ashok Vihar, Lawrance Road, Pitam Pura, Prashant Vihar, Shalimar Bagh, Shalimar Village, Wazirpur, Industrial Area Wazirpur. Paschim Vihar, Rani Bagh, Shakur Pur, Saraswati Vihar, Sandesh Vihar, Sainik, Kanhaya Nagar, Tri Nagar, Ram Pura. Majlis Park, Swami Shardhanand Colony, Village DheerPur, Gandhi Vihar, Tagore Park, Derawal Nagar, Model Town, Adarsh Nagar, Azadpur, Jahangir Puri, Mukand Pur. Padam Nagar, Basant Lane, Pahari Dhiraj, Old Chandrawal, Chandni Chock, Kashmiri Gate, Mori Gate. 6- Tooti, Pahar Ganj, Choona Mandi, Bapa Nagar, RegarhPura, Old and New Rajinder Nagar, Karol Bagh, Beadon Pura, Sarai Rohilla, Rohtak Road, Manak Pura, Shidi Pura, Modal Basti, Faiz Road. Sec- 6 Rohini, New Delhi-110088 Ph. 27040004 OHT, Jalebi Chowk, Sultan Puri, New Delhi Ph. 25476298 Sector – 6, Vishram Chowk, Rohini, New Delhi. Ph. 27040004 Safiyabad Road, OHT, Narela, New Delhi Ph. 27281673 Water Emergency, Opp TPT Authority, Burari, New Delhi Sector-1 to 3 Rohini, Mangol Puri, Kirari, Sultan Puri, Sanjay Gandhi Transport Nagar. Sector-4 to 18, Rohini, Bawana, HaiderPur. Alipur, Puth Khurd, Narela, Bawana areas. Burari, Sant Nagar, Rana Partap Bagh, Malka Ganj, Jawahar Nagar. NWS-I Mohan Garden Sh. J. Praveen Kumar Mob. 8800595226 NWS-II Najafgarh Mr. Sarfaraz Ahmed Mob. 8800595247 NWS-III Bhera Enclave Sh. Abhishek Saini Mob. 9999280204 Jt. Dir. (East/ North-East) Sh. Paras Ram Mob. 9650291116 ZRO(East)–I Preet Vihar Sh. Shiv Prasad Mob. 9650094236 ZRO(East)–I Mayur Vihar ZRO(East)–II Shiv Puri Sh. Jagdish Mauriya Mob. 9312628231 ZRO(East)–IV Yojna Vihar Sh. S.D. Sharma Mob. 9999818714 ZRO (N./East)-I Nand Nagari Sh. Prem Pal Singh Mob. 9650617779 ZRO (N./East)–II Yamuna Vihar Sh. Kishan Kumar Mob. 9650300335 ZRO (N./East)–III Seelam Pur Delhi Jal Board, QMohan Garden, Bhagwati Garden, Rama Park, Vipin Block, Mohan Garden, Garden Extension, Avtar Vihar, Sidhatri Enclave, Near Jain Road, New Hastal LIG, Vikas Nagar, Om vihar, Nawada Mazra, Delhi-59 Shiva Enclave, Sai Enclave, Raksha Enclave. Customer Care No. 1800 3000 0136 Plot no. 5, Rana Ji Dharampura, Arjun Park, Ghasipura Extn., Roshan Enclave, Near S.B.I Vihar, Nangli Vihar, Ranaji Enclave, Shyam Enclave, Bank, Main Najafgarh Durga Park, Gopal Nagar, Prem Nagar, Krishna Road, New Delhi-43 Enclave, Saraswati Enclave, Kair, Mitraon, Paprawat, Customer Care Surakhpur. No. 1800 3000 0136 H.No. 8, Bhera Enclave, Loknayak Puram DDA Flat, Baprola, Ranhola Vihar, Ist Floor, Paschim Kotla Vihar, Mundka Village, Paschim Vihar Vihar, New Delhi-87 GH-5 to12, Inder Enclave, Nangloi Extn., Adhyapak Customer Care Nagar, Amar Colony, Rajdhani Park, Shiv Ram Park, No. 1800 3000 0136 Kamruddin Nagar. E-Block, PreetVihar, New Delhi. Ph. 22468751 OHT, E-Block, PreetVihar, New Delhi Ph. 22444424 OHT, Mayur Vihar Ph-I, New Delhi. Shiv Puri, Chander Nagar, New Delhi Ph. 22047239 ‐ojna Vihar, Near Joseph School , New Delhi. Ph. 22158119 2142, Janta Flats, NandNagari, New Delhi Ph. 22571986 OHT, ‐ amuna Vihar, Bhajan Pura, New Delhi Ph. 22910491 Mayur ViharPh-I, II & III, Laxmi Nagar, Pandav Nagar, Vinod Nagar. Sh. Rajender Singh Mob. Mob. 9968469099 On Road of opposite Seelam Pur Metro Station on Left side of first Red light, New Seelam Pur, New Delhi Ph. 22182253 Kailash Nagar, Gandhi Nagar, Azad Nagar, Rajgarh Colony, Welcome, Seelam Pur, Maujpur. Dy. Dir. (Rev.) HQ-II Sh. Naresh Kumar Mob. 9818389922 Room No. 508, Varunalya Ph-II, Karol Bagh, New Delhi. Ph. 23557792 ZRO (N./East)-I Shahadra Smt. Poonam Vij Mob. 9650733822 OHT, G.T. Road Shahadra, New Delhi Ph. 22591171 Dy. Dir. (Enforcement) ZRO (Central)-I Jhandewalan Sh. Sohan Pal Mob. 9650291317 Sh. Omkar Sharma Mob. 9968252290 Room No. 210, Varunalya Ph-II, Karol Bagh, New Delhi. Sh. Wassi Ullah Mob. 9015858573 B-Building, Varunalaya Complex, Near Jhandewala Mata Mandir,Karol Bagh, New Delhi. Ph. 23612792 Mayur ViharPh-I, II & III, Laxmi Nagar, Pandav Nagar, Vinod Nagar. Shiv Puri, Patpar Ganj, Geeta Colony, Baldev Park, Parwana Road, Chander Nagar, Krishna Nagar. ‐ ojna Vihar, Suraj Mal Vihar, Karkarduman, Dilshad Garden, JagarPuri, SeemaPuri, NandNagari, Sunder Nagari, Meet Nagar. Karawal Nagar, Bhajan Pura, Jai Prakash Nagar, ‐ amuna Vihar, DayalPur. Bhola Nath Nagar, Jafrabad, Loni Road, Jhilmil Colony, Vivek Vihar, Kabool Nagar. Naya bans, Turkman Gate, Charkhewalan, Chandni Chock, Pahari Dhiraj, Bazar Sita Ram, Chawari Bazar, Sadar, Telliwara. ContY. A consumer is advised to contact Zonal Revenue Officer (ZRO) and or Dy. Dir./ Jt. Dir. Concerned for his grievance as the record is available with their However if no satisfactory resolution of grievance is done a consumer may contact following officials at DJB Headquarter…- Director (Rev.) Jt. Dir (Rev.) HQ Dy. Dir. (Rev.)-I Dy. Dir. (Rev.)-II Z.R.O. (HQ) Document Name… Document Ver.… Last update… Approved by… Sh. H.V. Tandon Mob. 9650290890 Sh. R.S. Godboley Mob. 9811434279 Sh. Arvind Kr. Kaushik Mob. 9650290790 Sh. Naresh Kumar Mob. 9818389922 Smt. Praveen Kumari Mob. 9650636969 Room No. 512, Varunalya Ph-II, DJB (HQ), Karol Bagh, New Delhi-110005 Ph. 23526205, Ext. *112 Room No. 508, Varunalya Ph-II, DJB (HQ), Karol Bagh, New Delhi-110005 Ph. 23634491, Ext. *109 Room No. 508, Varunalya Ph-II, DJB (HQ), Karol Bagh, New Delhi-110005 Ph. 23614841, Ext. *108 Room No. 508, Varunalya Ph-II, DJB (HQ), Karol Bagh, New Delhi-110005 Ph. 23557792, Ext. *107 Room No. 508, Varunalya Ph-II, DJB (HQ), Karol Bagh, New Delhi-110005 Ph. 23634490, Ext. *107 Contact Us Information 3.4 01/12/2014 DJB xxxxx