SAS System Requirements Guide Powerful Authentication Management for Service Providers and Enterprises SafeNet Authentication Service SAS System Requirements Guide Copyright © 2014 SafeNet, Inc. All rights reserved. All attempts have been made to make the information in this document complete and accurate. SafeNet, Inc. is not responsible for any direct or indirect damages or loss of business resulting from inaccuracies or omissions. The specifications contained in this document are subject to change without notice. SafeNet and SafeNet Authentication Service are either registered with the U.S. Patent and Trademark Office or are trademarks of SafeNet, Inc., and its subsidiaries and affiliates, in the USA and other countries. All other trademarks referenced in this manual are trademarks of their respective owners. SafeNet hardware and/or software products described in this document may be protected by one or more U.S. patents, foreign patents, or pending patent applications. Please contact SafeNet Support for details of FCC Compliance, CE Compliance, and UL Notification. Support If you encounter a problem while installing, registering or operating this product, please make sure that you have read the documentation. If you cannot resolve the issue, contact your supplier or SafeNet Customer Support. SafeNet Customer Support operates 24 hours a day, 7 days a week. Your level of access to this service is governed by the support plan arrangements made between SafeNet and your organization. Please consult this support plan for further information about your entitlements, including the hours when telephone support is available to you. Contact Method Contact Information Address SafeNet, Inc. 4690 Millennium Drive Belcamp, Maryland 21017 USA Phone United States 1-800-545-6608 International 1-410-931-7520 Email [email protected] Support and Downloads www.safenet-inc.com/Support Provides access to the SafeNet Knowledge Base and quick downloads for various products. Technical Support Customer Portal https://serviceportal.safenet-inc.com Existing customers with a Technical Support Customer Portal account can log in to manage incidents, get the latest software upgrades, and access the SafeNet Knowledge Base. 3 SafeNet Authentication Service Document Part Number: 007-012409-002 SAS System Requirements Guide Publication History Date Changes Revision 2014.03.27 Updates for 3.3.2 release 2014.03.12 Changed copyright year. Discrepancies between Installation Guide and System Requirements. Added upgrade process. 1.2 2013.12.08 Updates to V3.3.1 to reflect SafeNet branding. 1.1 A 4 SafeNet Authentication Service SAS System Requirements Guide Table of Contents Applicability ...................................................................................................................................................... 6 SafeNet Authentication Server System Requirements ..................................................................................... 7 System Sizing (Database and Bandwidth) ......................................................................................................... 8 Other Requirements ......................................................................................................................................... 9 Ports ................................................................................................................................................................. 9 Virtualization .................................................................................................................................................... 9 Internal Database ........................................................................................................................................... 10 LDAP External User Sources ............................................................................................................................ 10 Supported Browsers ....................................................................................................................................... 12 Maintaining Accurate Time Settings ............................................................................................................... 12 Installation Types ............................................................................................................................................ 12 Upgrading from Previous Versions ................................................................................................................. 13 Small, Single-Site Deployments ...................................................................................................................... 13 Medium Site Deployments ............................................................................................................................. 14 Large Deployments ......................................................................................................................................... 15 5 SafeNet Authentication Service SAS System Requirements Guide Applicability The information in this document applies to: • SafeNet Authentication Service – Service Provider Edition (SAS-SPE) The software used to build a SafeNet authentication service. • SafeNet Authentication Service – Private Cloud Edition (SAS-PCE) A term used to describe the implementation of SAS on customer premises. Note: references to BlackShield and CRYPTOCard reflect CRYPTOCard branding prior to acquisition by SafeNet. Over time these references will change to reflect SafeNet branding including program installation locations. 6 SafeNet Authentication Service SAS System Requirements Guide SafeNet Authentication Server System Requirements Description Windows Supported Operating Systems Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 PostgreSQL 9.3 (default) Supported Database Servers MSSQL 2005, 2008, 2008 R2, 2012 Supported LDAP Directories Supported Architecture Active Directory Novell eDirectory 8.x SunOne 5.3 64-bit 32-bit x86 Supported RADIUS Servers Microsoft RADIUS Server (NPS) FreeRADIUS Server 2.1.x/2.2.x (Red Hat 5.x) Supported SQL Servers External SQL User Stores Support RADIUS Authentication Protocols PAP MSCHAPv2 (FreeRADIUS only) Additional Software Components IIS 7, or 8 ASP .Net 2.0 Note: IIS6 compatibility roles and asp.net role services must be installed in order for the SAS website to appear. Processor Minimum: 1 GHz (x86 processor) or 1.4 GHz (x64 processor) Recommended: 2 GHz or faster Memory Minimum: 1 GB RAM Recommended: 2 GB RAM or greater Disk Space Minimum: 300 MB Recommended: 100 GB or greater with logging enabled Display SVGA (1280 x 1024), 24-bit color or higher Note: The default database shipped with SafeNet Authentication Service on Windows is PostgreSQL. Any other supported database must be downloaded and/or purchased separately. 7 SafeNet Authentication Service SAS System Requirements Guide System Sizing (Database and Bandwidth) To determine the disk requirements and database growth, you can use the following guidelines: Users (user records) @ Peak auth/sec 10,000 users 300,000 users 500,000 users 1 million users 15 80 130 300 @ Average auth/sec 1 20 32 75 Authentications / year 31.5 million 631 million 1,009 million 2,365 million Auth/user/day (average) 8 6 6 6 Peak concurrent management sessions 8 250 400 950 Average concurrent management sessions 3 80 128 300 Authentication Bandwidth (with RADIUS accounting) 500 B/authentication LDAP Synchronization bandwidth 1Kbps 24Kbps 38.4Kbps 75Kbps Average reporting data replication bandwidth 20 Kbps 200 Kbps 320 Kbps 75 Kbps User records Auth.History Operator History 0.3 GB 32 GB/ year Variable 1.8 GB 3.0 GB 630 GB / year 1001 GB / year Variable Variable RAM (authentication) RAM (Management session) Aprox. 15 MB/50 auths/sec Approx. 2 MB/session CPU (x64 – one core) Approx. 90% at 100 auths/second Disk Capacity: 6.0 GB 2365 GB / year Variable 8 SafeNet Authentication Service SAS System Requirements Guide Other Requirements • Installation requires that the Security Administrator installing SafeNet Authentication Service have administrator or root privileges on the localhost. • If upgrading SafeNet Authentication Service, refer the SafeNet Authentication Service server specific migration guide. • SafeNet Authentication Service is designed for virtualization and has been extensively tested with VMware® Ports SafeNet Authentication Service may require the following ports, depending upon the location of external directories, databases or RADIUS servers. The following is a list of default port values. SafeNet Authentication Service can be configured to use alternate ports. SSL requires that a valid certificate be installed on the SafeNet Authentication Service. Port (TCP/UDP) Usage 80 / 443 Port 80 and/or 443 can be used for management sessions, provisioning, Self-enrollment, Self-service and to service encrypted authentication requests from configured Agents. For security purposes port 443 (SSL) is recommended. 1812/1813 Ports 1812/1813 are standard ports for RADIUS authentication and RADIUS accounting respectively. 389/636 Ports 389/636 are standard ports for LDAP and LDAPs connections respectively. For security purposes port 636 (SSL) is recommended. 5432 The port number for connection to the default PostgreSQL database. 1433 The default port number for connection to a MS-SQL database. 3306 The default port number for connection to a MySQL database. 25 The default port for SMTP email. 8456 The default port number for LDAP Sync traffic to/from SAS and LDAP. 8458 (Ingress) The default incoming port number for the Logging Agent. 8459 (Egress) The default outgoing port number for the Logging Agent. Virtualization SafeNet Authentication Service is designed for virtualization and has been extensively tested with VMware®. 9 SafeNet Authentication Service SAS System Requirements Guide Internal Database The internal database contains all system configuration, application and policy data, token, history and activity information used by SafeNet Authentication Service. If configured as a User Source, it will also contain user specific information such as UserIDs and coordinates. Where LDAP/AD integration is configured, the unique “GUID” property of the LDAP user account is stored in the database, providing a consistent link between the user’s LDAP account and tokens associated with the user in SafeNet Authentication Service. The UserID is stored with authentication activity for reporting purposes. This allows SafeNet Authentication Service to provide audit trails and authentication activity reports even after a User (and therefore the GUID) has been deleted from LDAP. The database can be installed on the machine hosting SafeNet Authentication Service, on a separate machine or as a cluster. Every SafeNet Authentication Service can be configured for a primary database instance with failover to an alternate instance. In addition, multiple SafeNet Authentication Services can use the same database. Figure 1 - Site Replication and Failover Examples LDAP External User Sources SafeNet Authentication Service supports the use of one or more LDAP directories for User, Account Status and Group Membership data. Each LDAP must be configured for a specific virtual server. 10 SafeNet Authentication Service SAS System Requirements Guide Figure 2 – LDAP External User Sources By default SafeNet Authentication Service connects to LDAP over ports 389 or 636 (LDAPs / SSL). While SSL is recommended, SafeNet Authentication Service does not send sensitive data to LDAP in the clear. The primary reason for SSL is to protect account information and group membership data transmitted to SafeNet Authentication Service. SafeNet Authentication Service includes a default Active Directory, Novell eDirectory 8.x and Sun One 5.3 object mapping template. SafeNet Authentication Service does not write to or modify the LDAP schema. 11 SafeNet Authentication Service SAS System Requirements Guide Supported Browsers The standard interface with SafeNet Authentication Service or components such as self-enrollment and user self-service is a browser. The following browsers are supported: • Internet Explorer 8, 9, 10, 11 • Firefox 3+ • Chrome Certain functions may require ActiveX controls and/or JavaScript. Maintaining Accurate Time Settings SafeNet Authentication Service operation and authentication services are not dependant on accurate time settings. However best practices recommend that accurate time be maintained to achieve reliable and consistent reporting and audit trails. In some cases SafeNet Authentication Service licensing may restrict certain functions based on dates or date ranges. Modifying the server date after license installation may cause these functions to become unavailable. SafeNet recommends that the SafeNet Authentication Service time be set to the local zone and that the server time be UTC coordinated. For more information go to http://www.time.gov. Installation Types A SafeNet Authentication Service site is defined as an instance of the SafeNet Authentication Service authentication engine. The number of sites and configuration options are determined by licensing, redundancy and performance requirements. Assuming SafeNet Authentication Service is installed on recommended hardware, the factor that has the largest bearing on performance is database I/O, primarily determined by the amount and frequency with which authentication history is written. In most cases it is acceptable to have the database and SafeNet Authentication Service installed on the same server. The following scenarios are provided as guidelines and examples. Many different configurations are possible. For example, it is perfectly acceptable to install the database, enrollment, self-service and directory components on separate machines. Contact SafeNet or your local supplier for recommendations on a configuration that would best meet your performance, availability and maintenance requirements. 12 SafeNet Authentication Service SAS System Requirements Guide Upgrading from Previous Versions SafeNet Authentication Service supports upgrading from previous versions. For more details on how to upgrade from previous versions, see the SAS Installation Guide. Description Windows Database • • • Peer to Peer replication is deployed as the replication model All SAS Servers are pointed towards Primary MSSQL Instance SAS DB backed up SAS • • • • Cipher keys from all SAS Servers are backed up Most recent SAS licensing is backed up Current and new version of SAS installers are backed up Snapshot SAS Systems (If VM) before upgrade Small, Single-Site Deployments Single-site deployments may choose to install all SafeNet Authentication Service components on a single server with a secondary instance providing redundancy and failover. Figure 3 – Small Deployments with Failover Authentication and management functions can be distributed across the sites if necessary. Agents can failover to the alternate site. 13 SafeNet Authentication Service SAS System Requirements Guide The connections between LDAP and SafeNet Authentication Service can be local or remote. In the event that there is a primary and secondary LDAP server, each SafeNet Authentication Service instance would normally be configured for LDAP failover. Medium Site Deployments The medium site deployments are typically required for organizations that have dedicated LDAP, Web and RADIUS servers. In this scenario, the database replication is handled between SafeNet Authentication Service instances. Figure 4 – Medium Deployments 14 SafeNet Authentication Service SAS System Requirements Guide Large Deployments For sites requiring support for up to 250,000 users and several hundred authentications/second, use of a database cluster fronted by multiple SafeNet Authentication Service sites is recommended. Figure 5 –Large Deployments 15
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