Justus van Pletzen

The Retail Distribution Review
the Financial Intermediaries
Association’s views
The Retail Distribution Review
the Financial Intermediaries Association’s views
FIA’S STANCE
FIA’S STANCE
RDR: the Financial Intermediaries Association’s views
• Value to consumer is at the heart of the intermediary model & entrenched in the FIA Codes of
Conduct & Ethics.
FIA’S STANCE
RDR: the Financial Intermediaries Association’s views
• Committed to and support Sound and Fair regulation which:
Creates consumer confidence and protection.
Improves relationships between all stakeholders.
Should encourage fair competition and protect the integrity of the market.
Assist in ridding the Industry of improper practices and practitioners.
THE FIA’S STANCE
RDR: the Financial Intermediaries Association’s views
• Remuneration should be:
Relative to value added for advice and services
Create a competitive leveling of playing fields
between different business models.
THE FIA’S STANCE
RDR: the Financial Intermediaries Association’s views
• FIA is guided by the following principles (set out by the World Federation of
Insurance Intermediaries):
Intermediaries have the right to be remunerated fairly.
Market agreements, limiting/imposing means of remuneration are an
infringement of basic free market principles.
Intermediaries should be allowed to charge fees in addition to commission with
agreement of both parties.
THE FIA’S STANCE
RDR: the Financial Intermediaries Association’s views
• Definition of Role players needs to be clearly defined, i.e “advice vs
intermediation” /”independent vs. tied advice “.
• Continued Engagement and debate with Regulators essential.
• Regulators/Insurers do not tar all with the same brush.
The Retail Distribution Review
the Financial Intermediaries Association’s views
CRITICAL SUCCESS FACTORS
Critical success factors
RDR: the Financial Intermediaries Association’s views
• Sustainability of the Intermediated Model – advice, innovation and great
service is indispensible.
• Adapting of business models to offer efficient and fair delivery.
• Enhancing skills and professionalism. Human capital development – life
blood.
• Intermediaries/Insurers taking accountability for fair play. (TCF)
• Not doing away with the principle of free market enterprise
The Retail Distribution Review
the Financial Intermediaries Association’s views
PRO’S AND CON’S
PRO’S & CON’S
RDR: the Financial Intermediaries Association’s views
PRO’S
•
Improving of quality, understanding and value for money
• Improving of quality, understanding
of Advice.
•
Encouraging the adopting of more consumer centric
business
• models.
Encouraging the adopting of
•
Refinement of product offering to meet needs of
consumer and not adviser.
•
•
•
and value of advice.
more consumer centric business
models.
Refinement
product
offering
Activity•Based
remunerationof
model
– equivalence
of
reward. adviser.
Structured and Fair remuneration – strengthens the
professionalism
of theBased
intermediary.
• Activity
remuneration
to meet needs of consumer and not
model – equivalence of reward.
Quote with acknowledgement to Adrian Gore “ Without
great financial
Structured
andplanners
Fair remuneration
planning,•without
great financial
and without
brilliant financial
of theadvice,
intermediary.
people will fail in their financial affairs”
– strengthens the professionalism
PRO’S & CON’S
RDR: the Financial Intermediaries Association’s views
CON’S
• Exit of skilled practitioners.
• Moving from Advisers to the Direct/tick box models – no advice.
• Fear that “prescribed” revenues may kill innovation and full
advisory services.
• Creation of a further tranche of reporting/controls – increased
costs and less focus.
• Threat to the common law freedom to contract. (advice/value
added fees)
Without great financial
planning, without great financial planners and
without brilliant financial advice,
people will fail in their financial affairs
”
Quote with acknowledgement to Adrian Gore
”
The Retail Distribution Review
the Financial Intermediaries Association’s views
ADVANTAGES
Advantages
RDR: the Financial Intermediaries Association’s views
• Fair Remuneration for Activities performed and value added.
• Those playing outside of the field will have to align to
best practice.
• Fair and transparent regimen of cost/charge structures.
The Retail Distribution Review
the Financial Intermediaries Association’s views
CHALLENGES
Challenges
RDR: the Financial Intermediaries Association’s views
Designing a model to cater for diverse activities (one size does NOT fit all)
Potential threat to consumer where service delivery compromised by
prescribed remuneration.
Challenges
RDR: the Financial Intermediaries Association’s views
Challenges
RDR: the Financial Intermediaries Association’s views
Prevent mass exodus of knowledge and experience. UK experience:
―25% firms exited ( 50% decline in number of advisers)
―50% took tick box compliance –driven approach
―25% capitalized on RDR as an opportunity
―30% increase in direct to consumer platforms
Challenges
RDR: the Financial Intermediaries Association’s views
Do we “understand our customers and our business”? And “how effective are
our Business and Financial Models”? Need to do serious introspection??
Balance churn effect – buying of agents with T’s & C’s and upfront payment’s
that encourage churn.
All of the above, “at what cost versus benefit to the consumer?
Whilst RDR will certainly lead to a “professionalisation”
of the advice industry, meaning better quality advice, a
culling of under-qualified IFA’s and an overall higher
level of service, it is clear that it will place an extra onus
on firms and the Regulator to provide clarity to
consumers over charging structures.
- Quote, with acknowledgement to BDO UK:
”
”
THANK YOU