15 week Certificate - Hawaii Community College

Two Semester Plan for Certificate Completion
Become a virtual office assistant
in only two semesters.
Suggested Sequence of Courses
3-1901 Kaumuali‘i Highway, Li¯hu‘e, HI 96766
200 W. Kawili St., Hilo, HI 96720
Anne Chung
Cheryl Fujii
96-045 Ala Ike St., Pearl City, HI 96782
310 W. Ka‘ahumanu Ave., Kahului, HI 96732
Warren Kawano
Crystal Alberto
Assistant Professor, Business Technology
Business Education & Technology Division
Phone: (808) 934-2547
Email: [email protected]
Website: www.hawaii.hawaii.edu
Instructor, Business Technology
Phone: (808) 245-8244
Email: [email protected]
Website: www.kauai.hawaii.edu
Instructor, Business Division
Business Technology Program Coordinator
Phone: (808) 455-0224
Email: [email protected]
Website: www.leeward.hawaii.edu
Counselor, Business Technology
Phone: (808) 984-3294
Email: [email protected]
Website: maui.hawaii.edu/bustech/
First Semester
First Semester
First Semester
First Semester
(12 credits)
(12 credits)
(12 credits)
BUSN 121 Introduction to Word
Processing (3 credits), or
BUSN 123 Word Processing for
BUSN 121 Introduction to Word
Processing (3 credits), or
BUSN 123 Word Processing for
BUSN 121 Introduction to Word
Processing (3 credits), or
BUSN 123 Word Processing for
BUSN 150 Intro to Business
BUSN 150 Intro to Business
BUSN 158 Social Media and
BUSN 150 Intro to Business
Computing (3 credits)
BUSN 158 Social Media and
Collaboration Tools for
Business (3 credits)
BUSN 164 Career Success (3 credits)
Business (3 credits)
Computing (3 credits)
BUSN 158 Social Media and
Collaboration Tools for
Business (3 credits)
BUSN 164 Career Success (3 credits)
Business (3 credits)
Collaboration Tools for
Business (3 credits)
BUSN 164 Career Success (3 credits)
BUS 101 Business Computer
Systems (3 credits)
Second Semester
Second Semester
Second Semester
(11 credits)
(11 credits)
(11 credits)
ACC 124 Accounting I (3 credits), or
ACC 201 Intro to Financial
ACC 124 Accounting I (3 credits), or
ACC 201 Intro to Financial
ACC 124 Accounting (3 credits), or
ACC 201 Intro to Financial
BUSN 151 Intermediate Business
BUSN 151 Intermediate Business
BUSN 159 Creating and Managing
BUSN 159 Creating and Managing
BUSN 159 Creating and Managing
BUS 201 Advanced Microsoft
Accounting (3 credits)
Computing (3 credits)
a Virtual Office (3 credits)
BUSN 193V Cooperative Education
(2 credits)
Accounting (3 credits)
Computing (3 credits)
a Virtual Office (3 credits)
BUSN 193V Cooperative Education
(2 credits)
Accounting (3 credits)
a Virtual Office (3 credits)
Office (3 credits)
BUSN 193V Cooperative Education
(2 credits)
Certificate program offered at:
Certificate
Program
Hawai’i
Community College
Kaua’i Community College
Leeward Community College
UH Maui College
Business (3 credits)
ICS 101
Computing (3 credits), or
Digital Tools for the
Information World (3 credits)
BUSN 158 Social Media and
Collaboration Tools for
Business (3 credits)
BUSN 164 Career Success (3 credits)
Second Semester
(11 credits)
ACC 124 Accounting I (3 credits), or
ACC 201 Intro to Financial
Accounting (3 credits)
BUSN 201 Advanced Microsoft
Office (3 credits)
BUSN 159 Creating and Managing
a Virtual Office (3 credits)
BUSN 193V Cooperative Education
(2 credits)
For more information and links to many other resources, go to uhcc.hawaii.edu/voa.
Are you aware that you may be able to shorten the road to attaining your college certificate by applying
for a Prior Learning Assessment (PLA)? Learn more about PLA at uhcc.hawaii.edu/priorlearning, or ask
your counselor how you can earn credits for your prior learning experiences.
The University of Hawai’i Community Colleges are equal opportunity/affirmative action institutions.
VIRTUAL OFFICE ASSISTANT
(12 credits)
BUSN 121 Introduction to Word
Processing (3 credits), or
BUSN 123 Word Processing for
Business (3 credits)
With mobile and Internet connections,
you’ll be able to take advantage of job
opportunities anywhere in the world
as a virtual office assistant.
Virtual Office
Assistant
Certificate of Competence
Virtual Office Assistant (VOA)
Certificate of Competence
Program Description
Virtual Office Assistant (VOA) Certificate of
Competence program is designed to help you
develop the necessary skills to successfully provide
administrative support services to clients or employers in a virtual setting. This certificate allows you
to take advantage of employment opportunities,
regardless of where you reside. Upon completion of
the Certificate of Competence, you will be able to:
• Use computer and technology tools effectively
to support the business needs of the virtual
assistant’s clientele by using current and emerging
technologies to create and manage documents,
spreadsheets, databases and presentations.
• Use basic accounting methods to
support recordkeeping needs.
• Demonstrate proficiency using and maintaining social media tools, creating business and
marketing plans, and sustaining a competitive
advantage in the virtual office assistant industry.
• Demonstrate professionalism in work quality,
appearance, attitude, and workplace behavior
as required in a diverse business environment
by completing an administrative or virtual
assistant internship.
What is a virtual office assistant?
A virtual office assistant is an entrepreneur or
independent contract worker who works from a
remote location (usually from his/her home or office)
supporting one or more clients from a variety of
industries by providing administrative, technical and
business support services. This means you would be
handling the same type of tasks as an office secretary,
administrative assistant or manager, but doing them
from a home office using your own computer equipment, software, phone and Internet connection.
Two new courses!
What does a virtual office assistant do?
Virtual office assistants do many things, from
booking appointments for clients to preparing
slideshows and managing databases. Many
industries are turning to virtual assistants to help
with these and many other tasks, including:
• desktop publishing,
• word processing,
• creating forms, mailings,
• bookkeeping,
• payroll,
• newsletters,
• taking minutes,
• proofreading,
• event planning and coordination,
• invoicing,
• data entry,
• customer service,
• marketing, editing,
• research,
• project assistance,
• transcription,
• travel arrangements, and more.
Is virtual assisting for you?
Succeeding as a virtual office assistant takes
skills, experience, and organization. You need
to be able to set a schedule that fits your client’s
needs and stick to it. And, you need to produce
high quality work. If you can answer yes to most
of these questions and have lots of motivation,
you are ready to become a virtual assistant.
Are you a self-starter?
Do you enjoy helping people?
Are you confident in your skills?
Are you trustworthy and honest?
Can you adapt to change?
Are you a quick learner?
Can you stay focused without being easily distracted?
Can you set goals and follow them to completion?
Can you handle multiple tasks at one time?
BUSN 158 Social Media and
Collaboration Tools for Business
This course will introduce students to social
media, collaboration, and Web tools as they relate
to business. Students learn how to effectively
create, maintain, and update blogs, social media
sites (e.g., Facebook, Twitter, LinkedIn, Pinterest,
Google+, YouTube), and internal/external collaboration and communication tools. Organizational
management of cloud storage will be covered.
Upon completion of this class, you will be able to:
• Describe and identify the proper and ethical
use of Web and social networking tools as
they relate to business and organizations.
• Apply and analyze online file
management strategies.
• Create, maintain, and update business
Website pages, blogs, social media sites,
and internal and external collaboration
tools (e.g., Facebook, Google+, LinkedIn,
Pinterest, Twitter, YouTube, etc.)
• Retrieve and report social media
monitoring metrics.
BUSN 159 - Creating and
Managing a Virtual Office
This course will explore concepts and issues
involved in establishing a virtual assistant
business. Students will use integrated software applications to complete assignments,
create projects, conduct research, and identify
the components of a business plan. Upon
completion of this class, you will be able to:
• Describe the virtual assistant industry
• Identify the components of a business plan
• Use appropriate software applications
for the virtual assistant business
• Demonstrate proficiency in the many
facets and requirements of operating
a virtual assistant small business.
JUNE 2014 / 8M

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