Arkansas Vendor Forum July 10, 2014 Agenda In Our 45 Minutes I. ISN Overview Marian Ramirez II. How SWN Uses ISN Deanna Gamble III. Managing Insurance Requirements IV. SWN’s Assurance Process V. Travis Owsley Michelle McCracken SWN Requirements & Additional Assistance Marian Ramirez VI. Q & A Session I. Referral to ISN Resource Booth II. Referral to Contract Administration Team Resource Booth III. Referral to Assurance Team Resource Booth VII. Thank You! 2 6.5 1.5 Oil and Gas Production & Exploration Contractor Hours Increasing Risk Associated With Outsourcing Increased Contractor Work Hours Fatal Accident Rate • Contractors account for 80% of work hours in 2012 • Contractors have 42% more total recordable injury rate than Companies in 2012 Source: International Association of Oil and Gas Producers. "Safety Performance Indicators - 2012 Data". Report No. 2012s, June 2012. http://www.ogp.org.uk/pubs/2012s.pdf ISNetworld Process – Collect. Verify. Connect. 1. Self-Reported Information 3. Configurable Owner Client Grading 2. Verified Information ISN Review & Verification Services (RAVS) vvvvv Joe’s W ELDI NG Levels of Information • Company • Project • Individual + • Written Programs • Accident/Incident Records • EMR • Citation/Prosecution Search • Training • Insurance • Workers Comp Clearance & Rates Owner Client • Post Job Evaluation • Field Feedback • Working Relationship • Competency Assessments • Contract/Agreement 3rd Party (Data Providers) • Audits • D&A & Background Checks • Operator Qualification (OQ) • Training Status: A = Status: B va Status: B Status: A Status: A-Prequalified 370+ Hiring Clients in Various Industries UPSTREAM • Aera Energy LLC • American Energy Partners, LP • Anadarko Petroleum Corporation • Ankor Energy LLC • Antero Resources • Apache Canada Ltd • Apache Corporation • Apache Energy Limited • Apache Onshore US • Arena Offshore, LP • Argent Energy Trust • Athabasca Oil Corporation • Berry Petroleum Company • BHP Billiton Petroleum • Bill Barrett Corporation • Black Elk Energy Offshore Operations, LLC • Bonanza Creek Energy • BP Canada • BP Exploration & Production (United States) • BP Gulf of Mexico • Brion Energy Corp. • Cabot Oil & Gas • Castex Offshore, Inc. • Cenovus Energy Inc • Century Exploration • • • • • • • • • • • • • • • • • • • • • • • • • Chaparral Energy, LLC Chesapeake Energy Chevron Appalachian/Michigan Chevron Australia Pty Ltd Chevron Canada Resources Chevron E&P Co. Gulf of Mexico Chevron E&P Deepwater Exploration/Projects Chevron Mid-Continent Business Unit Chinook Energy Cimarex Energy Connacher Oil & Gas Limited ConocoPhillips Alaska ConocoPhillips Australia ConocoPhillips Canada ConocoPhillips Company (Lower 48) Denbury Resources Inc. Devon Canada Corporation Devon Energy Corporation Direct Energy EF Energy Encana Corporation [Canadian Division] Encana Oil & Gas (USA) Inc. Eni Petroleum Energy XXI Enerplus • • • • • • • • • • • • • • • • • • • • • • • • • EOG Resources Canada EP Energy EQT Corporation EXCO Resources Fidelity Exploration & Production Fieldwood Energy LLC Freeport-McMoRan Oil & Gas Gulfport Energy Halcon Resources Corporation Hess Exploration and Production Husky Energy Jones Energy Koch Mineral Services Laredo Petroleum LLOG Exploration Company LLC Marathon Oil MEG Energy Corp Midstates Petroleum Murphy Australia Holdings Pty. Ltd. Murphy Exploration and Production Company Newfield Exploration Company Nexen Energy ULC [Canadian Division] Nexen Petroleum USA Inc. Noble Energy Northern Blizzard 370+ Hiring Clients in Various Industries UPSTREAM (Cont.) • Osum Oil Sands Corp. • Oxy USA Inc. • Pengrowth Energy Corporation • Penn Virginia Corporation • Penn West Petroleum Ltd. • Pennsylvania General Energy Company, LLC • Petro-Hunt, LLC • PetroQuest Energy, LLC • Pioneer Natural Resources • Progress Energy Canada Ltd. • Pursue Energy Corporation • Quantum Resources • Repsol E&P USA Inc. and Affiliates • Rice Energy • Sabine Oil & Gas • Samson Exploration • Samson Resources • SandRidge Energy • Shell Canada Quality Management • Shell Upstream Americas • Southern Pacific Resource Corp • Southwestern Energy Company • SM Energy Company • Statoil • Stone Energy • Swift Energy • T-C Oil Company, LLC • • • • • • • • • • Talisman Energy Talisman Energy USA Inc. Tarpon Operating & Development, LLC The Rumaila Operating Organisation (ROO) Total E&P Canada Triangle Petroleum Corporation Ultra Resources W&T Offshore Whiting Oil & Gas XTO Energy REFINING • ALON USA Energy, Inc. • BP Australia • Caltex Australia • Calumet Specialty Products Partners, L.P. • Chevron Products Company • Chevron Products Company, Americas Products • CITGO Petroleum Corporation • Consumers’ Co-operative Refinery • Delek Refining Ltd. • ExxonMobil Lubricants & Petroleum Specialties Company • ExxonMobil Refining and Supply Company • Hess Corporation • HollyFrontier • Irving Oil Refining • Monroe Energy LLC • Murco Petroleum Limited • Murphy Oil USA, Inc. • NCRA/Jayhawk Pipeline • New Zealand Oil Services Ltd • NuStar Asphalt Refining LLC • Oxbow Midwest Calcining LLC • PBF Energy • Philadelphia Energy Solutions • Phillips 66 • POET • Rain CII Carbon LLC • Shell Australia • Shell Canada Energy • Sunoco, Inc. • Valero • Valero Energy Ltd (UK) • Vopak North America Inc. • Western Refining Company, L.P. 370+ Hiring Clients in Various Industries MIDSTREAM • Alliance Pipeline • American Midstream Partners, LP • Atlas Pipeline • Belle Fourche Pipeline • BP Pipelines & Logistics • Buckeye Partners, LP • Blue Racer Midstream, LLC • Castleton Commodities International, LLC • CDM Resource Management LLC (C/O) • Centurion Pipeline L.P. • Chevron Pipe Line Company • Colonial Pipeline • Crosstex Energy • Dampier Bunbury Pipeline – DBP (C/O) • DCP Midstream • Eagle Rock Energy Partners • Enable Midstream Partners • Enbridge Gas Transportation • Enbridge Pipelines Inc. • Energy Transfer Company • Enterprise Products • Explorer Pipeline • ExxonMobil Pipeline Company • Genesis Crude Oil • Holly Energy Partners • Keyera Energy • Kinder Morgan • Koch Pipeline Company • • • • • • • • • • • • • • • • • • • • • • • • • • • LOOP, LLC Magellan Midstream, LP Marathon Pipe Line LLC NuStar Energy, LP ONEOK Energy Companies ONEOK NGL Par Petroleum Corp. Pembina Pipeline Corporation Phillips 66 Transportation Plains All American Pipeline Plains Midstream Canada PVR Midstream, LLC Regency Energy Partners SemGroup SemLogistics Milford Haven Ltd. Shell Pipeline S&D US Spectra Energy Sunoco Logistics Partners, LP Tallgrass Energy Partners Targa Resources Tesoro Refining and Marketing Company Tesoro Refining and Marketing Company – Carson TransCanada TransMontaigne Veresen Williams Wolverine Pipe Line Company UTILITIES/POWER GENERATION • AGL Energy Limited • AltaGas, Ltd. • AltaLink • Atmos Energy Corporation • Capital Power • CenterPoint Energy • Cleco Power LLC • Covanta Energy • Direct Energy • ENMAX • Iberdrola USA • Liberty Utilities • National Grid • NiSource Corporation • OGE Energy Corp. • ONE Gas, Inc. • Ontario Power Generation • Origin Energy • Piedmont Natural Gas • PSEG, Inc. • Source Gas • TECO Energy • Topaz Power Group • Toronto Hydro • TransAlta 370+ Hiring Clients in Various Industries CHEMICAL • AkzoNobel • Albemarle Corporation • Americas Styrenics • Arizona Chemical Company • Axiall Corporation • Braskem America, Inc. • Celanese • Flint Hills Resources • INEOS USA LLC • LANXESS Inc. • LSB Chemical Corp. • LyondellBasell • NOVA Chemicals • Monument Chemical • PPG Industries, Inc. • Stepan Company • The Dow Chemical Company • TOTAL Petrochemicals • TPC Group MANUFACTURING • Bell Helicopter Textron • DSM Services USA, Inc.(Martek Biosciences) • Honeywell International, Inc. (C/O) • McWane, Inc. • Southwire Company • Toyota North America • Unilever STEEL • AK Steel Corporation • ArcelorMittal • BlueScope Steel North America • California Steel Industries • Nucor Steel • Severstal North America, Inc. • ThyssenKrupp Steel USA, LLC • U. S. Steel WOOD & PAPER • Appvion, Inc. • Georgia-Pacific LLC • International Paper • KapStone Paper and Packaging Corporation • Packaging Corporation of America • Weyerhaeuser MINING & FERTILIZER PRODUCTS • Agrium • Cameco • CF Industries Inc. • CONSOL Energy • K+S Potash Canada • Mosaic • Potash Corporation of Saskatchewan, Inc • SunCoke Energy • Walter Energy • Yara North America AGRICULTURE • Altria Client Services Inc. • CHS Inc. • Monsanto • Roquette America Inc. • Syngenta FOOD & BEVERAGE • ConAgra Foods, Inc. • General Mills, Inc. • JBS USA, LLC • John Morrell Food Group • Kraft Foods Group, Inc. • Mondelēz Global LLC • Nestlé North America • PepsiCo Inc. • Pinnacle Foods Group LLC 370+ Hiring Clients in Various Industries HEALTHCARE & PHARMA • Amgen • AstraZeneca Pharmaceuticals LP • Biogen Idec • Bristol-Myers Squibb • Genentech/Roche • Johnson & Johnson • Merck • Millennium: The Takeda Oncology Company • Mylan • Novartis • Sanofi • Sigma-Aldrich FACILITIES MANAGEMENT • Aramark • Chevron Business Real Estate Services • DTZ, Inc. • Phillips 66 Services • Impala Warehousing (US) LLC • Johnson Controls, Inc. (C/O) • Jones Lang LaSalle (C/O) • Skanska USA Buildings Inc. CONTRACTOR/OPERATORS • Blueknight Energy Partners, L.P. • Burns & McDonnell Canada, Ltd • Diamond Offshore Company • Exterran • Flint Energy Services Inc. • Gibson Energy • HMT Inc. • J-W Energy Company • KBR • Ledcor Industrial Maintenance • Michels Corporation • NANA Development Corporation • National Response Corporation (NRC) • Newalta • PCL Industrial Management Inc. • RPC, Inc. • Clean Harbors/Safety-Kleen Systems, Inc. • Seadrill Americas Inc. • SNC-Lavalin • Stantec • Strike, LLC • Tervita • • • • The Keane Group Wild Well Control, Inc. Willbros Group WorleyParsons Canada Services TRANSPORTATION • Canadian Pacific Railway • MBI Energy Logistics (C/O) COLLEGES & UNIVERSITIES • University of Alberta • University of Calgary ISN in Numbers 370+ 55,000+ 75+ 500+ 450+ Hiring Clients Worldwide Contractors/ Suppliers Years of HSE Experience Years of Insurance/Procurement Experience Countries with ISN Customers Dallas • Calgary • Sydney • London • Los Angeles • New York Contractor/Supplier Company Profile • 89% have fewer than 100 employees • On average, SWN contractors/suppliers work for more than 20 ISN Clients Why do Contractors use ISN? Reasons Contractors Use ISN Over 55,000 contractors use ISN Reasons why: 1. Report important company data to Clients 2. Ensure Client requirements are being fulfilled 3. Reduce duplicative work 4. Capitalize on marketing and networking opportunities 5. Take advantage of the additional tools available Contractor/Supplier Benefits How SWN Uses ISN 15 How SWN Uses ISNetworld Overview Service used to connect with contractors to collect and verify HSE programs, training, safety performance statistics, contract status and insurance. • Introduced originally in May 2010 • Facilitates ongoing contractor risk awareness, performance, and management • 1,117 subscribed contractors are connected to SWN 16 How SWN Uses ISNetworld Enhancements Significant enhancements have been implemented… • Updated Management and Safety Questionnaires • Improved weighting of Contractor Graded Components • Added Showstoppers – Contract, Insurance, and Acknowledgement Form • Implemented Electronic Acknowledgement Form (HSE Handbook and TAP) 17 How SWN Uses ISNetworld Enhanced Graded Components Evaluation Criteria 5% 15% HSE Performance - Fatalities 5% 15% 15% HSE Performance - TRIR 5% HSE Performance - Citations 10% 25% HSE Culture 15% 20% RAVS Safety Program 10% EMR 20% 5% DOT Score 5% 5% DOT Citations 25% A Preferred; No Restrictions (100 - 90%) B Recommended; No Restrictions (89 - 80%) C Written Management Approval for Contractor Conditional Variance (79 - 70%) F NOT APPROVED FOR USE (69 - 0%) Showstoppers 1. Contract 2. Insurance 3. Acknowledgement Form (HSE Handbook and TAP) 18 How SWN Uses ISNetworld Enhanced Acknowledgement Form Contractors can review SWN policies or protocols and acknowledge them within their account. 19 How SWN Uses ISNetworld Enhanced Subscription and Exemption Criteria 20 How SWN Uses ISNetworld Enhanced Dashboard 21 How SWN Uses ISNetworld Anticipate Future Enhancements 2014 - 2015 1. Updated Insurance Questionnaire 2. Online Training Tool and Training Manager 3. Categorization by Geographic Region and Approved Scopes of Work 4. Management of Operator Qualifications 5. Enhanced Benchmark Reports 22 How SWN Uses ISNetworld Subscription and Safety Program Exemption Requests Submit all requests through ISN. If you are experiencing difficulty or need help, contact the ISN Help Desk, or contact: Deanna Gamble Southwestern Energy Company [email protected] Phone: 501-548-6864 Cell: 501-339-7875 23 Managing Insurance Requirements 24 Managing Insurance Requirements Insurance Questionnaire and Variance Requests SWN Insurance Related Questions? Contact Travis R. Owsley 281-618-2859 [email protected] 25 Managing Insurance Requirements Maintaining Vendor Profiles Vendor profiles are IMPORTANT Maximize your OPPORTUNITIES • Offices need to be complete w/ accurate addresses • Hierarchies established and up-to-date for subs/affiliates • Alternate searches set up for dba’s/trade names • Complete and accurate work types 26 Managing Insurance Requirements Insurance Variance Requests COMING SOON CHANGE Updated Insurance Pre-Questionnaire Contract Amendments 27 SWN’s Assurance Process 28 SWN’s Assurance Process Purpose MINIMIZE HSE Identify HSE Risk LIABILITIES Identify Best Practices Assess Conformance with SWN Policies Evaluate Compliance 29 SWN’s Assurance Process Vendor Assessments Process Two Levels of Vendor Assessments • Level 1 • “Table top” exercise. • Takes a few hours and less than a day. • Document reviews and interviews. • Verify ISN documents: Insurance TAP training All other HSE training records Inspection and maintenance If your plans or processes say you do it, we will ask for it! 30 Documents will be Examined to Evaluate HSE SWN’s Assurance Process Vendor Assessment Process Level 1 Process • Assessment conducted via telephone or at the vendor’s office location. • SWN will contact or visit the vendor directly at a mutually agreed upon time and conduct the Level 1 assessment. • Closing conference will be conducted prior to exit (NO SURPRISES) 31 SWN’s Assurance Process Vendor Assessment Process Two Levels of Vendor Assessments • Level 2 • On-site audit. • Takes one to two days. • Document reviews, interviews. • Extensive HSE compliance checklists. • Physical inspection of work site and work practices. If your plans or processes say you do it, we will look for it! Documents will be Examined to Evaluate HSE 32 SWN’s Assurance Process Vendor Assessment Process Level 2 Process • Assessment plan forwarded to vendor at least 30 days prior. • Vendor completes pre-assessment questionnaire at least 14 days prior. • During the assessment: • Opening meeting – discuss scope, objectives • Review • Daily discussions • Closing conference – Best practices, findings – Potential corrective actions 33 SWN’s Assurance Process Completion and Close Out • SWN’s Lead Assessor will Submit a Draft Report to the Vendor: – Address findings – Suggest corrective actions and due dates • Vendor has One (1) Week to Approve or Modify Corrective Action Plan. • Vendor Implements Corrective Actions. • Vendor Notifies Lead Assessor When Corrective Actions are Complete. 34 SWN’s Assurance Process Vendor Assessments Two Exceptions: • Unplanned, unscheduled, and/or unannounced assessments may be conducted in response to an incident and/or at the discretion of SWN. • For a vendor performing Tier I work, a Level 1 vendor assessment may be required prior to execution of a Master Service Agreement. 35 SWN’s Assurance Process Tips for a Successful Assessment Make sure your HSE Plans, Processes, Programs and Practices are Adequate for the Types of Work you Perform Make sure you are in full Compliance with SWN’s Vendor Requirements as well as Federal, State and Local HSE Requirements Ensure ISNetworld Reflects your most Recent HSE Plans, Processes and Programs Know what you have Uploaded in ISNetworld 36 SWN Requirements SWN Requirements for Contractors • • • • • • • Contracts/Agreements Experience Modification Rate (EMR) Insurance OSHA Forms (300 & 300A) Questionnaire (General & United States) Safety Program Review SWN HSE/TAP Training Acknowledgement Form SWN Energy Grading for Contractors SWN Energy Contractor Grading HSE Culture Questionnaire 25 HSE Performance – TRIR Questionnaire 15 HSE Performance – Fatalities Questionnaire 15 HSE Performance – Citations Questionnaire 5 DOT Questionnaire 10 Current EMR 10 Insurance 0 RAVS Safety Program 20 Contracts/Agreements 0 SWN HSE/TAP Training Acknowledgement Form 0 SWN Energy Grading Criteria A (90-100) Preferred; No Restrictions B (80-89.99) Recommended; No Restrictions C (70-79.99) Written Management Approval for Contractor Conditional Variance F (-100-69.99) Not Approved for Use Management System Questionnaire • Categorized by country, subject and Hiring Client • Complete once in its entirety • Update on a quarterly basis Gap Report • Identify areas for improvement • Update questionnaire questions directly from the Gap Report Insurance Submittal • • Insurance is submitted into ISN account ISN Procurement Team will review insurance policies based on SWN’s requirements RAVS Safety Program Submittal • Status bar indicates progress towards submitting for review • Reviews are submitted for specific Hiring Clients RAVS Program Self Review • Link to OSHA or regulatory website • Additional Comments • Review notes posted from RAVS reviewer Frequency of Information Updates • Quarterly: o Questionnaire • Annually: o Insurance o OSHA Forms o EMR Letters • As Needed: o Administrative/Contact Information o RAVS programs o If regulations or Client requirements change o If revalidation is needed Additional Assistance Company Contacts • Ability to provide contact information for specific contact type • Viewable by clients ISN Messages ISN Help Menu • Accessible from the Help icon • Applicable to the current page • Search by topic to find: • Video Tutorials • Written Instructions • Frequently Asked Questions ISN Customer Service Team and Support 1. Unlimited Help Desk Support a. Phone: (214) 303-4900 or (800) 976-1303 b. Email: [email protected] 2. Conduct telephone and on-line training to setup and train contractors 3. Follow-up calls to check on progress 4. Regional Help Desks and Users Group Meetings Questions and Comments
© Copyright 2024 ExpyDoc
