GLM III - The Matrix Reloaded Claudine Modlin Antitrust Notice The Casualty Actuarial Society is committed to adhering strictly to the letter and spirit of the antitrust laws. Seminars conducted under the auspices of the CAS are designed solely to provide a forum for the expression of various points of view on topics described in the programs or agendas for such meetings. Under no circumstances shall CAS seminars be used as a means for competing companies or firms to reach any understanding - expressed or implied - that restricts competition or in any way impairs the ability of members to exercise independent business judgment regarding matters affecting competition. It is the responsibility of all seminar participants to be aware of antitrust regulations, to prevent any written or verbal discussions that appear to violate these laws, and to adhere in every respect to the CAS antitrust compliance policy. towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. GLM III - The Matrix Reloaded Claudine Modlin © 2014 Towers Watson. All rights reserved. Agenda l l l l l l l l "Quadrant Saddles" The Tweedie Distribution "Emergent Interactions" Dispersion Modeling Modelling sparse claim types Driver Averaging Model Validation Man (with GLM) vs machine towerswatson.com 3 © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Interactions 1.7 1.5 1.3 1.1 0.9 0.7 0.5 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Policyholder Age 32 33 34 40-44 50-54 60-64 70+ 35-39 45-49 55-59 65-69 towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Interactions 5.0 4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Policyholder Age 31 32 33 34 40-44 35-39 45-49 70+ 50-54 60-64 55-59 65-69 towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Why are interactions present? l Because that's how the factors behave l Because the multiplicative model can go wrong at the edges l 1.5 * 1.4 * 1.7 * 1.5 * 1.8 * 1.5 * 1.8 = 26! towerswatson.com 6 © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Interactions towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Interactions towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Interactions Vehicle group b b - b b b b b b b Age b - - - - - - - - - - b - - - - - - - - - - b - - - - - - - - - - - - - - - - - - - - - b - - - - - - - - - - b - - - - - - - - - - b - - - - - - - - - - b b b - - - - - - - - - - - - - - - - - - - - - - - - - - - - towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Interactions Vehicle group Vehicle group b b - b b b b b b b Age b b - b b b b b b b b - - - - - - - - - - b b b - b b b b b b b b - - - - - - - - - - b b b - b b b b b b b b - - - - - - - - - - b b b - b b b b b b b - - - - - - - - - - - - - - - - - - - - - - b - - - - - - - - - - b b b - b b b b b b b b - - - - - - - - - - b b b - b b b b b b b b - - - - - - - - - - b b b - b b b b b b b b b b - - - - - - - - - - - - - - - - - - - - - - - - - - - - b b b b b - b b b b b b b b b - b b b b b b b b b - b b b b b b b Age towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Interactions Vehicle group b b - b b b b b b b Age Vehicle group Vehicle group b b - b b b b b b b b b - b b b b b b b b - - - - - - - - - - b b b - b b b b b b b b - - - - - - - - - - b - - - - - - - - - - b b b - b b b b b b b b - - - - - - - - - - b - - - - - - - - - - b b b - b b b b b b b b - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - b - - - - - - - - - - b b b - b b b b b b b b - - - - - - - - - - b - - - - - - - - - - b b b - b b b b b b b b - - - - - b - - - - - - - - - - b b b - b b b b b b b b - - - - - b b b - - - - - - - - - - - - - - - - - - - - - - - - - - - - b b b b b - b b b b b b b b b - b b b b b b b b b - b b b b b b b b b b - - - - - - - - - - - - - Age Age b towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. towerswatson.com 26 © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles - model comparison Motor frequency - out of sample 20% 400,000 18% 350,000 16% 300,000 14% 250,000 12% 200,000 10% 150,000 8% 100,000 6% 50,000 0 4% 50% 70% 90% 94% 98% Exposure 102% Saddle 106% 110% 130% 150% Original towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles - model comparison Motor frequency - out of sample 20% 400,000 18% 350,000 16% 300,000 14% 250,000 12% 200,000 10% 150,000 8% 100,000 6% 50,000 0 4% 50% 70% 90% 94% Exposure 98% 102% Observed 106% Saddle 110% 130% 150% Original towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles - model comparison Motor frequency - out of sample 900000 2.6% 2.4% 800000 2.2% 700000 2.0% 600000 1.8% 500000 1.6% 400000 1.4% 300000 1.2% 200000 1.0% 100000 0.8% 0.6% 0 < 80% 80% 86% 83% 89% 86% 92% 89% 95% 92% 98% 95% 101% 98% 104% Exposure 101% 107% 104% 110% Observed 107% 113% 110% 116% Saddle 113% 119% 116% 122% 119% 125% 122% 128% 125% 131% 128% 134% > 130% Original towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles - model comparison Motor frequency - out of time 1000000 0.026 900000 800000 700000 0.021 600000 500000 0.016 400000 300000 0.011 200000 100000 0.006 0 < 80% 80% 84% 82% 86% 84% 88% 86% 90% 88% 92% 90% 94% 92% 96% 94% 98% 96% 100% 98% 102% 100% - 102% - 104% - 106% 104% 106% 108% 110% Exposure Observed 108% 112% Saddles 110% 114% 112% 116% 114% 118% 116% 120% 118% - > 120% 122% Original towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Saddles - model comparison Motor renewals - out of sample 0.4 14000 12000 0.35 10000 0.3 8000 6000 0.25 4000 0.2 2000 0.15 0 < 80% 80% - 86% 83% - 89% 86% - 92% 89% - 95% 92% - 98% Exposure 95% - 101% Observed 98% - 104% 101% - 107% 104% - 110% 107% - 113% 110% - 116% 113% - 119% 116% - 122% Saddles Original towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Agenda l l l l l l l l "Quadrant Saddles" The Tweedie Distribution "Emergent Interactions" Dispersion Modeling Modelling sparse claim types Driver Averaging Model Validation Man (with GLM) vs machine towerswatson.com 32 © 2012 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Tweedie GLMs l Consider the following empirical probability distribution function towerswatson.com 33 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Tweedie GLMs l Raw pure premiums l Incurred losses have a point mass at zero and then a continuous distribution l Poisson and gamma not suited to this l Tweedie distribution has — point mass at zero — a parameter which changes shape above zero ¥ fY ( y;q , l,a ) = å n=1 {(lw) ka (-1/ y)} exp{lw[q0 y - ka (q0 )]} for y > 0 G(-na)n! y 1-a n p (Y = 0) = exp{- lwk a (q 0 )} towerswatson.com 34 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Formulization of GLMs l Generally accepted standards for link functions and error distribution Most Appropriate Link Function Most Appropriate Error Structure Variance Function -- Normal µ0 Claim Frequency Log Poisson µ1 Claim Severity Log Gamma µ2 Claim Severity Log Inverse Gaussian µ3 Raw Pure Premium Log Tweedie µT Retention Rate Logit Binomial µ (1-µ) Conversion Rate Logit Binomial µ(1- µ) Observed Response -- towerswatson.com 35 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Formulization of GLMs l More formally: φV( μˆ ) Var(Y) = ω Scale Parameter l Variance Function Prior Weights Tweedie’s Variance function: V(m) = mp p=1 Poisson l p=2 Gamma l 1<p<2 Poisson/Gamma process l Other concerns l Need to estimate both j and p when fitting models l Typically p»1.5 for incurred claims l towerswatson.com 36 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example 1 Vehicle age - frequency 1.1 20 0.9 15 0.7 0.5 10 0.3 5 0.1 -0.1 0 0 1 2 3 4 Exposure towerswatson.com 5 6 7 8 9 10 11 12 Model Prediction at Base levels 13 14 15 16 17 18 19 20 21 22 23 24 Model Prediction +/- 2 Standard Errors 37 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example 1 Vehicle age - amounts 1.2 1.1 20 1 0.9 15 0.8 0.7 10 0.6 0.5 5 0.4 0.3 0.2 0 0 1 2 Exposure towerswatson.com 3 4 5 6 7 8 Model Prediction at Base levels 9 10 11 12 13 14 15 16 Model Prediction + 2 Standard Errors 17 18 19 20 21 22 23 24 Model Prediction - 2 Standard Errors 38 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example 1 Vehicle age - pure premium 1.2 20 1 15 0.8 0.6 10 0.4 5 0.2 0 0 1 2 3 4 5 6 7 8 9 Exposure towerswatson.com 10 11 12 13 14 15 16 Model Prediction +/- 2 Standard Errors 17 18 19 20 21 22 23 24 25 Traditional 39 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example 1 Vehicle age - pure premium 1.2 20 1 15 0.8 0.6 10 0.4 5 0.2 0 0 0 towerswatson.com 1 2 3 4 5 6 Exposure 7 8 9 Tweedie 10 11 12 13 14 15 16 17 Model Prediction +/- 2 Standard Errors 18 19 20 21 Traditional 22 23 24 40 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example 2 Gender - frequency 1.1 160 140 1.05 120 100 1 80 60 0.95 40 20 0.9 0 Male Exposure towerswatson.com Female Model Prediction at Base levels Model Prediction +/- 2 Standard Errors 41 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example 2 Gender - frequency 500 450 0.065 400 350 0.06 300 250 0.055 200 150 0.05 100 50 0.045 0 Male towerswatson.com Exposure (1998) Exposure (1999) Loss Year (1998) Loss Year (1999) Female Exposure (2000) Policyholder Sex Loss Year (2000) Exposure (2001) Exposure (2002) Loss Year (2001) Loss Year (2002) 42 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example 2 Gender - amounts 160 1.1 140 1.05 120 1 100 0.95 80 0.9 60 0.85 40 0.8 20 0.75 0 Male Exposure towerswatson.com Female Model Prediction at Base levels Model Prediction +/- 2 Standard Errors 43 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example 2 Gender - amounts 450 1450 400 1400 350 1350 300 1300 250 1250 200 150 1200 100 1150 50 1100 0 Male towerswatson.com Female Exposure (1998) Exposure (1999) Exposure Sex (2000) Policyholder Loss Year (1998) Loss Year (1999) Loss Year (2000) Exposure (2001) Exposure (2002) Loss Year (2001) Loss Year (2002) 44 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example 2 Gender – pure premium 1.2 160 1.15 140 1.1 120 1.05 100 1 80 0.95 60 0.9 40 0.85 20 0.8 0 Male Model Prediction at Base levels Tweedie towerswatson.com Female Model Prediction + 2 Standard Errors Model Prediction - 2 Standard Errors Combined 45 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Tweedie GLMs l Helpful when it's important to fit to incurred costs directly l Similar results to frequency/severity traditional approach if frequency and amounts effects are clearly weak or clearly strong l Distorted by large insignificant effects l Removes understanding of what is driving results l Smoothing harder towerswatson.com 46 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Agenda l l l l l l l l "Quadrant Saddles" The Tweedie Distribution "Emergent Interactions" Dispersion Modeling Modelling sparse claim types Driver Averaging Model Validation Man (with GLM) vs machine towerswatson.com 47 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Combining models Collision Frequency x Collision Severity Overall rates towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Combining models BI Frequency x BI Severity + PD Frequency x PD Severity Overall rates + Collision Frequency x Collision Severity towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Combining models PI Severity TP Frequency x PI Propensity x PD Severity + Collision Frequency x Collision Severity Overall rates Apply e.g. trends, case reserves adjustments, target loss ratio etc. towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Combining models BI Frequency x BI Severity + PD Frequency x PD Severity Overall rates + Collision Frequency x Collision Severity Apply e.g. trends, case reserves adjustments, target loss ratio etc. towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Combining models l Take models l Take relevant mix of business l eg current in force policies l For each record calculate expected frequencies and severities according to the models l For each record, calculate expected total cost of claims "C" l Fit a GLM to "C" using all available factors towerswatson.com 52 © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Combining models Intercept Sex Area Policy … 82155654 82168746 82179481 82186845 … Male Female Town Country Sex Area … M F M F … … T T C C … PD Numbers 32% 1.000 0.750 1.000 1.250 PD Amounts $1000 1.000 1.200 1.000 0.700 BI Numbers 12% 1.000 0.667 1.000 0.750 BI Amounts $4860 1.000 0.900 1.000 0.833 NUM1 AMT1 NUM2 AMT2 CC1 CC2 RISKPREM … 32% 24% 40% 30% … … 1000 1200 700 840 … … 12% 8% 9% 6% … … 4860 4374 4050 3645 … … 320 288 280 252 … … 583.20 349.92 364.50 218.70 … … 903.20 637.92 644.50 470.70 … towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Except… Policy … 82155654 82168746 82179481 82186845 … Sex Area … M F M F … … T T C C … NUM1 AMT1 NUM2 AMT2 CC1 CC2 RISKPREM … 32% 24% 40% 30% … … 1000 1200 700 840 … … 12% 8% 9% 6% … … 4860 4374 4050 3645 … … 320 288 280 252 … … 583.20 349.92 364.50 218.70 … … 903.20 637.92 644.50 470.70 … l The global risk premium is not multiplicative l In the town, women have a modelled claim cost 29% lower than men l 637.92/903.20=0.706 In the country, women have a modelled claim cost 27% lower than men l l 470.07/644.50=0.730 towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. To solve… Policy … 82155654 82168746 82179481 82186845 … l Sex Area … M F M F … … T T C C … NUM1 AMT1 NUM2 AMT2 CC1 CC2 RISKPREM … 32% 24% 40% 30% … … 1000 1200 700 840 … … 12% 8% 9% 6% … … 4860 4374 4050 3645 … … 320 288 280 252 … … 583.20 349.92 364.50 218.70 … … 903.20 637.92 644.50 470.70 … We can capture this result exactly with an interaction Thi si magecannotcur r ent l ybedi s pl ayed. towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example "emergent" interaction Thi si magecannotcur r ent l ybedi s pl ayed. towerswatson.com 56 © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. "Emergent" interactions l In the above examples the interaction "emerged" from the risk premium step l Emergent interactions are not risk insights, there is no subtle risk effect we have just discovered l The different behaviour is by peril, and the rating factors are just bad proxies for the peril effects l Emergent interactions are corrections to fix problems we have introduced l Best solution is by peril pricing l l Reflects true behaviour l Underlying models simple to understand and implement If not, check for emergent interactions in the risk premium towerswatson.com 57 © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. towerswatson.com 58 © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Agenda l l l l l l l l "Quadrant Saddles" The Tweedie Distribution "Emergent Interactions" Dispersion Modeling Modelling sparse claim types Driver Averaging Model Validation Man (with GLM) vs machine towerswatson.com 59 © 2012 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Modeling the Insurance Risk ISSUE: Heterogeneous exposure bases l l Different policies within the same line can cover entirely different structures (i.e. commercial property) Goal of a predictive model l Ideally would like to separate the heterogenous exposure bases l Joint-modeling techniques and quasi-likelihood functions allow for analysis of heterogeneous environment without separation 3.5 > .2 > .5 > .7 3.0 > 1 .4 > 2 .2 Studentized Standardized Deviance R esiduals > 2 .9 2.5 > 3 .6 > 4 .3 > 5 .0 2.0 > 5 .7 > 6 .5 > 7 .2 1.5 > 7 .9 > 8 .6 > 9 .3 1.0 > 1 0. 1 > 1 0. 8 > 1 1. 5 > 1 2. 2 0.5 > 1 2. 9 > 1 3. 6 > 1 4. 4 0.0 > 1 5. 1 > 1 5. 8 > 1 6. 5 -0.5 > 1 7. 2 > 1 7. 9 > 1 8. 7 -1.0 > 1 9. 4 > 2 0. 1 > 2 0. 8 -1.5 > 2 1. 5 -2.0 > 2 3. 7 > 2 2. 3 > 2 3. 0 > 2 4. 4 > 2 5. 1 > 2 5. 8 -2.5 > 2 6. 6 > 2 7. 3 -3.0 -3.5 -1, 000 0 1 ,00 0 2,00 0 3, 000 4,00 0 5, 000 6,0 00 7,0 00 8 ,00 0 9, 000 F it te d V alu e Two concentrations suggests two perils: split or use joint modeling towerswatson.com 60 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Heterogeneous Exposure Bases l l If possible should be modeled separately l If model together, exposures with high variability may mask patterns of less random risks l If loss trends vary by exposure class, the proportion each represents of the total will change and may mask important trends l Independent predictors can have different effects on different perils If cannot, use joint modeling techniques to improve overall fit towerswatson.com 61 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Generalized Linear Models l Formulation of deviance – logarithm of a ratio of likelihoods Where: æ Act ö D ÷÷ = lnçç a(j) è Expø 2 ( ) () ( ) () ~ ~ Act = f Y y;θ ,j ' E(Y) = y = b' q Exp = f Y y;θˆ,j ' E(Y) = mˆ = b' qˆ Then: ( ) () 2 ~ ~ é y~ æ ö D fY (y;θ,j) θ - yθˆ - b θ + b θˆ ù ÷ = 2´ ê = lnçç ú ˆ ,j) ÷ ( ) a(j) a j f (y; θ è Y ø û ë towerswatson.com 62 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Generalized Linear Models l Analyzing the scale parameter l When modeling homogeneous data a (j ) = l j D Þj= ω dof Heterogeneous data requires a more rigorous definition of the scale function — Scale parameter could vary in a systematic way with other predictors — Construct and fit formal models for the dependence of both the mean and the scale towerswatson.com 63 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Dispersion Model Form l Double generalized linear models l Response model Y~fY (y;θ;j) E(Y) = b'(θ) jb''(θ) Var(Y)= ω l Dispersion model D~fD (d;x,t) E(D) = b'(x) tb''(x) Var(D) = ω towerswatson.com Where 2 Y - m) ( d= V(m) 64 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Dispersion Model Form l Dispersion adjustments l l Pearson residual has excess variability (deviance residual has bias) Distribution Adjustment Normal 0 Poisson f/(2m) Gamma 3f Parameter in the adjustment term is the scale parameter from the original response model towerswatson.com 65 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Dispersion Model Results l Dispersion model is integrated with original response model Response Weight Initial Response Model Loss / Exposure Exposure Dispersion Model Squared Pearson Residual Exposure/ (Exposure + Adjustment) Final Response Model Loss / Exposure Exposure/ Squared Pearson Residual towerswatson.com 66 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Agenda l l l l l l l l "Quadrant Saddles" The Tweedie Distribution "Emergent Interactions" Dispersion Modeling Modelling sparse claim types Driver Averaging Model Validation Man (with GLM) vs machine towerswatson.com 67 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Amplification of the BI signal using PD experience l Fit straight to BI l Use PD model as a guide in free fitting BI l Use PD model structure l Offset PD relativities onto BI data as starting point l BI/PD proportion model: l BI frequency = BI/PD proportion * PD frequency towerswatson.com More Data Less Data 68 © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Reference models BI Frequency x BI Severity PD Frequency x PD Severity BI Severity TP Frequency x BI Propensity x PD Severity towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Reference models 1.5 1.4 1.3 1.2 1.1 1 0.9 0.8 0.7 0.6 0.5 A B C D E towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Reference models 1.5 1.4 1.3 1.2 1.1 1 0.9 0.8 0.7 0.6 0.5 A B C D E towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Reference models 1.5 1.4 1.3 1.2 1.1 1 0.9 0.8 0.7 0.6 0.5 A B C D E towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Reference models 1.5 1.4 1.3 1.2 1.1 1 0.9 0.8 0.7 0.6 0.5 A B C D E towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Reference models 1.5 1.4 1.3 1.2 1.1 1 0.9 0.8 0.7 0.6 0.5 A B C D E towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Reference models 1.5 1.4 1.3 1.2 1.1 1 0.9 0.8 0.7 0.6 0.5 A B C D E towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Reference models 1.5 1.4 1.3 1.2 1.1 1 0.9 0.8 0.7 0.6 0.5 A B C D E towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Reference models E[Yi] = mi = g-1(SXij.bj+xi) Offset term l When modeling BI set PD fitted values to be offset term l GLM will seek effects over and above assumed PD effect towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Experiment (1) GLM on BI claims on all the data - the "correct" answer Real large company 10% random sample Pretend small company (2) Traditional GLM on BI claims on the "small company" (3) Propensity reference model on BI claims cf PD claims towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example result 1.2 20,000 1.15 18,000 1.1 16,000 1.05 14,000 1 12,000 0.95 10,000 0.9 8,000 0.85 6,000 0.8 4,000 0.75 2,000 0.7 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 Vehicle Group Exposure "Correct" Traditional Reference towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Example result 200,000 1.9 180,000 160,000 1.7 140,000 120,000 1.5 100,000 80,000 1.3 60,000 40,000 1.1 20,000 0.9 0 Provisional 0 1 2 3 Licence Age Exposure "Correct" Traditional Reference towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Agenda l l l l l l l l "Quadrant Saddles" The Tweedie Distribution "Emergent Interactions" Dispersion Modeling Modelling sparse claim types Driver Averaging Model Validation Man (with GLM) vs machine towerswatson.com 81 © 2012 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Household Averaging l l l Historically companies assigned operators to vehicles for the purpose of rating More recently driver averaging strategies are deployed to capture household Average may consider all drivers or a subset l l l This choice may affect other household composition factors Types of averages l Straight vs. geometric average l Weighted average l Modified l Average/assignment hybrid Modeling data needs to mimic the transaction towerswatson.com 82 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Model Design l In all modeling projects, it is imperative that the data set up mimic the rating l Consider the following example… l Operator Class Factor Vehicle Operator Vehicle Rate V1 Dad $500 Dad 0.80 V2 Mom $450 Mom 0.85 Junior 2.80 Assume Mom had a $1000 claim in Dad’s car towerswatson.com 83 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Assignment l Driver assignment methodology each record represents a single vehicle with one assigned operator Veh Op Sym MYR Age Sex Type Yths Drvrs Vehs Exp Clm Losses Prem V1 Junior 17 2006 16 M OO 1 3 3 1 1 1,000 1,400.00 V2 Mom 17 2005 43 F PO 1 3 3 1 0 0 382.50 l Operator characteristics based on assigned operator l Vehicle characteristics based on vehicle l Policy characteristics “catch” other drivers l Losses assigned to vehicle towerswatson.com 84 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Straight Average l Straight average methodology: ℎ l × 1 + 2 3 + 3 Which can be deconstructed: towerswatson.com ℎ × ℎ × ℎ × 1 3 2 3 3 3 85 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Straight Average l Straight average methodology each record represents a single vehicle and operator combination Veh Op Sym MYR Age Sex Yths Drvrs Vehs Exp Clm Losses Prem V1 Dad 17 2006 45 M 1 3 3 1/3 0 0 133.33 V1 Mom 17 2006 43 F 1 3 3 1/3 1 1,000 141.67 V1 Junior 17 2006 16 M 1 3 3 1/3 0 0 466.67 V2 Dad 17 2005 45 M 1 3 3 1/3 0 0 120.00 V2 Mom 17 2005 43 F 1 3 3 1/3 0 0 127.50 V2 Junior 17 2005 16 M 1 3 3 1/3 0 0 420.00 l Policy characteristics are same, but less predictive l Exposure split amongst the vehicle l Losses assigned to vehicle/operator combination l iid is a major concern l What about Comprehensive? towerswatson.com 86 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Geometric Average l Geometric average methodology: ℎ l × 1 + 2 + 3 / No direct decomposition towerswatson.com 87 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Geometric Average l Geometric methodology each record represents a single vehicle Veh Sym MYR # of Dads # of Moms # of Juniors Exp Clm Losses V1 17 2006 1/3 1/3 1/3 1 1 1,000 619.72 V2 17 2005 1/3 1/3 1/3 1 0 0 557.74 Prem l Policy characteristics are same, but less predictive l Predictors are translated to counts l Losses assigned to vehicle l More challenging to add operator interactions or variates towerswatson.com 88 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Weighted Average l Weighted average methodology for a straight average approach Veh Op Sym MYR Age Sex Type Yths Drvrs Vehs Exp Clm Losses Prem V1 Dad 17 2006 45 M PO 1 3 3 1/3 0 0 133.33 V1 Mom 17 2006 43 F OC 1 3 3 1/3 1 1,000 141.67 V1 Junior 17 2006 16 M OC 1 3 3 1/3 0 0 466.67 V2 Dad 17 2005 45 M OC 1 3 3 1/3 0 0 120.00 V2 Mom 17 2005 43 F PO 1 3 3 1/3 0 0 127.50 V2 Junior 17 2005 16 M OC 1 3 3 1/3 0 0 420.00 l Creates a relationship between the vehicle and the operator l Uses the model to determine the weights l More accurate as it requires more information ℎ towerswatson.com 1 × 1 ∗ + 2 ∗ + 3 ∗ 3 89 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Agenda l l l l l l l l "Quadrant Saddles" The Tweedie Distribution "Emergent Interactions" Dispersion Modeling Modelling sparse claim types Driver Averaging Model Validation Man (with GLM) vs machine towerswatson.com 90 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Validate Models Holdout samples l Holdout samples are effective at validating model l Determine estimates based on part of data set l Uses estimates to predict other part of data set Full Test/Training for Large Data Sets Train Data Data Partial Test/Training for Smaller Data Sets All Data Build Models Build Models Data Split Data Test Data Compare Predictions to Actuals Train Refit Data Parameters Split Data Test Data Compare Predictions to Actuals Predictions should be close to actuals for heavily populated cells towerswatson.com 91 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Validate Models Gains curves — Compare predictiveness of models towerswatson.com 92 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Validate Models Lift curves — Compare predictiveness of models Model Validation Model Validation 0.18 26,000 24,000 0.16 26,000 24,000 0.16 Data 22,000 20,000 20,000 0.12 14,000 0.06 12,000 10,000 0.04 Weights We i g h te d a v er a g e 0.10 0.08 Current model 18,000 16,000 W ei gh t s We i g h te d a v er a g e 0.12 Current model 18,000 0.10 Data 22,000 0.14 0.14 16,000 0.08 14,000 0.06 12,000 W ei gh t s 0.18 Weights 10,000 0.04 8,000 8,000 0.02 0.02 6,000 6,000 0.00 0.00 4,000 4,000 -0.02 2,000 -0.04 0 >5.36262778826825E-02, <=5.52043444104771E-02 >7.60324645215353E-02, <=7.87366371098482E-02 Absol ute value: Current model -0.02 2,000 -0.04 0 >5.40121604953223E-02, <=5.55854196128298E-02 >7.57104580487717E-02, <=7.83821667344998E-02 Absol ute value: Current model — More intuitive but difficult to assess performance towerswatson.com 93 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Validate Models X-Graphs towerswatson.com 94 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Validate Models Residual analysis l Recheck residuals to ensure appropriate shape Studentized Standardized Deviance Residuals by Policyholder Age 10 8 6 4 2 0 -2 -4 towerswatson.com 81 + 36 -4 0 41 -4 5 46 -5 0 51 -5 5 56 -6 0 61 -6 5 66 -7 0 71 -7 5 75 -8 0 31 -3 2 33 -3 5 29 30 28 26 27 24 25 22 23 20 21 18 19 17 lt Is the contour plot symmetric? 17 -6 Does the Box-Whisker show symmetry across levels? 95 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Agenda l l l l l l l l "Quadrant Saddles" The Tweedie Distribution "Emergent Interactions" Dispersion Modeling Modelling sparse claim types Driver Averaging Model Validation Man (with GLM) vs machine towerswatson.com 96 © 2012 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Machine vs man vs towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Machine vs man vs towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Machine vs man vs towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Machine vs man What is the underlying process? towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Machine vs man Underwriting Claims Cover Level Fraud Likelihood 1.25 50 1.25 50 40 1.15 40 1.15 30 1.05 30 1.05 20 20 0.95 0.95 10 0.85 <= 4. 5 > 4. 5, <= 5 > 5, <= 5.5 > 5. 5, <= 6 > 6, <= 6. 5 New Business Historic > 6. 5, <= 7 > 7, <= 7. 5 >7. 5, <= 8 > 8, <= 8. 5 >8. 5, <= 9 New Business Recent > 9, <= 9. 5 > 9. 5 0 Relativity 10 0.85 1 2 3 4 5 6 New Business Historic 7 8 9 10 11 12 13 New Business Recent 14 15 0 Relativity towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Machine vs man What are the underlying drivers? towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Drivers of elasticity Need Affordability Elasticity Alternatives Shopping Preferences Brand Affinity towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Machine vs man I reckon that lots of recent bodily injury changes are down to new types of claims towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Claims management companies towerswatson.com 105 © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. BI models - "insurance" and "compensation" risk Modelled Relativities - Accident Year 1.20 50 45 40 1.10 35 30 1.00 25 20 15 0.90 10 5 0.80 0 2004 2005 Exposure 2006 Compensation Risk 2007 2008 Insurance Risk towerswatson.com © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. Modelled Relativities - ABI20 Vehicle Group 1.20 30 25 1.10 20 1.00 15 Proportion TPD with BI - Rated Driver Age 10 0.90 10 5 0.80 0 8 Exposure Compensation Risk Insurance Risk 6 Proportion TPD with BI - Car Age 4 20 2 15 0 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59 61 63 65 67 69 10 Exposure Compensation Risk Insurance Risk 5 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25+ Unknown 0 1 0 towerswatson.com Exposure Compensation Risk Insurance Risk © 2014 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. GLM III - The Matrix Reloaded Duncan Anderson, Serhat Guven © 2012 Towers Watson. All rights reserved.
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