1 - ATCI

ICT Skill Set Certification
Toward AEC 2015→2020
แม่ นา้ สายเล็ก
โอกาวา
Ogawa, Kenji
January, 2016
VP, IT Human Resource Development HQ
Information-technology Promotion Agency, Japan
http://www.ipa.go.jp/index-e.html
IT Human Resource Development Organization
Ministry of Economy, Trade and Industry (METI)
Information Technology
Promotion Agency
（ＩＰＡ）
IT Human Resource
Development HQ
Contributes to
• the growth and
advancement of
Japan’s economy
• Safe/Reliable/Secure
IT Society
Technology HQ
•Software Reliability Enhancement
Center
•IT Security Center
•Open Standards Promotion Center
Rights Reserved,
2
•IT Engineer Examination Center (ITEE)
•Center for HRD Initiative (ITSS)
•Center for Innovative Human Resources
(Industry-Academic Collaboration)
All
Copyright©IPA2016
IPA’s 3 missions
IPA’s Role
is to realize a “Reliable IT Society” where everyone can receive
the benefits of IT with peace of mind.
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3
Mission of IT HR Development HQ
Implementation
of
IT Engineers
Examination
(ITEE)
Strengthen
collaboration
with
Asian countries
Advance IT for
SMEs and
local
communities
Operation of
Skill Standards
for
IT Professionals
(ITSS)
Exploratory
IT Human
Resource Project
(the MITOH
program)
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4
AEC 2015 → 2020
5
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6
Asia's Share in World Exports
Sources: Monetary Authority of Singapore, KPMG Analysis
Asia-Oceania Vision 2020 ASOCIO Report
ASOCIO:Asian-Oceanian Computing Industry Organization
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7
IT Skill Set Certifications
&
IT Skill Standard
as a practical practice
History of the Examination
How it began:
1. Concern from the industry fearing
shortage of skilled IT
engineers/professionals.
2. Voices from IT engineers/professionals
seeking recognition of their knowledge
and skills.
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9
History of the Examination in Japan
First exams held Nov. 17, 1969: 2 Categories
42,022 took the exams
(original estimate = 5,000)
Current exams
（NASA）
400,000/Year apply for the examination.
The total number of applicants have exceeded 17.9
million, and around 2.2 million have been certified till
2014.
The certificate is issued in the name of the Minister
of Economy, Trade and Industry
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10
Objectives of the Examination
 To raise social status of qualified engineers.
 To act as guidelines in education and training.
 To establish an objective criteria for evaluating skill and
competence of IT engineers.
A Yardstick to Objectively Evaluate IT Human Resources
To indicate the levels of competence
 Potential Self-upgrading in Seeking for Upper
Categories


4Levels
12Examinations
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11
1 Biggest National Examination in Japan
Spring 2014 in Japan
 Applicants: 182,569
 Examinees: 118,692
 Venues: 199
 Rooms: 2,808
 Staff: 6,400
 Delivery Vehicles: 551
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12
Examination system
Common
Career/Skill
Framework
Inform System / Embedded System
Vender Side / User Side
Independent
Advanced professional examinations
Level 3
Applied Information Technology Engineer Examination (AP)
Level 2
Fundamental Information Technology Engineer Examination (FE)
Level 1
Information Technology Passport Examination (IP)
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Systems Auditor Examination
(SA)
Information Technology Service
Manager Examination
(SM)
Information Security Specialist
Examination
(SC)
(DB)
Embedded Systems Specialist
Examination
(ES)
Database Specialist
Examination
Network Specialist Examination
(NW)
Project Manager Examination
(PM)
(ST)
Systems Architect Examination
(SA)
Information Technology
Strategist Examination
Level 4
13
Summary of Examinations
Information Technology Passport Examination (IP)
Level 1 Passport to success in Business Society
Fundamental Information Technology Engineers Examination (FE
Level 2
Gateway to be IT Professionals
Applied Information Technology Engineers Examination (AP)
Level 3 Proof of Full Grown IT engineers
Advanced Professional Examinations
(ST,SA,PM,NW,DB,ES,SC,SM,SA)
Level 4
Team Leader in Each Expert Areas
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14
Why ITSS in Japan?
Corresponding to IT Market Environment Transformation
-Business Shift from Product to Service
-IT Service Business Becoming more and more
Important in Japanese IT Industry.
-No Clear IT Skill Set Definition / Standardization for IT
Service Industry → People Oriented
-Necessity of Clarification for Problems to be resolved
concerning People.
Skill Standard for IT
Professional (ITSS)
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15
Relationship between IT Investment Situations and
Utilization Areas
ＩＴ Investment Business Strategy Development
経営戦略策定
Situation
Job
category
Sales
Consultant
Business
経営目標／
Objectives／
ビジョン策定
Vision
Development
目標 /ビジョン
Confirmation
of
Objectives/
の確認
Vision
Recommendation
目標 / ビジョン
of Objectives/
の提言
Vision
ビジネス
Business
戦略策定
Strategy
Development
Strategic
Information Planning
戦略的情報化企画
課題
Problem
Sort
out/Analyze
整理／分析
(Business/IT)
（ビジネス /ＩＴ）
Solution Design
ソリューション
(Structure/
設計
Patterns
(構造 /ﾊﾟﾀｰﾝ )
Development
開発
Component
コンポネント
Design
設計
(System/
(ｼｽﾃﾑ
/業務）
Application)
ソリューション
Solution
Development
構築
(Implementation)
（開発 /実装）
Operation
and Maintenance
運用・保守
Solution
ソリューション
Operation
運用
(System/
/業務）
（ｼｽﾃﾑ
Application)
Solution
ソリューション
Maintenance
保守
(System/
/業務）
（ｼｽﾃﾑ
Application)
Confirmation
ビジネス
of戦略の確認
Business
Strategy
Proposal of
ビジネス課題
Business
ｿﾘｭｰｼｮﾝ提案
Problem
Solutions
ビジネス戦略
Assistance
for
策定の助言
Business
Strategy
Assistance
for
ソリューション
Solution
策定のための
Development
助言
ソリューション
Design of
の設計
Solution
ソリューション
Development of
の枠組み策定
Solution
Framework
ソリューション
Design of
アーキテク
Solution
チャーの設計
Architecture
Design of
Component
Development
of Solution
プロジェクト基of
Development
本計画の策定
Project
Master
Plan
Management/
プロジェクトの
Control
of
管理 /統制
Project
Management/
プロジェクトの
Control of
管理 /統制
Project
Management/
プロジェクトの
Control of
管理 /統制
Project
Management/
プロジェクトの
Control
of
管理 /統制
Project
Management/
プロジェクトの
Control
of
管理 /統制
Project
Development
システム構築of
System
計画の策定
Implementation
Plan
Development of
ｱﾌﾟﾘｹｰｼｮﾝ
Application
開発計画の策
Implementation
Plan 定
システム・コン
Design of
ポネントの
System
Component
設計
Development
システムの of
System
導入構築
Implementation
システムの
System
Operation
運用
システムの
System
Maintenance
保守
ｱﾌﾟﾘｹｰｼｮﾝ
Design
of
Application
ｺﾝﾎﾟﾈﾝﾄ
Component
の設計
ｱﾌﾟﾘｹｰｼｮﾝ of
Development
Application
ｺﾝﾎﾟﾈﾝﾄ
Component
の開発
ｱﾌﾟﾘｹｰｼｮﾝ
Application
ｺﾝﾎﾟﾈﾝﾄ
Component
Operation
の運用
ｱﾌﾟﾘｹｰｼｮﾝ
Application
Component
ｺﾝﾎﾟﾈﾝﾄ
Maintenance
の保守
導入計画 of
Development
Implementation
の策定
Plan
ハードウェア
Implementation
ofソフトウェア
Hardware/
Software
の導入
Development of
運用計画 /
Operation
運用管理
Plan/Operation
Management
の策定
ハードウェア
Hardware/
Software
ソフトウェア
Maintenance
の保守
ハードウェア
Hardware/
Software
ソフトウェア
Maintenance
の保守
System
システムの
Operation and
運用と管理
Management
System
システムの
Operation and
運用と管理
Management
ＩＴ
Architect
Project
Management
IT
Specialist
Application
Specialist
Customer
Service
IT Service
Management
Primary activity area
Secondary activity area
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16
Sales
Marketing
Level ２
Fundamental Information Technology Engineer Exam (FE)
Level１
Information Technology Passport Exam (IP)
Instructions
Applied Information Technology Engineer Exam (AP)
Planning the training
Level ３
Service Desk
Advanced Professional Exam +
Review and/or Interview of Work Experiences
Operation
System operation
Operations management
Facility management
Software
Hardware
Application software
Middleware
Level ４
17
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Basic software
Business application package
Business application system
Security
Systems Management
Common Application infrastructure
Database
Network
Platform
Software product development
Network service
IT outsourcing
Systems development
Infrastructure Architecture
Integration Architecture
Application Architecture
Business function
Industry
Sales via media
Product sales by visiting customers
Consulting by visiting customers
Market Communication
Sales channel strategy
Marketing management
Specialty Fields
Education
ＩＴ Service
Management
Customer
Service
Application
Software
Specialist Development
ＩＴ Specialist
Project
Management
ＩＴ Architect
Consultant
Career framework
JOB
Category
Job
Classification
Level ７
Level ６
Level ５
Analogies of “Job category”
(compare it to professionals in other industries)
Sales
Marketing
Consultant
IT Architect
Analogies of
Job category
in ITSS
Project Management
Education
IT Specialist
IT Service
Management
Customer
Service
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Software
Development
Application
Specialist
18
18
Level Definitions
Level
Definition
Level World-class, high-end player with advanced knowledge and skills
Defined as human resources recognized throughout the world who have
7
Level
6
Level
5
Level
4
experience and achievements in successfully leading development, reforms, and
marketing of industry leading services. (Top class in the world)
Nation-level, high-end player with advanced knowledge and skills
Defined as human resources widely recognized inside and outside their
organizations who have professional experience and achievements not only within
their organizations but also in the industry. (Top class in Domestic)
In-house, high-end player with advanced knowledge and skills
Defined as professionals who have rich experience and achievements to lead their
organizations. (Top class in Company)
Defined as professionals with advanced knowledge and skills who are able to
perform tasks and deliver work instructions based on experience and
achievements as well as to formulate the experience required for professionals as
formal knowledge to develop younger people. (Leader)
Defined as human resources with practical knowledge and skills who are able to
perform all required tasks on their own. (By oneself)
Level
3
Level Defined as human resources with basic knowledge and skills who are able to
perform tasks with a certain degree of difficulty or part of the required tasks on
2
their own. (Assist)
Level Defined as human resources with the minimum knowledge and skills required for
people involved in information technology who are able to perform tasks under19
1
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guidance. (Follow)
Level Concept
Top class
in the World
Level 7
Top class
in Domestic
Top class
in a Company
Level 6
Level 5
Level 4
Leader
Level 3
Level 2
Level 1
By oneself
Assist
Follow (Chicken)
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20
20
ITEE Certification ＆ ITSS
Career path
Project
Member
Expert
Team
Leader
Common
Career/Skill
Framework
Inform System / Embedded System
Vender Side / User Side
Independent
Advanced professional examinations
Level 3
Applied Information Technology Engineer Examination (AP)
Level 2
Fundamental Information Technology Engineer Examination (FE)
Level 1
Information Technology Passport Examination (IP)
Systems Auditor Examination
(SA)
Information Technology Service
Manager Examination (SM)
Information Security Specialist
Examination
(SC)
(DB)
Embedded Systems Specialist
Examination
(ES)
Database Specialist
Examination
Network Specialist Examination
(NW)
Project Manager Examination
(PM)
(ST)
IP
Systems Architect Examination
(SA)
Information Technology
Strategist Examination
Level 4
ICT Industry
Business World
21
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ITEE Academia Support
Merits of the examination
Utilization in Universities
The Information-Technology Engineers Examination is used in many universities.
Details of usage
Number of
universities
Formulation of class curricula with reference to
syllabus in part or in whole
111
Approval of credits
119
Implementation of examination preparatory courses
167
Recommendation of exam-taking (exam fee
subsidiaries, commendation of successful examinees,
provision of incentive funds, etc.)
131
Preferential treatment in entrance exams
158
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22
ITSS utilization in IT vendors Support
Most of large companies use or plan to use ITSS
0%
By Company
Size
under 30 (N=104)
30名以下（N=110）
(by Employee
number)
31 – under 100 (N=161)
31名～100名（N=142）
101 – under 300 (N=231)
101名～300名（N=174）
301 – under 1,000 (N=78)
301名～1000名（N=68）
25%
10.9%
6.4%
15.5%
50%
75%
38.2%
13.4%
14.5%
15.5%
44.1%
1,001 over (N=34)
1,001名以上（N=28）
27.0%
27.9%
67.9%
Current users
Under review to use
Need to use, but no review
15.5%
0.0%
9.9% 4.2% 10.6%
30.3%
32.2%
100%
14.5%
16.2%
11.5% 3.4% 7.5%
2.9%
8.8%
8.8% 4.4% 5.9%
14.3% 0.0% 3.6% 7.1% 7.1%
現在活用している
Not use and no plan to use in the future
現在活用を検討している
必要性は感じているが、検討には至っていない
Tried to use it in past time, but gave up
特に活用したことはなく、今後も活用の予定はない
Do not know it
過去に活用を検討したことがあるが、断念した
No answer
そのスキル標準を知らない
無回答
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23
Key Factors to be standard in Japan
IT Engineer Examination
METI Policy Change
Heavy Industry -> IT Industry
Environment
 Needs skilled IT engineers as many as, as soon as possible
 Respond to voices from IT engineers recognition of their knowledge and
Skills.
Examination Committee
 More than 400 Member
 80% from Industry
Skill Standard for IT Professional (ITSS)
METI Focus Shift
IT Product Business (HW/SW) -> IT Service Business (IT Outsourcing)
Environment
 Needs for High Skilled Professionals
 Expect to have hard completion[
https://www.rickscloud.com/
 Global Business becomes popular
Committee Member(Skill Definition)
 Involvement of JISA, JUAS, large companies such as NEC, Fujitsu, IBM
JISA: Japan IT Services Industry Association JUAS: Japan Users Association of Information Systems
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24
IT population demand gap
Demanding areas
Populated Area
(Mid-level Application
& IT Specialists)
25
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IT Skill Set Certification Japan
Support in Asia
Mutual Certification in Asia
October, 2000. Chiang Mai, Thailand,
ASEAN + Japan, China and Korea
Economic Ministers’ Meeting
Mr. Hiranuma, Minister of Economy, Trade and Industry proposed:
Asian Common Skill Standard Initiative
for IT Professionals/Engineers
○ Use experience and know-how in IT examination fields.
- Establish examination system for IT engineers in Asia
○Mutual certification based on skill standards
IT human resource development in Asian countries
Promotion for mobility of IT Professionals/Engineers
More effective use of IT engineers in Asia
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27
IT Professionals Examination Council
ITPEC: IT Professionals Examination Council
Formed to coordinate the exams using the same
questions, on the same date, starting April 2006
Current Members: 7 Countries
Philippines, Thailand, Vietnam, Myanmar, Malaysia, Mongolia, Bangladesh
To accelerate the movement of IT engineers in Asian countries
Preferential Immigration Treatment into Japan
Total No of Applicants of ITPEC Examination till 2015 Autumn : 67,033
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28
Mutual Certification & MOU other than ITPEC
Examination
Agency
India*
Singapore
*
Korea*
China*
Chinese
Taipei**
(Taiwan)
NIELIT
Examination Category
PM
AE
SA
C Level
NW
DB
SW
AP
FE
B Level
A Level
AD
IP
SU
SC
Singapore
Computer
CITPM
Society
(SCS)
Human
Resources
Information Information
Information
Development
Processing Instrument
Processing
Service of
Industrial
Operation
Engineer
Korea
Engineer
Craftsman
(HRD Korea)
Electronic
Education &
DB
Software
System
NW
Examination
System
Development Programmer
Analyst
Engineer
Center
Engineer
Engineer
(CEIAEC)
Institute for
Information
Industry(III) /
Software
Network
System
Computer
Design and
Communication
Analyst
Skills
Development
Foundation
(CSF)
29
*:Mutual Certification
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**: Memorandum of Understanding
ITPEC Top Gun Program
Invite to Japan
2 top-level passers
from each country
*One from the spring exam, and
the other from the autumn exam
Program in Japan
（2016.Feb.22～Mar.2）
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30
Distribution of ICT Human Resource in Japan
Level
2020
60,000
2015
30,000
HR from Off Shore
Quantity
Current Status
Future Objective
高度情報通信人材育成の加速化に向けて
―ナショナルセンター構想の提案―
(社)日本経済団体連合会
31
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Mutual Recognition in Asia
Develop a
competitive
ICT
workforce
People’s Republic of
Bangladesh
BCC
Open borders
to economic
opportunities
32
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ASEAN ICT Master Plan
Formations
Pillars
VISION
ASEAN ICT Master Plan 2015
Source: ASEAN ICT MasterPlan2015
34
Scope of this Project
1. Find standard set of “sub-areas” 2 new skills -- Cloud
& Mobile Computing
Competency
Level
Software
Development
ICT Project
Management
S1 S2 S3 I1
I2
…
I3 …
…
…
Cloud
Computing
C1 C2 C3
Mobile
Computing
M1 M2 M3
1
2
3
3. Propose approaches to
accreditation
2. Find standard “definitions”
(DRAFT) ASEAN ICT Skill
Standards-Definition and
35
MASS for 5 + 2 Skills
•
•
•
•
•
•
•
Software Development
ICT Project Management
Enterprise Architecture Design
Network and System Administration
Information System and Network Security
Cloud Computing
Mobile Computing
(DRAFT) ASEAN ICT Skill
Standards-Definition and
36
ASEAN’s standard: Definition
(cont.)
Competency Level
Level 3: Advanced Level
Level 2: Intermediate Level
Level 1: Basic Level
Description
Has professional knowledge and skills in both
technical and management to lead a team in
inexperienced environment
Has professional knowledge and skills to
perform a given task(s) independently, and, if
required, can supervise others; understand a
number of comparative approaches to problems
in their fields; and be able to apply them
efficiently
Has basic knowledge and skills which is
adequate to perform a given task(s) under
supervision of management.
37
Project Implementation under Thrust 5
Develop a registry of • Develop a registry experts and
innovators by stocktaking ASEAN
experts and
ICT experts
innovators
Create ASEAN ICT
Scholarship
Develop ICT
Certification and
skills upgrading
• Preparation of ASEAN ICT
Scholarship Program
• ASEAN ICT Skill Standards Definition
and Certification Phase I, II
• ASEAN ICT Skills Upgrading and
Development
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38
ASEAN ICT Skill Standards – Definition and Certification
(ISSDaC)
ISSDaC Objectives




Develop ICT Certification and skills upgrading program
Establish MRA for ICT skill certification
Registry of experts
ASEAN ICT scholarship program
ASEAN ICT Skill Standards- Definition and Certification
ASEAN standard as a reference
framework for comparing skills
between countries.
1. Seven(7) Skill Area
•
•
•
•
•
•
•
Software Development
ICT Project Management
Enterprise Architecture Design
Network and system administration
Information System and Network Security
Cloud Computing
Mobile Computing
2.
Three (3) Competency Level
Level1: Basic level, Performer level
Level2: Intermediate level, Supervisor level
Level3: Advanced level, Manager level
3.
Certification approach
ASEAN Member States(AMS) will accredit
agencies or companies who will issue
certifications for ICT skills, and this
accreditation process will be left to all AMS.
ITEE/ITSS
Grant a
Fund
Japan ASEAN
Integration Fund
Technical
Support
ASEAN ICT Skill Project
phase II
Standard
◆Study the definitions,
competency level in
additional areas( Cloud
computing, mobile
computing)
◆Common Mutually
Accepted Skill Standard
Framework
◆Accreditation approach
of certification bodies
◆Workshop
39
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“Key to leveraging productivity is to build absorption capacity in
skills”
MRAs are crucial policy tools for skilled labour mobility, facilitating trade by mutual
recognition among the Member States for professionals that are authorised, licensed
or certified by the respective authorities. Signed in 1995, the ASEAN Framework
Agreement on Services (AFAS) provides the mandate for MRAs.
In total, eight MRAs have been concluded, namely on (1)engineering services,
(2)nursing services, (3)architectural services, (4)framework for surveying qualifications,
(5)medical practitioners, (6)dental practitioners, (7)the framework for accounting services,
and (8)tourism professionals. The ASEAN MRAs adopt different approaches, reflecting
the varying nature of these services and the realities of regulatory regimes across the
Member States.
To date, more than 1,250 engineers are recorded within the ASEAN Chartered
Professional Engineers Register, together with over 250 architects on the ASEAN
Architect Register. Training toolkits designed to enable the mobility of skilled tourism
professionals have also been put in place, and help the region’s drive to expand its
tourism industry in conjunction with easier air travel.
A Blueprint for Growth ASEAN Economic Community 2015:
Progress and Key Achievements
40
Broad Areas for Collaborations
Public Sector
Private Sector
TPQI
MOU
•
(TPQI/NSTDA/IPA 7/2014)
• Cooperation to ICT
Qualification
NSTDA
IPA
ICT HRD Dev.
(ITSS)
ATCI
MRA
(NSTDA/IPA 6/2002 )
• Level Recognition
ITPE
ITEE
• VISA Advantage
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41
PEACE AND LOVE(?)
42
Thank you
ITPE in Thailand
http://NSTDAacademy.com/itpe
http://fb.me/ITPEexam
ITPEC (IT Professionals Examination Council)
http://www.itpec.org/
ITEE in Asia
http://www.ipa.go.jp/english/humandev/mutualrecognition.html

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